We had an emergency repair that needed to be done. Nick came within the hour. Friendly and knowledgeable. They also didn't charge as much as some of the other companies do for emergency repairs read more

If I could give zero or negative stars I would. This is by far the worst experience we have had with a contractor. The owner quoted a price of ~$8000 and then send a bill of $13,000. This was on top of $4000 that was already paid. There was no discussion of the additional costs. They were also extremely unreliable and would schedule a time to be here and then not show up for a couple of weeks. On one occasion they came and were asking our house cleaner to let them inside the house with zero identification or notice and the job was outside. The owner was condescending and threatening when challenged on the price increases. I wish I would have dug into the business prior to using them, there were other customers who have experienced the same price gauging. Save yourself and your family the trouble and find someone trustworthy. read more

I've used this guy a few times over the years. He came to my house probably 3 times in as many years to fix a water line that kept leaking behind my fridge. Recently I had him out to give me a quote to reroute a couple of water lines in my downstairs bathroom. The drywall was already taken out. All he had to do was move 2 pipes. I expected the charge to be $500 or so. He quoted me $1,400!!! I was shocked. I looked on Next Door for recommendations and found another guy that did the work for $425. I hate to give a bad review as he is a nice guy. But sure seems like he was price gouging me on this last job. I won't be going back to him anymore. read more

Dan & Drew are complete professionals who are knowledgeable and looking to keep your costs low. They came out within an hour, and took care of a very grim looking water leak situation for us within hours. In great hands with these two, highly recommend. read more

Dan made sure he fixed our plumbing issue as soon as possible. He made sure to keep me updated on his estimated time of arrival and then did an amazing job fixing our issue. It is very rare in these times to find someone dependable and trust worthy. No upselling with this company. They are honest and try to keep costs down when ever possible. I will only use Pros Plumbing & Rooter going forward. Thank you guys for taking care of my home. Sincerely, Linda read more

Greg is a consummate professional and we highly recommend him. Even though he was busy and really needed to reschedule our appointment, because we had a launch date that was prerequisite to the work he would be doing for us, he followed through and kept our appointment. That says a lot about a person Then, when he came that day, he was on-point, worked diligently the entire time, and set appropriate expectations about potential gotchas. Furthermore, we found out after he left that there was a new issue introduced by the work we did. He came the very next day (despite being ridiculously busy), to come check out the issue and take care of us. Greg is the type of business owner and human being that you want on your Rolodex. Treat him right, because he will treat you right. Thanks Greg! read more

Super expensive and very poor customer service. No regard for your property. They were walking inside our house on the carpet with muddy shoes. The part that they promised to replace was not actually replaced. We are in the process of reporting against them to BBB. Please avoid using this company read more

My toilet backed up 2 hours before my son's birthday pool party. I called Pros Plumbing at 10am Saturday morning. The customer service rep said Rodney would call me in 15-30 minutes. In 15 minutes Rodney called and arrived to my home in less than a hour. He fixed the backed up toilet in 10 minutes. He saved my Son's birthday party! Rodney and his team are awesome. read more

Dan quickly came and even aided me in saving money on the parts that were needed by helping me contact the manufacturer and get some relief for parts that were under extended warranty. I would certainly call them again. Great work read more

Greg and son are very professional. They did the plumbing for master bathroom remodel. They are extremely professional, clean, friendly and responds to calls ASAP. Greg recommended plumbing supplier who was the best recommendation we could ask for! After our job was done, we saw that he was voted best plumber in the area. We absolutely agree with the survey and would strongly recommend Greg! read more

After being a "no show" two times, Dan, the owner, finally showed up. We had a leak from the shower drain upstairs causing a drip in our ceiling downstairs. From start to finish he was here about 3 hrs, only was working about 1 hr. He opened up the ceiling drywall, 1x2ft hole, and replaced a broken PVC "T" pipe. He charged us $1900.00 for the pipe replacement (sawed out old black "T" and glued in new piece). Since then, we have come to find out that the usual and customary rate is $300-450 for this. Doesn't answer our calls. If you are thinking about hiring this company...DON'T!!! They are not honest, and will lie to your face and rip you off like they did to us. read more

Poor customer service and unreasonable pricing, used them 3 yrs ago to replace water heater, $1600now water heater is leaking, gave the office a call around 1 something, text dan pics of the serial number etc and paperwork, and he said he would come by in the am after his first appt, i texted him for an eta, no reply i thought u had the wrong number, so i called the office and i was told he had a few others to work on before mine, i told her that wasnt the case, and the conversation i had w Dan was different, so now im given a time of 2-3pm, i text him again n this time he calls me to say the office was confused n he would be around my place at 1p or sooner. Its now 2 something still no call or text. Then at about 2:30 i get a knock and it isnt Dan so I go over it w the guy they send name Mark, very nice & helpful, now im told it would cost me $1000 just for the labor, what a joke than said $800. First customer service was poor now another $800 just to install. Waste of time and money! Thats the cost of a whole new unit that is still under warranty. Mark even said it shouldnt cost that much! Very disappointed read more

I asked a friend for a plumber recommendation and she told me to call Greg. He was very responsive and fixed my sink and garbage disposal issues in under 2 hours for a very reasonable price. I'm hoping to not need him again soon, but if I find myself in need of a plumber, would call him again for sure! read more

I called Greg for a kitchen sink that wouldn't drain. He was so nice and helpful. I explained the problem and he let me know he could come out and charge me to fix it, but instead he walked me through how I could go about fixing it own my own first. I got the drain/disposer working again! We will definitely call Greg in the future for any plumbing needs. Obviously an honest guy. Good stuff. read more

Very leaky bath tub faucet. My kids takes baths every day and it gets a ton of use. Greg called me back and texted, which was convenient. I sent him a photo of the valve and he came over with the parts and fixed it in under 30 minutes. Greg is very nice and knowledgeable and I love having someone local help with things in the house. The price was also reasonable and there was no mess to clean up, which I have had in the past with other plumbers. Highly recommend him. We also talked about a re-pipe for our house. read more

We had been fighting a clogged kitchen sink for sometime. We had originally contacted one of those rooter companies whose coupons are in the Mercury News often times. They were expensive and the problem came back a few weeks after they left. A neighbor had used Greg and gave us his number. I wish we'd called him first. He showed up on time. Charged us the price he quoted on the phone. Didn't try to upsell us expensive additional services. Its been over a month now and the drain still drains just fine. read more

I scheduled an appointment and got a slot from 2-4 for my shower faucet repair. Took a day off from work. No-one showed up for the appointment. I tried calling 4-6 times and left a voice mail no call-back. read more

They offered a price initially over the phone which I thought was to high. So I asked them if they would be willing to send a technician and come to my house and look at the work requested and reconfirm their price for the work requested. The technician never came on the agreed date and time. I have not received any follow up call from them what so ever. Additionally the price they quoted me of 475.00 that was quoted in our initial phone call was lot higher than the 250.00 I paid to have the work performed by a different plumber. read more

Greg saved us a first time when our kitchen faucet showed very low pressure. He showed up very quickly in spite of planning on taking the day off in the first place. He was able to steer us in the right direction a second time for our bathtub spout. Very professional, personable and knowlegeable. Highly recommend! read more

I highly recommend Pros Plumbing &Rooter. I had a backup drain in my patio when it rained. I had another plumber that tried to unplug it and could not. Dan was determined to get to the bottom of my problem and solved it! Thank you Dan!! read more

Greg installed a new bath, fixed my toilet flange so it will not leak. Friend of a friend, so I felt i could trust him. Excellent work at a fair price. read more

Great work and a good rate. I will definitely be calling Greg for all of my future plumbing needs. Great personality too!

Greg fixed my leaking kitchen faucet. He is experienced, knowledgeable and fair in what he charges. He is someone that you will want to keep in your contacts as a professional and reliable plumber. read more

Greg came out to my house which had been a rental and had several issues. I showed him a downstairs bathroom that had a leak in the faucet and I also showed him the corresponding bedroom which had what appeared to be water damage on the baseboard. Greg fixed some of the issues in my house and did a god job. However he said he was really busy and would come back in a week or so to investigate what he also believed could be a leak in the bathroom. Greg didn't come back, I called him and asked when he would be coming. He gave me a day and I left a key out for him. I also reminded him that he had not given me an invoice for the other work he did. Greg never came on the day he said he would when he was also suppose to do work for my neighbor. A few weeks later he was doing work on my neighbors house and I stopped by and asked him if he was coming. He said yes he had gotten busy and I also asked if he had gotten me an invoice. He said he would call me to set up a time to do the work. After several weeks of waiting on Greg I hired someone else. As it turned out I had a significant leak and the entire bathroom had to be gut and moisture remediation was necessary. One plumber was shocked that Greg had left me in that condition without shutting off the water to the bathroom or suggesting we open the wall. Five months later a woman from Greg's office calls me with attitude saying that I never paid my bill. (The bill he never gave me that I asked for twice) I told her Greg never came back and she said "Greg was waiting for you and you never called him to set up a time) Right, I have a leak in a faucet damaging my sink granite and a leak into a wall I never called him. She said that Greg said I needed work in my bathroom and did I want to set up a time. FIVE MONTHS LATER they call to set up an appointment for an active leak that he saw in January. my neighbor waited for weeks to have a gas line capped and finally hired someone else. He is a nice guy but has no professional scheduling and a lack of communication with his office staff. If he doesn't put you on his schedule and give you a date, don't believe he's coming back and if he flakes out once, move on. It's very unprofessional to keep people believing you're coming so they won't book with another plumber. read more

Had a seized up shower valve. To be honest, Greg was the second plumber we called - won't make that mistake again. He was polite, came on time, and got the valve replace quickly. He happened to have a match on his truck - lucky there. But it's clear he knows his stuff and has been doing this for a while. Cost of the job was VERY reasonable. I won't hesitate to call him again...thanks Greg! read more

Greg installed new bathroom sinks...with all new pipes underneath which was a nice surprise. He also installed a new garbage disposer in a corner sink...very tight space. He found a problem and went right out to buy the part. He is also SO neat and is a personable guy. His bid was very fair. I feel confident that he is consistent in doing good work and taking care of those little plumbing surprises. read more

Greg saved our holiday, after Christmas backup in our kitchen came into our garage, Greg responded quickly and fixed out clog, in and out without an issue. Thanks Greg we will keep you on speed dial! read more

He has the years of experience behind him. Very patient. No over charging. Did a fantastic job changing garbage disposal etc. under my sink. Very Happy with his services. read more

I just had Greg come and install a clean-out under our kitchen sink. I found him to be a professional, careful plumber. The area he worked in was kept very clean, and the completed job was well done. He fully explained the structure of our whole piping system under our house; information that may come in handy in the future. The price I paid for the work was quite reasonable and fair. I will surely think of him first when I require plumbing work in the future. read more