I accidentally stumble into this place. I didn't know they sell really good quality dog foods here. My two Shibas are highly allergic to chicken and grain. I was greeted by a nice handsome gentleman Rico. He gave me a couple of samples. He told me about the different foods they had, show me which one to give me girls. He was so genuine and thoughtful. I went home and feed my Shibas. They both loved the foods. Rico is super nice. Very attentive. He was easy to talk to and answer all my questions. Highly recommend this place. I'm taking my girls back for grooming read more

I've been coming to Dirty Dogs in Carmel Mountain for a while to use the self-wash station. In the past, whenever I asked for a tub to be cleaned, staff usually sanitized it. But, today was different. Both tubs had visible dog hair all over the mats, inside the tubs, and even in the drains. Which clearly hadn't been properly cleaned. When I politely asked if the tubs were sanitized, I was told they were sprayed down. But when I asked for gloves to clean it myself, the staff member came over with a dismissive attitude. removed the drain piece, set it aside, and walked away without actually cleaning it. Cleanliness should be a basic expectation, right? Especially, at a self-wash facility. I was disappointed not just by the filth, but also by the way I was treated for asking. I ended up leaving without washing my dog, after driving all the way from Escondido and coordinating with my husband to meet me there. It was a waste of time and a really disappointing experience. (Please check your security camera recording On August 11,2026 @5:40pm) read more

I've been a loyal customer of Dirty Dogs for years, and absolutely love our groomer Denise (she's the reason I am giving this business some stars and not just one) but it's honestly disappointing to see the direction things are going. One of the reasons I originally chose this place was because of their branding around organic, thoughtful, and customer-friendly grooming care. It felt like they genuinely prioritized the well-being of the dogs and the experience for owners. That's why the new $25 "cage-free" charge doesn't sit right with me. This change was implemented April 1,2026. Not kenneling dogs after grooming shouldn't be treated like some kind of premium add-on--it should be part of standard, humane care. I would think that most customers aren't leaving their dogs there for half a day so this fee feels unnecessary and out of touch with how people actually use the service. It comes across less like an improvement in care and more like a way to tack on an extra charge under the guise of something that should already be included. For a brand that markets itself as being about quality and ethical grooming, this change feels inconsistent and, frankly, a bit disappointing. I really hope they reconsider this policy because it takes away from what made this place stand out in the first place. read more

The new person they hired was extremely rude and had a lot of attitude. She was on her phone texting and seemed annoyed whenever we tried to ask her anything, as if we were bothering her. All I was asking for was a clean tub because the one she told me to use was dirty, and the other available tubs were dirty as well. I don't think asking for a clean tub is unreasonable. I've been coming to this place for a few years and have always had a good experience, but unfortunately, I won't be going back because I don't want to deal with her again. read more

I love coming here. My dog needed a bath soooo bad and I didn't feel like doing it myself so I called Dirty Dogs Carmel Mountain and they were able to squeeze me in with our favorite girl Denise! Denise is our fave! The entire staff is great. Very clean store too. read more

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I have a Great Pyr and Anatolian Shepherd and we love Dirty Dogs self wash AND grooming! I usually come here just for the self wash with my Anatolian, because he's short hair and I figured why not save a few bucks and do it myself. He's a big boy and also a big scaredy cat. He doesn't like the height of the tubs unfortunately but we had a staff member assist with picking him up and loading him into the tub...which was very kind!! Overall self wash is a decent enough price but I believe they have deals on certain days. Now on to the grooming... Had to use their grooming services last min because my usual groomer was completely booked! Dirty Dogs staff was extremely accommodating and communicative during the book process after I booked online. We happen to get Miss Megan and WE LOVE HER!! She was so great with my hairy girl and really took the time to get all the mats out!! She did really incredible work and I HIGHLY recommend going to her but all the groomers there are wonderful! read more

Dirty Dogs - Great Pyr & Anatolian - Pet Groomers Near Me - San Diego, California

Today I had brought my pup SKYY Marie to get bathe & groomed. Because she is still pretty young she gets nervous around other dogs. I made an appointment with Briana Martinez who I have gone to for my other dogs! She is hands down AMAZING!! SKYY & my other dogs adore her.. she genuinely loves dogs & through her hard work and patience the dogs are at ease with her! Thanks Briana!! Ying, SKYY, Daisy, & forever PENNY!! read more

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I take my husky here for the self service dog wash and the staff is most helpful. It's a very fair price with discount on Tuesday and they include everything- shampoo, conditioner and towels. The shop has a bunch of different dog treats too and otc medicines like ear drops. Very solid place for your pups needs read more

Their website says "Elevated tubs that keep you at a comfortable handling height.(Ask about our lower tub designed for wheelchair access. Excellent for older and larger breeds)." I called to make sure they have a ramp, because my dog is old. So with a 'lower tub designed for wheelchair access that is excellent for older and larger breeds', AND a ramp, I think I'm going to get just what I need for my 14 yr old 90 lb dog, right? WRONG. First off they DONT have a low tub, and the ramp with really unsafe blocks of wood attached to it ...for traction I suppose (?) doesn't even go directly into the HIGH tub they do have! I'm 5'10" and the top of the tub is at my ribs. This jenky ramp goes steeply up to a narrow cobble stone counter on which the dog is supposed to balance across, and leap down into the tub I suppose? Totally unsafe. I ask the lady to help me. She literally stands there and SAYS "come on baby, you can do it...come on...up! Up!!" not once does she touch my dog. How heck is that helping me? I get frustrated and leave. I planned a big part of my day around this, and now I've got to find a place which hopefully tells the truth about their facilities. But instead of finding a place, I'm sitting here writing a yelp review. I'm so annoyed. Ugh!! read more

Note that this review specifically for service i received from an employee named Gavin, not for the entire location as a whole. I have been visiting this location every few months for the past 8 years and have had all good experiences in the past. Most times before I visit, I take my Belgian Malinois, Miracle, to Fiesta Island for her to swim and play on the beach. I have this routine down and I know that it takes me 20-30 minutes for me to bathe Mira. Today, I arrived there at 6:23. I needed to use the restroom, so I asked Gavin if he could watch my dog while I went to use the restroom. He said he couldn't and they didn't have a restroom. No problem at this point. I put Mira back into my car, put the car in Pet Mode, went to Shell and returned to Dirty Dogs as quickly as I could. This is when I ran into an issue. I was ready to rock and roll with my usual goal of getting in and out as quickly as possible. Gavin informs me that he "can't" let me do a self wash because it ends at 6:30PM. I look down at my watch - it was 6:31. I pleaded that I would be really quick. He tells me that they have to close up at 6:45PM. I mentioned that I just came from Fiesta Island, hoping to get some sympathy and common sense decision making. Instead, Gavin just said, "Sorry.". I was just flabbergasted and shocked, so I just turned around in disbelief and slowly walked out trying to digest what had just happened. A few minutes later, as i started driving home, I realized this was a bit ridiculous and I should talk to the manager. So, I called to ask for the location manager. Gavin was the one who answered the phone. He said the manager wasn't there. So, I asked him for the name of the manager. He asked, why do you want the manager? I responded, "because I want to talk to him". He says, well I can't just give out his name without knowing what it is for. So, i respond, "well, I have a complaint. So, is that good enough?" He begrudgingly gives me the name (which I will purposely not post here). I will be calling the manager tomorrow to ask if their policy is really to withhold service 30 minutes before the published closing time every day and to be strict to the minute. I originally arrived prior to 6:30 and Gavin failed to tell me I had to get back within 7 minutes to get service. I ended up showering my dog at home for the first time in 8 years. Since I don't have a raised tub like they do at Dirty Dogs (which is awesome), it was a strain on my lower back which I was not happy about given i have a tennis tournament tomorrow. Sadly, I would've given Gavin a nice big tip if he had done me right. What he didn't know was i took 2 or 3 minutes to get cash for a tip out of my car. It was in my pocket when he gave me the rejection. If I hadn't done that, I would have gotten back inside before 6:30. But, his attitude came through loud and clear - i am just not willing to be helpful to take care of the customer. read more

I brought my dog here and they did an amazing job! It is sadly out of our price range so we won't be able to return. If you can afford it, I would say their services are worth it for the price. My dog will have to keep looking a bit chopped until I can afford to come here regularly read more

I used to take my dogs here to get a wash and groom. We recently got a new puppy and we waited until he had all vaccinations to make an appointment. I told the employee on the phone that my dog was three months old with all vaccinations completed and they gave me an appointment. When I arrived they told me their policy was four months old. I just wasted my time driving there just to be turned away. Employees need to be better trained on their policies. read more

Love every single employee here. Every groomer is amazing and friendly, and takes their time and truly enjoys working with the animals... Always satisfied. read more

I like Dirty Dogs and have never had an issue at this location. I have used Dirty Dogs to self wash my dog for the last few years. Today I came into this location and a man with glasses helped me. He was extremely friendly and accommodating. I'm leaving this review to mention his coworker... I asked the nice guy with glasses if I could pay before I did the wash because I just prefer to get out asap when my dog is all wet after the bath. He said it was no problem. Then his coworker who was in the middle of a call interjected to tell me that in the future I had to pay for the wash after. It was overly aggressive and strange. You're getting my money before I even use the service...what's the issue there?? Anyway I only mention it because it was such a strange customer service experience that didn't need to happen. Hopefully they fix this read more

A DIY and full service dog washer. I haven't tried full service but nice options for DIY and good tools. Would be helpful if they had a lift for larger dogs, but that's not important really. I've always had good service at this place and they have decently price options for treats and food also, which is great! I'd recommend this place over the other groomer in the area - Dirty Dog's seems better run and its groomers also appear well trained. I'll try their full service grooming next. read more

Today I decided to try out dirty dogs, and it did not disappoint. All of the staff was super kind and helpful, especially Gavin. He kept checking in on me while I was doing a self wash to make sure I was ok and didn't need anything. He greeted me right when I came in and was super helpful explaining things to me because it was my first time. It was a super enjoyable experience and I will be back! read more

I went in to get my border collie mix washed today and I have to say that the staff is absolutely amazing. Everyone was so helpful with suggestions about shampoos and conditioners and then I also got to meet the manager Vince. I had lots of questions about dog diets and he gave me a lot of Suggestions at my price range. No questions was too small or too big for him. Everyone was really professional and I would absolutely bring Scout here again.!!! read more

Customer service is horrible. Came in and the guy saw me but he was busy on his cell phone. Waited for about 10 mins. And no one was even there. I was the only customer. Finally showed me to the tub. He gave me the shampoo and conditioner but forgot the towels. The place was a mess too. There were puddles of water everywhere. And it was just dirty. I was so disappointed since I've been going to this place for awhile now. Initially it was okay. But now, it just seems they don't really care. Just a business to make money. Although some of the workers, especially the groomers, are really nice. It's just the other workers, or maybe just that one guy, that just makes the experience really worth not coming back. Oh, and the price too have gone up! Totally not worth going back. Save your money and go somewhere else. Somewhere cleaner and they treat you better. Cheers! read more

Love this place!! The self wash is so easy and helpful for my back!! LOL its organized very well and Bri was so helpful with helping pick out treats for my pup read more

Sophia at Dirty Dogs did an amazing job with our pup! Not only did she cheerfully meet and greet him before the service (to which he put his paw on her arm to show trust ), but she did an outstanding job making sure he is a cleanest and matte-free dog in town! They also did an excellent job with his nails, which he chews on incessantly. He walked away from the service looking fresh and happy! read more

I took my dog Sky to have wash. Workers were so friendly and professional, they cut her nails so beautifully. My Sky is so clean and smell so good now. Thank you Dirty Dogs Carmel Mountain read more

Dirty Dogs - Sky got wash - Pet Groomers Near Me - San Diego, California

Tonya and Brianna groomed our two Shih Tzu boys at the Carmel Mountain Ranch Location! They did an amazing job! Especially with all our preferences and details about the pup's skin issues and sensitivities. Will book again in 2 months :) Thank you Again! xoxo Petey and Temmie Carrasco read more

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I just got my doodle groomed at this location. I was so nervous as this was my first time taking my baby here. The team was outstanding! I love all the crew. Denise worked on my doodle and she did a fantastic job. She was so patient with my baby. Megan put my mind at ease by talking to me about their process! When my pup had matts, they called me to ask for permission to shave the places where it is not visible at all. I recommend 100% read more

Dirty Dogs - Pet Groomers Near Me - San Diego, California

Isaac, the employee who helped us today, was extremely friendly, lifted our cumbersome 80 lb dog in and out of the tub for us, and made sure we had every item we needed. On last visit, many months ago, was not as pleasant. The young woman just looked like she didn't care if we had a good experience, and did not offer to help me lift our dog. Today's visit was great. read more

Denise is my go to since she did my dog's haircut the first time . She is very patient and very understanding and listens what I need what I want , and no complain when I need her to trim a little bit here or there . She always have full book though . Usually take a whole month if you are lucky , to book her. Worth the wait though . Got to choose her. read more

Dirty Dogs - Pet Groomers Near Me - San Diego, California

I'm disappointed by the lack of understanding and empathy shown for real-life situations. I was on my way to drop off my dogs at 8 AM when I received an emergency work call. I had to stay in the parking lot with my dogs in the car while handling the situation over the phone. By the time I walked in--just 10 minutes past their deadline time--I was told my appointment had been canceled due to the policy on lateness. I explained the situation and that this was a rare circumstance. We've been loyal clients of this location for over five years, have spent and tipped thousands of dollars. This was the first time we were ever late. I wasn't able to drop off the dogs earlier because I needed to stay on the call, and it's disappointing that no exception could be made. A short delay for a long-time customer shouldn't be enough to turn us away. If you're the owner of this business, I'd urge you to have a real conversation with your team about the importance of empathy, flexibility, and understanding the value of loyal clients. read more

They couldn't even handle basic matting and just shaved my dog down completely, leaving my dog looking miserable. Extremely unskilled and unprofessional. I will never come back. Not even worth a single star. read more

They were so good with my pup who hates having his nails trimmed and is so scared. Angela in particular was lovely. Thank you!

We just took our pretty puppy princess to Del Mar Dog beach and once we were done, I was dreading the adventure of giving her a bath in the tub when we got home. It's not that it's impossible but it's always such a big production and no matter how dry you think you get her, a couple more full body shakes proves she wasn't dry at all. I started searching for do it yourself dog washes or groomers and came across Dirty Dogs. I called first as I was headed over there to make sure I didn't need an appointment for self-wash and the lady who answered the phone was AMAZING!!! So kind and considerate and once I told her I had never been there she got even better if that's even possible. Explaining every detail especially some details I wouldn't have thought of which was great. They didn't have an available grooming appointment until later in the evening so I told them I would just do the self-wash. So I arrive at the Carmel Mountain location and everyone there greeted me like I just walked into a traditional sushi restaurant. Everyone paused to pet Violet and make her feel comfortable. They explained the process and told me it included everything I needed such as shampoo, conditioner, ear cleaning solution, cotton swabs, hair driver, and 5 different brushes to use. Also, they brought over warm towels once I was done. I joined their loyalty club and look forward to coming back for a grooming appointment to let them enjoy the adventure of pampering my princess. You can't go wrong here especially if you're finishing an outing with your pampered pooch!!! read more

Dirty Dogs - Clean ride home... - Pet Groomers Near Me - San Diego, California

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Website says 7:00 PM closing time. I walked in at 6:31 PM today and the lady said self wash is closed. My dog had vomited all over the place, and I just wanted to tidy him up. She told me "Against protocol" what a crock. She just didn't want to risk staying later. read more

I have been a customer of Dirty Dogs for the past ten years, since my mini Aussie (Moose) was a puppy. We have been to several locations over the years, but primarily Carmel Mountain Ranch. We have always had a positive experience with Dirty Dogs, despite my Aussie being fairly dramatic upon drop off and pick up. Unfortunately today was different. I dropped Moose off this morning (6/8/2025) at 10:45am for a haircut with Rebecca, who as far as I'm aware has never previously groomed him. I received a text around 12:30pm that he was ready for pick up, went back, checked out (our total was around $140 for the haircut, teeth brushing and groomer tip) and Moose was brought out. I noticed he seemed more frantic than usual but assumed he was just being dramatic like always. Rebecca stated that he was sensitive, but made no mention of any injury. When we got home, I discovered a severe burn/cut on the inside of his back right leg. I immediately went to Petco to purchase a cone because he was trying to lick the wound, and I called Dirty Dogs at 1:30pm to inform them of the situation. I was told by the store manager that I would be contacted by the district manager. I still have not heard anything back as of 6:30pm. Moose has been periodically crying over the past 5+ hours, and is clearly in pain. Unfortunately our vet is closed on Sundays, so I will be taking him to the vet first thing tomorrow and will learn more then, but we will definitely not be returning to Dirty Dogs after this incident and lack of communication from management. read more

Dirty Dogs - Pet Groomers Near Me - San Diego, California

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Took my really scrappy looking dog and turned her into a poodle princess. Groomer took amazing care in time to make her look so beautiful.

Hi Issac/Sophie, This issue persists. I've tried reaching out to you by phone and Yelp message and have not been able to contact you. Please get in touch if you'd like to keep our business, I'm finding this very frustrating. read more

We walked in for a nail trim. They were fast and did a great job on my nervous Chihuahua.

Great job grooming my Maltese! They made him look so cute and adorable. And had appointments available for me.

Great place to bring the dog after a romp in the sand! We were welcomed when we entered and directed to any open tub. The station was very clean and organized, other than the drain, which still had a nice size chunk of dog hair. I lift our big dog into the tub, but I think I spotted a ramp that can be used as well. We were provided with shampoo and conditioner and towels, and received more shampoo upon request. Great shower wand and water temperature. The high velocity dryer is wonderful. The perfume selection afterwards is a nice touch. read more

Great self wash and the staff seems so sweet!! Good shampoo, clean tubs, strong dryers. And you can even pick out a cologne... will definitely use them again read more

Isaac is AMAZING! The grooming space is clean, calm, and super welcoming. This was by far the best grooming experience I've ever had. We'll definitely be back. Thank you, Isaac! read more

I love this place! They do a great job with my dog. Occasionally in the past they cut him too short, but I always tell them now exactly how I want him done when I take him in. It is sometimes a little slow but it is my favorite place. My favorite stylists are Leslie and Ali - my dog loves them! read more

We have tried many different self wash businesses since it depends where we are after a beach day or other activity. This has by far been the most complete experience and customizable to our dog's needs. They have a variety of shampoos and products to use while bathing your pup. The staff were super friendly and helpful. We have already gone back 2 times since our first visit! read more

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