I will never use these movers if I were you, they are a joke. They said they're insured but I don't…read morethink they are. My good furniture were scratched and some were broken especially our beds. They work by the hour but they're taking their grandest time. Beware of this movers. They're not really affordable and quality movers.

put in service request via thumbtack and was promptly contacted by daniel and we connected via…read morephone 2 days later on march 17. i needed his team to move me 6 miles from a storage unit to apartment and he said no problem and even quoted me a lower price of $125/hr. great. move was booked for sat, may 9. about 10 days later i contacted daniel again and asked if he can change that from may 9 to april 18. yes, done, and confirmed change on march 25. my move is now this week so i text daniel this morning, april 13, to inquire if we are still all set and my phone number is blocked. i cannot text, i cannot call...all communications incoming from my cell number are blocked. no explaination, no communications from daniel/team regarding any possible conflicts, etc. he simply blocked my number and that's it so now i'm left scrambling to find other services with a smaller timeline and most likely higher costs. shame on this compay/owner.

Extra Space Storage on 2715 Dublin Blvd is excellent! We stored our households goods twice here and…read moreboth times were a great experience. The storage unit is clean and everything is so easy with the mobile app! Jared is so helpful! He was so efficient and straightforward about our account. Thank you Jared!

It cost me nearly $6,000 in assets to do business with this company…read more Was a bit shocked to find out that my account was $70 behind and that my stuff was already auctioned all in one text message. The part I'm accountable for is that I didn't update an expired card on my account but the part I feel they're accountable for is not communicating this information to me using all available contact info in my profile. It was a cool text to get but I'm glad they at least got in contact with the one method in my account they never tried until they sold the belongings I entrusted to them for storage and the sensitive information contained within. I'm very vulnerable to identity theft now because of this. I understand as a business this is the best case scenario for them but it sucks because this was easily preventable if they'd successfully contacted me. It was only $70 and they sold things that were very important to me and my family to the lowest bidder. Just be sure that you're pro-active in your communication because they will do the bare minimum legally required of them to contact you as they are heavily incentivized to sell your valuables and family heirlooms for even a minor delinquency.

John and Sebastian were so helpful. They were very pleasant and had the pickup truck ready earlier…read morethan scheduled. The truck was full of gas, very clean, and they allowed me to leave my car parked in the lot. They also have funny signs in the bathroom for guests and it made me laugh! My issue is, which I did not knock the rating down for because this is not John and Sebastian but really a U-Haul rule, is that you cannot tow with the pickup truck. There is a tow hitch, but a lock on it. I did not notice the lock until I got back to the house with the pickup truck. I called John and he was super nice explaining that you cannot tow with the Uhaul pickup unless it is a uhaul trailer. I do feel this is misleading on the website when you rent the pickup because it states that there are tow hitches on all pickup trucks...so one would assume you could tow with it- responsibly of course! I understand there are weight limits with towing and I would be responsible. This was just super frustrating because when all was said and done it was 130.00 for a rental that I could not use. Again- not upset with John and Sebastian but the Uhaul policy.

I gave notice to this place back in February that I was moving, and would be moving my things out…read moreof storage. I gave plenty of notice of my intention to vacate, and moved out prior to the end of the month. I was charged for the storage unit back in March. I addressed this issue then. Nothing has occurred with being reimbursed. Fast forward to April, I am charged for a storage fee again (Now the total is up to $123.50 owed back to me). I call, they verified that I had moved out, and received an apology and a promise that I would be contacted by the manager, and that they would return my money. Well here we are in May, and I was charged this evening for the storage unit again. That brings the total to $185.25 owed back to me. I called them again and left a heated voicemail demanding that this situation be resolved by Friday. Above is my initial post from earlier this month. I am proud to announce I have an update to my situation. My situation has been resolved, and I received full reimbursement. I would like to say thank you to Mr. Richard Graham (the owner) for personally looking into and addressing this issue. I appreciate him taking care of this matter, and recouping the fees that I was assessed. Overall, I had no issues with storing my belongings there when I was occupying storage. Dewayne

Super helpful staff made renting a unit quick and easy. The office is clean and you can tell the…read moreproprietors really care about the business and treating you right as a customer. They even offered me cold bottled water as I loaded my storage unit. And I thought prices were very reasonable. They provide keys and locks for the units and the units are new inside and very clean. Overall, they've exceeded my expectations and I'm happy to give them my business.

WARNING!!! DO NOT RENT A UNIT FROM THESE SCAM ARTISTS!!!!…read more I have rented from various storage facilities over the years during many moves and this is by far the WORST experience I have ever had. I rented a 5x5 unit from them but upon even moving in, even stepping foot in this facility, I realized I needed a larger unit. I called to see if I could be changed to a larger unit and was told that I'd have to just pay for BOTH units for the following month and then "move out" of a unit I have NEVER EVEN MOVED IN TO. I decided that I'd go with a different facility completely at this point and asked for my account to be closed to which I was again told I'd have to "move out" in person... MOVE OUT OF A FACILITY IVE NEVER BEEN TO?! About two weeks ago someone reached out to me about my unit saying it was red tagged or something to that nature. I said once again, I've never been to this facility, I've never been in the unit and I asked to stop being contacted and billed for this weeks ago. The man I spoke with asked if they had my "permission" to access to the unit to confirm it's empty. I told him that I don't even know how to access the unit so sure! have at! 3 days later I'm charged for the unit. The first person I spoke to said that they could see id never been there and could see that it was confirmed empty. They disconnected and when I called back I got "Darian"... she said that I won't be charged after this month but they have to "confirm" I've "moved out" so that's why I was charged again. You're joking. Everything is electronic... you know that I've NEVER been there and it doesn't take a week to determine whether I've moved out or not when I have quite literally NEVER moved in. I have disputed this with my bank and the bank is getting kickback. The charge is minimal but it's the principal of this. I'm going to pursue legal action if the charge is not reversed and I've already reported them to the BBB. Charging people for services you aren't providing them is illegal and trying to convince them that you need all this time to confirm x, y & z may work on someone who doesn't understand that all of this is electronic but it doesn't work on me. It's not bad enough y'all have had INSIDE JOB theft? You want to continue the bad reputation by charging people for things they aren't even receiving? I went with another facility and have had nothing but the BEST customer service and EASY payments, move ins, access, etc. save yourself the stress and do not even risk working with a facility that's this scummy.

Very helpful, friendly staff honestly for the price this is definitely a good value the only…read moreproblem I see is not having 24 hour access as a regular consumer

Terrible. Rude, no help. Will never give them my business. The lady was very unfriendly.read more

My husband lost his keys two young ladies who in the front office are the best,totally helped me…read moreout they were kind and professional broke my lock gave me a new one and I went about my business if you are looking for a space for storage I recommend this place! Thank you two for your help totally appreciate it.

From the owner: CubeSmart Self Storage of Colorado Springs, CO offers affordable self storage with premium…read moreamenities. Our 2742 North Gate Blvd location has many storage units, including climate controlled storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

We have had a fantastic experience with Red Rock. Their customer service is excellent and the are…read morevery enjoyable to work with! Great clean and modern facilities and again, fantastic customer service.

The manager Suzzie showed us around. It was so clean and bright. They have lights in the unit…read more Which is a huge improvement from other places. They have great prices especially for what you get. I'm excited to move in soon!

This company had a couple of incidents where a customer took out the keypad post, and then a…read moreneighboring company had a fire. I must say they are the most customer focused company I have done business with in a long time. Their proactive steps are taken conscientiously, and communicated to all customers via email thoughtfully. Customers these days tend to only give you feedback when they are displeased, and good work is rewarded with silence. I am their customer for as long as I need storage, and I will only have one company on my lips when people ask for referrals. Good work, Bill's!

From the owner: We are a family-owned and operated business, one of the Bill's RV & Self Storage, LLC is a family…read moreowned and operated business in Colorado Springs. Our secure, open air lot is a convenient place to store an RV or other vehicle, and divided modular containers provide units of various sizes for enclosed, self storage. The lot is surrounded by heavy gauge fencing and tenants have secure access through a keypad activated gate. RV storage tenants have easy access to dump station, fresh water, air for tires, and discounted propane. Save a spot with an online reservation or start renting today!

It's a good price for the climate controlled storage, and super convenient having the app to…read moreelectronically get inside the building and dealing with making payments

It was great--until one door and one elevator went down for more than a month, and now BOTH…read moreelevators are down for at least 2 weeks. I can't move out of the unit because I need an ELEVATOR. So poorly run. Avoid.