Cancel

    Search

    Puragain Water

    4.7 (177 reviews)
    Closed Closed

    Get pricing

    Response time

    3 hours

    Response rate

    85%

    Services - Puragain Water

    Water purification system cleaning and maintenance

    Puragain Water Photos

    Recommended Reviews - Puragain Water

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Cut sprinkler system power wires, about 8 of them!
    Michael Q.

    I have one good thing to say about this company, which is once the system is installed correctly it works (not so sure yet on the system being advertised to clear up scale on the faucets just yet but I will update my review within 6 months of usage). Problems: 1. Sales person advertised that the system could be installed in the garage with no problem (mind you the actual techs were not present). - This was not the case as when the techs showed up, they indicated would need to dig across the entire property to install in my garage based on where my water main was located, thus my filter was installed outside which is subject to weather issues. They convinced me that they had some weatherproofing methods available and there would be a bypass installed in the event of freezing, etc. 2. The salesman (they will visit you) advertised that the technicians had all necessary tools to see existing structures/cables underneath the ground and if indeed they did hit anything they would repair it (to include sprinklers). - When the technicians arrived, they immediately started digging and asking questions that the sales person had the answer to the day prior. Puragain hit internet cables and sprinkler power cables. It took them 2 days, plus a couple of call backs (explain this in next one) to complete the installation. Installation was advertised to take half a day. Thus I spent New Year's Eve holding a flashlight to assist the team that was unprepared for the job. They arrived at 9:00am and left that night at 9:30pm. 3. Call backs: The technicians came unequipped to perform the work required the 1st time and tore up the yard during the installation. We called them out 3 times to pound back the soil and grass they removed during the installation. Additionally, they forgot to cut the water main back on after they claimed they were finished, thus we had no water flowing after about 5 minutes of trying to get the air out of the pipes as instructed. Thus they came back and cut that back on. Lastly, when I tested the sprinkler system, an immense pressure built up just underneath the filter and water blasted all the way up to the second story of my house (no damage to the house) but they had to come and fix that as well). 4. Sprinkler Issue: They were able to fix the pressure problem underneath the filters, reconnect the internet power cables successfully, but they severed my sprinkler power cables (~ $800), and still 2 zones in my front yard are not working. The ultimate worse thing is that Puragain said they would pay for the Sprinkler technicians required fixes (in writing). They have not paid a penny and it's been just short of two weeks in requesting a status on paying for an invoice to fix my two zones in my front yard and send us a check for the ~$800 when the service tech came out prior. The Heath TX City Manager, who is somewhat of an owner of Puragain, multiple responses to this issue has been that the invoice was sent over to Accounting (no payment) and that he had not heard back from Accounting. Bottom Line: I would never recommend this company to anyone at this time.

    Broken tile during water filtration system

    Horrible company! Very unprofessional. Broke the bathroom tile during install on January 2022 and they never fixed it. Called for service numerous times and they never sent anyone. Trying to get a manager to call me back and they don't return my call.

    Our new Puragain system.
    James M.

    James our salesman showed up on time, was very knowledgeable, helpful in answering questions throughly, and helped us pick an appropriate system for our specific water challenges. James was NOT a typical pushy or pressure salesmen. Our installer Armando, showed up on time, was very easy to work with. He addressee all concerns and took his time to explain the install process. There were zero surprises. Armando worked fast, didn't leave a mess, and didn't chip the stucco or paint on my home. Very clean install! Flawless sales experience and install. We picked the right system and Puragain sent quality people to help us.

    Alkaline faucet
    Paul P.

    Just had the Puragain water system installed with the alkaline water system. So far everything is good we can actually taste the difference in our water. Our installer Francisco did a fantastic job. He was also helpful giving us a few tips on some of our previous valves. System looks very solid, since it is installed outside wondering how it would stand on days that is over 100 degrees only time will tell. We can actually tell some differences in our shower water and love our alkaline system. On the filter will deal with that when it is time to replace. Wish the had zero finance for 12 or so months plan on paying for the year is over.

    Alkaline water setup

    Jose Pineda was my puragain technician. He was very professional and thorough from beginning to end. His knowledge and skills are superb and my installation was seamless. Answered all my questions and also went over maintenance Information regarding my water system. Amazing work!!

    We love our Puragain Water system! Call now, ask for Brett.

    See all

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Service was fast for installation of entire system. Brian was courteous and communicated each and every step of the way.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of James L.

    James L.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of James L.

    James L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of James L.

    James L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lonnie L.

    Lonnie L.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    They are very professional and very knowledgeable people I hayli recommend this company.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Francisco installed everything properly and neatly. Christopher was the Sales representative, who was knowledgeable. Thank you.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    On time and wonderful experience so far. Jose P explained everything and was very nice. Thank you

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lonnie L.

    Lonnie L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of James L.

    James L.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of James L.

    James L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of AJ L.
    0
    39
    2

    2 years ago

    I was great experience service was timely and installer Francisco Alvarenga was very professional!

    Business owner information

    Photo of Yeshua B.

    Yeshua B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Yeshua B.

    Yeshua B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeremy X.
    957
    91
    14

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Great company that has amazing customer service. The water quality is amazing and they put their customers first.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Francisco was awesome and informative. Very clean with his work and enthusiastic. Great work done

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jenny R.
    27
    12
    18

    2 years ago

    Business owner information

    Photo of James L.

    James L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Installation service by Giovani was . He went above and beyond to get some fixtures working correctly.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of James L.

    James L.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S R.
    1
    6
    1

    3 years ago

    Business owner information

    Photo of James L.

    James L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A M.
    0
    9
    0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Great service from Spencer, I appreciate him going through the different filters available, his work was clean

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of James L.

    James L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of James L.

    James L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chee F.
    0
    20
    13

    4 years ago

    Business owner information

    Photo of Lonnie L.

    Lonnie L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S N.
    45
    5
    0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    Page 4 of 5

    Puragain Water Reviews in Other Languages

    Ask the Community - Puragain Water

    HelloRyan I have set up for a technician to visit you all had a slot open so he will be here today. Do you think dirty filters could cause low water pressure ? Already…

    Hello Paul, Our filter's lifespan depends on factors such as usage and the contaminants in YOUR water. On average we see the filters lasting between 12-18 months. A full set replacement (if needed all at once) would be on average between $175-$450.… 

    When are the shipments of filters available?

    Hello Paul! Our team has filters ready for you! Please email me directly with your account info, and I will help set up annual service for you - ryan@puragainwater.com

    Do you offer the stand alone water cooler unit that connects to the filters and water tank under the sink? Am just looking for this water cooler in the kitchen. We cannot install the tiny R/O faucets on sink. Landlord will not allow it. Answer?

    We do not offer Water Coolers at this time. However to avoid drilling an extra hole in your countertop (assuming this is what is not allowed) for the separate drinking faucet, we offer an upgraded 2-in-1 RO faucet. This option replaces your existing… 

    (1) What is the life expectancy of this system? (2) Also, can I expect to see no sediment or…

    (1)Since the components can be replaced, the system will last indefinitely. (2)Depending on the amount and type of scale deposits that are present in the plumbing of your home, you may see calcium particles in the aerators, showerheads, bathtub, and… 

    View All 5 Questions

    Review Highlights - Puragain Water

    We've decided to get water system today and both Austin and Jose Pineda were very helpful.

    Mentioned in 22 reviews

    Read more highlights

    Diamond Pure Water Filtration

    Diamond Pure Water Filtration

    (454 reviews)

    Was researching for months to find the best and most cost efficient soft water system. My coworker…read moretold me about this place so I called to request a quote. The lady that answered said she would forward my info to an Oscar. Oscar called me about an hour later and went over the entire system and the cost. His price was about $500-$1000 cheaper than local competitors. With good pricing and probably the best yelp reviews I decided to go with him. Installation was about a week later. The installer came around 11am and took about 8 hours to install the entire system. His install time too longer than originally quoted but I'm glad he took his time and didn't miss any steps. When it was all done he educated me on the entire system. It's pretty much a set it and forget it system except for maintaining certain salt levels. Within days I felt the difference in my skin. It wasn't as dry as before and the water really did feel soft. Highly recommend them!!

    The water quality has significantly worsened in just over half a year. When I contacted this place…read moreabout the issue, they only performed a basic water softener test and then advised me to take my water somewhere else for a proper water quality test. Water seems soft but it doeant seem to remove any other toxic elements no more or does less This was especially disappointing because they advertise that these tanks should last 5 to 10 years. Based on my experience, the performance declined much sooner than expected, and I did not feel like the issue was taken seriously or properly evaluated.

    Pro Water Solutions

    Pro Water Solutions

    (115 reviews)

    So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

    I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

    Crystal Clear Water - Clack, Fleck, Brio, Waterdrop Authorized Distributor and Installer

    Crystal Clear Water

    (445 reviews)

    I'm extremely satisfied with the service Anthony is an…read moreexcellent technician, very friendly and very helpful. I've been with Crystal Clear water for around 10 years and I haven't had any issues

    Last week or so, my water pressure started to go down throughout my house and eventually stopped. I…read morecalled Crystal Clear Water and they sent out their team to diagnose the issue which was coming from the water softener filtration system. The water system I got 3 years ago from them had warranty so they stated they would come out and replace everything & add a resin filter. Once they came, they started to clean out all the faucets/shower heads since these little resin beads were stuck inside, cleaned the toilet tanks, checked my washing machine/ fridge water lines and even offered to assist changing out all the kitchen/bathroom valves (got the water valves via Home Depot myself). In addition, they flushed out my hot water tank as well. Now my house has 4 bathrooms, several sinks and faucets so a lot of this took some time but I never heard them complain and they went straight to work. They even replaced my drinking water filters. This company is A++ Now the water is back in my house and coming out even stronger. Thank you Tony, Andy and your team for all your hard work. Side note: I called a plumber before Crystal Clear Water and he said it was the PRV valve issue.. Changed the PRV valve and it wasn't even the problem so money was wasted there... so CALL CRYSTAL CLEAR WATER FIRST!!

    MCS Water Technology

    MCS Water Technology

    (112 reviews)

    Great experience hiring MCS for a new water softener installation…read more I live in Yorba Linda and had been given the name of a company that was an authorized installer of Puronics systems in the area. That company came out, didn't provide any literature and verbally explained what they offered and quoted some ridiculously high prices. Then I was driving home one day and saw a service truck for MCS in my neighborhood that had graphics on it that said they installed Puronics systems. I spoke to that technician and he came over to look at my existing worn out system. He had literature explaining all their offerings and quoted prices that were much lower than the other authorized installer had offered. He gave me the quote on a Friday and three days later on Monday, they finished the installation in about 3 hours. The completed installation looked very professional. In setting up and testing the system, the installer (Jun) fine tuned the settings for the hardness of the incoming city water, the number of people in the household, the system regeneration timing (# of days), etc. while continuing to check the outgoing Puronics water for the correct softness (with a chemical test) after each adjustment. He then explained to me the functions and operation of the control panel. In summary, I'm very satisfied with MCS Water Technology for their pricing, installation and quality of technicians. My lesson learned is to check if there are other authorized installers in neighboring areas for an item you're shopping for. In my case, I found a gem of a company in MCS that was just a few miles away in Rowland Heights.

    We had to MCS to install the saltwater tank system and filter under the sink…read more The technician was very professional and did a excellent job This is the second time we had MCS installed the saltwater system. It's very reliable. I highly recommend others who want to install a saltwater system should go to MCS

    LifeSource Water Systems

    LifeSource Water Systems

    (975 reviews)

    I had my LifeSource water system for over 12 years (I now live in a condo so couldn't bring with me…read moresadly) and absolutely loved it - the no filter changes, truly set-it-and-forget-it convenience was amazing! My parents recently purchased the Elite ScaleSolver PowerPac and absolutely love it. They've noticed significantly less buildup on their fixtures and appliances, and the water tastes amazing from every tap. My mom especially loves not having to go downstairs in the middle of the night if she forgets her water...she can simply drink straight from the tap! Best in class, and I love the peace of mind that it's NSF/IAPMO certified from top to bottom. Highly recommend!

    We live in Oxnard and have very very hard water. Before installing Lifesource, I had to wrap bags…read morewith vinegar and water in them around the and parts frequently to remove scale. I also had to take apart the faucets and get the gunk off the screens. I would say I had to do every couple of months now after years of Lifesource once a year and it's not nearly as bad as it ever was before. Service calls are wonderful people show up on time know what they're doing fix what they're there to fix and are incredibly friendly. The infrequent need to change the canisters is a real plus. While, you do have to plan for those expenses, they are long lasting. over time it was less that our collective monthly expenses, especially if the maintenance by hand that was required was considered. When we were evaluating the system. It sounded expensive until I did the math on what we were paying for soft water which my husband dislikes the feel of. The difference is immediately recognizable in showers for hair and skin is something far better than I was .expecting. The water coming out of the tap is great! We do have a reverse osmosis for ice. The grey water every two weeks is used for the lawn and outside plants, so no waste and no big delivery trucks on the street on a regular basis. Jonathan our rep is always available and we are very happy with Lifesource!

    Custom Water Systems

    Custom Water Systems

    (56 reviews)

    All I wanted was a R/O bottle free water cooler (rented) for 1 room, the kitchen for drinking,…read morecooking, other and not spend a fortune. CWS was my saving place. I called so many places. They only serviced the entire house or their R/O b/f water cooler standard or deluxe model (if they had water coolers) had to be purchased, they didn't rent. If they rented the monthly and install rate for 1 room was insanely high. Then I called CWS, talked to Phil, friendly helpful guy. Gave me unreal affordable quotes. I had to repeat back to be sure. They had various R/o b/f water cooler models. Standup unit or counter. Set a quick install date, Phil came and answered all my questions, showed me around the R/O b/f water cooler, the filters were inside the cooler. Who knew? Didn't have to go under the sink. The landlord wouldn't allow the R/O faucet install. Everything was great. Phil cleaned up. Made sure his install was fine even though he had another big job in south OC yet to drive to after my job. I was in IE. I highly recommend CWS to those who want filter clean water for just their kitchen fellow Yelpers. My cooler has 3 settings. Hot, cold, regular. If you want a Rental standup unit ask for a 'new' one. They'll know what you're talking about. My roommate will especially use the regular temp setting for her sunroom full of plants. I'm sure they'll (plants) thrive & be happy as I will. Call (CWS) them today. They're very friendly and courteous.

    Don't know how to start, 1 year and 6 months ago, we had Phil come to do the entire water filter…read moresystem for our home, everything was done perfectly, professionally, and with good customer service. Today the water leaked from a screw washer, I called Phil he was in another job and sent his brother over to take care of it. Perfectly done again. Sorry for this review beings overdue. Highly recommend!

    A2O Water - USA made carbon filters Kangen machine compatible

    A2O Water

    (10 reviews)

    I have spent HUNDREDS of dollars if not more over the years with this company purchasing filters…read morefor my Kangen water machine and most recently $99.95 on August 5th and they "SUPPOSEDLY" sent me a countertop filtration system that WAS NOT delivered. Upon emailing back and forth with "Cynthia" her exact words are "Dear Jonathan,   I am sorry for your current situation regarding you never receiving your order. I spoke with my Sales Manager and I have been informed that, Yes we do have insurance on some items but it only applies to "LOSS" or "DAMAGED" items. "DAMAGED" meaning broke/cracked during (USPS) transit. "LOSS" meaning the item got lost; has no movement during (USPS) transit.   And, unfortunately once the shipping service (USPS) states that your item has been labeled "DELIVERED" to it 's shipping address; insurance can no longer apply.   I am sorry for any inconveniences. I really tried everything possible to do more. I strongly suggest you contact a supervisor at your local post office, maybe they can do something more. Thank you very much for your time and business". With that being said you have lost a long time repeat and loyal customer. The fact this company refused to do anything at all to help rectify this is appalling, disgusting, insulting, and messed up. They don't value customers at all and they are just another greedy company that puts money in front of people Stay away from this company!!!

    There alkaline water is so good. I'm a personal trainer and I workout often. Using alkaline water…read morehas made a difference on my hydration levels. All my clients drink it & they love how it taste. The water systems are easy to use & install. They have series of model to choose from. Highly recommend the IE 900 system top of the line stuff. The staff is super friendly, they let try free samples.

    Puragain Water - waterpurification - Updated September 2026

    Loading...
    Loading...
    Loading...