I rented a unit at A‑1 Self Storage in El Monte and the whole process was extremely easy to do…read moreonline. When I arrived, the staff was very helpful and made everything simple. Great experience overall and I definitely recommend them.

The wonderful lady at the front desk named Susan helped me out, overall great customer service…read more Really fast and straightforward.

We have been customers for more than 20 years now and the staff, Gustavo and Ana, have always been…read morefriendly and understanding whenever we needed service. The inside of the location is spacious so you can get to your unit with no problems and the storage units are decently sized to store many things.

I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

Literally THE BEST PRICING! I shopped around a ton and El Monte Storage had lower rates than…read moreanyone. I was able to check out online and finish very minimal paperwork in the office. The staff there are so sweet, and so helpful! I also couldn't believe how clean the facility is. It's pristine. It's right off the 10 fwy, so super easy access as well. I recommend El Monte Storage to everyone!

I'm sorry I have to write this review! Unfortunately the customer service I received today from…read moreIsrael was not the best. 1. I called from 9am till 9:30 (when finally Israel picked up) 2. I was asking questions that he seemed not to know the answer to at 1st. 3. I felt he was not really trying to help me since he stated he had someone else there writing up a contract. I understand but your existing customers are just as important as new ones. After this I am considering cancelling my account.

If I could give zero stars I would , the Hispanic lady that works here is hardly here working , if…read moreyou call they hardly answer because she's hardly here . She bring her kid's here to work as well .

Beatriz, the property manager, was very helpful and friendly. I came to claim and clean out my…read moreauction unit and the facility was easy to access, small and all one level. Highly recommend!

They had great, very responsive customer service. I was able to not only get a lower rate than…read moreother storage facilities, but Storbox was also climate controlled, had the longest opening hours, and most secure facilities. They were also much cleaner than most of the other facilities I had checked out. Jay was also very patient and helpful when showing me all the different storage options they had available.

So I was in a bit of a jam and rush as I did not anticipate being in need of storing my belongings…read moresomewhere any time soon. That was until my brother up and moved out of the unit I had subleased to him without notice. I had minimal time to remove the few large items and boxes of mine he left behind. Fortunately, i received a response from the kind people at Storbox the only day I had left before the land lady was going to have everything junked. I feel terrible for forgetting her name but the very courteous, professional woman at Storbox that greeted me was a real life saver. It was late in the day, they were open for 1 more hour and she was able to go over contract details, storage unit sizes/prices and standard grounds procedures/protocols so efficiently that I was still able to return to my new unit within operating hours and achieve my goal of having all my items safely and securely relocated by the days end. There are multiple storage location options in Pasadena but Storbox was the one to come through in my time of need and I can confidently recommend this location without a doubt.

They hustle u for more money and fees. Would definitely not recommend. Try to close ur storage and…read morethey will hit u with lots of fees

La atención fue muy asectable mari es muy amable y te esplica todo sobre las polistas y las reglas…read moredel lugar fue muy atenta

I've work with many different storage companies throughout the years, but I have to be honest and…read moresay that SmartStop Self Storage #6131 in San Gabriel is the best in the business. The place is practically brand new, is always clean, and I never have a problem with entering & leaving the facility. I want to give a special shout out to David, Anna, & especially Eddie. They've all been extremely accommodating & very professional at their jobs. Always very pleasant and courteous when I see them. They are always very willing to help when any issues arise. They are great employees. I feel safe and secure that my things are stored at their facility. Never had any serious issues. I will continue to store my things there because it's close & convenient, the facility is beautiful, but most of all because of the employees.

Very clean and bright storage space, bright hallways, free carts (they need to hold your ID). Gate…read morecode allows entry everyday of the week (6am to 10pm) with additional hours where they have staff onsite (930am to 6pm Monday thru Friday, sat 9-4pm, 10am to 2pm on sundays). I got an indoor closet like space of 5 x 10 ft for 98/mo, but I did have to add an additional insurance (mandatory unless you can prove you have your own) that covers up to $2000 in the case of fire, flood, etc. they charge an additional $29 to set up initially but I believe they all do that. The staff was very professional. It's local for me so that is the most important. What's great was that the employee even came out with my ID so I didn't even have to park outside the office, get out, and go back into the office to exchange the cart key for my ID. There's a gate code to both enter and exit the lot, enter the building, and use the elevator, so it's good knowing the place is secure.