Hard to know wheee to start. First of all Manny is professional, his work is exemplary in every possible way. Second, Sorry Manny got the late review! Forgive me. Manny goes way above the call of duty in every task he approaches and takes the time to explain what he's doing. He even came to our house the day he was leaving for vacation. Manny's extensive technical knowledge provided us with a great audio visual system and even fixed our network. Hire this man quick! Is all I can say. You'll be very grateful. David Crawford read more

The system that was installed in my home has been a hot mess since day one. I have navigated using certain functions but the system has never been operable as sold since it was installed. Recently I had issues resulting in no functions working & I reached out to the company only to be extremely disappointed in the unbelievably rude customer service. I reached out to another company who was more than happy to talk me through troubleshooting and then they saw the hot mess below (photos attached). This is how the system was set up & left by PSS, a hot tangled mess of cables that it is impossible to follow from end to end. read more

PSS Electronics - This is the crazy tangled mess of cables I am trying to separate to troubleshoot. This is how the company set up & left my system. - Electronics Near Me - Hayward, California

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Can't even comment on their service...because they won't return my calls. Called twice in a week's time..spoke to "Dispatcher 230" (called the 510 # on here), who said she'd transfer me over so I could schedule an appointment for an estimate. My house is literally 1000 feet from their office. Both times I was transferred to voicemail, left a message, never received a call back. Called at ~10-11AM one day, and 2pm the other, well within their operating hours. Not very professional. Update. I've raised this to 3 stars for now, since within 30 minutes of leaving this I finally got a call. Once I can coordinate with the company to get an estimate, I'll edit this review again. Thanks PSS. Update 2 (5/18): It's now been about a week and a half since they said they'd give me a call, and no response. I was told I'd be contacted the following Monday, never heard back. Lowering this back down to 1 star. I've since reached out to a few other installers that are more responsive, I would suggest you not waste your time with PSS. read more

Manuel and the team at PSS did a fabulous job with our business, the phone system that was installed along with the alarm system they set up. They installed a video monitoring System which they set up to access on my phone and mobile devices to provide 24 seven coverage and documentation. The team at PSS is great they're always there and ready to help even with my silliest questions. read more

Hard to know wheee to start. First of all Manny is professional, his work is exemplary in every possible way. Second, Sorry Manny got the late review! Forgive me. Manny goes way above the call of duty in every task he approaches and takes the time to explain what he's doing. He even came to our house the day he was leaving for vacation. Manny's extensive technical knowledge provided us with a great audio visual system and even fixed our network. Hire this man quick! Is all I can say. You'll be very happy. read more

Manuel and team installed my alarm and camera in my business. We also installed a panic alarm for all the desks. They showed up on time and the workers were very neat and clean with the install. The system is super easy to use an love the features with the system. I'm able to see when the alarm is disarmed and armed. My husband is currently using him to do his business. Very pleased with the service and product! read more

We had PSS Electronics do a lot of work (alarm, security cameras, sound systems, mounting TV's). It was a pleasure to deal with Jay and Manuel, their service was prompt, the quality of the workmanship was outstanding and very professional. I would highly recommend this company for anyone looking for this type of work. PSS Electronics is the place to go. Thanks again, Jay and Manuel. read more

PSS installed a custom home theatre and whole house sound system in our older home. They were very professional from design to install to training. I shopped around. They were the only ones that came out and explained all the work that needed to be done with each option. They ran cabling thoughout the entire home. The project took several days as it involved most rooms in the home. They cleaned up every time. All 6 employees I dealt with were very courteuos and knowledgable. I never felt pressured into any one brand since they are distributors for numerous manufacturers. I was so impressed, I had them install an alarm system as well. I am writing this review now even though the work was done over a year ago because I had a mini project that I thought would be to small for them. They scheduled someone to come out this past Saturday and took care of it. You can find no one better for home theatres and alarm systems in the Bay Area. read more

The team at PSS is professional, friendly, trustworthy and efficient! They installed a new state of the art home entertainment and audio system that is top of the line and has worked perfectly for more than one year. The quoted price was competitive. The equipment was the best available and the service was done and delivered on time and done right. Since they did such a great job on that they recently came out to perform some cabling and networking work. Again they exceeded my expectations. Good service and done right. My family is happy that our wireless and printing is fast and reliable. They are the best! I would recommend them time and time again to friends and family. read more

This company is an absolute mess and at this point, I can call them thieves as well. We purchased a 17 unit apartment building where PSS Electronics was handling the fire monitoring for the property. We called them promptly at close of escrow to transfer the billing information over. Within a week or two, we received our first invoice from them, which we paid. A week or two later, our fire alarm went off and low and behold, no call from PSS. When I called them to inquire, their answering service reported to me that didn't even have an active account with them. Despite making every effort to transfer it over and paying them in a timely manner, they simply stopped monitoring our building and cashed our check anyhow. Not only is this dangerous considering the gravity of not having monitoring on a fire system, but it's also just terrible business. I have called at least 20 times over the course of 3 months. Very rarely do I get somebody who is in their actual office. They have an answering service which takes the majority of their calls, even during business hours. When I get a real person in their office (by fluke when they actually pick up, as they never return calls), they assure me that a refund for our payment is on its way (since they never did monitoring for us). I had a different company take over the monitoring as soon as I found out PSS was not handling it despite taking $ for it and that company has been excellent. We are still waiting for our refund, 3 months later. We deal with about 100 vendors on a regular basis (monthly) and this is the worst vendor in any trade I have ever had the displeasure of doing business with. I would highly recommend avoiding them at any cost. read more