Terry and his team do great work. Timely and professional, and honest! I needed my bathroom…read moreremodeled after a mold problem and the team did a great job for a fair price.

There was no follow up after his initial visit. No response to voicemails or texts. Really…read morefrustrating.

I call them a few days ago Omar show up to clean up and…read more dry the mess from the waterline that burst in the attic. He came that same night i call

I rarely leave reviews, but I had to share my incredible experience with Endeavor Restoration and…read moretheir whole team. Last month, my sink supply line burst, flooding my kitchen and sending me into a panic. Thankfully, a friend recommended Endeavor, and they took care of everything from drying to pack-out. Their team, led by Alex, held my hand through the entire process, which was completed last week. The result is amazing! I highly recommend Endeavor, especially in chaotic situations like mine. The whole process was so smooth and easy!

My whole hallway flooded from a backup in the laundry room drain and David and Jesus were out…read morewithin hours. They ripped up the carpet and were able to dry everything out without having to remove any drywall or sub flooring. What I thought was going to be a $20k insurance claim ended up being a $3k out of pocket miracle. Huge thank you for not trying to set up 1,000 fans and rip my whole house apart like the last restoration company I had to call!

I had a water damage and had to deal with insurance and it was overwhelming. Aqua Concierge…read moreRestoration made it so much easier for me. Im so glad I found them. They understood exactly what my insurer needed and took care of all the approvals swiftly, which really eased my stress. Thank you very much and you deserve this 5-star review from me :)

This review has been a long time coming. In my opinion, Mold Masters is one of the most unethical…read morecompanies I've ever dealt with. From the top down, I believe the business reflects a disturbing lack of integrity and moral compass. I echo the concerns shared by other reviewers about their employee Oscar. In my personal experience, he behaved in an extremely sleazy and inappropriate manner inside my home and as an elderly woman, I found his presence disturbing and entirely unprofessional. In my opinion, no household with vulnerable individuals--especially children, women, or the elderly--should ever consider hiring Mold Masters. I was not at all surprised to read other allegations about theft and misconduct. What I personally witnessed and experienced by Oscar made me deeply uncomfortable and fearful for my safety and those in my home. The business owner, Austin, is another reason I would never recommend this company. In my opinion, he has a frightening temper and is incredibly difficult to communicate with. Each time I had to speak with him, I felt a genuine sense of anxiety due to his explosive attitude. That's no way to run a service-oriented business. And if you needed further evidence of this company's lack of transparency--take a look at the photo "Austin" uses to represent himself on yelp's webpage. In my opinion, it's shockingly deceptive. The man in that photo looks nothing like him--completely different race, hair color, and overall appearance. If you're hiding behind someone else's image, what else are you willing to lie about? In my experience, Mold Masters dramatically overcharged for work that was questionable at best. I believe they take advantage of consumers like myself in stressful situations and exploit their vulnerability. California law (B&P Code §7159) limits contractor deposits to no more than $1,000 or 10% of the contract price, whichever is less. If a contractor ever demands more than $1000 upfront deposit -- that's a red flag. If you value honesty, professionalism, and basic decency--in my personal opinion--AVOID Mold Masters at all costs. I truly regret ever letting them through my door. Response to Owner comments: Even your response here, unfortunately, reflects the same disingenuous behavior I experienced while dealing with your company. You write that the court "found this person liable for damages," which is misleading and deceptive. Many people may choose to settle an unpleasant situation--not because the claims were legitimate or the conduct acceptable. As far as I'm concerned, I refuse to and have not voluntarily given an additional dime to a business that tried to take advantage of an elderly person. Also, your use of the word "found" falsely implies that there was a trial where the court acted as a fact finder--evaluating evidence, hearing testimony, and reaching conclusions about the quality of your work. That never happened. What you should be addressing in your response "Austin" or whoever you are in that photo- are the real consumer concerns raised in this review: * Are you demanding more than $1,000 in deposits in violation of California law (B&P Code §7159)? * Is Oscar, your employee, engaging in inappropriate behavior with vulnerable consumers in their homes? * And most bizarre of all--why are you using a photo on Yelp that is clearly not you? Consumers deserve transparency, especially from someone entering their home. This review is not "revenge" or "retribution." It took time to write precisely because I was navigating legal threats during the dispute. Once the dust settled, I felt it was my responsibility to warn others. Like I said: this review was a long time coming. Be warned and steer clear--but if you do proceed with Mold Masters, make sure they aren't violating deposit laws, and do not leave your valuables or vulnerable loved ones alone in the presence of Oscar.

These guys did a phenomenal job. Our shower ceiling was moldy and needed removal and remediation…read more Austin came over. Got back quickly with a bid. Work started 2 days later. The first crew zipped up the bathroom area and laid paper to protect the floor. The removal took a day. Then, Manny came over, installed a new drywall ceiling. They painted it the next day. Then, they went to work on the tiles. That process took another day or so to clean and properly seal them. The shower stall looks brand new. I'm not kidding. I'm kind of amazed. These guys were really nice, and they were very clean. They put paper down from the bathroom all the way to the front door.

After the fire at our house, we thought our belongings were beyond saving due to heavy smoke and…read moresoot. Nolan and his team at Full Restoration Service did an amazing job. They used professional equipment to remove the smoke odor and bacteria, and carefully restored our furniture and personal items. Everything looks and smells like new. We are especially grateful because we have small children, and their work made our home safe again. Highly professional, friendly team truly outstanding service. Highly recommended!

Excellent job by Nolan and his crew. They were professional, courteous, competent, and went above…read moreand beyond to remove the mold in our house, as well as handling the required plumbing, tiling, and wall repairs. Really an exceptional service, highly recommended.

Tommy, Susan, and their crew took over a hillside ADU that was partway through construction; it had…read morefoundation and framing when the previous GC left the job and Pure restoration saved the day. They adjusted and finished a hundred small details from the prior builders, and got us through roofing, plumbing, electrical, finish... all the way to occupancy. We absolutely could not have done it without their help. Small or large, they are up for the task.

I recently took over the household responsibilities for my grandmother and discovered that one of…read morethe bathrooms had been completely neglected for years and accumulated an alarming buildup of mold in the master bathroom, with some mold present in our other two bathrooms as well. Tommy was quick to show up after I reached out and produced an estimate for mold remediation the same day. It was also discovered that our home (built in the early '70s) had lead and asbestos present as well. Tommy and his team did an excellent job with the lead and asbestos abatement and mold remediation. I was concerned about the potential spreading of lead dust during the deconstruction, as well as mold contamination spreading. However, Tommy and his crew were very professional and sealed off the bathrooms top to bottom with plastic, to ensure that no hazardous material got spread. Their work was quick and thorough. After all the contaminated drywall was removed, they left the bathrooms sealed off and left a fan running to ensure that the mold was completely removed. After the work was finished, the rooms were tested for airborne mold microbes, which passed on the first test. Pure Restoration has been highly communicative, and answered all my questions. They are very professional and skilled in their work. I would highly recommend them for mold remediation, and lead and asbestos abatement.

Demil was always fully present and communicative with everything that we ask of him. He provides…read moretop service with a smile and an eagerness to please. I highly recommend him!

SERVPRO came recommended by Mercury Insurance and after a week of texting with them, I was still…read moreunable to secure an appointment so I switched companies. The scheduling process was arduous and dispiriting. After signing the work authorization form and calling the office I was told that the confirmation of appointment only occurs at the end of the day over text. I didn't get a text til the next day, and then a tenuous promise of being scheduled for Friday morning only to be informed the night before that it wasn't happening. And then no guarantee of work happening on Monday. This entire process made me feel small. I'm trying to them you a job worth thousands of dollars and they couldn't even schedule an appointment over the phone. This whole process made me feel unvalued and like my water damage didn't matter. I would not recommend this business to anyone.

I couldn't recommend Pete and his team enough. We've worked with other remediation companies in…read morethe past, and Onsite is easily miles and miles ahead of the others in service, communication, and pricing. Pete responded quickly to my initial request for a quote, but he continued to be responsive throughout the entire process. His team was extremely detail oriented (which is exactly what you want for mold removal) but beyond that they were professional, respectful of our requests (like knocking instead of ringing a doorbell for our napping baby), clean and organized, and honest. It really felt like Pete was on our side at all times, advising on how to handle situations and damage prevention, communicating about findings and options, and generally looking out for our best interest. Dealing with damage in any home is never fun, but Onsite really made it a positive experience. If you're debating between companies, go with them - you won't regret it.

I highly recommend Pete and his company! Great communication, on time service, and kind. He and his…read moreteam were gentle with our 100 yr old house in carefully removing original trim during the mold remediation, so it could be put back during remodel. They even helped recognize leaks that were previously unseen. I would hire them again if we needed their services!