As many in Long Beach are disappointed by their property management companies, I just want to give kudos to Terra Bella. I have found them to be responsive to my maintenance requests and proactive. With the recent rains, I've seen many videos of flooding of other apartments' underground parking structures. Meanwhile, I've noticed the weekly building maintenance cleaning out drains to make sure we are prepared for the rain. Honest and kind people. Would recommend to a friend. read more

I don't live in the complexes that Terra Bella Property Management oversees, but it sure is comforting and astounding to know that because of your amazingly generous business decision, the tenants will be able to sleep a lot better tonight in their Donne Apartment bedrooms! Waiving their rent and fees for 4 months is going to take so much stress and pressure off the families and renters who may not have anything to fall back on. It's companies like yours that renew our trust in humanity and show everyone around the world that true leaders aren't greedy, but full of grace, compassion and integrity. Well done, TBPM... well done indeed. You get an A+ and a golden heart forever. read more

TerraBellaManagement - Residents @ Donne Apartments just received a gift of amazing proportions - Property Management Near Me - Long Beach, California

Terrible company. Will keep deposit and lie about damages. Bad communication. Bad techs. Monisha and Suvrinda know the company is shady and keeps working for them. It sucks as they have decent apartments. Don't rent here. Don't read more

Great service, process of getting an apartment was very streamlined and efficient. The whole process was very easy, Monisha was great with everything. Excited for this new step me and my girlfriend will be taking thanks to Terra Bella! read more

They took $1600 cash for my deposit. When I moved out they asked for my new address so that they can send me my deposit back. Instead they made up a bull shit bill claiming it was for damages and cleaning. I spent 2 hours cleaning that appointment before leaving it. I talked to some of my neighbors that had moved out of there and they told me the same thing they did not receive their deposit back either. Bella Terra property management is totally shady you will not get your deposit back. some of the neighbors are meth heads and management doesn't care. I got electrocuted in my shower from touching the faucet one morning it took them 3 weeks to get around to doing something about it. They're shady don't trust them you will not get your deposit back. read more

TerraBella Management is amazing! They helped me find the opportunity of a lifetime and the apartment of my dreams! They provide great customer service, very clear communication and guidelines, and all the support I needed. They are also very friendly and supportive, which helped the process go that much smoother. Thank you Tony, Monisha, and all of the great staff for your support! I highly recommend TerraBella Management and the Long Beach office! read more

Have been leasing a condo unit located in Long Beach CA. Nothing but great things to say about the company, have had minor items fixed quickly! Greatly recommend!! Thanks to them we have a wonderful unit which my fiance and i love! read more

I have utilized Terra Bella, as a property owner, for the past 2 years. I have nothing but great things to say! From renting to handling plumbing, redoing entire wiring, and even kitchen remodels. I have property in Belmont Shore, Belmont Heights, and in Traffic Circle Area. All the praise! read more

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My friends and I were able to get a well-priced apartment near UCLA through Terra Bella. It was our first time applying and renting, and they made it very simple. Our landlord Monisha was extremely helpful and very patient with us. She really pushed for us to be able to get the apartment. And we were able to get it done in a matter of days. It is very evident that she cares a lot about her tenants. read more

I was in a transition period and rented a space (2 bedroom) through this company for a brief period. My application process handled professionally and was granted a few of extra days prior to move in. All transactions, whether it was with any repairs, or other concerns were responded to quickly. When it was time to depart (new home) the exit process was just as smooth. Throughout my time of residency there were no hiccups in record keeping or requests by either side. If I ever have to rent again, hopefully not, I wouldn't have any concerns staying at a Terra Bella managed property. read more

Terra Bella doesn't even deserve one star. This is absolutely the most hellish property management company my roommates and I had ever dealt with, and our tenancy ended by us taking Tony, the owner, to court. The ladies in the office rarely answer the phone. When you have serious and immediate issues that need to be addressed, they often tell you to call another handyman who also doesn't answer often, and speaks very broken English if he does. Tony the owner is extremely rude and hates to be bothered with any maintenance issues or complaints and he gets aggressive easily, even towards young girls. It took us nearly a month in the dead of winter for them to take any action when we had no working heat. Tony tried to take our entire security deposit based on damage that was already done to the unit when we moved in. We had photographic proof and no walkthrough was ever performed, but he's perfectly comfortable performing outside of the law and reason. They keep creating new public business profiles on Google because their reviews are so terrible. Please do your research! The cheap rent they offer IS NOT worth the nightmares you will deal with regularly with their management. read more

I found a sweet apartment just blocks away from the beach with Terra Bella Properties. I have (really) bad credit due to looming student loans. Monisha with Terra Bella was incredibly understanding and extremely helpful - she was able to help me secure the apartment and the entire process took 2-3 days and was totally painless. I pick up keys to my downtown beachside apartment today! Thank you Monisha! This would not be possible elsewhere and without your assistance! read more

Horrid! They took over my property and fix nothing! There's mold and termites and I've told them so many times! Even the repair man that works for them says this place should be condemned but they can't afford to get rid of the termites or mold. They've lost my rent check before and cost me the expense of placing a stop payment. Really unprofessional on several levels. Mold makes people sick and termites will eat this building alive you would think they would want to fix that but no. People keep moving out for these reasons and nothing is fixed. Lastly the court yard is a dump someone used to clean weekly and spray everything down and take out the trash now the trash sits and the place is full or dirt and spider webs. I feel bad for the owner he invested in the wrong company to mange this invested mold dump. read more

TerraBellaManagement - Property Management Near Me - Long Beach, California

I wish there was a negative star! There was little professionalism in handling matters.They knowingly moved me and my two children into an infested apt. They told me to pursue things with the owner only to back out and leave me totally hanging in court. Thank Goodness I won. I would never let a friend, family member hell a nice stranger rent from them! read more

As a California Realtor I know managing a property is not an easy task, especially when it comes to trusting a property management company to service your investments. My experience with Terra Bella has been very satisfying and professional. I am a strong believer in the "You get what you pay for" quote when it comes to investing on a company to provide support for you. I encourage anyone who is looking for any advice or service in their investment property to reach out to Terra Bella for a consultation. It's made my life easier and stress free. read more

Terra Bella has managed our properties for over five years. They are efficient and reasonably priced. Tony and Monisha are great to work with and share our concept that tenants are people and need to be treated with respect and courtesy. Tony was at one of our units on Christmas Eve during a terrible rain storm. The ceiling fell in a room of one of our condos and Tony and his crew were right there managing the issue for us. We live out of the area of our rentals and rely on Tony and Monisha's expertise in managing our properties. Hiring Terra Bella was the best thing we have done regarding our rentals. Highly recommend. read more

Outstanding property management company. Monisha is an excellent landlord and value her tenants greatly. She exceptionally kind and works hard to make sure her renters are happy. I've been renting from Monisha for about a year now and when I told her I was thinking about moving to a bigger apartment to live some friends she told me that she wanted to help me find an apartment. She told me I've been an excellent tenant and that should wouldn't want to lose me and would even try and give me a deal for rent. She even told me to look elsewhere and if I find an apartment I like to go for it so she's not just trying to keep me as a tenant to collect rent money. She's a great, genuine person who values her tenants. I highly recommend checking them out of if you're looking to rent a property. read more

It is so great that the company that owns the apartment complex waived the tenants rent. However it was not Terra Bella that should get the praise or credit. The two people that run that management company are terrible people and landlords!! They own properties in the area and ask way too much rent and never keep the properties up. If you call them to fix something they will ignore your request for weeks. They are true crooks,liars and backstabbers. They work for the company that owns the building and did what they were told. They never would waive their own tenants rent in these terrible times. Lucky for those tenants that they are not the owners. You would have all been homeless on the street. To whoever reads this don't ever rent or deal with Monisha and Tony..you will regret it. For some reason had to give one star so I could post..but they deserve nothing! read more

I want to commend you guys for helping out during COVID19. With all thats going on its hard to find good people in the world. Thanks alot, im not even a resident but i had to commend read more

This is the worst management company I have ever had to deal with. I lived in one of their properties in Long Beach for about 6 years. Not 1 time they responded to any request for maintenance, never clean their buildings, and the quality of their repaies is very bad. Extremely unprofessional staff starting from receptionists who answer the phone and up. Maintenance people are really poor guys as they are asked to make something out of nothing. Although this company manages couple of good locations, but it is not really worth it to deal with them...Really bad business. read more

I was a tenant for two years before moving for a job opportunity out of state. The property management team was courteous and easy to work with, never had a problem. read more

Wow these people are fantastic !!!! They are the best property managers I have ever delt with I have clients with multiple properties and have referred many people to this business and all of them have thanked me for referring them 5 stars all the way. read more

Terra Bella is an excellent management company and I would highly recommend doing business with them to my friends and family. They care about their tenants, property owners, and the entire community. I have read a few negative reviews here and I honestly don't understand what could have happened. They treated me as if I was family as soon as I had walked in. They were always prompt when my unit needed repairs and kept my building clean. This is a business that I just had to write a good review for. read more

Terra Bella managed my properties over a year now and I am very please with their work. My units was rented as soon as the work was completed. I received incomes and expenses statement every month. I walk in to the office any time I have a question, very friendly workers. I met this property management a couple years ago at AOA show, I should contact them sooner. It would been less headache and save time. Thank you to all the workers at Terra Bella, keep up the good work. God Bless read more

I'm not truly sure whose fault it was (the owner or the company), but I do know that whenever I had to deal with Management Company, Terra Bella, it was painful at best. Very inconsiderate, not well trained in customer service, full of excuses and lies whenever I asked about an update on a hole in the ceiling, or my power going out thus ruining all my food while I was at work. The external company was courteous, but this branch in long Beach was beyond terrible. And to top it off, they charged me 100 dollars to clean the ceiling fan? By that point, I was so tired of their lies and half assed management that I took the BS amounts of my deposit return and ran. If you see this name in front of a building, run. You can do better. read more

I contracted with Terra Bella to list and rent one of my units. My experience with them has been a pleasant one. Tony and Monisha were very personable, professional and the unit was rented in a reasonable amount of time. They listened to and addressed my concerns in a timely manner. Therefore, I am having them list a second unit for me. read more

I can reach these guys at anytime. I can't believe it..... I had my roof leak all over my bedroom and it really sucked. I was upset and wanted to reach the mgmt com. To my surprise there emergency service connected me to someone at 5.30 am. That's awesome guys. read more

Such selfish and lazy property managers. Can never get anything fixed in a timely manner, even after contacting them multiple times. Plus, they never leave notices (such as rent change or apartment inspection) in a timely manner as required by law. read more

We've lived in this house for about years now. This year the landlady decided to turn her properties over to Terra Bella to manage. At first they came by a couple of times just to see the property and the condition it's in. Right out the gate, my rights as a tenant went out the window. Not one phone call that they were gonna be stopping by. Wherever I live, I treat my home as if I own it. So when something needed to be fixed, it promptly got fixed. Now when something needs fixing, it takes weeks just to get someone out here to look at it. They don't fix it, just look. Man, wish I had that job and got paid to look. It took them 2 1/2 weeks to change a switch on the flash gas heater. During that time, our water bill went up and that was just to get hot water. When it started getting real hot this summer, we checked the attic fan and found it wasn't working. We had installed this fan to cool down the house on hot days. It keeps the house about 5-10 degrees cooler then without it. But this year it wouldn't work, so we called. And called and called and called. Finally the tech called us directly. He asked us this question and that question, and in the end of questions, it was Terra Bella Management who failed to communicate with us and the tech. When the tech finally showed up like ten days later, he didn't know how to fix the fan. He had no ladder, so we provided him one. Even gave the guy a bottle of water as it was extremely hot that day. He excused himself saying he had to get tools from his car, not a truck. Of course not, he didn't have anything big enough for even a ladder. After some time, he came back in and said that he would have to get on the roof to remove the fan, take it for the weekend and fix it. The weekend had come and gone, so Monday I sat here all day waiting for this guy to return with a fixed fan. Due to the miscommunication from the get go, when he did call me, I then had his number. So I called him directly. He asked if anyone from the management company had called. I told him no. They were suppose to call and tell us that he had an emergency call he had to finish up. I only found this out after calling the tech. So we made arrangements with the tech as to when he'd be back out, which was the next day. At that time, I had told him that the flash gas heater still wasn't working properly. I then asked if I had to call the office again. He said no that he would look at before leaving. I simply told him it needed a new ignitor. To this day, it still not working. I had sent a text message to one of the executive officers last week with two issues we're having, and still haven't heard one word from this so-called management. So I'm writing this before I contact the landlady and offer to manage her properties for her, probably for a fraction of the cost she pays these people. Can't believe they would take this woman's money and not do the repairs as they've been called in. read more