Highly recommended!…read more Our water heater suddenly began leaking and I called Steve , having been very happy with their service in the past. Dusty came out the next morning and, since it was somewhat urgent, Steve was able to schedule Bruce to come out that afternoon and replace the water heater. He was on time, friendly and thoroughly explained the installed unit. Less than three hours later, the installation was complete. In a previous review (after main valve and toilet replacements) mentioned the many reasons I chose The Plumbing Pros. They include integrity, professional owner and tradesmen, quality workmanship and competitive pricing. They go out of their way to make sure the customer is satisfied. There's a good reason for all of their Five Star . Don't even bother calling anyone else!

We tried out The Plumbing Pros and had a very good experience. Our dishwasher was having an issue…read morewith it pushing water out of the air gap and all over the counter, and they were able to fix that issue quickly. They also gave me a quote ahead of time and the price stayed that amount. We were assisted by the plumber named Joe. He was professional, nice, informative, and helpful. I had looked at about 10 different plumber options and chose The Plumbing Pros because I felt they were very upfront, open, and honest. I really liked their website and how they had photos of the owner and their team, with some info on their experience. I also felt the quoted price was reasonable for the job, especially after getting several quotes (many other companies did not list an "out the door price" but just a diagnostic price with some unknown addon price.) I liked getting a price up front before the work was started. Long story short, we would use them again for future plumbing needs.

This early afternoon our kitchen sink backed up... it wasn't dripping or leaking, it was just…read moregross... and obviously, I couldn't do stuff I needed to do with all grossness there. Not an emergency, just not a "wait until tomorrow" type of situation. I tried calling several plumbers, but they could only come tomorrow... nope. One said they could make it later in the afternoon. However, they called back about 20 minutes later saying they couldn't do it after all. I truly did appreciate them letting me know, so I could try another company. A few more calls, no luck. Then I called SAVE 2DAY PLUMBING. Ben was able to come out on the same day, even a bit earlier than he planned. As a matter of fact, he got here, snaked the drain, and left before he planned to get here!!! Great service, friendly guy, and great value too! I would highly recommend SAVE 2DAY PLUMBING. I hope we don't have anymore drain issues, but if we do... we know who we're calling!

Quick response, on time, fair honest pricing, clean and effucient, nice person, great…read morepersonality... 2nd to none...AAAA+++++ Look NO FURTHER... Ben is a class act.....Thank you...

west koast saved the day. I hit a copper pipe behind the exterior wall T111 with a screw the pipe…read morewas connected to the manifold a series of copper pipes. west koast came out and Kevin had to literally redo the whole manifold I think the best thing was there cost it came out costing me half of what I was expecting to pay. thank you guys for getting it done. Thank you Charlie and Kevin for coming out on short notice to fix the pipe I put a hole in with a screw on time and professional kevin had the manifold rebuilt and water back on quickly The cost was my better than I had hoped for. One of rocklins better plumbing company's by far.

Charlie and his crew are the most honest, helpful and reliable plumbers I have ever used. And I…read morehave gone through a lot.

Water heater stopped heating on Friday afternoon. Was able to have 5 Star Plumbing come by the next…read moremorning. Diagnosed the issue and suggested there may be a warranty available from the company that installed the heater. This ended up to be correct. 5Star was prompt and professional.

I requested a bath tub faucet replacement. I received a quick reply, with a same day response and…read morean ETA of a couple of hours. I asked for an estimate for the job and was given a quote in the amount of $370; a cost I was OK with. I agreed to that cost and requested notification of ETA. I received a text message indicating the service person was on their way. The service person took a look at the faucet and almost doubled the price of the job.('$651.20). I was mortified. I questioned the cost increase and was provided a terse explanation. Realistically, no amount of explaining could justify the unreasonable inflation of cost. The guy was in and out of my house within 20 minutes. I won't ever use 5 Star Plumbing again. I will not recommend 5 Star Plumbing to anyone. The reason for the 2 stars - same-day service, notification of ETA, and he cleaned up after completion of the job. That's it. The absence of the other 3 stars - ridiculous inflated cost. The review process asks the question... What could improve? The best answer I have for that question...I should improve. I need to pay closer attention to the content of the negative reviews. I won't make that mistake again.

I love the fact this is a woman-owned company but the best thing is Joyce's responsiveness to me…read moreand my circa-1968 home's issues! If it's one thing, it's another, but unlike an older problematic car that I'll replace after it leaves me stranded one too many times, I'm keeping my house! Too expensive to replace and at the rate I'm going, give me a while and I'll have all new plumbing in my house! Seriously, you couldn't find a better plumber and, at 80 years old, I've dealt with quite a few, too many, as a rental properties owner and homeowner myself!

I'm a little late in posting a review on Joyce but a year ago she installed a new water heater in…read moreour garage along with all the other gadgets that needed to go with it. She had been referred to us by a good friend and we weren't disappointed. She has been doing plumbing jobs for a long time and she knows what she's doing. She carries many different items in her van making it possible to do the job the first time out. We were pleased with her professionalism but also her knowledge and just an all around great gal. I might also mention that her prices are very reasonable.

I got 3 quotes for a re-pipe of my house (2 ba, ~1600 sq ft). One was insanely expensive; nearly…read moredouble, so they got thrown out right away. Super Bros was not the cheapest, but very competitive with the lowest quote. There were a few reasons we went with Super Bros. First, they got started on my whole house re-pipe the next week. The other company had me waiting for more than a month. The other reason is because Super Bros was super communicative and explained the whole process before it started, asked lots of questions about my preferences, and was incredibly transparent about every details and process. My primary point of contact for this job was Jeremy. He was actually another reason that I went with Super Bros, as I never felt like he was trying to upsell anything or push me into doing something I didn't want or need. He was clear about where there were options and where he has seen challenges from a project like mine in the past. His experience and demeanor were what locked it in for me. After agreeing to use Super Bros, the next week I was met by Mike, who walked through with me as he was point on the project. I work from home so I was around for the entire thing, but I can honestly say that there was barely any disruption to my workday. Yes, the water was off for one of the 3 days of work, but other than that and the expected noise of cutting out metal pipes here and there, the disruption was nearly invisible. I was also greeted by Serge and Denis who were handling different parts of the project. Both incredibly polite and obviously damn good at their jobs. This was NOT some group of minimum wage kids subcontracted to do the work. every one of these guys was an experienced and efficient tradesman from what I could tell (admittedly I'm, not a plumber, but you could tell that they were professionals by the quality of their work, their speed, and some of the challenges my house provided that they were able to find workarounds for). You can probably tell that I'd recommend Super Bros for your next plumbing project, but in case there was any question: you should use Super Bros for your next plumbing project. Highly recommend!

Amazing service and quick turnaround on warranty work on our Rheem water heater. Technician Mike O…read more did an excellant job and answeres any questions I had on maintenance. Highly recommended. Qouted price was honored which is usually not the case with most companies! Frank R.

Fast response to an outdoor plumbing problem. Travis offered to come stat. It wasn't that much of…read morean emergency. I turned the water off and had bottled water. They showed up first thing in the morning and did very good work. In no time at all my water was restored.​

Really helpful and responsive. Friendly service. Did a great job! Would highly recommend.read more

In my opinion, this company is more focused on profit and growth than treating customers fairly…read more I called this company to repair an air conditioner blowing hot air during the summer months. The tech, Brad, arrived and began inspecting the unit on the roof. I was right over his shoulder watching him. He noticed that the furnace control computer board looked slightly discolored. He grabbed a black piece on this computer board with his pliers and attempted to pull it off, breaking this piece and permanently damaging the board itself. He wasn't called there to look at the heater, but it seemed like he was looking for any potential thing he could find. He eventually made it around to checking out the air conditioning system. He found that one of the capacitors had failed. He had a replacement capacitor in his van that he was able to wire in to get the air conditioner going again. He was in and out in well under 30 minutes. When it came time to pay the bill, I was offered a discount on the capacitor if I agreed to sign up for their maintenance/inspection program. It came out to $455, and this was cheaper than if I had not signed up for their inspection/maintenance program. I like to be a DIY person, so I couldn't help but look up what capacitors actually cost. There are many comparable capacitors to the one I was sold that cost under $50. I don't feel like I got very good value for what I received, not including the broken computer board. Upon receiving this invoice, I also received an estimate for nearly $900 to replace the newly broken computer board. I was able to purchase this same board on Amazon for under $300, and installed it myself in about 15 minutes. Since this visit, I have received several calls from this company from what seems to be a remote telemarketing service trying to schedule my routine plumbing and HVAC inspection. Given the first experience I had with the tech breaking my furnace control board, I am not interested in having this company inspect anything on my house. The way this situation played out makes me wonder whether the techs receive a percentage of the repairs they do, thus incentivizing them to find things to fix even if there's nothing broken yet.

Almost 2 years ago, Lee's installed a new heat pump in my house. The techs were great, and the…read moreinstallation experience was smooth. Unfortunately, within a month, it broke down. During a hot summer in 2024, I went over a month without A/C while Lee's fixed it temporarily, only to have to break again. And again. Eventually, they pulled the new heat pump out and installed a NEW new heat pump. Again, the actual people coming to my house were great. The communication between the office, the techs, and the customer was shaky, however. It took repeated calls to get someone to come out to do repairs once they'd gotten paid for the system and were now just covering the warranty. It is now April 2026. In March, I came home to find water dripping from my ceiling vents and the heat pump malfunctioning. When I called Lee's, the rep on the phone tried to tell me "that is normal when the A/C is turned back on." Nope. I have been waiting over a month for the right part Lee's says is needed to fix it. Today, I canceled a class I teach to be here for the long-awaited installation (after a month without heat or A/C). An hour after the tech was scheduled to arrive, after texting he would be here in 30 minutes, I got a text rescheduling the service call for tomorrow. I am forced to deal with this company because of the warranty. The moment it is up I'll never use them again, and I will warn everyone I know not to call Lee's. I'm not sure if they're just too big, or bad at communicating, or what, but my patience has run out.

Technician was very polite and friendly, on time, easy to schedule, good communication. Called to…read moreget a bathtub drain cleared, the drain is draining well as of this review. Technician snaked 5' past p-trap. Technician was here for about an hour from time of arrival to departure. Service was $580 which seems pricey to me. Was not able to obtain a ballpark estimate over the phone when scheduling. Edited to add - customer service followed up with me via phone call a couple hours after service and yelp review and explained that the wrong selection was coded and I was refunded $185, for a total cost of $395 for the drain unclog. Appreciated the fast response to the error and the refund. Had I not posted the review it may or may not have been caught so I'm glad I did!

I called another company and they told me my only option was replacement of pump motor costing…read moreupwards of 2000 dollars had deven from top rank come out and actually inspect the pump to find that the switch had just been turned off and the pump was still in working order highly recommend top rank as they dont just try to make money off of you