JUST THE BEST. Travis got back to me right away when I had an interest in getting my truck lifted…read more I was unaware that they offered a full service involving searching for new tires and finding the right price. Travis sat with me, talk with me and didn't try to get me to buy anything I didn't need. We found the best price and within three days my truck was lifted with brand new tires. Travis also took the time to drive with me to make sure that everything felt right. If you're looking for someone to trust with your vehicle and your money, trust the Custom Shop. I don't normally write reviews, but this one was absolutely necessary.

Amazing customer service from owner Travis. I came to his shop with the vision and he sat me down…read moreand took the time to go over what I wanted and my expectations. Needless to say it surpassed my expectations. He took the look of an already beefy TRX. and made it a Monster. I came in looking for rims tires and a possible lift to accommodate my vision. He found all of it and saved me money in the meantime. I highly recommend Travis and his team for all your custom needs. Great job guys.

Got me in the day of, gave me a quote over the phone, not the run around like other shops. Highly…read morerecommended! They get it DONE !

The BEST auto shop in VEGAS!…read more - The owner Romeo is super friendly, very communicative, the best owner to work with - Their mechanic is very knowledgeable and does a perfect amazing job - I got lowering springs installed, headlights, and wheels, on my BMW M4 - Great fair prices - Super clean job, they took care of my car with extreme care and love - They went the extra mile and even offered to deliver my old wheels to my house I will be back for more projects. They are the BEST!!!

We got our windows tinted a few months ago. They did a great job!! Absolutely love it! We love the…read moreshop, the customer service was great. Very professional, very friendly. They took very good care of our car.

We bought two new trucks for our business and called our old wrap place only to find out they…read morearen't doing wraps anymore! Thankfully, I reached out and explained the situation to Joe. I thought we'd be out of luck since we had no files of our previous design, but he said it was no problem like a pro! Thankfully, we were able to get ahold of our files and they were able to use them with only a few slight changes. They totally nailed it! Got us in asap, color changed one of the trucks so It would look white like the rest of the fleet and 3/4 wrapped the other to match. All in under a week. We have been through the ringer all these years with a few different wrap places, but at incognito wraps with Kathy and Joe at the helm, I am sure we've found our home!

I chose Urban Automotive because of their good reviews, even though it meant driving clear across…read moretown. Unfortunately, my experience was very disappointing. When I called to make the appointment, I clearly explained the issues I was having with my vehicle. The woman I spoke with told me the diagnostic fee would be $49.99. Based on that information, I scheduled the appointment and drove across town to bring my vehicle in. When I arrived, the same woman then told me the diagnostic would actually cost over $200 because what I described was considered "two separate issues." I was extremely frustrated because I had already explained those exact issues to her over the phone. What bothered me even more was that once I questioned the price, she suddenly wanted to give me a full disclosure and explanation of how their diagnostic pricing works. That information should have been disclosed to me when I made the appointment, not after I drove across town and showed up expecting the $49.99 diagnostic fee I had been quoted. None of this was mentioned during our original phone conversation. I decided not to have the diagnostic done because Hyundai charges around $200, and for that price I would rather take my vehicle directly to the dealership. My issue isn't that a diagnostic can cost more depending on the problem. My issue is how the pricing was communicated to me. If I had been given the full disclosure over the phone and told that my particular concerns could result in multiple diagnostic charges totaling over $200, I could have made an informed decision before making the trip. Unfortunately, I feel I was misled when I scheduled the appointment. Being upfront with customers about pricing from the beginning would have prevented this entire situation and saved me a wasted trip across town.

The shop worked quick to get us in. I already knew what the issue was and was going to fix it…read moremyself, but at 110 degrees and not all the potentially required tools, I didn't really want to start something I didn't want to finish. I had all the parts already, but the shop said they couldn't use it as they warranty their work and have to ensure the source. That was a bummer on my end due to markup vs what I got them for, but in the end I still didn't want to do the work. They warned that my vehicle, an older Jeep, was known for snapping bolts and potentially tripling the work. I knew that, it was one of the reasons I didn't want to deal with it! The shop said they'd try to avoid that issue, and they took care and made it through with no broken bolts. Vince up front and Zach the owner were both very friendly, explained everything, didn't keep tacking on hidden costs, and so far everything is working great. Their prices were fair and they do an entire vehicle inspection that you can pick and choose what to address. Honest, fair, quality work. I couldn't ask for a better garage for me and my family.

I had them upgrade my Àudi RS6 with VALVETRONIC Exhaust System. They did a great job! I will be…read moregoing back for more upgrades!

Unbelievable how efficient and quick this shop was able to turn around a bad situation. Not once…read morebut twice. I will ALWAYS use them over a dealer for my exotic car maintenance considering their staff are trained just as much so if not better than the dealers and they are much more personable then the dealer. First issue was a evap and vacuum line repair in my Lamborghini Urus, they diagnosed the problem and provided all details needed to present the case to the seller to fix. The second time, a fuel pump replacement which would have cost $5k+ from dealer with 3+week lead time while the car sits outside, came out to be nowhere near this cost, literally a fraction of it, and done in a couple days.  BTW this was a massive issue with fuel pump where it was spraying gas under my 10 year old and pooling up...could have caught the whole car on fire and burned my house down, no joke. Set aside the facts, the staff cares and makes the effort to get things done. Their site came up when I searched best audi mechanic las vegas or best lambo mechanic las vegas because I was in a rush, however seeing that they specialize in all european car repairs in las vegas boom, im locked in. I have some brakes to swap out soon on this lambo and Ill be bringing it here. I only wish I knew about them when I had my BMW as this would have saved me a ton on dealer headaches when i was looking for BMW mechanics in las vegas, not to mention best BMW mechanic las vegas reviews which they have, and the BMW dealer doesnt (facts).  If you have an exotic auto, european auto, Audi, BMW, Lamborghini or similar, I recommend going here or you will get jacked around by the dealer. Cameron and his team will tell you how it is, are transparent with the services needed (regardless whether brake service, oil service, fuel pump service, vacuum lines or anything else) as youll know whats involved, parts, and costs.  Thanks guys seriously, imo your the best Lamborghini independent mechanic in las vegas (in other words, best exotic car service in vegas!)

Great service and even better workmanship at a fair price…read more Good work is rarely cheap, and cheap work is rarely good

Look how amazing my gate came out! It's truly a one-of-a-kind piece and I've already gotten so many…read morecompliments on it. I absolutely love it. Scott was so easy to work with and really helped me bring my design to life. He's not just a fabricator--he's an artist, and his talent shows in every detail. I can't recommend him and Fabrication Syndicate enough!

There is nothing I can say that will do as much justice as the pictures do, and the pictures can…read morenever tell the full story of how beautiful this machine is in the daylight. (Oh, please understand that I'm a TERRIBLE photographer, and I'm getting professional shots done of her later.) Yuri worked diligently to help design my wrap, bring it to life, and then did an absolutely masterful job of making my car the most magnificent and eye-catching vehicle on the road. Super easy to work with, great communication, and just overall fantastic to work with, I heartily recommend Five Star Factory.

Five Star Wraps and Tint are awesome! Competetive pricing, easy to call and schedule! It was my…read moredream to get a creative custom design for my Jeep. Now the stars and planets are on my car and I am the star on the road! Everyone pays attention to the design and art on my Jeep! Also , Yuri offered to install heat control window films. It reduced temperature in my car dramatically!!! Thank you Yuri and Five Star Wraps and Tint Team for great customer service and perfect execution!

This review is overdue! I just recently returned to get the front end of my car wrapped after it…read morebeing struck and those parts replaced. The work is amazing, they are very flexible and extremely communicative. Matt is great, he even sent pictures of the work in progress and the final product was awesome.. their team is amazing! This most recent time I came I noticed they covered a spot to a ding from a shopping cart on the opposite end where the repairs were made and we hadn't even talked about doing so, so I really appreciate the quality and them going above and beyond my expectations. Thank you Matt and your team for everything!

They do a great job applying wraps, tinting, and ceramic coating. I have taken two of my vehicles…read moreto them. 5 stars!

Big shout out to Ryan for taking care of us for tint on our new Q3. If you want quality for a…read morereasonable price and amazing service this is the place you need to visit.

Got a small thin sub put in and amp and windows tinted…read more $2,700!! And the sub is underwhelming sadly. I know size matters for subs. But damn this was not worth the money