Had a washing machine that sometimes ended its washing cycle with clothes dripping wet. Although…read morereplacing the 1st defective part failed to fix the problem and we had a miscommunication issue, they immediately came back free-of-charge and fixed it by replacing a 2nd worn out part. The way they handled the follow-up showed me that they care for their customers and are professional. Would recommend.

Our fridge had these intermittent rattling sounds that appeared to be more frequent as the week…read morewent on. I used the Yelp app to request a quote from the company since there were a lot of positive reviews. The company responded super quickly, despite it being on a Saturday morning and even offered to take a look at the fridge that day. We weren't able to have them come on that day and they offered to come on Sunday. Amazing. Sergey called before coming and came super promptly to our house. (At 8:10 a.m - was given the window between 8-11 am). He first diagnosed our random rattling sound as our ice maker (which has been frozen over for years). He proceeded to chip away at our ice and turned it off since we weren't using it anyway. I thought that was it and felt a little worried since I had doubts the cause of the rattling was solely due to the ice maker, but he then asked how long the rattling was happening (about a week) and then pulled the fridge out to check the back. He said it was our compressor and although the fridge would rattle, he said it would be about $1500 to change the part. Said it wouldn't affect the efficacy of the fridge so we opted to just live with the rattle. Charged only the $89 diagnostic price. I expected more since he had cleared away our frozen ice, but he didn't charge us for that. The entire visit took about 30 minutes and while he wasn't the warmest or friendliest person, he was professional and thorough. Would call this business again if we had problems with any of our appliances.

I understand why Apex has such great reviews! Awesome service, terrific pricing, and cleans up…read morenicely after servicing. Something to note--hard to find someone who will service non-American washer/dryer! Thank goodness for Lance!

Lance and Lorene were very responsive and wonderful people to work with…read more After calling two other appliance repair companies closer to home and receiving disappointing replies (couldn't work on electric cooktop, no answer to message left), I contacted Apex Appliance Service. Communication was fast and they kept in touch via text and calls to keep me updated on arrival times, costs and even reminders the night before the repairs were being done. Lance initially came out and diagnosed the issues and provided a very reasonable quote for repairs. It took about a week for the parts to come in and he repaired the broken electric burner and the dryer within an hour. Highly recommend this friendly efficient company, thank you Lance and Lorene for the great service!

Edgar is absolutely amazing... I was sitting in the Starbucks down near Lowe's getting ready to go…read morein and order a new dishwasher because I had called five or six other Appliance Repair shops and I got these AI people asking me questions and the AI was so good that I couldn't didn't realize it was AI till afterwards and I was very frustrated cause I just wanted to talk to a human being to figure out if the leak from my dishwasher was repairable or not or whether I needed to buy a new one and finally I just called I called Waipahu appliance expecting another AI woman with a very seductive voice to ask me dumb questions and Edgar picked up and we spoke and he said he could come by in 30 minutes, and he did. And in 10 minutes or five minutes he diagnosed the problem he gave me a price he checked the availability of the part that was needed from the best parts supplier on the island and I had an expert opinion about whether to repair my dishwasher or buy a new one. And then Beyond that he stayed and helped me do some other things with the dishwasher I can't recommend this man enough he is really great call him first.

Waipahu Appliance repair is everything a homeowner would want. They are reliable, fast,…read moreprofessional, courteous, and reasonably priced. We came home from a three week vacation and had a pile of laundry to do only to find out that our washer was broken. I called in the morning and Waipahu Appliance Repair was there by 1 o'clock that same day. They did not ask for a diagnosis deposit and quoted me for parts and labor. when the technician came by. He mentioned that he thinks further repairs were needed or else I would be running into trouble. sure enough we had that done too, and I only paid for the extra part not the extra labor I highly recommend Waipahu Appliance Repair and will be using them for all of our household needs in the future.

Timely, professional, knowledgeable, pleasant a pleasure to work with…read more Andy is a gem! Good quality, good value. You won't be disappointed!

A/C appliance addressed the issue with my parent's washer and explained the problem to them. They…read moreresponded with a quote in a timely manner and showed up within the time frame they gave. They quoted a price less than other companies and did not take advantage of my elderly parents. I definitely will call them again when needed! Thank you A/C Appliance.

I cannot recommend this company enough! My dryer completely stopped heating and a technician was at…read moremy house the next day. Sid was incredibly professional, courteous, and explained exactly what the problem was before making the repair. He diagnosed the issue and fixed it in under an hour for a very reasonable price.

Sid is very knowledgeable and professional. Showed up promptly and assessed my appliance although I…read moreneeded to replace it unfortunately. I was bummed he still charged me $130 assessment fee.

Jen had diligently and efficiently worked on our Dacor freezer until issues were addressed…read more Took a couple of months due to delivery of parts and bad weather BUT the job got done!

Amazing woman!! She is incredibly knowledgeable I use her regularly now as she gives great advice…read moreon whether to repair and how to maintain appliance or when not to bother. She also knows brands and appliances well.

First time customer had a great experience in having my LG washer fixed and repaired. Called late…read moreFriday to make a service appointment friendly lady Jessica scheduled right away next day Saturday. Dustin was very knowledgeable after told him water was not draining after wash so washer needed a new drainage pump. Replacement part came in on Monday and Dustin fixed my washer so quickly and repair cost was affordable. Will be using Ohana Appliance for future repairs if needed. Big Mahalo, Dustin and Jessica!

What went well? Everything. Quick, efficient, kind and…read moreprofessional. I felt price was reasonable especially for a Sunday afternoon. We won't call anyone else for appliance repair. They called the next morning to insure our problem had been resolved. Who does that anymore? 5 star customer service.

Excellent, Fast, and Professional Service!…read more I highly recommend this technician for any appliance repair needs. His response time was incredibly fast, and he quickly diagnosed the issue with my ice maker. He was able to source the necessary parts right away and had everything completely fixed and working perfectly in just two visits.Throughout the process, he was extremely informative and knowledgeable, taking the time to explain what went wrong and how he was fixing it. It is rare to find service this efficient and professional. I will definitely use his services again in the future! The repair fee was reasonable as well.

Friendly and knowledgeable about Bosch products. Was able to quickly acquire part and repair the…read morefridge.

SIFU systems provided excellent service as usual. David is responsive, efficient, and takes time to…read moreexplain the repair and our appliance. SIFU is our go-to appliance repair company. We appreciate that David communicates well, gives you updates about when he will arrive, completes the repair well, and is honest. Would give him 10 stars if we could!

Dave seemed to be very knowledgeable and provided appropriate recommendations to fix our washer…read moreproblem

Russell is the best! Found some discontinued parts for my old Wolf range and meticulously fixed and…read moreadjusted flames. Very reliable and trustworthy! I highly recommend him.

Russell attended my condo unit to fix a broken ice maker in my Sub Zero freezer. He was one of 2…read morerecommended technicians for our building. He came on time and communicated the appointment time well. Very professional. I recommend Appliance Service Center for their work. We had to wait one week for the new ice marker part to arrive.