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ProSource of Houston-The Woodlands

2.4 (5 reviews)
Open • 8:00 am - 5:00 pm
Updated 1 week ago

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2 months ago

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Modern Design and Remodeling

Modern Design and Remodeling

4.8
(37 reviews)

Our experience with Modern Design and Remodeling was absolutely AMAZING!! From the moment we walked…read moreinto their lovely showroom until the completion of the project we knew that we had found the BEST company to handle our project. Leslie is a dream to work with; her and the entire staff were always so lovely, kind and professional. Leslie and Pablo the project manager stayed in constant contact with me regarding the project and any and every issue was immediately addressed or resolved. Each individual sub contractor that was sent out to the house were absolutely the most friendly, respectful, punctual and skilled artisans in their craft. The electricians were super sweet and always punctual and efficient with their time. The painters were so nice and friendly and incredibly hard workers. They showed up early and literally worked non stop all day each day that they came. Pablo, the head carpenter and all of his guys were so talented and really worked hard to produce their best work! I'll admit I'm a very detailed oriented person to a fault and they really managed to exceed our expectations!! Overall I'd have to say for someone who is a bit picky and expects the best quality of product and craftsmanship and yet appreciates a great value, I'd 100% give Modern Design and Remodeling a full recommendation and stamp of approval! They were such a blessing and I'll be using them for any future projects.

I had an excellent experience with Modern Design and Remodeling from start to finish. They were…read moreextremely prompt and professional, and no project felt too small or too large. Leslie came to my home for a consultation and truly helped bring my vision to life. Their modern showroom is beautiful and inspiring. The project manager was very responsive and always quick to communicate. The workers were clean, respectful, and took great care to protect all surrounding areas of my home during the work. I felt their pricing was very fair, and the quality of the work exceeded my expectations--beautiful, precise, and completed efficiently. I truly felt like I was their only customer throughout the entire process. I will absolutely be using Modern Design and Remodeling for future projects in my home. If you're on the fence about starting a project, you can't go wrong contacting Leslie to help turn your vision into a reality. Thank you for my beautiful new fireplace!

Tri-Supply - Conroe

Tri-Supply - Conroe

4.1
(18 reviews)
•$$

Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

At the start of a major master bath remodeling, we were sent to Tri Supply in Conroe to pick out…read morebathroom fixtures by our contractor. While the showroom was fantastic and they had lots of choices, the problems we had that our sales rep caused were not handled well. We picked out everything with the Tri Supply sales rep and left. The sales rep emailed us and our contractor the pricing and we had her go ahead and order the majority of the plumbing items, over $3,000 worth. The project progressed and after most of the plumbing and all of the tile work had been finished, the plumber noticed that the parts that we had asked the sales rep to order were not the correct ones and would not work. When we questioned the rep, she said that she remembered what we told her we wanted and she did not know why she had ordered something different! After lots of discussion with the rep, she ordered a new part that would resolve the problem (not what we had originally wanted because that would have required tearing the whole shower out instead of a 4x4 section). She never offered to expedite that part and finally after waiting a week the part came in. In the meantime, the tile installer had to come and tear out the tile that had just been installed. The new part was installed and now the plumber and tile installer are redoing it. The cost for the plumber and tile installer to come back and redo the problem caused by the sales rep should have been covered by Tri Supply, not divided between the homeowner and the contractor. I would never recommend Tri Supply, they obviously don't stand behind their purchases.

Kitchen and Bath Remodeling and Accessories

Kitchen and Bath Remodeling and Accessories

4.4
(8 reviews)

While we are very happy with the final results, getting to the so-called "finish line" proved to be…read morea bit of a challenge. That is the reason for this update. This remodeling project was begun around July 21, 2022. About three and one-half weeks later, the job was listed as complete and we were once again able to use this bathroom. However, during the following week, we had to have someone come out again to make repairs: hot/cold water in the shower was flipped; hole along the tile and baseboard discovered; silicone was coming off the niche area in the shower; caulking was incomplete around the perimeter of the shower floor. Once those repairs were made, we thought that finally we were done. Nope. The paint on the ceiling started to peel above the shower. A lot. Finally had the painter return to repair that and we thought, once again, we were done. Apparently not, since we were told the ceiling was "fixed," but something different was evidently told to Roberto. After another week, the entire ceiling showed pieces of paint peeling off. Called for another repair. This time, Roberto came out and told us that the ceiling hadn't been done right in the first place and our only option was to tear out the entire ceiling and start over at an additional cost of $450. That did not sound like a reasonable idea, so it was then suggested that the ceiling texture be redone instead and painting would be done with eggshell (semi-gloss) paint rather than latex paint. We accepted that solution and waited for it to be fixed, finally. Painter came out and did the work at the end of September, but in total we were once again out of that bathroom for 5 days waiting for texture, primer and paint to dry. However, this seems to have truly repaired the problem - thank goodness. Then I get emailed an invoice for $350 for the ceiling repair. Wow. Paid that invoice on September 27, 2022: almost 10 weeks after the job was begun. Unfortunately for Roberto and his crews, though, he was what you can call "penny wise and pound foolish." We had informed every contractor that gave us a bid for this bathroom that based on our experience, we would then move forward for the really big job -- a complete remodel of the master bathroom -- a much larger and more expensive project. Because of the 6-week drag after "completion" and delay due to the ceiling repairs (along with other fixes) and the $350 invoice we received, we did not even consider a bid from Kitchen & Bath Remodeling for our master bathroom. Chose another contractor instead.

We recently (May/June 2022) had our 2nd bathroom remodeled by Kitchen and Bath team. As always they…read moredo great work and are very dependable. My wife and I are very pleased with Roberto's technical team. We had a bath tub removed and replaced with a walk-in shower. We picked out the new material with the help of Doris (Robert s wife and store manager). All new materials were selected from their showroom. They replaced the countertop with great stone top and all plumbing faucets were replaced. Two years ago, we remodeled our master bathroom and we loved the job these guys did. If you have a remodel job, you should give Robert and Doris a call before hiring anyone else. Reasonable price and first class personal service from job requirements quote to final job completion.

Floors For Living

Floors For Living

2.3
(3 reviews)

Hire somewhere else... Replaced my entire upstairs carpet with vinyl. Very expensive job…read more Installers do not speak English. No communication as to what the install steps are. Floating was not what Jason told us it would be or the proper way that Coretec requires. One of my floors is very unleveled when it wasn't before. My furniture now sits at a tilted angle. The installers left all the floors with a layer of dirt that leaves your feet very dirty. They left dust and float mud everywhere and they could not understand me when I tried to tell them that the floor is still dirty after they used their broom. ..and at 7 pm at night; my kids need their house back. No one showed up the next day to clean. Jason is giving me the run around about it and repeatedly tells me they are professionals. No, they are not! It also appears that an almost $14,000 job does not give you floors that look new or are clean...it appears that the customer is supposed to clean them, the walls, and the furniture That they failed to cover. The floors look old and dirty. Jason should tell his customers that they will have a big mess to clean up and that the install does not come with clean floors. I had FFL install wood like tile before and did not have this problem. Is this normal protocol for vinyl?????

Our sales rep Steven was excellent and he has been a pleasure to work with. We like the way our new…read morecarpets look and we will come back to this company if we need additional flooring or carpets. My only critique is regarding the scheduling and installers. There was a mix up with the time when our appointed was scheduled. Also, the installers need to work on their professionalism. They had a tendency to only acknowledge and thank only my husband; however, I was there, too. Making the decision to buy (and pay for) this carpet installation was a joint decision.

ProSource of Houston-The Woodlands - carpeting - Updated July 2026

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