I never leave reviews like this but my wife took our car in to get a safety inspection and it was…read morethe worst customer experience of her life. We were skeptical of other reviews who said similar things and we always try to support local when we can, so figured we'd give him a chance. The owner was unbelievably rude and condescending and made her feel like an idiot for having legitimate questions. Don't know why someone would treat other people that way. We won't be back.

He has done 3 safety inspections for me And has been…read morehelpful. I will continue to go there

Service was quick, and I was taken care of in under an hour for my truck's A/C recharge. The…read morewaiting room was clean, quiet, and comfortable, making the short wait easy. The staff was friendly, professional, and explained everything clearly. Overall, a great experience, and I'll definitely be back for future service.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

Where do I begin with my sincerest gratitude to Jeff, who took his time; can't rush perfection with…read morethe Mercedes-Benz GLS 2010, just stellar performance with my car, keeping me in the loop with a profound estimate on generally what it will cost for Mercedes with repairs. It's nothing cheap, but Jeff is a reasonable man who holds himself to great integrity. I have no problem giving him every cent to fix my car. He will always have my return business. my own recommendation, would to start Google business account so it's easily excessive to Google I am not a fan of yelp. for a small business to promote their business Yelp charges money Evene a more reason Google( Free ) and a way better search engine but thank you Jeff. I appreciate your hard work. I'll see you again.

These guys are awesome. Super helpful and super friendly. They helped me out in a pinch.read more

Chris from Ramble Auto was awesome! He was able to do the job right was flexible with dates and…read moretimes. Will definitely be using him again in the future.

Chris is ausum mechanic his honest hard worker even when my car had a brake problem he couldn't…read morefigure out he made sure to get it fix and got the job done . Thank you Chris your ausum !

Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

Super happy to call Wes my mechanic. He doesn't live on Oahu, but he's here almost every month, and…read moregets the work done at the best price. Always responds and doesn't waste your time!

This guy is legit, knows what he's doing, and he's quick! He's also MOBILE people!! So I was quoted…read more$7,000 from dodge to fix my ac due to a leak in my dashboard. I reached out to Wes on a Wednesday, he came to my house Thursday, he found multiple leaks, quoted how much the parts would cost and how much the labor costed, and we set a date for the repair, which was the following week. It was that simple and quick. His wife and his niece was there as well. His wife got a quote on multiple stores for parts within minutes, his niece was there to assist Wes. Wes is very trustworthy and honest about his work and immediately my husband and I were ready to do business with him. Fast forward to today (4 days later) he calls me to tell me my truck AC has been restored and ugh im so happy bc summer is approaching. It took 4 days, and to me, that's pretty amazing for one man to take on a big job. He was very informative during the 4 days, sent updates with pictures and texts just as reassurance. He really would've been finished earlier but it's been raining and he works from home, and it's Wahiawa, so it's always raining. He did extra on top of what was needed and I really appreciate that bc it's hard to find honest mechanics these days. Basically, Wes, his wife and niece are amazing! The turn around time is shockingly great, again it's JUST HIM, and his pricing is more than fair. So fair, I'm going to pay him extra bc he's that good. Thank you Wes we're definitely going to be coming to more often. God bless you and your family

It was time for my 60k maintenance on my car and I really needed to get it done. I honestly put it…read moreoff for a while because the estimated cost from the dealer was astronomical. I'm talking $800+ for the "recommended" service given my car's mileage. Things are already rough for us local folks... $800+ would have been impossible. I'm also not a "car guy", so there's that. Thankfully, my wife took her car to Car Geeks before. I remember her showing me the multipoint inspection report with photos, recommendations, and suggestions for which actions to prioritize. I appreciated that the Car Geeks team provided that. Making an appointment was pretty straightforward. I told them what I needed and they answered my questions (I was particularly concerned about cost). I showed up to my appointment as scheduled. They completed the multipoint inspection and went over the recommended actions (brake fluid flush). I also received the results from the inspection in a link via text message. Once I agreed to the additional service, I approved it on the web page. However, in order to get the work done, the team needed to remove the tire for access. I explained that, unfortunately, my wheel lock key had not been returned by the previous shop I went to. In fact, it was my second set that was not returned. The Car Geeks team reviewed options with me again. They asked if I wanted to wait until I got the new key, but I said that was unlikely and I've been wanting to just switch to regular lug nuts to prevent future headaches. No problem. They were able to get that done for me as well. The team also kept me updated regularly during the visit. By the time the work was done and paid for (definitely not $800+), I was both impressed and thankful for their clear communication and teamwork. Even though I'm not a car guy, I felt like I was in the driver's seat the whole time. I was very satisfied with the work and will return to Car Geeks for future work. Mahalo nui!

I got my oil changed at a different venue and was told my cold line was leaking. I immediately…read morescheduled an appointment with Car Geeks and they set me up for a diagnostic appointment. When I brought the car in, they asked me for more information which I didn't have since the last venue didn't show me the leak. The team asked to look at my vehicle and after just five minutes they assured me no work was needed on the vehicle. The team saved me time and money and I truly won't forget it. My husband and I will be bringing our cars here as they easily could've charged me or taken advantage of my situation and they didn't. They saved a girl money, time and stress. They also educated me on what the signs would be if my cold line were leaking and I really appreciated it. Thank you Car Geeks!

I unfortunately blew out a tire on one of our vehicles on a dark & rainy night (so not cool/fun)…read more The following morning I turned to my fellow Yelpers and found Top Quality. I gave them a call and was able to come right in. I hopped in the car and rolled on my donut to Wahiawa. Here's why I gave these guys 5 stars: - checked to see if damaged tire could be repaired instead of just selling me a new tire (potentially saving me $$$) - being able to see me so quickly - They're upfront & HONEST! I tried to buy all 4 new tires but was told I have at least another good year on the other 3 (saving me $$$) - top notch customer service from all - ADA compliant (MAJOR points for this one) - massive waiting (stroller and wheelchair friendly) area with water, multiple couches, outlets for to charge my dying phone, and toys for the little ones - I was charged LESS than my original quote (saving $$$ again ya'll) Their name says it all people! Top Quality indeed. Yes, I will surely be back!

Was quoted one price for oil change only to have it almost double when checking out…read more Also help page says they work on hybrid vehicles but they actually don't. Other than that service is fast and they do a good job.

Recently took my boat trailer for safety check. They are thorough, but that is needed if you don't…read morewant to be stuck on the side of the road.

Super friendly people and really fast services. Lei was quick to set up a safety check appointment…read moreand helpful with finding times that I could come in. The mechanics here are honest and fair with their prices. They even replaced a license plate bulb for me essentially at only the cost of a bulb (which was likely cheaper than buying it from Napa or Oreillys)