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    Pupculture

    4.2 (131 reviews)
    Closed 7:30 am - 8:00 pm

    Services - Pupculture

    Dog daycare

    Dog walking

    Pet boarding

    Pupculture Photos

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    Recommended Reviews - Pupculture

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    Reviews With Photos

    Great groomer!
    Camille M.

    Really great business, we come for baths and grooming but they have boarding and daycare too. The baths are really convenient and they also brush his teeth which is hard for me. His groomer always does a great job. He come soften so he doesn't get matted and shaved. Really recommend!

    Okay, holding a teddy bear like he just finished a therapy session.  Mind and fur clean and ready for her busy New York social life.

    My pup usually gets so nervous before grooming, but after her trip to Pup Culture, she came back smelling amazing , completely relaxed and smiling! Her coat was beautifully dematted, and she looked better than ever. The whole staff at Pup Culture Soho is so kind and friendly--it's clear they genuinely care about each pet. We'll definitely be back!

    Linda, Luigi, and Iris.
    Vic C.

    Thank you, Stephanie, Luisa, Ximena, Tatiana, and Erica just to name a few. I have been bringing my Extended family members Luigi, Linda, Iris, and Rosey for all of there, grooming needs and they always look great. I know you all love what you do because they are always happy to see you. I want to give you a hundred stars if I could because you are all outstanding. Thank you again for being the best. Sincerely Maria a very happy pet mom.

    Bernie with one of her favorite walkers

    A long overdue review for anyone considering doggie daycares... Let me tell you from experience not all are created equal! Years ago we moved to NY from CA with an elderly dog. If you've ever had an elderly dog, you know they require a different type of care! We hired a dog walker to come twice a day while we were at work. I once came home early and was surprised to find this walker sitting on my couch with all of her college homework spread out. Definitely was not walking my dog! I immediately called the company and requested a new walker. They assured me something like this was rare and would never happen again. I was assigned a new walker. One week later and I just wasn't trusting it. So, like any suspicious one does! I sat across the street one day and watched! To my dismay, I saw a walker arrive, go inside, and sit in my appt for a full 30 min. I then saw them come out with my dog and merely walk her 5ft from the front door and then turn around and put her back inside. She wasn't even outside for 2 min. My dog genuinely looked sad and it was heartbreaking that a company catered towards caring for pets could care so little about animals. After our sweet old dog passed, 2 years later we were finally reading for pet owner life again! I really wanted a fresh start with a young puppy. Found an awesome little puppy to adopt named Bernie. This time around, we were going to be picky with who was caring for our dog and who we were giving keys to our apartment to. We walked to a few doggie daycares but they left us feeling uneasy. They were either dirty or chaotic or just unorganized etc. As we walked home defeated we saw someone with a puppy and luckily asked them if they could recommend a place. They told us about Pupculture and we walked straight over to them. First impression! It was clean! It wasn't filled with crazy loud out of control dogs barking. The employees were all very nice. Then we discovered that they do extra things, like take dogs out regularly for walks to keep up with their potty training instead of just letting them pee inside like some places do. And, it was affordable. We signed up right away. So, 5 days a week, they came and picked up our dog, took her to daycare, and brought her home. Trust me- after our last experience I spied in the beginning! Literally every single person that came to get her treated her as if it's their own beloved dog. So kind and patient and just plain loving. And, they even care for your apartment. If it's raining for instance, they'll dry her off when dropping off, etc. Bernie is now 6 years old and I can honestly say she would not be the happy go lucky socialized doggie if it wasn't for Pupculture. On the days I am home when they pick her up, she runs towards them with such excitement to leave it's actually adorable. She truly loves them all! We've used them for doggie daycare, boarding, and baths and everything has been great. They go out of their way for every accommodation. It is so nice to have someone you trust with both your dog and also your apartment! No need for spying is a great thing!! To anyone looking for a doggie daycare I can't recommend Pupculture enough! You and your dog will be much better for it!

    After photo of jacks

    I walked in and everyone was sweet, the groomer came out to talk about the process and she was really confident and knowledgeable, I felt okay to leave to my jacks there! I had a REALLY bad experience at petco, who quoted me 140 for my 3 pound dog, the groomer there didn't wanna cut my puppies hair cause it was his first cut I'm assuming so she tried up charging me! Completely wasted my day and in between hectic work schedule, was a disaster and I spent weeks finding a trusted salon that led me to here and I will definitely be returning to Pupculture

    Ralph!
    Kate K.

    I tried a couple different groomers before coming here and none of them compare!! Absolutely amazing haircuts every time for my goldendoodle, Ralph. I don't trust any other groomer!

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    7 months ago

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    7 months ago

    Excellent! Pup Culture takes loving care of my elderly Tibetan terrier. I am so pleased with the grooming and friendly staff.

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    5 months ago

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    1 year ago

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    8 months ago

    Hi Ny poodle just got groomed by Erica & she looks beautiful!! Exactly what I asked for & I am very happy

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    2 years ago

    Everyone at Pupculture is the best! They love my dog's snd probably treat them better than I do!!

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    Page 1 of 4

    Ask the Community - Pupculture

    How much is it for a XS dog (toy poodle) grooming session?

    Has anyone used their boarding services, if so, would you recommend them?

    Absolutely used for all 3 of my dogs for total of 17 years. They are great!

    Don’t See Your Question? Ask Away!

    Review Highlights - Pupculture

    Usually after a groom, Louie is shaking and scared, but after Pup Culture's groom, he was radiant and happy.

    Mentioned in 36 reviews

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    Hair Of The Dog - Flawless groom every time

    Hair Of The Dog

    (61 reviews)

    Midtown East

    Laura is amazing! She does a fabulous job and goes above a d beyond to make sure Magnum is getting…read morethe very best care! I recommend Hair of the Dog highly!

    So done. Molly has…read morebeen getting groomed by Laura for eight years. She's an excellent groomer, but she is not great at running her business. Molly has had standing appointments every month, but they're not always followed up, and sometimes, I don't even know when her appointments are. I had expressed my concerns with Laura in the past. Last month, I was supposed to go away on vacation. We had already booked Molly's appointment before my vacation, so I wasn't concerned about it. I asked her for a status update on the day of, and she told me that she had moved her appointment date, and "sorry I didn't update." She didn't even ASK ME if this schedule change was okay to begin with! What the hell? Who is she to just move things around without asking me? When I expressed my frustration at the time, she gave me a very curt/dismissive reply. I called her out on it, then she blamed texting as the reason why it came off that way. Then guess what: work on your texting/communication skills, if that's the way you choose to communicate with your clients. Not to mention that whoever is helping her run the business side of things (Tammy) has been super rude. She even tried to get me to RETROACTIVELY sign a fuel surcharge document for the prior month, when this had never been discussed with me. All of her responses (via text) are super curt, dismissive, and rude. That air of superiority does not work for me. All of the negative reviews about the customer service are accurate. Things were so bad at that time that I texted Laura and said that while I've appreciated everything she had done for Molly, we were going to have to part ways. She and I discussed it, and I was convinced to stay with her. She told me about what she had been struggling with, and I was compassionate to her situation. Things got better for a bit, but not for long. That's the key issue with this place: there is a lack of consistency. Things look "better" for a bit and then drop back into the abyss. Today was the straw that broke the camel's back. Her truck needed servicing. I understand that those types of things are not predictable. Of course I would be understanding of this, but each month comes with some sort of issue. It's hard to consider this a "one off" when it happens more frequently than not. I expressed my frustration and she said she's apologized in the past. I told her that this is causing me anxiety each month. Getting my dog groomed, when her schedule is already booked, should not be this stressful. Her reply: "It is unfortunate that you feel that way. The only anxiety I had today was that I could get my truck repaired in time to not let my people down, and that it wasn't a giant bill. It is my hope that you feel better." It was clear from her response that she has no empathy for others, despite being someone who's used her own mental health issues as an excuse for her past transgressions. "The only anxiety that I had today..." part basically makes it seem like she's diminishing my feelings about being dismissed nearly on a MONTHLY BASIS. So apparently, it's only about herself. By her saying "it is unfortunate that you feel that way," it was clear that this is over and that this is completely irreparable. She takes zero ownership and had no insight into the fact that it's not just about today -- everything is additive and I have not seen things go smoothly for a long time. Apologies can only go so far. She also told me: "I agree that it would be nice if things always ran smoothly all the time, but sometimes we just have to roll with it." There's been a lot of back and forth for many years, a lot of schedule changes, a lot of Molly getting dropped from the schedule, lack of communication, etc. I had been loyal through all of it. I've BEEN rolling with it. Yes, of course it would be nice of your clients to be flexible from time to time... but it shouldn't be all the time. The tone of that also feels like she's asking ME to shoulder HER burden. Unfortunately, it is just time to part ways. They seem to charge a missed appointment fee if cancelling less than 48 hours in advance, and whole amount for no call, no show. Apparently, respect or this policy isn't a two way street. If you notice from other reviews, she's lost several loyal clients due to rudeness and lack of reliability. One of the other reviews says that they cancelled him 30 minutes prior to the appointment, using COVID as an excuse - and one of the groomers gave him a snarky reply: "I'm sorry this how you are reacting due to being rescheduled during a National crisis." It's these types of unwarranted, inappropriate, snarky remarks that I've gotten so used to from some of their people. This is clearly the norm of how they speak to people, which it shouldn't be. Perhaps she should spend more time on her business and less on her chickens.

    Pupculture - pet_sitting - Updated September 2026

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