Great team at the front desk! Easy to access and well lit. Clean facility…read more Close to the highway.

The customer service is excellent! Meagan Lee was great! Also my unit and the building is nice and…read moreclean!

READ THE FINE PRINT, THE PROMOTIONS ARE A BAIT AND SWITCH TACTIC!!! I was very pleased when I…read moremoved in in December 2024 and we are now in March and I received a letter that my promotional was ending in March. My new rate almost doubled and there was no information at the time I signed up that ratesc would change withina fewmonths. I expected to see a hike at the end of my first year, but not this bait and switch tactic. I read over my lease and found the little clause in fine print. "Customer's Rental Terms May Change with 30 Days' Notice. Customer acknowledges this Lease is month to month and that Operator may change or increase Customer's Monthly Rental Charge, fees and charges, due to changes in market conditions or for any other reason at any time upon 30 days' notice to Customer. " Who does that? And who would make a rental not knowing what your next bill will be month to month. They got me because I did not read the fine print. It was never advertised as being a promotional that would change before the year was out and they know exactly how to manipulate the agreement. I won't be staying, I just needed a little space for some odds and ends. I can put my stuff in my sons storage.

Great experience with Eddie and with Charlie the manager at their Sandy Springs location. Both were…read moreprofessional and helpful

I began using this public storage location back in 2013. I signed up online for a unit that I was…read moreinterested in and within an hour I received a friendly call this locations manager, Julia. She was very pleasant and thorough by giving me specific details about my online reservation while ending the call with hopes of seeing me on reservation day. Continuing with her wonderful pleasantries I arrived at the location and received the warmest welcome by the manager Julia. She was very nice, friendly and most helpful to me with a tour of the location along with showing me the unit I had requested. I couldn't resist her AWESOME CUSTOMER SERVICE which had me ready to sign my contract. I remained at Julias location for almost 2 yrs until I was ready to move into my next apartment again in 2015. Well due to some unfortunate health circumstances at my now former apartment complex, I had no other alternative to move out completely. As a result, I definitely was going to need a place to store my belongings. So without question I immediately thought of the kind and wonderful customer service I received from Julia. I went online to make a reservation back at Julia's location not sure if she was still there but going along with high hopes that she would be. So as I waited for the location manager to call me let's just say that I was so OVERJOYED to hear that friendly caring voice on the other end of the phone...yes it was Julia !! Thanks to your greatest asset of your company Julia I am now back at the same location !! Thank you Public Storage and MOST OF ALL THANK YOU JULIA !! Very pleased a second time, Christopher S. Spencer.

You would think $525 monthly rent would get you something good?? !!! SCAMMERS run this…read moreestablishment. It's kinda of fun - month to month I get the pleasure of finding a new fault in the facilities. Last month, there was trash all over the building. As if multiple units had been ransacked .. . . by a blind person. This month, EVERY elevator being out????? Yessss let's have elevators not work for WEEKS in a building that's purpose is to store large items Everytime I go into this building I leave full of anger and regret - anger of how much negligence this place is getting away with, and regret knowing I'm pouring my money down the drain even supporting this business. Because of the poor management of this storage unit, I'm having to INVEST in movers - which will NOT be pleased to hear about the elevator situation either. I WILL BE SENDING "PUBLIC STORAGE" THE INVOICE!!!!!!!!!! I would be better storing my items in an abandon shed.

Clean. New. Safe. All the loading areas are fully covered from the weather. Huge loading areas to…read moremake it easy.

From the owner: Space Shop Self Storage in Sandy Springs, GA offers secure and convenient storage solutions for all…read moreyour needs. Our facility provides a wide range of storage units, perfect for personal belongings, RVs, boats, and automobiles. We also stock essential moving supplies like bubble wrap, locks, and boxes. With flexible payment options including major credit cards, cash, and checks, we make storage hassle-free. Trust our experienced team to help you find the right storage solution in the heart of Georgia.

I rented 2 storage units here. One of them for a year & a half the other for approximately 3…read moremonths. I paid on time every month & was never late. I gave them notice & within my move out week my next payment was due for the month which was paid up. I STILL had about 25 days left in the month when I moved out. I asked for a refund of those days since I moved out early but was refused! What kind of business doesn't refund you for a service you don't use anymore or don't need?! Never heard of this! That's almost $400 down the drain now! Money doesn't grow on trees!! Anyway I'll give them 2 stars for being a secure place to hold my things but it would have been 5 if I would have received a refund. If you rent a unit here make sure you move out on your exact move out date or as close to it as possible or you'll be out of money. SMH!

Update to review:…read more Just got a rate increase in the mail, not even 6 months into my rental. I was paying $80/month, but the new rate is going up to $143/month (a 78% increase!). This is about the lowest form of bait & switch that I've come across. The good news is I only got the unit to clear up some clutter and not much in it, so easy to remove out. Bad news is that this tactic leaves people dead in the water if they have heavy or large items in there, and can't move easily. This is a preying tactic. I have some choice words regarding this practice (I've been in sales for 16+ years) but I know I would NEVER do this to a client. Shame on you, Extra Space Storage! You will no longer be getting my business after this insane rate increase. Original review: Online promotion drew me in, along with location. Sales associate was friendly and professional, although semi-cheesy with his sales tactics ("we've only got a few of these units left", "we have more reservations than units so don't delay" ... and my favorite, "you're in luck, we have one left and the sale ends today"). Signing forms and getting my gate code was super fast, and move in was easy. Loved they provided a map, and that the carts were where they should be. Unit was clean and easy to get into. My only complaint is that they should have an asterisk by any online promotion, mentioning that rental insurance is needed. I'm not a fan of bait & switch tactics. Decent experience, overall.

Great service, synergy & prices…read more One of the most cleanest & organized storage units I've utilized. This is my third time utilizing Extra Storage Space & I'm never disappointed. All locations exude amazing customer service across the board. The fees are consistent with the sizes of the various units. It's also very helpful to have 24/7 access. Shameful plug - I only use the first floors units. The secured measures are well appreciated. For all of my storage needs, I only use Extra Storage Space. Thanks Shawn!

Do not move your stuff here. "Climate Control". It's going to be 80° in your unit. That's all they…read moreare required to provide. Also, your rent will be raised every four months until you leave. If you want real climate control you're going to need to go somewhere else. This is a nice enough property with no noticeable crime. But yeah it's not really climate control. So sad to find out after moving in. I hope this saves someone the mistake of moving in here.

I have been using this storage for years now. moved in and out a few times, change the size of the…read morestorage unit, etc., and CJ was there every single time helping me with every step

Great Staff, Reasonable rates. I've used Extra Space in 3 states and they are all excellent.read more