Mike was a delight to work with and had his hands full with SweetPea. Mike was able to win her over thank you. Hercules and Nala looked great after their grooming!!!! read more

Wouldn't recommend bringing big dogs here. We have a large 100lb 1yr old doodle and the groomer complained about him. Our dood is the sweetest guy and I understand that puppies can be difficult but it's the dog groomers job to work with dogs. Don't complain about how difficult dogs can be to work with. If you don't like working with big dogs and are gonna complain about it, just don't commit to it in the first place. This was a bummer to experience and will not be coming back to them for our grooming needs. Hope y'all can work on your customer needs and personal expectations. read more

Fella named Mike... very good at what he does. He asked all the right questions, looked you in the eye.... leaving your dog somewhere can lead to trepidation, but he put me at ease. Knew how to clean/trim my breed (Irish Setter). Will def go back. Highly recommend. read more

Amazing grooming spot! The groomers are so sweet with the pups. My old english sheepdog pup came out looking like a million bucks. It was her first grooming appointment and everyone made her feel comfortable and got her excited to be there. Mike had an OES in the past so it was nice to hear his advice on managing their hair. I was initially thinking I would have to cut her hair and nails myself - but now that I had such a great experience at PURE, I think she will be 100% in their hands now! read more

It took 5 hours for two dogs, and they came home acting extremely strange, especially my smallest baby (maltipoo) who was cut on his balls as well as his back. The haircut was ok, the only thing they did good was the nails. I wouldn't return read more

Pure Grooming - Sorry for the graphic pic lol, but they cut his balls and the tip. My puppy also has a scab on his back from being groomed here - Pet Groomers Near Me - Poway, California

I am very disappointed with the services we got last week. When I dropped my 16 year old Maltese off at the business, I confirmed both phone numbers they could use to call when he was done. We never got a call. I tried numerous times to call them. They only have a voice mail recording that says they will return calls within 48 hours. So after 4 hours my husband and I drove to the groomer to find out what was happening. The person at the front desk claimed they had been calling us!!! Then they up-charged the grooming service because my little old guy was "snippy." Do not choose this grooming business! You can't reach anyone by phone and there may be added expenses. read more

Took my 18 year old cat today. We normally cut her nails but she had one overgrown nail that was curled and we were afraid that we would hit the quick trying to trim it. I told them about the nail and also about her age to be gentle. I felt that Mike was extremely rough with her and trimmed her curled nail without any care or precaution and sure enough cut into the quick causing her to scream in pain and start bleeding. My cat started to get mad and hissing after he hurt her and he brought her to his table to finish the job. My cat was trying to jump off the table and he was holding her by grabbing her hind leg which she has arthritis being 18. He then put a helmet on her to finish the job because he was afraid to get bit. We left with my cat bleeding and she has been limping since we got home due to the roughness grabbing her from her back leg. I wouldn't go back and would never leave my cat alone in this persons care. My cat is only 6 lbs. I feel awful that I took her here. Also the place was not up to my standards of cleanness. Not a fan. read more

***Update*** I decided to go back to Pure Grooming after two rounds of grooming for my pup with another groomer. She did great but unfortunately moved away so I thought I'd give Pure Grooming another shot. Mike and the folks that have remained on his crew are still more than pleasant and good with my pup. I talked with Mike on the previous occurrence and he was more than accommodating and echoed my thoughts on some of the growing pains of a new business. Glad to be back with Pure Grooming, especially now that we have a new addition to the pack. read more

THANK YOU PURE GROOMING! I had a situation at The Buried Bone Poway where my dog was not cared for in any form *see my Buried Bone review for all details* - I walked into Pure Grooming on probably the busiest week (Thanksgiving Weekend) without a scheduled appointment and they were able to give my dog a whole lot of TLC in such short notice. With the stress that comes around during the Holidays it was super stressful and inconvenient when Dewey was picked up from The Buried Bone Poway after 2.5 hours without a brush through his hair, dirty ears, long nails...etc etc. Dewey was just as impatient when he realized that he was in ANOTHER grooming center (a dogs favorite place). Now that I'm home and I have all my thoughts in one place we are more than pleased with the quick service that Pure Grooming was able to provide. I already scheduled his next appointment and am forever boycotting The Buried Bone. read more

We have been taking our fur baby Coco to Pure Grooming since we adopted her 4 years ago. When you walk in the door you are greeted by friendly smiles. Lauren does a great job at scheduling and can fit us in at last minute. Coco loves her stylist, Mike. She is usually scared to get a bath at home but when she is under Mike's care she feels comfortable and allows him to do his work. The staff here genuinely love what they do and it shows! read more

Pure Grooming - Our Coco after grooming - Pet Groomers Near Me - Poway, California

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Super nice facility. love their hydraulic dog self wash tubs. Makes it so easy and no bending over so easy on the back. Always friendly and helpful. Great business! read more

We were one of their first customers when they opened but have steadily seen the prices increase over the years which is unfortunate because they used to be very reasonable. Still are [somewhat], but wouldn't drive out of my way to see them. The last time they charged us double the price for my dogs "temperament" but was not justified in my opinion. That's the nature of the job..dealing with every dogs personality. I thought it was crappy to charge double price for a simple 10 min job. I never knew this would be a possible fee before hand otherwise I wouldn't have been so put off. I will not be returning due to the fact that the groomer was raising his voice at my dog and became so flustered right away! read more

I am so glad I trusted the reviews and brought my dog to this groomer. Not only are their staff on point with fast communication (online, phone and text), I can tell that they actually care about my dog's experience there. They've even been able to suggest ways that I can help with his coat and persistent ear issues. I have a 12.5 year old miniature schnauzer, he's a grumpy old man and has had several bad experiences at groomers (PetCo, PetsMart, etc). I've even been called to come pick him up early from those places because he's too stressed and they've had to muzzle him. Not a great experience all the way around. Pure Grooming is the exact opposite. For his first appointment, they took their time to work with him (no muzzle) and he wasn't a nervous wreck when I went to pick him up. I've taken him there several more times since. He is totally fine when we walk in (no fighting or scared shaking), he recognizes the staff and is excited to see them. This place is amazing, especially with notoriously difficult dogs like mine. Well, I guess he's not even difficult anymore! read more

I wrote this review sometime ago but apparently never posted it! I run a dog daycare and boarding facility just a short walk away from Pure Grooming. One of our guests, Toby, is going home today after 2 weeks with us. We wanted to send him off nice and clean so we visited pure grooming for the first time after it was recommended to us. We are impressed! The entire place was clean, the self wash tubs are comfortable to use and the soap worked wonders on our dirty boy. Thanks Mike, for providing such an awesome place to bathe our guests. We will definitely be back! read more

Mike has been grooming our pets for the past15 years. He is so great with all animals. We just had our older cat Gus groomed, and he came back as happy as a clam, and much cooler! No trauma at all! Mike always talks to our dogs and cats as he's grooming them, so they stay calm. read more

We have been using Pure Grooming for about 2 years for our two dogs. They have never been anything less than accommodating, kind & top of the line. read more

I've been taking my dog to PG for the past 2-3yrs. I've been happy up until yesterday 6.14.19 when dog got groomed. My dog is a older dog(senior citizen)and stays home mostly; she leaves the house only for walks and to get groomed. I don't do dogs parks anymore bc she's gotten fleas in the past. I picked my dog up after she was groomed yesterday and I always check her when we come back home for fleas; I found a flea crawling on her belly. I gave the dog a bath and washed out any other possible fleas. I used the flea comb I had and combed through her coat to make sure she was flea free. I dryed the dog off and blew dryed her then applied the topical flea medicine I have. I spoke with the owner regarding my dog picking up a flea the next day. He denied being the potential source of the flea. He offered a flea bath free of charge. Also, note that they have a new 2% credit card convenience fee added. We wish them the best and will be taking our dog elsewhere. read more

This was my first time to bring Oliver (Bichon) & Goldilocks (mix) here. I am very happy with their grooming, cleanliness, and courtesy. read more

Pure Grooming - Pet Groomers Near Me - Poway, California

I took my Sophie girl in for a trim yesterday and initially I was happy with their work... although it took so long for them to bring her out to me. As I waited I felt like something was wrong, but when she came out they didn't say anything. I paid and left the store. When I got home and got a closer look, I was surprised to see that while trimming near her eye they go so close to her skin, it was bleeding. When I called Mike, the employee, who worked on Sophie, he said he had no idea. I find it hard to believe he didn't notice it when it happened. After speaking to him for a while about my concerns, all he said was I'm sorry and made excuses for what he had done. I will not be taking Sophie back, and I advise you to check your babies closely if you choose to use them. read more

Pure Grooming - Pet Groomers Near Me - Poway, California

My little Yorkie was very happy after her grooming . She wasn't stressed out . In the past after gromming she always gave me a silent treatment Lol. read more

Pure Grooming - Pet Groomers Near Me - Poway, California

We love this grooming place! They are always super friendly & make my fur baby feel safe. They do an excellent job buffing down her nails & they usually do it right when I walk in. Today I took her in for a bath & nail buffing. They took her right away. They also have a self washing station where you can take your dog to bathe yourself. The tubs move up so you're not bending over, the water is warm & they provide the shampoo, shammy's to dry the pup & even blow dryers. The prices are great & the service is 5 star!!!!! read more

Mike was very nice, but they ran behind and my poodle was at the shop for 5 hours. Maybe that is the norm, but it really seems too long. She was extremely thirsty when I brought her home. I guess she was whiny and not as settled as the first time I took her there. The grooming was excellent, and they do take there time, but I'm still not sure what I'll do for the next grooming. Might shop around. Her fur curls up and gets a bit matted, so Mike complained about that. I'm thinking I need a less expensive groomer if I have to go more frequently. So I'm sure Mike will do a great job for you, but I'm still not sure where I will land permanently. read more

Pure Grooming - Daisy! - Pet Groomers Near Me - Poway, California

The crew do a good job here. They were very nice to my Great Dane before she died and are good with our little rescue Husky; he has had some anxiety going new to new places, but is now used to the bath experience. The cats honestly hate the experience (what cat really likes having a bath) but they come back soft and fluffy, just a little indignant. The shop is clean, the price is reasonable, and the staff are nice. We will be back. read more

Mike has altered the way they book appointments and dropped the old system. I just went there again, there was zero issues with scheduling and I got multiple SMS reminders on my phone for my appointment from a different scheduling system they're now using. With this, I can say they are among the best Poway has to offer. read more

Another great job of taking good care of my dog Churro!!! He got the clip, wash, and teeth package. We truly appreciate their love of animals and the service they provide. read more

LOVE this place.....they take such good care of my baby . Booking an appointment is easy, the atmosphere is friendly and you can tell the owner and groomers really care about fur babies! read more

We just got our puppy two weeks ago and he's a precious little mini goldendoodle. He came to us pretty dirty and it was clear he had never been groomed. Well we did our research and we are so HAPPY we came to Mike at Pure Grooming. I was very specific with how I wanted Finn trimmed and he did exactly as I asked. I've had trouble in the past with groomers with my first fur baby who passed a few years ago where groomers would do exact opposite of what I had asked. However, Mike did an amazing job with Finn and Finn knows he feels and looks good! Thanks so much!!! We will be coming back! read more

Pure Grooming - Pet Groomers Near Me - Poway, California

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They do the job pretty well. The only problem here is that we have to wait quite a bit for an appointment. Most likely because they are good at what they do Would definitely recommend this place read more

Mike is absolutely fantastic at nail trimmings. Both of my dogs hate, hate, hate having their nails done. I have to give them doggy Xanax and even then it barely helps calm them. I love that Mike is super fast and accurate, so the torture and pain for them is minimal. At other groomers they take them way in the back and I can still hear my Chihuahua screaming. Here, they groom them right on the other side of the wall and I hear almost no screaming. I moved to Lemon Grove and I still make the trek up to Poway so Mike can do their nails, he's the only one I trust to take care of my babies. Couldn't recommend highly enough. read more

They are all so friendly! And my parent's dog always looks so cute when they are done! Highly recommend!! read more

Pure Grooming - Pet Groomers Near Me - Poway, California

So I was really excited to try this place since it has such great reviews! I dropped my long hair Chihuahua off and asked for a cut but said I still wanted him to have some length and feathers. I got him back and they took a clipper to him and I wouldn't even have an issue if they'd blended it in. But there are literally patches that are longer than others and overall it's just really choppy. There is even a line where maybe he moved? And it is super uneven. I was not expecting that short and while I know it will grow back I'm just disappointed with how shabby it looks. For $55 I expected him to look amazing even if they did clip him but the patches and rough look is not what I was going for. Super sad but maybe I just didn't communicate well. read more

Pure Grooming - You can see how choppy the clip job is on the back of his neck - Pet Groomers Near Me - Poway, California

This is a great dog grooming salon. Mike is so good with our three dogs and they come away looking great and happy.

We are very satisfied with the service we've received. Mike took his time taking good care of our mini poodle. He looks so cute and clean when we went to pick him up. The staff was very courteous and they cared about our little dog. This place is a great pick. We will definitely come back again! read more

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Mike is the best! You can tell he has a genuine passion for taking care of animals & I feel like he treated our cat like his own. Mike came to our home, set up all his gear in the garage, & about 40 minutes later my cat had a beautiful lion cut & all her nails were trimmed! Mike is very professional & friendly... we will be calling him again for for sure! read more

Pure Grooming - Pet Groomers Near Me - Poway, California

Great service for a great price! We had to get our pooch groomed and ready for our wedding on Sunday, and luckily they were able to squeeze her in Saturday morning! AND they were able to cut her nails, which is a big plus for us because her last groomer said they couldn't because she put up a fight. With that being said, we will definitely be coming back! read more

This was the first time we took our dogs to Pure Grooming and we will be going here from now on. Both of our dogs looked great, but more importantly they were not scared when we picked them up! Both happy dogs. read more

I love Pure Grooming! My dog is very nervous and sensitive, so we have had a tough time finding a place that consistently grooms him in a neat way. He's a wiggle worm, so many other groomers have returned him with sloppy haircuts and nail trims. I found Pure Grooming over a year ago and even though I moved to a new town, I still take my dog to them. I use Mike every time. He's so patient and sweet with my pup, and his work is always incredible! read more

Pure Grooming - Pet Groomers Near Me - Poway, California

Definitely the best around. I bring my dog down from Menifee. Mike is the best groomer I have had the pleasure of utilizing.

I made an appointment last minute and was able to get in. The lady on the phone was very nice and they even send you a confirmation right away. When I first walked in, it was very organized and I was greeted immediately by Mike. He was soooo friendly and my dog was instantly excited to be around him. He really focused on asking me exactly how I wanted my dogs hair cut and didn't just brush off my requests. He was patient and made sure to ask every question to make me comfortable. This was my dogs first grooming appt and I couldn't have been happier. They tell you it will take at least 2 hours and that's great because you definitely get a perfect experience from their time frame. When I came back my dog looked so cute. He did everything I asked and the cut came out perfectly! My puppy was so soft and fluffy and smelled so good! They even gave him a complimentary bandana :) I can't wait to bring Emmitt back in the future! read more

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We DO NOT RECOMMEND Pure Grooming. Each of the times we have taken our dog to this groomer, there has been an issue. The grooming has been done well enough, but the office/business is inefficient, to say the least. For example, we took our dog in to be groomed at 9:30 AM yesterday after scheduling the grooming two weeks in advance. Six hours later, we still had not received a phone call to inform us that the grooming had been completed. Tried calling and even tried texting to try to get status with no response. Thought they might have lost our phone number, so I drove to their location only to discover that the grooming had only just begun after over 6 hours. Our dog was crated almost all day, and he is not crate-trained. The groomer, Mike, did not even refer to my dog by the right name while he was working on him and asked if we were the ones who re-scheduled from the day before. Not us! And the previous times we used this groomer, there have been similar such weird situations. It is virtually impossible to reach anybody at their office. It is even nearly impossible to reach anyone to make an appointment. We have tried leaving messages, but they have never responded to any message we have left. The only way we have found that we can reach them is via text, and even with texts, we never know if we will get a response. Poor time management, poor scheduling, poor communication, inaccessibility, hectic environment, poorly run business. Total inefficiency. We will never take our dog back to this groomer, and we will not recommend him to any in our network. read more