They never answer their phone. Kept my car for weeks. No calls returned. Charger $900.00 didn't fix the problem. Not trust worthy people.

Kind, helpful business who helped us with our slow leaking tire. We appreciated your help!!

THESE ARE THE MOST SOLID, HARD WORKING PEOPLE!!!! I went here to get a tire changed out, I had bought the tire already. Turns out, the tire was defective (warped). They not only fixed this tire but didn't even charge me extra for any of the extra work they had to put in. Not to mention how professional and kind they were about 'taking too long'. FOR REAL BRO YOU JUST SAVED ME SO MUCH MONEY/TIME/STRESS. I have been coming to these guys for years and this is exactly why. TOP SERVICE. read more

They always busy but willing to help and schedule you on your available dates. My go to for all my 5 vehicles safety inspections, tire replacement and anything vehicle related. Johnny the owner is always willing to work with you read more

Pretty good and fast service. We had a nail in the tire and were losing air fast as we left the food land. A quick Internet search was leading me to Goodyear which was 45 mins away, so started driving and stumbled on this Auto Shop sign next to Aloha Shrimp. Googled more and found they do work on tires too so quickly turned around. It's a small sign which you won't notice unless you are looking for it. The lady at the service desk was pretty nice and helpful. We didn't have to wait long for getting our tire fixed. The mechanic got us back on the road in 15 mins. read more

The Organic Mechanic - Auto Repair Near Me - Hauula, Hawaii

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So impressed with the service and professionalism at this place. We split our time between Kapolei and Hauula and I now prefer to just have all my repairs done here. Thanks so much for running a friendly, reliable, and fair business! read more

Excellent customer service and honest mechanics. We brought our vehicles here for oil change and safety checks based on yelp reviews. Highly recommend and am very pleased to have the organic mechanic in Hauula! read more

Called and made an appt for our annual safety check here. Went a little early, car taken in, got the safety check done and with great service. The owner came and chatted with us while we paid, he's super down to earth and genuine. Receptionist is also friendly. Year after year we come here and its always a positive experience. Happy to have a safety check place close to home on this side of the island. We highly recommend! read more

Organic Mechanic is definitely good business and good people, They always seem to be my angels in disguise. They give you the feeling of being family and they watch out for you, like big brothers do. They dont rip you off, they not anal and they talk to you respectfully. They explain whats wrong, how we can fix it and they give you an honest price but yet bend a little to try and help you out. We ain't rich and we ain't perfect with our vehicles especially so that being said if your clueless and just a gas and go person, have them check it out, These guys is the guys to come to and their workers is awesome, quick and they get it done.. oh yeah they also do Safety inspections.. Thanks and Happy Holidays!! read more

Very disappointed with this shop. Had to return car more than once for same problem. Then, they misdiagnosed a separate problem, causing me to waste time & money trying to repair it. I finally took it to a different shop which diagnosed & repiared it correctly. Will never use Organic Mechanic again! read more

My main mechanic I've been going to is in town so I wanted to try this one since it was close to home. We took our car once before and wasn't disappointed so I thought why not give it a try plus it's more convenient to be closer to home. My car was in the shop for almost or around 3 weeks when we were fixing an oil leak. They were trying to get a part from the manufacturer so that was taking a while. I had to keep calling in to find out status of repairs. At one point I called and they had mentioned they were waiting for the yes so that they could move forward with the work. So, your meaning to tell me if I didn't call to follow up my car would've been sitting until someone called me to say yes? :/ that was the beginning of issues that were to occur. I don't want to discredit the mechanic because he did eventually fix our car but the miscommunication and inconvenience of not having my family car for that long just felt like it could've been avoided. Once it was fixed we picked it up and a week later the oil gauge starts dropping to empty and the cars lights are alerting me that my oil pressure is low and to stop the engine. I can't drive more than 10mins without my car alerting me. So I call the mechanic and they say to bring it in. It's done in a day and I'm like wow that was fast. I was thinking redemption? Lol I pay for the service and am on my way. By the time I reach Laie the same thing starts happening. My car starts alerting me that I need to stop my engine because the oil pressure is low. At this point it's pouring and I'm already on my to drop my kids to their different practices and the mechanic closes in 30minutes. I can't take it back so I call them just to let them know and no one answers so I leave a message. I call back in the morning since I didn't get a call back to follow up and they say bring it back. I take it back and I guess it was a lot more complicated than changing a switch which is what they originally had done. My car was in for another week. At this point it was discouraging I've already had my car in their care for almost a month now. Having to come back and forth juggling my baby and finding a ride to get there and everywhere while my car was being fixed was just really inconvenient . Had I gone to my regular mechanic could this have been avoided even with the inconvenience of going back and forth to town? It's a thought that crossed my mind many times as I waited for my car to get fixed. My car is fixed and is working right now because of them point blank and I'll never discredit them for it but the inconvenience is what makes or breaks customer service. If I need service again I'm going to have to really contemplate taking my car back. It's going to be between convenience or promptness? Can't have it all I guess. read more

Top ratings, very professional,fast and fair pricing. Take my car and trucks there all the time now for a job well done.

If i could give negative stars I would. My daughter took her Jeep to get the AC fixed. They charged her $600.00. They said it was workin. She picked it up and the AC still did not work. She took it back to them and they said the'd fix It. They had her car for a week and she had to call over and over again to get them working on it. She finally hot a hold of them and they said it would be another $900.00 to fix. She said no and they would not refund any of the $600.00 they charged her to NOT fix the problem. On the way out they tried to charge her a $300.00 diagnostic fee for the $900.00 quote!!!! These guys are crooks. Don't go!!! read more

The worst service I have ever seen. Myself, my wife, my cousins, and other people I know have been taken advantage of by these guys. They know they are the only mechanic close to Laie, and are not afraid to misdiagnose, charge for parts that don't exist, double charge for items, and call once work has been done to let you know it's going to be more than originally estimated. At all costs, do not take your vehicle to these guys. read more

We took our car in for routine maintenance and safety check. Made an appointment the day before and work was done very quickly, did not have to leave my car there all day was able to pick it up and continue on with my errands. Excellent customer service and very fair prices. Will take both my cars in from now on! read more

This is an amazing auto shop. I've been brining my vehicles to Johnny for years now and can tell you he does fine work. His mechanics are knowledgeable and he takes the time to properly diagnose and fix whatever needs fixing. This is an honest and clean shop which is hard to find these days. The shop can also accommodate larger trucks and vehicles as well. It doesn't matter if you need a simple oil change or engine overhaul, The Organic Mechanic can help you. Great service and skilled professionals. read more

The Organic Mechanic - Great location - Auto Repair Near Me - Hauula, Hawaii

Good service! The technicians have always been so kind and informative. They let you know what you can fix and what they should! They are just overall great people. read more

These guys are the best! We've taken our car to them on multiple occasions and they have ALWAYS had fast and friendly service. The woman at the front desk is always kind and friendly on the phone and helpful in any question you ask. This is a great establishment. It's been such a blessing, as college students on the North Shore, to have a reliable and honest mechanic shop just 15 minutes from home. You won't be disappointed with your service! Thank you, Johnny and Ben! read more

It's hard to know which mechanic you can trust. Especially on the island in a time where many people are struggling financially. I've gone to Johnny at the organic mechanic shop 4 times now and he has always been honest, kind, and gotten me the best deal possible. I know nothing about cars and they have never taken advantage of that to get more money from me like the dealerships do. They operate with aloha, and respect, and integrity. They've helped me so many times with my hybrid car. I would recommend them to anybody and everybody. Go see the organic mechanic! read more

I live 1 mile away from their location, early Jan 2022, I went in person to their facility, spoke to the woman receptionist and she requested all my information, stated I would receive a call, noone has contacted myself, its been over 2 weeks. I have never used their service, heard good/bad about them but wanted to give the -local business- my business, oh well, Pathetic customer service! read more

We had to call multiple times to check to see when it was ready. It took forever to be ready. We asked them to fix the check engine light issue and that same day we drove it off the lot the light started blinking again. We thought maybe they fixed most the issues but now our car stalls way too often after paying $900. We were gonna go back and had an appt scheduled but as we were driving there we just had a rlly bad feeling we were getting ripped off. I don't recommend. read more

Quick, efficient, helpful, great service. We got 2 safety checks done in less than 1/2 an hour. The girl at the front desk is the sweetest! Very friendly but also very clear about what to bring in and what to expect. Sooo glad to have this mechanic on this side of the island. read more

Fast and friendly service these guys will not overcharge you.Best prices on the island. Worth the drive

This place is amazing! I have been using Johnny as my mechanic for awhile and I've never been disappointed or felt robbed at all. He's been up front fair and very professional. It's hard to find a good mechanic now a days let a lone a great one, fortunately we have one here! He's prompt and doesn't BS you with any nonsense. He knows his stuff. His staff is awesome friendly and very good! Love the new location and happy to be a loyal customer! I'd trust him with all my car needs at anytime!!! read more

Very nice, timely, and communicated with us throughout the entire process. In and out in an hour AND they are right behind a shrimp truck and Kaya store!! I highly recommend everyone to them instead of driving all the way to Kaneohe or town. read more

My family has brought a few cars to Johnny over the last four years. We used to be very happy with the work, but unfortunately we are not anymore. The business used to feel transparent and friendly, but now I just feel like we're dollar signs. Johnny is the original organic mechanic, but we have not had a car fixed by him in a while. The last two repairs were done by younger less experienced mechanics. Some of the comments of the staff have made me very uncomfortable.We gave this new expanded business a chance, but the last time we took the car in for new break pads, they were screeching after a week. I was going to have someone else bring it back because I didn't want to go back there, but I decided to cut my losses and just went to firestone. It ended up being less there and they did a great job! read more

Fastest Safety Check Inspection! I was dreading waiting a whole hour with my 2 year old daughter but we got their 10 minutes before our appointment at 10 and my car was done at 10AM!!!!! Def saved time and a drive to Kaneohe where I normally go to do my inspection... read more

So I went here twice because I live in Laie. The first time I went here I was able to get my safety check. It went smoothly. The second time I came here was 3 weeks ago for my oil. It took an hour to get my oil changed even with an appointment. I waited 20 minutes more to get my car keys. I called a week later because I noticed they didn't reset my check car engine light. They said they would call me back but they didn't. I tried calling them back and the voicemail said they will be closed for a week. Stilling waiting to get my "check engine" light to reset. Although they are closer, I think I would rather drive to town instead. read more

Wonderful people who fixed my flat tire on a rental without a problem. Thank you so much!

My little bug died on me yesterday. I called them up and they were very helpful. They come to my house and they did their magic! My buggy runs fine! Sure as hell I will recommend these guys! Very nice people! Very professional, and they know what they doing! Mahalo Johnny and Ben! You saved my life! read more

Staff very polite. Aaron was the BEST! Trustworthy, quick, and dependable service!

Had to change my CV joint on the passenger side. I now have a leak coming from where they worked on my car as well as they forgot to replace a bolt on a my brakes resulting in my brakes screeching and not braking properly. Terrible job done for a high price read more

These guys are awesome! Very nice and honest. I highly recommend if you are looking for a mechanic.

Great service. Ben and his staff are super friendly and do the right thing. Always good to have mechanics you can trust

Stopped in late on Friday afternoon. They were able to get me in for a safety check! They normally take appts for safety checks between 9-12 only but said they may have time towards the end of the day and to stop by to check. Very professional and courteous. Highly recommend this place. My mother in law brought her forerunner here for a safety check as well and was the one who recommended them to me. read more

I had them change my starter & oil and they totally forgot to put back the screws for the plastic cover under the engine. Every time I would go on a speed bump it would make a screeching sound (which was the plastic). I had my friend check it out and the plastic cover was actually scratching my belt which could have ruined a lot of things in the car. I had another friend that changed their oil and they didn't put back the cap on the bottom of the oil tank so their car smoked out and got stuck in town. They seem professional at first but their work does not show it. They charge a lot as well for labor ($100/hour). I would recommend going somewhere else that doesn't do half ass jobs like them. read more

Bought a used car from them for our college student daughter. Paid $3000 for it. It broke down the next day. They took it back, had it for 6 weeks. Upon getting it back, it ran for 2 weeks and broke down again. Now needs $4000 in repairs to get it running again. We are out $3000..on a car that ran for 2 weeks. I don't know how they can disregard $3000 and not do a thing to make it right, but in Iowa, where we are from, $3000 is a lot of money. Very disappointed in the entire process from this business and feel very angry and ripped off. Starting the car buying process again..this time taking out a loan, as the $3000 was my daughter's money she saved to purchase a car in Hawaii. Nothing to show for it. Horrible business men. read more

Awesome place! Mechanics know what they're doing and are always willing to help out. I bought a van from a private party and Johnny helped confirm the diagnosis I narrowed it down to and when I got it fixed cleared the check engine light it had on it. Definitely the best shop to take your car to on North Shore! read more

Amazing customer service. Friendly and helpful with our flat tire. Very willing to help. Honest and trustworthy auto repair!

Johnny has helped us fix our vans several times now. He has even done home visits because our van wouldn't run. Very fair and honest pricing, and only suggests fixing what really needs to be done instead of adding on different services to milk us dry! Just took my van in today for diagnosing the check engine light and his entire staff was friendly, helpful, informative, and accommodating! I was in and out within an hour and paid practically nothing for the services they provided. Soooo soooo happy there's a good honest mechanic nearby!! read more