Terrible services, price was $5000 for150 square ft of laminate flooring. Like man oh manread more

These guys are very awesome. This is our 5th room that we've had them complete. They provide the…read morevery best work. They're honest and true to their delivery. If you're looking for the best they always deliver right on. Highly recommended them.

i had a great experience with Anthos.My appointment was quickly scheduled. I was kept informed of…read morearrival time. the carpet was stretched perfectly. It was a professional job and company. I couldn't be happie.

Harry is amazing! He made our carpet look brand new! He was a pleasure to work with! We recommend…read morehim highly!

Had them do the carpeting in my game room. Fantastic job. They came when they said they were going…read moreto and were awesome. Extremely happy with them and would highly recommend.

From the owner: Carpet Installation, LVP, Flooringread more

They were contracted out by Rite Rug for the install of glue down carpet in an apartment building I…read moremanage. The quality of work is pretty terrible. The carpet is cut short on every wall and all every door threshold. Since it's glue down, it can't be stretched to meet. The seams are fraying since they day the installed (4 days ago). They got glue on EVERYTHING; walls, windows, doors, ptac units, everything. They showed up late and I had to pay my employees over time to stay with them until nearly 6 pm. Then when they came to "fix" things, they showed up 4 hours later than they said they would and basically told me nothing is fixable. I'm not sure what Rite Rug paid them for this job, but I know it cost them way more than it was worth. Especially since Rite Rug has to order more carpet to install it so it reaches the walls!!

From the owner: Christian Morocho LLC in Pittsburgh, PA, specializes in tile installation, carpet laying and…read moreflooring services.

Carpet was installed yesterday. Looks amazing. Feels great on the toes. Because of course, the dog…read moreapparently wanted to claim the carpet and peed all over. It must have great stain protection because instead of soaking in, it crystallized to the top.

The initial consultation was a positive experience -- the representative who came to measure the…read morecarpet and LVP areas was professional and thorough. Unfortunately, that's where the positive experience ended. The installation itself was riddled with problems. The crew did not complete the job on the scheduled day, and no one from RiteRug proactively informed us of this. We had to reach out ourselves to point out that an entire room had been left completely untouched. Trim work throughout the home was also left unfinished. Once the installation was "complete," the quality issues became apparent. Carpet in every room where it was installed began coming up within a single day. The LVP trim work was done so poorly that we ultimately had to scrap it entirely and have it redone. After reporting these issues, RiteRug scheduled a follow-up visit four days later to address everything. The crew only finished the LVP in the room they'd originally skipped -- none of the other outstanding issues were resolved. We then contacted our original point of contact, the same person who had measured our home initially. To his credit, he acknowledged directly that the job had been done "horribly." He offered $300 in compensation on a job that cost nearly $2,800. When we pushed back and asked for more, he escalated to his manager -- but in doing so, misrepresented the situation, telling his manager that only one small area had issues rather than the full scope of problems we'd documented. The entire resolution process dragged on for about a week, and we ultimately received a discount of roughly 37%. That amount was still less than half of what it actually cost us out of pocket to have the floors properly redone by another company. We hire flooring contractors regularly throughout the year for various projects, and RiteRug was by far the worst experience we've had -- not just in terms of installation quality, but in how the aftermath was handled. Between the incomplete work, the poor craftsmanship, and the lack of transparency in resolving it, we would not recommend RiteRug for any flooring project.

I probably would NEVER use Empire again if just for the simple reason they can't give you a better…read morearrival time window for your install...I live an hour away from a completely empty house that I'm having carpet installed in and I have to sit in and empty house (NO FURNITURE) for 10 hours...yep a 10 hour window they give you. Can I leave to get food or will I miss my install? NEVER AGAIN. Do better Empire.

I rarely leave negative reviews, but after months of trying to work with Empire, I feel obligated…read moreto share my experience. We hired Empire in April to replace the carpet on our covered porch and paid our deposit with the understanding that the installation required approximately 48 hours of suitable weather before and after the project due to the adhesive specifications. Living in the Pittsburgh area, I completely understood that weather could delay scheduling, and I was prepared to be flexible. What I was not prepared for was repeated cancellations during the best weather windows of the entire season. On one occasion, we removed all of our porch furniture and prepared everything for installation, only to have the appointment cancelled. After I called to explain that we had an upcoming party and really needed to take advantage of the rare stretch of perfect weather, the installation manager assured me someone would come the following day. The next morning, I received a call telling me that "none of the installers took your job." I was then promised the job would be completed the following Monday or Tuesday. It wasn't. Instead, I received another generic rescheduling notification. This pattern continued over and over until the weather inevitably changed and the ideal installation conditions were gone. I escalated the issue to corporate customer service, documented the entire timeline, and simply asked for assurance that my next scheduled installation would actually happen. I never received a response, let alone a resolution. After months of waiting, repeated rescheduling, broken promises, and no confidence that my project would ever actually be assigned to an installer, I ultimately cancelled my order. The most frustrating part is that weather was never the biggest obstacle. When ideal weather conditions existed, Empire repeatedly failed to capitalize on them. For a company that installs outdoor flooring requiring very specific weather conditions, that is simply unacceptable. If you're considering Empire for an outdoor installation, be prepared for the possibility that your project may continue to be pushed back, even when conditions are perfect. I wish I had a better experience to share.