Skip it. Bait and switch. Reserved a unit with specific dimensions. First couldn't find my…read morereservation. Had to show him the email. Couldn't find my info because supposedly my name was reversed. Pretty sure I know how to type in the order of my damn name. Then the guy (Don't know his name. Has a mohawk and tat on the right arm) proceeded to show me a more expensive unit and not the units matching what I reserved. How do I know? He asked me the upselling questions and never showed me the reserved unit and said none of them were available to show until the day of the move-in? Then why have me reserve? Do you think I'm dumb enough to rent a unit I've never seen? They have 2 dollies for the entire building btw. Then he was performing some speech, pumping up the storage building like a sales pitch he just learned in his Management 101 Class. Cut the bullshit. And show me the unit I reserved. I finally had to share with him I've rented for a decade at all different types of storage companies so I already have experience of what makes a good or bad storage company. This guy either needs more training or put in another role. He wasn't receptive to being challenged with feedback. The whole fake salesman persona was offputting. Come to find out this is new management which they should have been upfront about. They've only been here a month. You can tell if you ever have issues with this storage location that they're going to have every excuse. Bottom line is if I reserve a unit online, I expect to be shown a unit that matches that criteria. What a waste of time. And please don't tell me to email your generic customer service email regarding this situation which will most likely go nowhere. But at least, I can warn people to not rent here.

Great Staff and Service…read more I was having some issues with my reservation online and Joseph and Evelyn helped me out with the service I needed thanks to Joseph . I definitely recommend this place for storage

I came here today and the keypads didn't work without the mobile app but super employee Renee was…read morethere by herself helping everyone to understand what was going on and assisting us with how to get access to the elevators. Most places wouldn't do this so I cannot tell you how much I appreciate this type of customer service from Renee! Thank you Renee!!

Oh man! This is the best storage Extra storage place I've ever been to. Their system is good and…read morethe front help desk is super helpful! TRACY gave me a walk through and helped me so much she treated me like a friend and super polite.

The online process was good until the last 2 sections would not allow me to fill them in…read more.. therefore I could not complete. I drove to the Secure Space in Signal Hill (California St) where I have been a client renting different sized units. Jordan who helps me is excellent in every way-- professional, personable, informative great communicator and an asset to Secure Space. He was able to take care of what the online did not. I appreciate having him as a contact and liaison for the company.

My sister recommended this place. I needed a place to move to asap that gave me access until as…read morelate as possible. I had to move out of my old apt because my landlord needed his unit back and paid me for movers and storage. At first, this place seemed awesome! Great location. But as time went by... even though I paid on time (auto pay), my code kept saying "see manager." The first time, he said something about my ID. I went and gave him my ID even though I already finished the process online. THEN... as months kept going by... same issue: "see manager"... what is going on?! How am I NOT able to access my belongings in the space I've been paying for?! Then I found out they can compensate for the trouble and offer a credit or something. So I called the office. THEY said they won't do it because I should've told them each time it happened. What?! They said they gave me a new code and then the same thing kept happening! I just went with my sister whenever she went to get access to the unit! THEN... they said they had locked me in on the rate I had but I got an email saying that they were raising it and then another email saying to disregard... but SUDDENLY, I got charged for $270 for my unit almost $100 more and the place isn't even temperature controlled like advertised! It was hot inside and muggy! Don't rent on the 3rd floor! Next, I had to move my stuff out of my sister's and needed more space and since my stuff was there already, I found a deal and got a smaller unit. They were trying to charge me extra for a transfer? No! I just needed another new unit! So I got a deal for 2 months like it advertised online... except... it pro rated the first month deal and that means I don't get exactly 2 months discount deal, I get whatever is left of the current month! That's shady! But I was desperate so I took it! They charged me the extra lock for overpriced amount and I went in to let the staff know I had my own lock. She told me to come the day I'm supposed to move in and show the manager and he'll refund me the amount. So I came today, 9/11/26 (I know) & no one was in the office! I had movers charging by the hour, babysitting my stuff while waiting for someone in the office to PICK UP! The operator said the manager's lunch hour starts at 1:30. So I ran to the office and it said "Be back at 9:30" but there's another smaller sign that said "CLOSED today!" I called again and the operator said there's NO record on file that it was supposed to be closed. So another lady pulls up and she called the hotline too. We're both standing in the hot sun trying to reach someone and I got movers waiting for me to get the lock opened off my unit I PAID for! I had to move my stuff to someone else's unit temporarily (THANK GOD, they let me!) and come back the next day! I called to see if someone would be there tomorrow (Saturday) and they said they cannot guarantee! To call 9:30am before driving there! This is ridiculous! I'm looking up the owners to send them a message. I'd like some form of refund or credit or compensation for the distress and the days I haven't been able to access my unit, please! Don't come here unless it's the cheapest option you can ever find! If my back wasn't hurting & I can afford movers and a truck again... I'd move everything out and somewhere else!

I've rented here 2 years ago twice and I don't know who is in charge of this facility but something…read morehas definitely changed drastically this shit is a disaster, no body is never in the office, people are sleeping in bathrooms, it's always dirty, they have mice on the first floor its just too much customer service has been very poor.

The set up was easy and the representative Stephanie was amazing & professional. Star quality…read moreservice!

This place is clean, convenient, and the staff is helpful and always friendly…read more Incentives: - Move in special: the amazing rate got me there, - Ease of move in: complimentary access to a moving truck upon move in - Accommodating: Everything you need to move in and out with ease is readily available and well priced. The staff always went above and beyond to ensure a smooth experience. Draw backs: - Monthly price: The standard rental rate for storage is slightly above average. - Accessible hours: you can only access the unit during standard business hours M-S, which led me to feel like I was racing the clock to get in and out. But I still give 5 stars and would recommend this place to anyone in the future.

Holy cow what a first time experience. Showed up on a Saturday morning at 10:13a for my 10a…read moreappointment (which I organized via email) and no one was there. Online says they open 10, the door said they open at 8a, and the number online vs on the door were different. The neon sign said open but no one came to the door or answered the phone and there were 4 cars waiting. Further, there was glass in the parking lot and WORST OF ALL was watching one disgruntled person FORCE THE AUTO SLIDING DOORS OPEN! What?! Aren't they supposed to be locked and this place secure? How could someone slide them open with ease?! How would or could I as a prospective customer ever want to store my stuff here?! No thanks. Unreliable. Untrustworthy. Poor business practices.

We had an amazing experience with Jessica , Michelle, Tony and Varon! They answered all our…read morequestions and concerns and made us feel amazing with our decision with South Bay Storage. The facility looks really clean and very secure. They have amazing deals and very good prices! You guys all deserve a raise :)

Rental unit storage at South Bay Storage Center…read more Family owned Business Pros- rental fees DO NOT increase yearly- your initial contract terms is your rental monthly price. I moved to this storage from another company due to rental fees increasing quarterly. Southbay storage is CLEAN, has elevators, and carts to use. I used the service for a few years without any incident and would use them again. My valuables were safe and protected. If your in need of a storage with reliable pricing and a safe place to store your valuables give them a call

I have found myself in need of a storage container, I am very grateful to my broker for a referral…read moreto TMSG! They are super responsive, understanding, polite & beyond helpful! I even had the need to find insurance and again grateful to Elisa of TMSG for providing me with a referral for that service, I feel completely secure as well as relieved by conducting business with them!

I have used the mobile storage guy to move probably four times now! They are wonderful !! It's nice…read moreto not have to worry about moving all in one day but taking my time. I will never move any other way or go with anyone else!

I rented s storage unit from mp is was completely hassle free. Luckily I had a gentleman help me by…read morethe name of Tracy. He explained everything to me and made me feel comfortable about the size of unit I needed. I am glad that I chose this location.

Irma helped me get my storage setup she was amazing. Definitely recommend this location 10/10read more

Candy at the 1421 E. Del Amo Carson location is a Rock Star!!! I reserved a unit 7/7/2025 at the…read more1734 Location and was told I had to show my ID for verification and no one was there at 4:30 and I waited until 5pm and decided to go around to the Del Amo location and Candy helped me with everything she even left her location with approval and drove around to the 1734 Location and found my storage unit which was a task in itself because it was inside. I appreciated her patient and she even made sure I knew how to work the lock she went above and beyond to help a 60+ old Lady!!! If I could give more than five star review I would!! Sincerely, Cathy Wilson!!

The management really keeps the facility clean, restrooms, clean, the manager, beautiful…read morepersonality(candy) I recommend this storage A

Not only is this a great facility (clean, spacious, great prices, etc.) but the people here are…read moreincredible! The woman working the desk was very personable. She made signing my storage contract super easy and clearly explained how to get insurance for my unit (which is optional). The manager, Eduardo, is honestly the most helpful person I've ever met. I was moving out of my apartment, dropping my things off at storage and catching a flight all in one day. So, you can imagine my anxiety when I packed everything into my unit except my couch which wouldn't fit. Eduardo graciously stored my couch (for free) in an empty unit and said it was OK to stay there until a bigger unit became available at which point he offered to help switch all my stuff over. I ended up moving out of the unit and having my items shipped to me less than a month later for reasons unrelated to my storage. Yet, Eduardo still didn't even charge me for storing my couch. I'm not saying you'll get over on the people that are at Alamo. I'm not promising they'll give you things for free either. But, you can rest easy that they care about you and your things and you'll get really great service!Thanks so much Eduardo. You are amazing.

This is the best storage facility around! Rose is great and will always accommodate you…read more I moved in 2011 and my stuff has been there since. ONE payment that never changed through time. No bait and switch. She understood when I was unemployed or ran into being late, she was there. You can count on them 100%. I highly recommend them for long term storage needs!!! :)