I wanted to update this review as we have now lived in the area for 8 years and still find the Publix in our village the best place to shop on the area by far. The store is always clean and well stocked, but the biggest difference is the staff. Knowledgable and friendly from the Bakery and Deli counters, to the meat and seafood departments, all the way to the register and out the door. Your staff should be commended as these traits are what makes paying a little extra for our groceries a bit easier. You get what you pay for!!! Bravo!!! read more

Publix Super Markets - Mussels with Tomato, Garlic, Pinot Grigio and Calabrian Chilies. - Bakeries Near Me - Hermitage, Tennessee

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We needed some things for our stir fry dinner wand this was close by. It's a big, beautiful, well lit, well managed store. We bought shrimp, scallops, baby corn, jalapeños, fresh snap peas, butternut squash, broccoli, bell peppers, sweet onions, ginger root and on and on. Prices were good, produce and seafood was fresh with a large selection. Yup, I'd certainly shop here for grocery's! read more

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Noah...one of the leads was so helpful with a coupon I had. He then carried my bags to the car! Awesome service

The store is usually are go to when we want great to good service and food selections. the store is clean as well stocked. I count on the amount of selection from the deli, bakery and the seafood section will be serviced to accommodate any person looking for quality items. We have designated this particular store for our go to for shopping if the budget allows. read more

Publix is an awesome super market. The locations are all spotless, the cooked and baked goods are amazing, deli sammiches are on point, and the staff is friendly and helpful. My only complaints are: -Publix is not in MD -The prices can be steep -The wait for freshly fried chicken is long Otherwise, perfect grocery store. read more

Our new Publix is big, clean, bright, new. We just moved to the area, and this is our closest grocery store. I'm not disappointed! It's very large, clean, and well stocked. All of the employees have been very friendly, and it's a great overall shopping experience! read more

Today I went into the deli in Publix after getting some devastating news about my health. I have been struggling with health issues for months now with no cure in sight. My doctor suggested I started a Keto diet, which is very new to me after being a vegetarian for 4 years. When I got to the counter, I asked for turkey, not really knowing what I was talking about. Most people would have rolled their eyes at me but Heather took the time to tell me about my options and even suggestions that she loves! We talked for a few minutes and she honestly was a pure delight. I left the store, got in my car, and started crying my eyes out. At a time of so much uncertainty, Heather took my mind off of the pain I have been dealing with and showed me lot of kindness! I hope the managers know what an amazing employee they have right there! Thank you Heather! The shredded peppercorn chicken is delicious! read more

If you are in a hurry, do not go to the store! Everyone here works at a snails pace. Also, something about the lighting in the store is really unsettling. It's weirdly dim and a strange hue. Finding items here is also very frustrating. Why is the cheese not by the dairy like every other grocery store? Then once you're done shopping, the parking lot only has like two cart corrals. read more

Ordered a sandwich from the deli and it took 10 minutes for the kid to make it. Looked as if she had never made a sandwich before. She made the sandwich with the wrong meat and I went to customer service and the lady said I could go back and have them remake it. No customer service anymore!! read more

I am an older lady shopping at Publix on a Thursday. I have been having a health problem, getting weak all of a sudden not able to lift items, or walking very far. To make my story shorter, the manager came over and unloaded my cart, followed me home and unloaded my grocery items into the house. What a nice man !! I will never forget such a nice gesture. Next time I will order items on line and have them delivered. Thank you Publix for your kindness in helping an older lady in distress. read more

Waited at the bakery counter a good 5-8 minutes. The bakery clerk was assisting another customer. The other two in the bakery saw me. Never acknowledge me or offered service. They continued to sweep and clean. There was also another customer waiting with in addition to me. For a service oriented company, I'll not return to this location. They are too busy cleaning to assist a customer there to buy a cake read more

Thank you for being so clean. Well stocked most of the time. Super friendly staff. One Suggestion - your yogurt parfaits you sell -- put more yogurt in them. Cups are half empty. Bathrooms clean. Parking lot well maintained. Pharmacy staff very helpful and friendly. One item I wish you sold. La Choy teriyaki marinade and sauce with purple top. We have to buy by case directly from manufacturer. I know I can special order but it would be nice if it was a regular shelf item. read more

This is a place where I admire not only the products, prices and service, but the employee morale, too. NEVER, have I gone here and not be greeted by a smiling, helpful face. I can't recall EVER not finding what I was looking for. Here are the basics (and my key essentials) that impress me: 1. It is CLEAN! - always looks spotless and organized. 2. The employees are always smiling and offering assistance. (And, they appear strategically positioned to be EVERYWHERE they are needed!) 3. Products are arranged well on the shelves and in neat fashion. 4. Prices are always compeititive. 5. They are never out of stock. Never. 6. Meats are fresh always look good. 7. Sufficent check-out lanes are always open! This Publix simply satisfies all the critical success factors and ingredients to achieve a consumer's complete shopping experience. - In stock - Service - Support - Price - Covenience - Great attitude - Delicious private-label brands (especially their ice cream!) Finally, it bears mentioning, that I do not like going to any grocery store. Admittedly, I'm happy letting my wife do most of the shopping (as she's the primarly cook and, afterall, knows what she's doing!) So, it is even more significant that a person such as I gets impressed with this Publix. Highest Kudos!! read more

I was really pleased at how good the service is. I know Publix pushes their customer service, but you don't really believe it until you go there. And it's true. If you have questions, they will legitimately stop whatever they are doing and help you. If you go to a Kroger or a Walmart, you're likely to get a bored and unpleasant teenager who will do whatever you need as unpleasantly as possible. At a place like Aldi, you have to bag your own stuff. But at Publix, they quickly take care of you and do it with a smile. Even places like Whole Foods and Harris Teeter don't make it such a pleasure. If the goods were as cheap as Walmart or Kroger, I don't think I would shop anywhere else. read more

LOVE PUBLIXS!!! The people that work at this store get to know you, the store is always clean, everyone is so friendly and helpful :) Thank You read more

My husband and I stopped for some late dinner sandwiches at Publix- Daniel from the Deli was great! Super knowledgeable, helpful, and seemed so happy to be there. Please promote to manager/CEO/owner. Thank you. read more

CHECK YOUR EXPIRATION DATES!!! I can't stress that enough. I've complained to management several times in the past(over the past 3 years). I don't shop here regularly because of that. In the past I've seen expired meat and dairy. Not by a day or two but by MONTHS. People can get sick!!!! read more

The selection of fresh items at Publix is the best reason for taking your grocery shopping adventures to one of their stores. Prices are good for the quality of items, and the people really ARE as nice as the commercials say! Also - really good prices on cat litter!! read more

Very clean, employees are very helpful, food in the bakery and deli are delicious. Had a issue recently where I bought some deep fried chicken and found it was over cooked and I was over charged, sent a message to corporate and got a 15 dollar gift card in the mail. Their cs is top notch! read more

Publix Super Markets - an empty parking lot at night - Bakeries Near Me - Hermitage, Tennessee

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I was minding my own business when a cashier said you ready to check out and I said leave me alone and got well ok then! I was going to get a dog toy and every employee kept saying can I help you? No you can not because I just wanted a dog toy and not to be annoyed by employees! Then a employee told me what cake to buy and I don't want to pay $4 for cake!!!! I felt like I was at opry mills mall when the Israeli kiosk try to pull you aside and pressure you to buy what they have! I am getting married in February and have enough pressure on me and don't need annoying employees saying are you ready to check out or what cake to buy! Some people are not ready to check out and cashiers should mind their business and not pressure people to check out!!!! And I celebrate Hanukkah not Xmas and don't care about it at all! !! And I was checking out and two cashiers were gossiping and I grabbed my recipe and left!!!! Not happy I was pressured to buy cake or check out because cashiers were bored!!! Not my problem read more

THE BEST CHICKEN SALAD EVER from the deli. I had to special order it and picked it up the next day and must admit the staff was ULTRA nice and helpful. I paired the salad with a spinich wrap and some bagged spinich for the perfect lunch. My son asks for one every day for his school lunch now! Also, their fresh meat selection is by far the best I have run across. They have pre-made meatballs that are absolutely fabulous!!! Staff is always friendly and very helpful!!! read more

Sunday after leaving a very depressing and chaotic Ross store, I thought the good ok' Publix customer service would cheer me up - wrong! They weren't rude but not one was helpful or cheerful. Another store in Hermitage that needs some help in many ways. read more

I prefer to support local mom and pop stores, however in a rush, Publix always has what I need! They are Very friendly, helpful, go out of their way to show you where an item you are looking for is. I mean these people would cartwheel if you asked them to! Large variety of organic produce...and wonderful breads made fresh daily at their bakery. If you go around noon, you can taste some of their daily cooking demos...sample some coffee and grab a kids club cookie and just like that....there was a free lunch while shopping! Publix will also special order something if they do not have it in stock. Wednesday's they have penny items if you clip theIr newspaper ad of the week. read more

I love Publix. Service is stellar here. Wish they had a gas card program like Kroger does.

Who doesn't love coming to publix lol. The employees always say hello and see if you are finding everything ok. The food is always fresh. I also love you can call the deli and they'll make fresh fried chicken if you request it! And yes it is delicious! I also love the deli subs they make. The bakery always has sweets I love and I love the variety of treats to choose from. read more

Maybe I'm a little biased because I worked at this store for five years, but this is probably my favorite Publix in Nashville. The layout flows well and everyone is consistently nice! read more

Ok, not that grocery shopping HAS to be a glamorous, aesthetically pleasing experience, buuut...... if that's what you're looking for then you won't find it at this Publix. This particular Publix just looks old and outdated to me. Outdated tile, aging shelves and display stands, old aisle signs, etc. It is also extremely bright, but not in a good way. And there is a lot of weird open spaces. I don't know.... my recent shopping experience there just left a lot to be desired. Prices are WAAAY higher than Kroger unless you happen to be purchasing one of their BOGO free deals, which are nice. Maybe I've just been spoiled since I've normally only shopped the nice, new, Brentwood location or maybe I just know this location is old since I worked there 20 years ago when it was Foodmax. Either way, I probably won't be going back unless they are having a good BOGO deal on something I want/need. read more

I wish there was a Publics closer to home for me but this will do! I enjoy the way the store is laid out and their abundance of fresh produce and deli products. The staff always seems friendly and helpful as well. The store is always clean when I am there. read more

Always clean and always fresh, friendly super perky staff. Main item of purchase Publix Tiramisu - it really is as good as the one at the 4 Seasons, really really. read more

Love my Publix! The staff is incredibly friendly here and the food quality is good. I would've given 5 stars, but I've come across some bad produce in the store as of late. Their customer service is excellent though, and they are always more than willing to make things right. read more

I love the staff they are very helpful. Love the brown rice sushi

I just love this store. Staff goes out of their way to be helpful and polite. Pharmacy staff knows me by name. I also love that there is always the opportunity to donate to a charity at checkout. read more

Clean. Employees are cheerful and courteous. Absolute favorite local grocery store. They still even offer to help you out with your groceries. The bakery has the best cakes in town read more

Great store and high prices ,bring ur wallet

This is worst publix store I ever went the person she always work in customer service she is very rude I hate to go talk to her for any help the manager which is the ladies very rude also most of the cashier are old they hate themselves there is also the old woman does the food taste is very very very rude I hate this location so much read more

Great staff. Above and beyond helpful. Quality of the meats and produce seem to be superior to other big grocery chains that start with a K.