PURE PROS MOVERS provided THE BEST experience one could possibly have while moving. The quote I received over the phone was very reasonable, their communication was great, received 2 confirmation phone calls and movers showed up on time.
Mattis, Valera and Alex greeted me with kindness and a readiness to start. I warned them from the beginning, if I started to cry during the process, please ignore it, I was just emotionally exhausted. Mattis told me not to worry, and assured me that I wouldn't be crying anytime soon. Now...I don't know if these guys attended Clown College or not, but if so, I'm sure they graduated with honors. I've never laughed so hard during a move! I'm usually too busy bitching and complaining. Yet, during the witty comments and joking around, they never skipped a beat and worked consistently and diligently until the job was done. They had great personalities, all of them, which made working with them more enjoyable.
They wrapped up my furniture with care and loaded everything on the truck faster than I expected. Never ONCE did they drag their feet. In fact, they seemed sensitive and cognitive of the fact that moving is charged by the hour, and they used their time wisely.
THANK GOD I recently learned that you are supposed to tip movers! I've never tipped movers in the past, and feel like a chump!! Well, perfect timing....because if ANYONE deserved a tip for efficiency and the care of my belongings...it was these guys!! Mattis and Valera went above and beyond the call of duty. They often checked on me, to make sure I was doing okay, and every time I went to move something myself, one of them was there to promptly take it and say "Don't worry about that, let me get it..."
The final bill was a match to my quote, no funny business, no added charges, just great service at a good price. The next morning, I received a call from the manager, asking how the move went. They wanted to confirm that my needs were met and everything was satisfactory. OUTSTANDING!
Well...except for one small thing. I suggested, in the future, they might want to warn their female customers how good looking the movers are. (Good looking movers? Who knew?) This was an unexpected shock and terribly disappointing since my hair was piled on top of my head and had no make-up on. (I mean, who wears make-up while moving?) Just my luck, 3 handsome movers show up and I'm a complete GRUB HOUND!!
I said to give me a heads up next time. At the very least I could've brushed my hair and put on some lipgloss. read more