The site manager was amazing. Very helpful and patient. Enjoyed the experience we had. She made us…read morefeel important. Excellent customer service. Great price for The size.

Adrienne gave such great service that I couldn't have asked for better. The rates were great. He…read moreresponded to my phone call within minutes. Two thumbs way up.

I needed a storage unit nearby and found this facility. When I called, Ariana answered and was…read moreincredibly helpful. She knew all the details about the property and took the time to address all my questions. Her customer service was outstanding, making the whole process easy. The facility is also very clean and secure. Definitely recommend checking this place out!

My review is based on customer service by Nick Merrill. It's our first time renting here but he is…read morepatient and knowledgeable. We ended up renting 3 storage units, customer service is everything...Thank You Nick !

Today we were honored and grateful to be helped and assisted by Miguel and Axel. My fiancé and I…read moreshowed up at 6:40pm to load 2 containers to be prepared to ship. I just want to say i appreciate these two gentlemen's patience and help , we had arrived late , and they were getting ready to close up for 7 o'clock. We loaded the containers as fast as we could and thanked them greatly. It had been a long day, and I'm pregnant , and i felt like there patience and going above and beyond service made this so much faster and smooth. Thank you again Miguel and Axel, the service requested was super fast and organized. Definitely great customer service , you don't see often.

This location is always well-organized & clean. Every time I've been there, they have plenty of…read morestock of all things storage-related, helpful & friendly staff, & well-lit storage areas. My storage was clean & ready for my storage needs.

Erica is the best! She is super attentive to her customers needs and is so friendly. Every time I…read morego to my storage unit, I make sure to go say hi because she really is just the best! She is very friendly and efficient. She also is very knowledgeable on the policies/best practices as well. She was able to answer all the questions I had and offer me more valuable insight. Thank you Erica!!!

Chris is an amazing guy, very helpful and informative. He answered all of our questions and…read moreconcerns. He even took us on a ride on his golf cart to our storage on a very hot summer day.

never thought I'd leave a 5-star review for a storage unit, but Westward Storage has earned it…read moreeasily. From the moment I arrived, I could tell this place was different. The entire facility is spotless and well-maintained. You can tell the team takes pride in every detail from the clean grounds to the secure, well-lit units. And speaking of the team everyone here goes above and beyond. They're warm, professional, and genuinely helpful. Every interaction feels like you're being taken care of, not just processed through a system. Now here's the tip I give everyone: Go for one of the units with a Keyless Smart Lock. You can access your unit with your phone--no keys, no codes, no hassle. It's super convenient and adds an extra layer of security. Once you've used it, you won't want to go back. Prices are fair, access is easy, and the location is perfect if you're near Walnut, Diamond Bar, or Pomona. I've already recommended Westward Storage to close friends and family and I'll keep doing it. If you care about clean, secure, and stress-free storage, this is the only place to go. They are the best self-storage park in Pomona and the surrounding cities. Cal Poly Pomona student friendly too.

Good rates, nice people and great security. Coffee and treats in the office for everyone who comes…read morein.

I went to close my storage unit after having it for 4 years. Dhalia (I apologize if I spelled your…read morename wrong) was just leaving for lunch so I said I would come back later. She told me absolutely not and she assisted me locating my storage (I couldn't remember where it was), and provided me with all of the information I needed in order to close out my unit this weekend. She was so sweet, she even walked me back to my unit because I couldn't remember where it was. If I ever need a storage unit again I will come back here. Thank you Dhalia, you went above and beyond!!

DONT STORE YOUR ITEMS AT CUBESMART self storage 301 Lemon Creek Dr Walnut, CA 91789…read more Storage Units get burglarized and the famale employee who claims to be the manager but doesn't have a name is very rude unprofessional and lacks common decency. Shame on CubeSmart for hiring such manager. Where is Bob the manager and the amazing friendly and professional staff that we worked with! Please hire bette!

Wonderful location, late access hours, always clean and well kept. Service was always friendly!read more

Absolutely, not a good start. Questionable sales tactic…read more If you reserve a unit for a discounted cost and come in to look at the unit first, they will charge you the higher "in-person" rate and will increase it by $20. So what you have to do is look at the unit. Run to the parking lot and then call them over the phone so it's technically over the phone to lock in the rate. What they're trying to do is have you pay for a unit blindly first. They'll offer you "a refund" if you don't like the unit. What have we allowed corporations to do? Dear Lord. Cancelling reservation after reading these other Yelp reviews about break-ins and price hikes. The rigidity of the rep on the phone was already a red flag. Maybe I should thank her for raising it.

Stored my things here for over a year due to a move and not having enough space at my new place…read more Staff were friendly, price was decent for the storage unit. I like how they have gate/door access through their app as it makes it convenient getting in the place. I noticed after a few months there were a lot of rodent droppings and urine stains on my stuff when I would go to pick up something. I let the front office know and they said they are aware and they could put traps in my storage unit if I wanted. I would have had dead rodents in my storage unit, didn't really want that, so I guess I need to deal with the rodents making a mess. They also raised the rent on me "just because". An okay place to store your things if you don't mind rodents pissing and pooing and chewing up your things.

This is my go to place when it comes to needing a storage! Candice is my go to when i need anything…read moreshes so nice and has no problem helping if needed! If the store manager john isn't around shes the next best if and whatever you may need! Shes awesome!