Highly recommend. A sudden change in family plans left us scrambling to find a reputable moving…read moreservice at the last minute. Not the best situation, but Up & Up Moving was phenomenal, from first contact to the delivery finale. Many thanks to Brandon, who got us scheduled, and whose professional, and calm manner was reassuring. The moving team earned rave reviews from everyone: great communication, punctuality, and helpfulness from start to finish. All in all, the move was efficient and damage-free. Coupled with the fact that they are local and Employee-Owned, and their pricing is transparent (no hidden fees or extra charges as we saw with other companies we considered), choosing Up & Up Moving was the best decision we made.

We've used Up & Up three times over the past couple of years and they've earned our loyalty every…read moretime. The movers are consistently punctual, hardworking, and strategic, not to mention they are experts at Tetris. Our most recent move got complicated fast, with multiple pickup locations, last-minute changes, custom logistics, and Brandon was extremely helpful. He met every curveball with a genuine can-do attitude. He was honest about what was and wasn't possible while still making a lot of good things happen, and worked with us to land a fair, affordable price. He made a stressful move feel totally manageable. Even though our most recent move took us out of the area, but we will recommend Up and Up at all our Bay Area friends!

Nice staff and good units at a fair price. Had a very good experience using as temporary storage…read morefor a few months.

Haven't even been there for half a year, yet the rent is already being increased by more than 20%…read more Apparently a type of rate scam. You move your stuff in at a somewhat affordable rate, breathe a sigh of relief at finding somewhere reasonably nice, then get hit with massive rent increases after just a few months. SO DISAPPOINTING and SO DISHONEST. Am now looking to downsize - or will be moving elsewhere. Then City Storage can find their next unsuspecting victim and begin the cycle all over again...

Nea is the best ever! So kind and helpful. She took her time to show me everything. How it works,…read morethe best way to load, unload, how to use the equipment, elevators, and everything. Nea walked me through the process and afterwards she gave me a tour and showed me the proper way to lock and unlock the right way with the special lock. If I could give Nea 10 stars I would. She was so wonderful. I will tell all my friends and family about A-1 Storage. Best price. Best security. Best people!!!

They threw away my stuff by "accident." AVOID…read more I rented a unit this past Monday, because I needed to start moving my stuff out of a very bad living situation. I brought all my most precious and important items there, first. It's now Saturday, and apparently, they accidentally had my unit still marked as vacant, and assumed the four boxes, five bins, and giant bag I just put in over the last few days, was all abandoned by a previous tenant, and they "discarded" it, to rent the unit to someone else. The only employee on site called the one who actually rented me the unit, who screwed up, named Nae. Nae said she was going to call the area manager, and call right back. We stood there for an hour. No callback - which is a huge middle finger to that employee who was onsite, too, leaving her in the crossfire with no answers. The area manager, Anjuli, finally emailed me after the facility was closed and I had already gone home, to tell me that my stuff was all gone, refusing to elaborate on how it was "discarded," and basically dismissing the issue to be dealt with on Monday. Avoid this place like the plague. And Anjuli - you need to make this right and give me every single detail of where my stuff went, NOW.

I am writing to acknowledge the outstanding professionalism demonstrated by Tavio and Jared…read more Both were knowledgeable, attentive, and courteous throughout the process. They clearly explained all available options and ensured I had the information needed to make an informed decision, without any pressure. Communication was timely and transparent, making the experience smooth and efficient. I will also be sharing similar feedback on Google, as this level of service deserves recognition. Thank you both for your professionalism and support.

I dropped by today and Jared was able to help me go over everything I needed for my storage unit,…read moreand took me up to see it. He was very courteous and explained everything neatly with precision. Thank you Jared!

Adriene is fantastic. Helpful, friendly, knowledgeable and efficient! Thank you!! If I ever need…read morestorage again I shall return.

Received amazing customer service from Adriene! She was super friendly and very helpful with our…read morequestions. We initially reserved a smaller unit online, but upon noticing the indecisiveness between my partner and I when checking it out in person, Adriene offered to show us a unit the next size up, which ended up being perfect! The units are clean and customers who were tending to their belongings were also very friendly.

This place is very professional and well-maintained. The staff are courteous and respond quickly to…read morequestions. The locks are modern and the gate combinations are changed regularly, which made the place very secure. My storage unit stays completely dry and is built like a safe! Very strong doors. There are a few interesting people working on fun projects in the facility, so there are always helpful hands and eyes. Parking is easy. And there are kitties prowling, so no rodents. I highly recommend it.

Wonderful experience here! Affordable parking, rate did not change since I signed 2 years ago…read more Safe, no issues with security. I have to recognize Alberto who was always so friendly and helpful, he is someone who will truly go the extra mile to help customers. DeeDee who I corresponded with over email was most helpful, always promptly responsive and made sure I was a happy customer during the ending of my lease! Will 100% recommend this company to family and friends thanks to DeeDee and Alberto.