So unprofessional and rude to my family while grieving the loss of a family member. They jacked my rent up $1000 and didn't want to fix anything. The carpet hadn't been changed in over 20 years. read more

Service requested many times to clean-up the backyard and any given month, there's trash and debris about, over-grown grass. Next door neighbor is allowed to compile trash and debris in the backyard. The shared deck in the backyard which is est. 24" above ground has grass growing up from the ground up and through the deck. Oranges from the fruit tree scattered all over the backyard. Even if, someone watered the front yard, there's no grass to water. read more

I've been renting from them for almost a year. I have had no problems and when I had repairs they took care of them in a timely manner.

My long-overdue reviews about prop max. First, I want to say that the apartment itself is great and I will forever have some great memories of it. I never had issues with prop max, I lived there for 14 years with no issues with my apartment, maybe that because I took good care of my home. The only issue I have with them is that they need criminal background checks on tenants before you let a predator lived in the property. read more

Prop Max - Property Management Near Me - San Pedro, California

The worst property management company that has ever existed. They didn't start out this way. 20 years ago, they were decent to their renters. But now, greed has taken over the company. Linda is ill-mannered and utterly unpleasant. Good luck to anyone who has to work with this company. My advice is to take pictures/video and make sure you know your rights as a renter! read more

I've been with Prop Max for five years and I never had a problem with them. When I call them for maintenance work, they always come out and fix the problem!! they prefer you to call them if something needs to be fixed anyway!! if you don't call them they will not know that you have a maintenance problem!! I love all my Boopsie's down there!! they are very professional easy to talk too and very understanding. read more

DO NOT EVER do business with these people. I should have looked at yelp first. Just like others have said on this post, after 21 days (now around 40 days) No refund check! LINDA specifically is extremely rude, passive, and we have left SEVERAL messages and she has not returned our call. Regardless if she contacts us we are going to get our money back because the law will be on our side. Absolute GARBAGE business and I will go above and beyond out of my way, to tell everyone that Prop Max is pure slime. Dear Property Max, You are the lowest of the low. I cannot wait to see the downfall of your business and from reading these posts it's only a matter of time. Complete GARBAGE. You are the epitome of why people are so hesitant with there money. You are sad, weak, and THE worst business in San Pedro to date. Good luck ever getting another client. read more

DO NOT RENT ANYTHING FROM THEM!!! I agree 100% with other 2 people. I rented their studio apt and lived their about 3 years. I didn't have too many problems having them fixing stuff though. One time my garbage disposer broke, but they fixed it on their own cost. But moving out process was a pain. I moved out of my studio apt last month, and I had to call them 3 times AFTER 21 days had passed to get my deposit back. 2 times, I asked them to call me back and let me know the status, they never did. 3rd time, I threatened them I'd call the lawyer then they finally sent me the check, but they deducted more than a half for carpet cleaning and other cleaning, which is about $400. For a studio apt! I had kept my place super clean (I take off my shoes in my apt) and never spilled anything. This was my 4th place in San Pedro, but this is the first time I didn't get the full amount deposit back. Also, they hide broken stuff when you move in, and then later they charge you for it! I found some non-working power out-let, (luckily I found it right away so I was able to report it within a week) but I couldn't see the towel rack was broken. After a couple of weeks, it just came off the wall, and they charged me for that. Since I hadn't noticed it was broken, I couldn't prove I hadn't done it. Also one time, I was going to go on a vacation, so I dropped off my next month rent check early,(like 20th of the month) with a huge note saying "please deposit it next month!" and they deposited it next day. I guess they can't read. They are shady, rude and horrible. I'll say it once again DO NOT RENT ANYTHING FROM THEM! read more

I recently found a property located in Palos Verdes for rent on Zillow and requested a walkthrough of the place. The Prop Max agency located here in San Pedro had responded to confirm multiple times with me that I would be there on that specific date and time and every single time I had responded right away. Once the day actually came to view the property we had arrived early and waited around for quite some time with no one to show us the place. I had emailed and called many times while we waited and no one ever showed up. Absolutely laughable in how they treat potential tenants. After we had decided to leave after waiting without a response I never received any follow up and they just went radio silent. Do NOT go through these people for anything. They don't care about anybody. They'll let people completely waste their time to drive to a property for nothing. read more

Prop Max is the worst property management I have ever come across in my entire life I have lived in the apartment that they manage for five years and those five years have been nothing but nightmares. I tried to tell them to change the toilet when I moved in but they refused I moved in not knowing that the toilet has like a foundational problem my toilet smells like trash every single day, I have tried all cleaning agents that I can lay my hands on in the market nothing works, the stench of old pee just stays there. Calling the office on their specified business hours is just a waste of your time. They never respond to email or calls even if it's a plumbing emergency. I had my kitchen sink clog up and I kept calling their "emergency number" and nobody answered, after I paid $150 to fix it, they called me backed like 5 days later saying that they won't be able to reimburse me because they had an emergency line that I could have called. Anybody that has lived with prop max can attest that this company is trash. Unfortunately they are saturated all over San Pedro, if there's anything less than 1 on the review, that is what I would give them. read more

I been trying to rent from the address 1409 w 13th street. It's been in market over 100 days. I have Excellent credit, never evicted and been at previous address over 10yrs. I took my $35 for a credit check and my information, documents EVERYTHING! It was 1 person ahead before they look at mines. After 2 weeks, still no credit check. Mind you my credit history is paid for on Zillow so it can be easily seen. Long story short the never ran it. I dont even think it mattered I wasnt qualified to live there and I can tell. After reading reviews a few people said if your a person of color, black person or nigga whichever you prefer they'll give you NO CHANCES. Well I go pick my deposit up because the owner "MIGHT" pick the other person. Mind you its only 1 but another after me came and got their credit checked. Somehow I kept getting skipped. I had my entire move in of $7100. Guess color matter. Lol. Well I found a 3bedroom 3 bath town Home, nice everything. Ain't GOD GOOD! He closed them doors for a reason. Oh and the house is STILL 4 RENT!! Lmao! It's a Pandemic, folks ain't got $7000 laying around for a house with NO A.C and 1 tub lol read more

I have been having troubles since I have signed my lease... Before I signed the lease for the house I'm leaving in they were the most helpful, responsive and friendly. Since I have signed the lease agreement they are not helpful and rude. Here are a few example of what you can expect when you have signed your lease with them: 1. The previous tenant is is jail because he was selling drug (not sure yet if he had a meth lab. in the basement but likely), so now we have crack-head ringing our bell on a weekly basis. 2. What looked good when you moved in was just a fresh pain layer on old and rotten wall and wood. Your house is actually the favorite spot of all the termites in the neighborhood and they won't do anything to help and fix the house. 3. Be ready the pay an enormous fee if you are more than 4 days late on your rent (I knock some wood I've been on time so far) 4. When your garage flood due to heavy rain and kill more than $300 worth of furniture and electrical equipment you can expect no call back, no answers to your certified letter. 5. When high wind destroy half of a tree, they will come and move the branches from your yard to the sidewalk but they won't clean the yard behind and they will leave the branches in front of your house for more than 2 months. Which of course upset your neighbors and the city 6. When you call them for status (on all of the above), you have the worst person on the phone. No hello, no please no thank you no good buy. Only a nonchalant lady talking to you like if you were a piece of poo telling you that the person you need to talk to is not hear (even though you are on the parking lot and you have seen this person in the office!!!!) I have many more reasons for you not to deal with them but more I write more I am upset and mad at myself for dealing with them. So I need to stop know... I am now looking for a loophole to break my lease. So if you are a good and cheap lawyer email me. To resume don't deal with them or you will seriously regret it. Cheers and good luck. Matt read more

I dealt with Prop Max over 2 years ago, but by far I would never rent from them again or refer them to ANYBODY. For the record I have never had an eviction, never had more than $40 taken from a deposit prior or after Prop Max. For repairs when I asked for a plumber for a clogged toilet they sent a plumber who was actually a handyman, I know this because he was a former friend's dad, charged me for the repair (plumbers rate)stating it was my fault due to tampons, which I don't even use, but how could I fight that, I am a woman. I had a clogged kitchen sink on Christmas day to which I had to wait til they came back from Christmas break to repair. I had an in home break in to my apartment. I asked to leave my lease, to which legally I understand that they are under no obligation to. they told me that I would have to provide them with a police report which I did after the 4 weeks it took me to get it after I ordered it. After I sent in the report they said they would allow me out of the lease if I could find someone to rent it out, so I posted an ad, let strangers come see my home while I still occupied it. And shortly after that it was rented out. Throughout the course of the time I had rented I had documented and wrote about the paint, carpet and minor things that were wrong with the apartment, although I never made a fuss about having to clean walls or shelves when I moved in. When I left and moved 400 miles away due to my break in I tried to find out when my security deposit would be expected. They never called but wrote a letter about 2 months later stating that the apartment was never rented because I did not leave it in live in condition. They kept my deposit, listed all the things wrong that I had written to them about and had the nerve to ask me for the remainder of the lease money. I have pictures of the apartment in perfectly clean condition but at that point I lived 400 miles away and just wanted to never deal with San Pedro ever again. They banked my money and I don't wanna give them even one star because like the other posts say, all but one staff member there was rude 100% of the time including the owner, they were all very unprofessional 100% of the time. There was nothing positive about my experience, you had to kiss ass to get any response back from anyone there. I am glad that life works itself out to get the people in the end. This business is shady and cuts corners and steals from the people who keep them up and running. read more

DONT EVER !!! Rent from this company !!! They took OVER 30 days to give my my security deposit and it would have been longer if I didn't go to their office every day !! They never return calls, they had an excuse of my security deposit getting lost in the mail ! They are full of it then when I received the security deposit in the mail the deducted 400.00 for carpet cleaning and some other BS !!! Don't ever RENT FROM THEM I URGE U THEY ARE A NIGHTMARE I'm still waiting for them to respond to my letter to contests the deductions from my security deposit read more

I have been renting form these crooks for 5 years. I have never missed a payment and never bothered them to fix anything. They are unprofessional and liars. I recently payed my rent 1 day after because of a holiday and they said that was ok, one month later they slap me with $240 fee. They constantly lie about talking to you and pass the Buck saying that who ever I spoke to is not there. Bottom line friends , do yourself and Never deal with these crooks, either as a renter our a land lord. read more

Sad to see people actually giving companies like this their properties to manage. My girlfriend and I are in the process of looking for a place to live in the south bay and recently came upon a rental that is being managed by Prop Max Inc. After several attempts to contact them, via voice mail, email, and direct through Westside rentals, we finally received a call back. But get this! Call received at 9:10 AM, as a voice mail, saying that she would be at the property at 10 AM for 20 minutes only! She left a number where she could be reached but it was the "office" number where no one has yet answered in person. We really we're interested in the property, so my girl jumped in the car and called straight away saying that she would be there around 10:15 and asked if the woman would wait. Of course she had to leave a msg on the "office" number. She got there 5 minutes too late and as of yet has not had a call back. She looked around the property and while it had potential, she said it was really unkempt, which after reading these reviews, I can see why. It's too bad really because this is such a simple business to run. We both feel that even if we were to finally receive a real call back, the level of service we could expect if issues should arise would be horrible. We're staying away from Prop Max Inc properties from here on out. read more

They tell you to submit requests in writing. I did 6 months ago, and have yet to receive a response. They have two ladies that I have dealt with regularly. Sandra, she is just there to show properties, that is her only job. She will agree that things need to be done, but will not take this information back to the office to do anything. Myrna, is a idiot. She actually asked me if I could speak with the tenant. THAT is not my job. WTF do they get paid to do? Collect rent checks, issue late notices and sit on their collective behinds. I would advise anyone that rents from them 'RENTER BEWARE!' I like San Pedro, BUT my bad experiences have come with the property management, NOT the neighbors. read more

HORRIBLE!! I left 16 messages after 26 days had passed and did not hear a thing about our deposit and the final walk through.. Not one of my 16 calls were ever returned.. Each time I was told that Linda will get back to me.. We made 38 payments to this company, never late one bit... When it came time for them to make a payment to us (deposit) we had to call relentlessly.. Be very careful about having this company as your management company.. I left one star cause you have to leave at least one.. read more

I believe the law is 16 days to receive a security deposit refund. Moved out on 8-15 received deposit check 10-11 stating it was a reissue..... I had left messages as to not ever receiving check agency never returned my call. Obviously they just hold on to others money as long as possible... This company does not rate one star ..... read more

I finally moved into my dream house. Took a year I finally received my keys. God is good!!!

There is one employee who answers the phone and needs a crash course in CUSTOMER SERVICE!!!! She is so rude and interrupts you when you are trying to tell her your problem. New tenant beware when ever you have a maintenance issue and have to speak to this employee. read more

This is the most no caring pass the buck management company I have dealt with. We, will see what we can do, put it in writing all the while saying in in a calm condescending voice and smiling like Cheshire cat. The F and s Hernandez have said to me I am not doing anything else for you when in fact that is true. for they have done nothing in 11 years. they have kept their their word rent at your own risk, but if you are of a person of color don't bother, for somewhere where not prop, max there exists internalized racism. wish I had known. I was even told by the owner, youve lost weight and you even look " brighter" whos does that when looking at an overflowed bathtub. They will try to get out out and raise your rent of you complain. Renter beware. Disabled people, and people that cannot afford to shampoo your own carpets, paint your own apartments, buy wouy own toilet seats, fix your own normal wear and tear without calling the health department and code inforcement to get things done renter be ware. Not feeling its prop max so much since management companiies can only do so much with out the owners permission, F an S Food stamps are the worst of the worst owners I have ever seen. read more

They get no stars. This is the worst place I have ever lived in. Never thought we would have this much trouble with a property management company. We have only been here a few months and I have had so many problems already. We moved in to a not clean apartment.The carpet badly needed to be replaced and there were holes in the wall where they installed the smoke alarms. 2 weeks after move in i smelled gas. Low and behold huge gas leak in the oven. Took them almost 3 weeks to fix it. Mind you I am pregnant and luck I smelled it early or else my family would have been getting sick. Then a few weeks after that we get new nieghbors above us they take a shower and our unborn childs room ceiling begins to leak then a big chunk of the ceiling collapses. Takes the emergancy handyman more than a hour to call me back then an hour to get here. Does he cleanup the mess ...nope. this company is ridiculous do not rent from these people!! ever!!! read more

Ok yes EVERYONE BEWARE OF THIS PROP MAX MANAGEMENT!!!! They are crooks, and I just wish property owners would actually read these posts. The owner Linda is the absolute rudest, arrogant, and unprofessional person I have ever met, who literally looks down her nose at you like you are some kind of low life. I,m a very friendly person and even I couldn't get this bitter woman to smile! She Makes false damage claims, hides faulty and damaged areas of the home, NEVER returns calls, claims she never received written maintenance requests ( 3 years I had No WORKING HEATER) and kept my deposit claiming the carpet was new when we moved in (not even close to new) and needed to be replaced and because we only lived there 3 years WE HAD TO PAY TO HAVE THE HOUSE REPAINTED!! I have never heard of such a thing!! They are not accredited by the Better Business Buereau because I don't believe they could pass.There is so much more I could write on the negative about this company but instead I'm going to try and sue them, so wish me luck! read more

i rented an apt from them and gave a 1,600 security deposit, after 2 years i moved into the unit next door because tt was bigger, they sa.id they would tranfer the deposit for the new unit, i signed the new contract but i didnt noticed it had 1,300 stated but they never gave a itemized list of repairs or verbally tell me anything about why they kept 300.00.. i just moved out from the second unit with only 1,300 back, they cant produce any evidence of repairs but stll refuse to give me back the 300.00. by the way the units were left clean and nothing broken, this is how they make their money by cheating tenants, i would never recommend them to anyone, they ought to be ashame of thereselves on how they do business. you might as well leave he ap duty or break something because they will keep a portion of your security deposit read more