Linda was extremely helpful with the sign up process online. I was having trouble signing up and…read moreshe took the time to walk me through the process. I was able to complete the registration process online in less than 15 minutes. Great introductory prices! I am happy I choose Bay Area Self Storage!

They are on top of it all. I called in cutting it close to closing time and man oh man. They helped…read moreme get all set up that when i showed up i was all set! 5 star service for sure. I needed the storage asap and they got it for me. Jose helped me out big time. Thanks once again! Francisco aka Victor

Really amazing service with the help of Patricia front desk agent…read more I really recommend it to any one who wants to get a storage at the location

The best storage building in the area. Outstanding customer service from Jojo. I've rented units…read morehere several times over the years & always rent from this location. Jojo found the perfect 10X20 on the 3rd floor for me by the elevator. Can't thank him enough for his professionalism, knowledge & help in making this a smooth & fast transition.

Today I picked up a storage 10×15 and was super pleased with it. When I arrived, Ximena attended…read moreme with excellent kindness. she explained to me very well about the storage. also at a very good price Thanks Ximena por everything your very kind I

Came here after trying to rent a storage at a different facility ( awful experience)!! Abraham was…read moreextremely patient with me and didn't mind to show me around and answer all my questions!! Thank you also to Sabrina , for all your help'. The property is well maintained and clean !!

This storage space is special due to one employee…read more Jerry is the man! He is very kind and informative. He gave us a great deal and was willing to help us in the future if we have any trouble. He showed us different storage units in order to finalize our decision for a unit that fit our needs. He made sure we were happy with our decision for our unit and we didn't second guess it! Thank you Jerry!!!

Do not rent storage here it's a scam!! This company has been charging double price without even…read moreletting me know. Corporate office sent mails to our old address for the increase multiple times, they do not send emails or text to let you know the price increase in 3 months+ 6 Months+ 9 Months such a shady place to rent a storage.

I wanted to give a 5 stars shoutout to Silver Creek Storage. Even though I ultimately didn't go…read morewith them, it honestly had nothing to do with their service. I really had my heart set on a drive-up unit because I know myself well enough to know I'd eventually get frustrated lugging all my belongings onto a cart and rolling everything through the hallways to my unit. Right from the beginning, I received a message from their team, Melissa and the communication was incredibly prompt, friendly, and professional. Mark and Val greeted me when I arrived and Val personally showed me the two storage units I was interested in. Let's put it this way -- their drive-up units are so popular there's actually a waiting list for them. As Val walked me through one of their newly built climate-controlled buildings, it honestly felt like Fort Knox with how secure and well-maintained everything was. The property was spotless, modern, organized, and gave me a really safe feeling knowing belongings would be protected there. Even though I ended up needing something different for convenience purposes, I still wanted to recognize the great customer service and positive experience I had here. You can tell they genuinely care about the property and the people renting from them. I wouldn't hesitate recommending Silver Creek Storage to anyone looking for a clean, secure, and professionally run storage facility. They currently have awesome promotions rates for 2 - 4 months!!!

Very friendly! Great to support local business. Clean, climate controlled. Great price! Only qualm…read moreis that I get zero signal when inside the building of my unit.

October 2025 issues about Rats... rats poop, smell pee and ruined my Value handmade swing. I…read morereported it and after 4 months still issues of rats poop everywhere and smell of rats pee. It damage my guitar case. It's disgusting specially the poop everywhere and stain of the rats pee. Then sent me a letter notice that my rent will increase $40. I 100% disappointment with this space storage and it's disgusting it smells so bad and gross.

I had my stuff in an inside unit for 4 years, unfortunately due to circumstances, I was not there…read morefor the last year and a half. When I went to take my stuff out, there was a considerable amount of rat damage - urine, feces, and things torn up. There were 2 live rats when taking my stuff out. I think there probably was about 2 cup fulls. All over my mattresses, box springs, mattress covers. It was AWFUL to see. Especially when you pay someone to take care of your things and this is what happens. The insurance that is paid monthly resulted in a $400 claim when there was over $6000 worth of damage. There was no food in my things to attract them. I am so disappointed. I emailed them with no response. I would certainly not keep my things there, if you care about them.

As a follow up, I was given my refund. "Joe" the "manager"…read morerefused to give me a final paper work and required a civil standby with San Jose police to give me my refund of $157.00. I deeply regret ever doing business with this establishment. They are predatory, meddlesome, intentionally manipulative, and further I believe they specifically discriminate against single people and disabled people. I will never rent from independent storage again now I know why corporate storage has become so big in our country. My recommendation; Watch your back with this business if you are there already, record conversations, and keep your distance from the staff they are extremely strange and enjoy causing problems in peoples lives.

This place is great! Affordable rates, convenient hours. I've stored my items for a year and a half…read morewith no issues. No leaks, a bit of dust since the units are outside and not inside like Public Storage or other big name storage facilities. The manager Joe is even better! Very kind and hospitable. I accidentally got my storage roll up door stuck on an oversized bin in my unit (totally my fault) and Joe came out on his hands and knees and hammered away at the clasp my bin had gotten stuck on. He cut his hand pretty bad but he was still in a great mood. Thank you Joe for your speedy assistance and apologies for the hassle!

Great customer service and a smooth storage process. The staff was helpful, the location was easy…read moreto access, and everything felt clean, secure, and organized.

Smooth and easy. The place is clean and easy to navigate. It has carts you can borrowread more