The Animal Keeper-Poway is Roxy's Home Away from Home. She enjoys being there and they took care of her. Staff is very pleasant.

Bailey looks forward to her weekly camp day with her furry friends. She has an insane amount of energy and she loves both the dogs and the staff. I feel like she is in the best hands when we drop her off for the day or the weekend. read more

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Please pay attention to the other reviews on this platform with concerns for mistreatment. From the outside this facility looked fantastic and I thought I found a great space for our puppy to board and do day care. I booked numerous times over a few months. I would pick my dog up and everything seemed fine. The last time I went to pick up my 7 month olds puppy from boarding, I parked my car and was walking by the fenced play area (which you can't see through). As I walked by, I could clearly hear my dog barking as she is young, just discovered her bark, and probably smelled me. As I walked by, I heard VERY CLEARLY (management) the staff in the yard say in a frustrated voice to one of the dogs (better not have been my dog) "shut the fuck up or im going to kick you". I was furious walking in to pick Kira up and asked the front desk who was out there with my dog stating RESPECTFULLY that if she was threatening my dog like that they needed to bring that staff member out so I could speak to her directly. Front desk said they would speak to her and get there manager. I stated that if she was speaking to my dog I WOULD be speaking with her. Speaking to the manager, he stated that that was out of character for the staff member and that sometimes people get frustrated working with dogs. I left after thanking the manager for hearing what I had to say but not feeling heard whatsoever. The manager texted me a day later not to follow up on that, but to follow up on training I had inquired on. I thoroughly expressed my concerns to him via text, and how concerned I was for the treatment of the animals in there care with these kinds of threats openly in ear shot of customers (what happens behind closed doors?). I never received a response and never received a follow up. That was now weeks ago. My question is, WHY WOULD I MAKE THAT UP? We never had any issues prior boarding our dog there or dropping off for day care, never complained before etc. This was a genuinely shocking experience and I was in disbelief. I would urge you to pick somewhere else. No animal deserves to be threatened like that, empty threat or not. read more

We love Animal Keeper! Most friendly, caring knowledgeable staff and an exceptionally clean facility. My dogs absolutely love going there for training. play camp and boarding too. FIVE STARS. read more

Should rate -200 stars! Groomers need to be more accountable for their mistakes! Has been groomed many times, and never happened prior to this visit! Mistakes happen, but own it. Don't lie and tell me it was due to his cowlick, just apologize for your actions! read more

The Animal Keeper - Horrible grooming! This was how my dog looked after being Groomed at Pet Keepers in Poway! NEVER USE! - Pet Sitting Near Me - Poway, California

We have used The Animal Keeper for daycare and boarding for a few months now and we have had a wonderful experience each time! Our dog is always so well taken care of here and the staff is so friendly and welcoming. You can definitely trust that you are leaving your fur baby in the best hands possible! When we boarded our dog last week, we were even sent a photo update of how he was doing, which made us feel so reassured. We will continue to use The Animal Keeper as we believe they are the best! read more

The Animal Keeper - Pet Sitting Near Me - Poway, California

The Animal Keeper was highly recommended by a neighbor and they've been great! I love how convenient drop-off and pick-up is, and it's always fun hearing the team gush over Jax when I'm dropping him off :) read more

My girl has been going here for the past 5 years, practically everyday. They are her extended family. I love that her whole body wags when she sees all the staff, and they are just as happy to see her. I know that is safe and well loved while I'm at work. That means the world to me. read more

The Animal Keeper - Pet Sitting Near Me - Poway, California

We LOVE the Animal Keeper. My dog has been going to them since he was a puppy and has always been well taken care of. He attends camp on a regular basis and is also boarded here whenever we are out of town. The staff is always attentive and helpful and showers my dog with all the love in the world! They are always so excited to see him whenever he enters the lobby! read more

The Animal Keeper - Pet Sitting Near Me - Poway, California

I was worried about leaving Finnegan for the first time as he was only 4 months old when we had to suddenly go out of town back in Febraury. The staff were AMAZING. They put my mind at ease, sent me photos and videos of my little pup having the time of his life. Joey did some training with him while we were gone and he was excellent. Now Finnegan's entire body shakes with excitement anytime we pull into the parking lot. If you're wondering if your pet will be okay here, they will. Trust me, I was a nervous wreck and it's the best thing I've done. Finnegan attends TOTS and has a blast with all his dog friends and the staff are always so happy to see him. A really lovely bunch of people. read more

Overall I had a pretty good experience with the Animal Keeper in Poway. I requested a tour of the place and they were able to schedule one and gave me a rundown. They offer lots of different services for different kinds of dogs. My dog prefers to play with people than other dogs so we signed up for the solo play. I dropped off my pup and the transition in was done quickly. I had my pup here for 3 days and 2 nights. I had asked them in person and in my notes to send pictures and updates whenever they could. I didn't hear anything from them and I couldn't reach them until the last day when I called them. The person that answered the phone was able to send over a picture they took and let me know how he was doing so I felt relieved but it would've been nice if I was getting updates during his stay and if I could reach them before the day he was getting picked up. Besides this I would say that we had a good experience with them and I would have my pup stay here again if needed read more

The Animal Keeper - Pet Sitting Near Me - Poway, California

This is truly my pet's second home. The entire team, from the trainers to the front desk staff to the groomers, is fantastic. Not only do they cater to my pet's individual needs, but they also carefully track dietary habits and vaccinations, and take the CUTEST photos throughout the year. We feel so lucky to have The Animal Keeper and everyone who works there! read more

Odie absolutely loves the Animal Keeper. When it's not a daycare day he seems bored and misses his friends. We love how excited he gets when we pull into the parking lot. Thank you for always taking such good care of him. When we go on trips it feels so good knowing he is taken such good care of. Odies parents read more

Lancer loves it here and I appreciate that they seem to persoanlly know each dog and care about all their doggie clients...even the one's that just come occasionally for day care, like Lancer! We love how excited he gets when we pull into the parking lot. Also, they are particular about vaccine status etc and Lancer always comes home exhausted but happy. Thank you guys for always making it a fun experience for him! read more

We have taken our dogs here for boarding for over 20 years, most recently last May. We called to board our dog and was told we cannot board him because he's too old!! Our dog chases remote controlled cars, birds, rabbits, squirrels. He's not on any medication and eats very well! It just blows my mind that they said he can't be boarded because "he's too old!" He's 12 but acts like he's 2!! So based on this, I would not recommend this place for boarding. Since posting this review, Roberta, a manager at Animal Keeper, called to apologize for what we were told. She said she and another manager were speaking with all the employees re this, and said that our dog is completely welcome at their facility. read more

My dogs love their doggie daycare. I like that the dogs are separated by their sizes (Small or Large) for the play areas. One of my dogs is afraid of bigger dogs so he's happy to be just other dogs his size. They come home exhausted from playing all day. They are strict about vaccinations so check if you're up to date before taking your dog there. They required a couple of the vaccines to be given every 6 months instead of yearly. I forgot which ones. read more

We just checked our two cats into the Animal Keeper earlier today. This is probably the 5th or 6th time we've taken them there for a multi-day stay. They've always been well cared for and seem to be in good spirits when picked up and returned home. I've never had any issues and that's saying a lot since one of our cats needs meds and is a bit precarious. They've never failed us. Thank you! read more

Two weeks late but boy do these doggies still smell so good. Special thanks to Animal Keeper for accommodating our fur babies and adhering to their special requests. Highly recommended! Staff was very friendly and helpful. They even helped me bring them in and out of my car. Pricing was very reasonable and there was no "fine print" hidden charges. We will definitely be coming back! read more

The Animal Keeper - Pet Sitting Near Me - Poway, California

Recommend The Animal Keeper for boarding/day care needs. I have boarded my dog on two separate occasions and have zero complaints.

We LOVE The Animal Keeper!! My pup Kiko has been going to camp weekly and has been boarded there during our vacations for over 5 years (our previous dog Cinnamon who was blind went there for 8 years prior to Kiko). The staff is amazing and I always feel at ease knowing my pup is going to be well taken care of (he is a handful!). When we walk in I'm am always greeted with a smile (it might be because Kiko has 2 paws up on the front counter) but the staff is genuinely happy to see both me and my pup. When I pick him up it is the same except I have a happy (but tired) dog. Camp did its job. They also are amazing communicators. Sometimes I call them when I am on vacation to check on him. They always give a complete report. I highly recommend The Animal Keeper. read more

The Animal Keeper - Pet Sitting Near Me - Poway, California

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Gigi did an awesome grooming on my 6lb Yorkie, Stella. I was really nervous as Stella is a super nervous and barky dog. When Gigi came out to greet us, she put me at ease right away with her confidence and knowledge of little dogs. She was really personable and had great energy. The grooming itself was great and Stella looks adorable. Thank you Gigi read more

We've boarded our 2 year old goldendoodle here and we've also had her come to day camp a few times. It's always been a pleasant experience, the facility is clean, and the staff is welcoming. After we had a baby late last year, it became apparent that our very doodley doodle, who was used to being an only child, needed something a little more structured. We purchased the 20 visit Dayschool punch card and had Garrett as our dog's trainer. Garrett has been so amazing and patient with our girl. We just can't say enough nice things about this experience. Our dog is 100x much more compliant and well behaved which gives me such peace of mind, especially with the new baby. Our dog loves Garrett so much and is so excited everytime we pull up to the parking lot. She is on the more anxious side so this says a lot! Garrett has been wonderful with us humans too. He was great at communicating with us, was always professional, and was very reliable. We also appreciated how flexible he was with our irregular schedule. We're so sad our training has come to an end, but so happy with the final result! read more

The Animal Keeper - Our dog on her best behavior thanks to Garrett! - Pet Sitting Near Me - Poway, California

Have been taking my pup here for years. I put most trust in the Animal Keeper - specifically the one in Poway. The team, their process, professionalism, and compassion makes this the best pet boarding and camp facility in all of San Diego. Shout out to Roberta and Justin and the rest of the staff team + owners. Huge thanks. read more

We love Animal Keeper!!! I'd give them 20 stars if I could, everyone who works here is amazing! They are so great with all the dogs, my baby LOVES going there to play and to stay/board. Thank you for taking such great care of Zulu! read more

I have been taking my dog to The Animal Keeper for several months and she just loves it there. The facility is clean and the staff is friendly and knowledgeable. When Zelda was ready for training I signed her up for a 20 day training program. Her trainer, Garrett, was patient and kind and made training fun for not just our dog but also us. Zelda learned all her basic obedience quickly and through positive reinforcement. It was well worth the time and money spent. Although Zelda is still an active and playful girl, she has become a lot easier to control and 100 percent more pleasant to take out in public places. I highly recommend The Animal Keeper for not only camp, daycare, and boarding, but also training. read more

Everything was nice, they were friendly, and efficient!! My dogs nails were out of control! lol read more

The Animal Keeper - Roscoe Malachi nails out of control - Pet Sitting Near Me - Poway, California

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Friendly staff who makes our sweet girl Layla feel welcome and at home. During the overnight stays we feel she has a good experience since she is excited to go when we drop her off. We like the options they offer also to either have playtime with other dogs or not. Layla would rather be around humans than other dogs so we have that option to add to her care evey day. Very convenient place for overnight stays or daycare. read more

The Animal Keeper - Pet Sitting Near Me - Poway, California

I am so impressed by the level of service at this daycare. We have boarded our dog Tracer here a few times and every time our dog comes home 100% happy and tired from all the play. Recently our dog had an issue with some diarrhea, they immediately called me to ask about how Id like to modify her food so she will feel better. They gave her some sweet potato puree to calm her tummy and the staff members kept a close on her. The fact that they cared that much for even a smaller issue like that really blew me away. So glad I found this place! read more

The Animal Keeper - Pet Sitting Near Me - Poway, California

Grooming experience was terrible. They wanted my dog there at 8:30 am, so we were there on time. Hadn't heard anything by 12:00 pm so I called. I was told they hadn't seen her yet they decided to groom another dog first. Then why be there at 8:30 am?? By 3:30 pm hadn't heard anything so I drove to the site. She said my dog was ready an hour ago, but no one called, why? They said they would. Over 7 hours at the site and I'm certain she didn't get any water or potty breaks. I know because when we got home, she didn't want to stop drinking water, she was super thirsty. And she had to pee real bad and peed for a long time. Terrible way to handle an animal. They lied to me and said she got water and breaks, I know my dog well and no way can I believe this. Lie to me and you have no credibility or integrity. There from 8:30 am to 4:00 pm for grooming???? You lost a customer. read more

I came to this place because it was recommended to me. This place is a joke! I should have known when I dropped my fur babies off. When I was dropping them Off, I heard the trainor or the person watching the dogs at the playground area yelling at the dogs. That's definitely a red flag. The person at the counter was super nice. I asked for bath and deshed and sanitary trim around the private area and behind area. I specifically I asked for those services for my Huskies. I dropped them off before 9am and they were not ready until after 4pm. When I Picked them up, I was in a hurry. I paid and just left. When we got home, I hugged them and they did not smell good. They look Like nothing was done to them. Still so much hair. I take them to the groomer monthly so I know how they look and smell after. Then tonight I felt something round around one of my babies ears. Matted hair! How did they missed this if they actually gave them a bath and deshed? So what the heck did they do for 7 hours?!? I looked at my receipt and they charged me $130 for both of them. So clearly they did not do deshed. The guy at the counter said it'll be around 110 each. So he clearly knows I wanted bath and deshed. So where is the disconnect???? Shame on you guys!!! You wasted my time and money!!!! read more

I have not used The Animal Keeper but I'm writing a review based on them as a prospective client. I thought I would be in need of last minute boarding for my dog and the conversation I had with the staff was wonderful. We have a friend that always watches our dog for us but they had an emergency home renovation that might have prevented them from being able to watch the dog. We were leaving for an out-of-state trip for the holidays beginning 12/24 and only had a couple days to find boarding for our dog. Many places were already booked for the holiday but the Animal Keeper had availability. I spoke to Danicka (spelling?) who spent more than 10 minutes on the phone with me answering all of my questions. She was very patient and accommodating. Luckily my friend was able to watch my dog after all. But next time I need boarding, I'll definitely be utilizing the Animal Keeper! read more

What a difference grooming makes! Huge THANKS to Kristina The Animal Keeper for taking such good care of our Twinkles during her grooming. The care and kindness of all of the Animal Keeper Poway staff is overwhelming. I was very nervous about leaving Twinkles given her IVDD and wobble-walking. But everyone watched over her to ensure her safety and comfort. Animal Keeper Poway has always been wonderful but you showed us again just how much you care for our pups. #prettygirl #wirehaireddoxie read more

The Animal Keeper - After her grooming. - Pet Sitting Near Me - Poway, California

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Andy goes to daycare 1 day a week. He gets very excited when we get there and comes home happy and tired. Daycare is very important to us as he is a very social dog and has very little contact with other dogs the rest of the week. The people at Animal Keeper are all very competent, happy and generally wonderful people. He has been going for 7 years now and still loves it. Thank you to Animal Keeper for their wonderful care. Andy by Ronda Landrum read more

I've only used their grooming service, and I've been pleased every time. The staff is friendly and kind. I especially like how they handle my dog since he is meek and can be timid. I still don't know how they get my dog's ears so clean when he won't even let me get near them. My dog has never returned to me with "accidental cuts" on his body or in his ear from the grooming razors. The reason I mention this is because my friend took his dog to another grooming establishment, and he said that both of his dog's ears were cut inside! I couldn't believe it. I really think if you bring your dog here, it will be well taken care of. Ask for Karen, she's a great groomer. FYI: Just be specific w/what type of haircut you want. Trying to communicate exactly what you want is a problem with any groomer you go to. Also, they sometimes have great sales on their doggy toys and chews. read more

The Animal Keeper - Haircut by Animal Keeper - Pet Sitting Near Me - Poway, California

This place is phenomenal I regularly board and do the day camp here and I sorta get jealous how excited my girl is when we walk through to door to see Bryan or Roberta, they take such great care of her. Also Justin who does the group play with the dogs does an amazing job with my VERY high energy girl. HIGHLY RECOMMEND! read more

We love the Animal Keeper in Poway. My friend has told me great things multiple times. Georgia had a blast today! I saw her chewing up one of my plants on my Furbo camera after I had already gotten to work (I try to allow her to relax at home for a few hours while I'm gone). As soon as I saw what she was doing, I searched for daycares near me. I had no clue an Animal Keeper was so close by! I called and the front desk associate was excellent. She took down our information and told me they could have Georgia that same day. I left work to go pick up and drop off Georgia at the Animal Keeper. The front desk associate in person was excellent too (friendly, efficient, quick, knowledgeable). I was disappointed to hear the $40 day care cost as this is not competitive to competitors in the area. I've been able to daycare my pup for as low as $30 per day for a great experience. Would encourage to adjust prices soon as the Pandemic shut down is getting further behind us. After picking up Georgia, she was clearly so exhausted from playing all day. I felt comfortable knowing my girl was well taken care of while I was at work all day and my plant was able to stay safe back at home! read more

The Animal Keeper - Exhaustedddd - Pet Sitting Near Me - Poway, California

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We have been taking our Dane to Animal Keeper since he was nine weeks old and he has spent the night before, and they take very good care of him and he has so much fun playing with the other dogs! The staff is wonderful! read more

The staff was very accommodating for myself and my pup, I was visiting family so I needed a grooming. The receptionist Danica was able to help me out right away. She was super friendly and my pup came out gorgeous. I will definitely be coming back !! read more

The Animal Keeper - My happy sweetheart. - Pet Sitting Near Me - Poway, California

This review is long time over due! We have been taking Family pet, Nala here for over a year. She's a senior dog but is considered our baby of the family! For a long time, we have held off on overnight or long travels since we didn't know of a place that provided the personalized care (spoiled) that she has been raised with. Once we found Animal Keeper, we knew she would feel special. They have done such a great job that at home in the evening she is always looking for "Tuck & Cuddle" time for us. I still don't think we got it right. The staff is incredible here. They recognized her as regular way before she became one and always have such positive energy interacting with the animals and owners! The best part is her doggy day care days. We always get a recap of her day and by her level of exhaustion from playing with her new friends all day... we are definitely book this place as a "keeper" in our books! *Pic below is the result of a day at doggy daycare* She was so tired she couldn't even get herself fully on her bed! Sweet Dreams Nala! read more

The Animal Keeper - Pet Sitting Near Me - Poway, California

My girl Sky is a regular at the Poway location. The staff and the trainers are amazing! I cannot say enough great things about them! Justin, her trainer, has a gift with high energetic pups like mine! Thank you all for what you do! read more