I don't know where to start. We first used People Move Moving 4-5 years ago for a "down the street"…read moremove. Great experience. Movers were on time, professional, worked quickly but carefully. All of our belongings arrived safe and sound. Given our first experience, we didn't even bother quoting the move out to anyone else. We were in regular telephone communication with Daniel, their Sales and Operations Manager via phone. Red flag that we never received written follow up communication. We had a couple questions regarding heavy/large items which he assured us would be handled with the upmost care and professionalism. Specifically, a treadmill in the basement and a Big Green Egg. We were told the crew had "plenty of professional experience moving/disassembling both items". Upon arrival, the movers completed a once over of the house to develop a plan. Very quickly I was flat out told by one of the crew members that they were refusing to move the treadmill. We called Daniel and he assured us it would be handled appropriately and the tone/professionalism of his team would reflect that. It was not, in fact, handled appropriately. Fast forward to the end of the day, we required a small/quick second trip to and from for the last few items in the house. The movers were very reluctant to complete a second trip, even though that was communicated multiple times before and during the move. The business bills by the hour, so you would think this would be a somewhat common/reasonable request. I inquired about the treadmill once more and was told definitively and rudely "no" again. At this point, I had given up on receiving the help/assistance we were promised even though our invoice included "heavy item" charges. Those charges took approx. one week to be reimbursed. We are now in a dispute with PMM for reimbursement of the cost to hire a third party to move the treadmill (which I just received word from Daniel at 845am that "there is nothing we will do, it has been handled internally, please continue to follow up with our claims agency). Our move was completed on a Tuesday and I did not get around to checking the condition of the Big Green Egg until Thursday or Friday (my fault). Safe to say it's a loss. Photos attached. The professional movers obviously did not possess the requisite knowledge to move something this large and cumbersome. Over the last two weeks, I have tried reaching out to PMM via office phone, Daniel's cell phone, and email to resolve these issues and discuss potential partial refund for services not rendered. We were told this morning over the phone by Daniel that "we have fulfilled our part of the contract, there is nothing more we can do to help". Even after asking to speak to his superior, we were told "I am the highest person you are able to speak with regarding the matter". We are now at the mercy of PMM's claim agency, CSI. They have been fine to work with but it's unfortunate Daniel and his team are not able to provide any additional help/follow up to resolve this matter in a less contentious/way more professional manner. Would not recommend contracting PMM for your next move, and if you do, ensure all conversation with Daniel is documented via email. The lack of communication and tone over the phone (when they answer) has been unacceptable. My wife has filed a complaint with the BBB. Beware of the PMM team.

I scheduled a move with them weeks in advance, paid the deposit, and the night before the move they…read morecalled to cancel. I gave them the benefit of the doubt because they said the team broke down out of state and couldn't get to me. Still surprised there was really no plan B... not even another company they could recommend to me or schedule me with last minute. Putting aside that I had to scramble to find another moving company last minute, I've been calling them for 2 weeks trying to get a refund on my deposit and nobody ever answers. I've left multiple messages and nobody ever calls me back. Feels like a scam, I can't recommend this company at all. Avoid at all cost.

I have nothing but great things to say about this place! Easy access, the place was clean and the…read morestaff was awesome! Special thank you to Samantha for making our experience great!

Sarah was very helpful. She helped me make my reservation and modify it. She even helped me reserve…read morea space at a different PS.

Could not be more pleased with Here & There Moving! We requested help loading our furniture and…read moreboxes from our two bedroom house into our Uhaul, and they completed an expert job in an hour and a half! The two Here & There Moving employees who loaded everything were kind, courteous, and highly efficient. The total for this job was very reasonable, and less than what I was quoted by other moving companies in the area. If you live in Louisville and you're moving I highly recommend!

Here & There Moving's business plan is to look professional to get deposits and then ghost you the…read moreday of service. It is perfectly designed to take your money. We put in a service request for packing and moving with Chris. He was great at communicating until it was time to show up and complete the work after he received our $208 deposit. I must give it to them, Chris is an excellent con man and he runs a great illegitimate business.

I called A Local Moving because I had used them before and they did great. This time was no…read moreexception. It was a small move, but they did an excellent job. I will definitely use them again if I need the service. When you call, ask for Rick. He was very helpful.

Moving is the worst and paying hundreds of dollars for people to haul your belongings may sound…read morelike the cherry on top of a pie but if you're going to pay someone to do it, let it be A Local Van. I've just completed my third move (in 6.5 years, hopefully this is it for a while lol) with them and each time I have counted it 100% worth the cost. The guys arrive on time and handle your stuff with care. They moved my very heavy mirrored dresser - like backbreakingly heavy - down two flights of stairs in my old apartment and up another flight at my house without even a peep of a complaint. When I had someone coming to pickup some furniture I was donating while they were finishing up, they took a 15 minute break (which I do think they needed) and didn't charge me for that time while I was getting the other people situated. This kind of gesture is how you keep customers! A couple of doorframes were nicked in the process of moving in but all of the walls were perfectly fine and all furniture was setup in the spots I wanted it. The guys even asked before I left if I wanted them to do any rearranging and then complimented me for being nice to them. This was before I tipped them. Bravo, A Local Van P.S. Tip.Your.Movers. and provide a bottle of water for them!! They are working hard for you!!

Do not do business with them. Scheduled 3 "'moving specialists" to help load my PODS, I live on an…read moreArmy installation and confirmed with Kevin, the Bellhop rep, to ensure the sub contracted company could get on post. Morning of the move comes around, supposed to show between 8-9, I get a call at 1030 that the movers can't get access to the base. Bellhop said don't worry, we have another company lined up for the next day. Bellhop calls back at 1500 saying that the other company fell through. I am left scrambling to find movers because they couldn't do their job. If you are doing a DITY, look somewhere else, don't waste your time with Bellhop.

David and Ramsey were great! We hit a snag with the truck. The original truck was not available so…read morewe could have either rescheduled or rent a u-haul and be reimbursed. We chose to rent the u-haul and be reimbursed. David, Ramsey, and Victor who was in training were very nice and considerate while moving our belongings. Their service was outstanding and I highly recommend this team.

Great place to rent a uhaul. Don't know much about the storage units other than it was secure and…read morethe area looked clean. Staff was very professional and friendly and got me in and on the road with my uhaul. If you need to rent a uhaul truck this is the place to go!

The unit was easy to get to with a uhaul and other vehicles and clean. Staff was friendly but I am…read morenow having a hard time getting my refund that I am owed now for almost 6 weeks. I have emailed several times and talked to 3 individuals now and still have not received my refund. It was a good experience with them until now.

The area is well lit and easy to access while still providing security. Everything with check in…read morewent smoothly and I got a good online rate for what I needed.

"I've had an excellent experience with StorageMart. The staff is friendly and helpful, making the…read morerental process quick and easy.

The staff is great but the facility has been without air conditioning for weeks now. We are in the…read moremidst of a major heat wave and we pay for climate controlled storage. This is unacceptable.

Justin at Tri Village Self Storage is awesome. He actually listens, works hard, and always makes…read moresure you're taken care of. The place is super clean and feels really safe, and you can tell he puts a lot of pride into it. If you need a solid, stress-free spot to store your stuff, Tri Village is the place. Justin makes everything easy. Highly recommend.