Having stayed here over 6 times, this remains our go-to hotel. The location, amenities, top-notch…read moreservice, and beautiful beach keep us coming back. The rooms are spacious and beautifully renovated, the grounds are lush and pristine, and there is a fantastic selection of restaurants, bars, and shops on-site. (A special shoutout to TJ at Tropics--great guy!). We also deeply appreciate that the hotel hosts the Waikiki Beach Chaplaincy for Sunday morning beach services; it's a wonderful blessing. However, I knocked off a star this time due to two major frustrations. First, the elevators were malfunctioning, leading to 10+ minute waits that forced us to take the stairs multiple times. Second, the $69/day parking fee is absolutely outrageous. Despite these hiccups, we love this property and will definitely return.

I wish I had done my homework before coming to this hotel. This review is for the Diamond Head…read moretower. It's dated, unwelcoming, bare minimum everything--like a Days Inn. The walls a paper thin, the furniture has seen better days, the bed is squeaky, the hand towel had a black smudge, there's a stain on the bathroom wall, the rug is old and it's cleanliness is dubious. The pools and grounds are well maintained though. I'd recommend looking into the tower you're booking so you're not unpleasantly surprised.

Though I did not stay here, I went to their bar, pickleball court, and shopette with my military…read morestatus. The drinks at their outdoor bar were cheaper than other bars in the area with a less appealing atmosphere. There was live music that was just the right sound level and it boosted the mood. The drink quality was great and Amber the bartender was the BEST! We had some fun banter throughout the evening and she was so helpful and kind. The pickleball courts are free to reserve and are an amazing amenity to enjoy and have some outdoor movement. Other patrons were kind and respectful, and the bell desk attendants were polite and fun when I dropped off and picked up the key. Reservations can be made by guest or active duty military online, which is super easy! Note: for court access day-of you must change your ID for the key into the courts. The shopette is a great place to get mass produced and local souvenirs for a great price (better than ABCs). My friend also sought out RIMPAC merch, which they sold at an extremely reasonable price! I had such a great experience with Hale Koa that I would absolutely stay here next time! Its convenient location near the Hawaiian mall, bars, restaurants, and the beach are truly the cherry on top for this establishment!

It's a military hotel, but don't let that fool you. They are well positioned on the beach to give…read moreyou amazing access to two beautiful and calm beaches. The beaches don't get that crowded, but they also have a great "kids" area with a pool and hot tub. They also have a separate adults only pool and hot tub. We ate in the on-site restaurant several times. Great food, but a little pricey. I recommend their NY stripe steak special, when available. There's a nice little Cafe with grab and go hot and cold foods. I would get breakfast there every morning. Two eggs with bacon for $5. Also nice coffee cart open daily until 11 AM. Coffee was good and they have several prep methods. Definitely do souvenir shopping in the exchange. 50-75% less than the rest of the island on the same products. Rooms are nice and clean and the staff are very attentive. Not at all what you would expect from a military resort. We also did the Friday night Prime Rib buffet. Food is definitely delicious and there's plenty of it. The dessert bar is ok, but could be better. Finally, the luau. Definitely worth the price for the activities and show. The food it ehh. It's good but the portions are small and the fish was really fishy for me. They only have one dessert and no substitution policy unless it's a food allergy. They handled my food allergy well, but no options for diabetics or gluten free, which surprised me. Still, this is definitely a five star experience!

This location is wonderful the service, the room, and the restaurant options. but unfortunately the…read moresame service isn't provided at the other location in Maui. I would recommend this one to everyone I know but never the Maui location again.

This is my first time staying at the Sheraton Waikiki Beach Resort, and I have to say I was pretty…read moreimpressed. Came here for my birthday and just enjoyed everything they had to offer. The service from the front desk to the cleanliness of the rooms was just amazing! I also enjoyed how there were plenty of elevators to go to the hotel rooms and it was in one section. Super easy to find everything and overall I enjoyed my stay. The room itself was clean and modern, and the view was spectacular. I went to the pools which even have an adult-only pool area as well. I tried paddleboarding yoga one morning. Overall if you wanted to relax and chill in the hotel you could do it and it is walkable to all the shopping and food places in Waikiki. Would totally reccomend people to come to this hotel. A very centralized location and awesome spot.

My wife has traveled with them 3 previous times while this experience was my first. It's her…read morefavorite agency. Now I understand why. This tour went to Okinawa and Kyushu. Carol was the local escort while Hiro was the Japan based guide. In Okinawa, we also had a bus girl, Sayaka. Except for our first hotel in Naha, the hotels were topshelf. JAL City Naha had small rooms. The reasoning for staying there was that it was adequate but with a good location. The buffet breakfast was very good. It included one very fancy dinner. The itinerary was very good for the first timer to both islands. I only wish we had more time on Kyushu. We didn't visit Satsuma and Sakurajima, maybe next time. Although it was a little more expensive than the other agencies, I think it was worth it. I would not hesitate to book with Kobayashi Travel in the future

Masumi is so amazing! She booked our trip to Japan and shared travel insurance info. She is…read moreefficient and skilled to take care of her customers. We are so happy. Thank you, Masumi!

We went with N & K on their Okinawa Sakura Tour in January 2026 and it was wonderful. The sights…read moreand activities were well curated and at a pace well suited for our mostly retiree group. Tomomi S, was our super tour guide and definitely made the tour enjoyable and entertaining. She skillfully shepherded us tourist sheep through our destinations on Okinawa island and it's neighboring islands. Tour participants vary, but our particular group was great. Everyone was sociable, courteous, followed instructions and showed up at designated meeting points on time - a fun group. We will definitely consider N & K Travel for a future tour.

So sweet super responsive gave me information that was so great! I didn't purchase with them but…read morewas there to ask about the Japan rail pass. The ladies were about to close but allowed me to go in the last few minutes. We had a very last minute trip to Japan and wanted to purchase rail tickets after consulting with the travel agent who did not pressure us to purchase anything but gave us real examples and weigh the pros and cons. We ended up not purchasing the rail tickets based on their recommendation with the timelines and where we were going. Loved their honesty and advise and appreciate it very much.

Have always loved this hotel…read more There are a lot of renovations going on right now (May 2026) but I did understand it is to better the property for the future. Honestly, it didn't bother us... especially since the hours were between 9-4pm. There is a slightly heavy resort fee - so be sure to take advantage of all that is included: Pool, daily activities (yoga, crafts, ukulele lessons, beach chair rental, etc) Parking is ridiculously priced - we actually ended up not renting a car and used the public bus ... that worked GREAT! Saved over $500 (rental + parking + gas) for a 4 day trip by using the bus! The beach is across the street from the hotel ... and there are PLENTY of restaurants in the surrounding area. The hotel is and the end of the strip.... but it is still a great location. Our room was beautifully updated... good job Marriott! Would I stay there again? Yes! for sure

Horrible service. You have to rent the launge chairs and…read moreunderlies at 6:30 am . By 7 it's food out They ran out of towels for 4 hours the second day we were here. Horrible management and most stuff are rude

Another perfect stay at Hyatt! This is a place I would love to gait keep, in my opinion, it is the…read morehidden gem of the strip and best hotel to stay for us. I saw another review stating people were eating breakfast like it was their last meal...yeah we were, I looked forward to this breakfast for years! Literally dreaming of it, I loved all of the variety. We stayed a week, so it changes a bit every day. They typically have eggs, then a protein, like chicken, bacon, sausage, and Portuguese sausage, then a carb, like French toast, pancakes, waffles, and oven roasted sweet potatoes, or they have Jimmy Dean sandos. They always have miso soup and pineapples, granola, and yogurt, cereals, breads, coffee and juice. I work hard all year, I deserve a week of breakfast served to me. The room was in the perfect spot this time. We had the third floor next to the breakfast, pool, gym, and elevators. The room was so large and spacious and I loved the shower. The shower products were amazing. They had shower gel, shampoo, and conditioner in the shower. I also appreciate the nice fridge and safe in the room. I also love their metal reusable water bottle and the amazing water filtration system and so many refillable stations. It saved my from dehydration. Being in Vegas a couple years ago, they had no fridge, no free water, and not many places to get a glass of water, and I paid heavily with being sick. Hawaii takes this seriously and I think serves as an example for other places that hosts tourists that engage in outdoor activities. I wish other regular businesses also had these systems. I am a person that always takes a water bottle in my car, so this was a nice perk of the hotel. We also love their beach supplies. Every beach day we got a couple chairs, a couple boogie boards, and some towels, and also in my opinion, this is my favorite spot to beach. I like the calm walled area, whereas the husband and kids love the other side with the rougher waves, and they are steps away from each other so we don't have to hike a mile to get to our favorite beach spots. We also like the food spot and nice tables and chairs. My child had been dreaming of trying the lava cake and also had a peanut butter cookie. With the credits we also got a couple sodas to have with meals. The staff could not be any nicer. I did apologize when they stopped by to help with the room, I had tried to get most of the sand off the bathroom floor (I know they know we are at the beach) but of course they helped me sweep up the rest. The people at the front are also great and have accommodated us with everything. I like how they have a microwave, napkins, and tableware for meals in the lobby. What a lovely place, I truly hope to visit again soon. Thanks so much for the best time ever.

Stayed here for 3 nights in May and truly enjoyed the stay. I did see some negative reviews here so…read moredecided to leave mine soon after check out. First of all, the location is great: amazingly close to the shore of Waikiki, all the great restaurants, as well as beaches. Secondly, the room: it was pretty spacious and very quiet, we did not hear any neighbors (only when they walked through the hallway) the whole time and it also had a partial ocean view. There was a small balcony enough to seat 2 people. The room was very very clean: I dropped something behind the sofa chair and when moved it, it was sparkling clean behind. It had blackout curtains, AC, large bottles of shampoo, conditioner and body wash. The fridge was of good size (unlike other hotels where I have been to, where the fridge was so tiny that no leftovers fit in). Thirdly, the customer service was top notch. Absolutely no complaints about it and only gratefulness: everyone we talked to during the visit was extremely friendly and helpful (separate thanks to Joy, Angelina, Kayla and some others at the front desk who worked during the last days of May). Called for an early check in as flight landed and were told it depends on the availability. Once we made it to the hotel, by 12:15 pm were checked in, the early check in fee was waved, we were given a small bag with reusable water bottles, and were told that we will have daily $5 credit to use up. This was very nice! It allowed us to enjoy more time in Oahu on the first day. There was complimentary breakfast that slightly got switched up every morning (the pineapple was delicious!), a fitness room of an okay size, and a small pool. Also there was a microwave on the first floor with plates, spoons, tables, lots of chairs to lounge on if needed. Even the maintenance was great: when checked in, found out that one of the wall lamps were kind of loose and told the receptionist during the first day just so they are aware but they actually said it they will send someone for repairs right away. We did not necessarily need it fixed, it worked fine but it was great customer service! Also attended the free lei making class and it was fun! Make sure to call and sign up, it happens twice a week. Reccomend if in the area.

We've traveled with Non-Stop Travel to both Europe and Japan. Both trips were great. Well planned…read moreand executed. Their Tour Managers do an excellent job of keeping everything and everyone safe and on track. They do a great job of booking everything for your trip. From Airfare to Hotel and Land Travel accommodations to the wonderful meals that are also included. Special shouts out to Nelani our Travel Consultant and our Tour Leaders Naomi and Steve Lee and Marie Kanealii-Ortiz. They are all amazing people . Thank you for everything you all do. Very much appreciated

We had a very disappointing and frustrating experience with Non-Stop Travel (NS). From the start,…read morewe told NS we wanted to travel with friends, and we also wanted to upgrade our flights. We booked our Oceania Transoceanic cruise about 18 months in advance - plenty of time to coordinate - but none of our request were handled properly. NS blamed Oceania for the travel arrangements, yet Oceania only comunicates through the travel agent leaving us stuck with NS and no real help. To make matters worse, we (friends and us) were assigned different travel advisors at NS who did not communicate with each other. Our friends and us ended up with cabins on opposite ends of the ship. We both paid for Business Class upgrades; we were booked on different airlines with different itineraries. Wrong information given to us. Communication was poor - excuses, delays and no accountability or taking responsibility. Based on our experience, we would not recommend Non-Stop Travel. If you want clear communication and a company that actually listens, look elsewhere. If you are considering an Oceania cruise, book directly with Oceania.

I'll start it with this.....you get what you pay for…read more Finding a room in Waikiki at or below $100 looks like a good deal....until you realize why the price is that low. I booked this place through Expedia. What went right: + The View!! Amazing! Pic is from the 36th floor + Kitchen with stove and utensils. Good if you are here for a while. No so much: - The check in process. Even after booking the place you have to fill out more forms and send it back for approval. Found out it was needed when I got there. I was in a time crunch and needed to be somewhere. 10 min delay... - No parking. It's advertised that Parking is available but you have to reserve it way in advance. I had to park a block away. - No front desk. You pick up your room key fob from a lock box. - Only one of two elevators are working. My longest wait for an elevator- 10 mins. No warning from the hotel when you book the room. - Dirty Towels. If they bleach can't get rid of it throw it away. See pic. 2.5 stars Rounded down to 2. Would've been rounded up for the view but the delay and inconvenience bumped it down.

I stayed at Marina Tower for 3 nights and honestly, it was better than I expected for the price…read more(around $120 a night). The view from the room was amazing -- I could see the ocean and city lights from my window. The staff was helpful and check-in was easy. It's not a fancy resort, but it was quiet, clean, and super close to the beach and shops. I felt relaxed and safe the whole time. For a budget-friendly trip to Waikiki, this place was a peaceful little gem.

Good hotel if you need to be near QMC and don't care about easy beach access. Marriott amenities,…read more clean updated rooms and a great restaurant. Mandatory resort fee gives you $35 daily food and bev credit that you can spend at the restaurant The Dotted Line or Common Grounds coffee shop. They even have a speakeasy called a yours truly which I didn't get to try this visit but putting it on the list for next trip here.

The hotel is okay. I got an corner room that was constantly humid and always had a breeze blowing…read morein. The interior was all sticky due to the humidity. A mini fridge is included with two complimentary bottles of water. There is a basic gym included that was always empty when I went to exercise. All the basics like free weights, cable, ketel weights, bikes, etc... Sanitizing wipes are included as well as a water dispenser. There is a $35 resort fee charged that is treated as a credit at the restaurant. Convenience stores and UPS within a block. Eating scene there are options as well. I did not have enough time to explore very many.