We were greeted as soon as we walked in by a friendly employee and also met by a friendly sales…read morepup. We were guided directly to the correct department and then met by a knowledgeable sales person. This made our tile shopping experience go smoothly. After choosing our selections we also met the owner who also gave us additional information for new cabinets for our bathroom remodel. Great experience from beginning to end. So much better shopping there than a big box store.

There is an extremely unfriendly and total bad vibes older male employee here who sits at the first…read moredesk on the right side right after you walk in. I had a question about a hardwood plank we needed to replace and he immediately acted like I was bothering him. Then when I explained the situation we were having, he put his own twist on it and basically said what I was saying couldn't happen. Very odd. Definitely the strangest and worst vibe interaction I've ever had. This man shouldn't be interacting with customers on any level. Avoid. You couldn't pay me to ever set foot in there again. Totally miserable.

Terrible services, price was $5000 for150 square ft of laminate flooring. Like man oh manread more

These guys are very awesome. This is our 5th room that we've had them complete. They provide the…read morevery best work. They're honest and true to their delivery. If you're looking for the best they always deliver right on. Highly recommended them.

i had a great experience with Anthos.My appointment was quickly scheduled. I was kept informed of…read morearrival time. the carpet was stretched perfectly. It was a professional job and company. I couldn't be happie.

Harry is amazing! He made our carpet look brand new! He was a pleasure to work with! We recommend…read morehim highly!

Had them do the carpeting in my game room. Fantastic job. They came when they said they were going…read moreto and were awesome. Extremely happy with them and would highly recommend.

From the owner: Carpet Installation, LVP, Flooringread more

They were contracted out by Rite Rug for the install of glue down carpet in an apartment building I…read moremanage. The quality of work is pretty terrible. The carpet is cut short on every wall and all every door threshold. Since it's glue down, it can't be stretched to meet. The seams are fraying since they day the installed (4 days ago). They got glue on EVERYTHING; walls, windows, doors, ptac units, everything. They showed up late and I had to pay my employees over time to stay with them until nearly 6 pm. Then when they came to "fix" things, they showed up 4 hours later than they said they would and basically told me nothing is fixable. I'm not sure what Rite Rug paid them for this job, but I know it cost them way more than it was worth. Especially since Rite Rug has to order more carpet to install it so it reaches the walls!!

From the owner: Christian Morocho LLC in Pittsburgh, PA, specializes in tile installation, carpet laying and…read moreflooring services.

Jim Rodgers was a great salesperson that was patient with us on timing and delivered awesome…read moreproduct. We're happy with the installation that has been provided and love our new Mannington Floor. Pics attached, but flooring is still being installed.

Unethical and unprofessional - sales rep explains they will start the work between 8-9am, bring a…read morecrew, and finish by 12-1pm to permit coordinating cleaners in the afternoon before photography of the property the following day. On the day of installation, only one contractor arrives at 10am and quotes that he will complete the work alone by 5pm. With only one laborer working 7hrs, the estimated labor rate was near $200-250/hr, though the sales rep was disrespectful over the phone and would not provide further details to itemize the bill. Rite Rug cares more about their margins than their customers. I should have negotiated pricing further but assumed they were negotiating in good faith. Learned my lesson. I just hope other consumers read this review and learn from my mistake.

I probably would NEVER use Empire again if just for the simple reason they can't give you a better…read morearrival time window for your install...I live an hour away from a completely empty house that I'm having carpet installed in and I have to sit in and empty house (NO FURNITURE) for 10 hours...yep a 10 hour window they give you. Can I leave to get food or will I miss my install? NEVER AGAIN. Do better Empire.

We ordered our carpet at the end of April for an install of May 26th. On Friday the 22nd they sent…read moreall of the confirmation info over for the Tuesday install. We waited at home all day and no one ever showed. We called at 330 to determine what was going on. Empire calls back and says oh no one called you? Your carpet was on a truck that was involved in an accident on Thursday and your carpet was destroyed. We won't be installing today, the earliest we could do is Saturday but the installer will not be able to move any furniture. I asked for a discount since we now had to wait another 5 days for install and because we were charged for the moving of furniture. The agent ASSURED me that the discount would be applied and would be reflected in the final bill on Saturday. I asked to speak to a manager to verify because it didn't seem right. No manager was available because he was on vacation but again the agent ASSURED me the discount would be on the bill. Installers arrive on Saturday and lo and behold there is no discount on the bill and no notes on the account. The agent tells me that it takes 1-3 business days for a case to be closed. I explained it that was the case then it would be taken care of by Friday so why am I looking at a bill with no discounts? She couldn't answer that but explained I had to pay full price and they would call me with an update. It's now Tuesday. I call for an update and no one calls back. I call a second time and am told the case was closed out yesterday. The agent says surprisingly no one called you? I said no. She explains that there are no notes or anything in the system so she will try to figure out what is going on. She comes back on the line and says no one is answering. But she will transfer me.. 45 minutes on hold and no one has answered.

I went in yesterday looking for tile flooring for my bathroom. Ruth was really helpful, had a great…read moreselection, and was able to schedule my installation before the holidays. Overall I'm very happy!

A sales associate from this place came to look at my job to lay about 20 sq ft of new hardwood and…read morerefinish on site to match existing hardwood. Admittedly this was a small job, but they said they could do it. However, when it came to scheduling the installer to come out and look at it they gave me one excuse after another. This went on for two months. I finally gave up, but by this time my project had been significantly delayed. They were not honest with me that they had no intention of doing my job (or they could not get their contracted installer to do the job - he was not their employee). If the job is too small or beyond their usual skills, why not just tell me? I would have appreciated that far more. I would never go back to them for anything.

Dennis was great. On time, super professional and did great quality work. Would totally recommend…read morethis company!

First time using a Handyman I Pittsburgh, success! Prompt, neat and effective, Handy Lu fit the…read morebill!.