Patrick was a very professional, knowledge and helpful. He took care of three things at one time; snake a drain, flush a water heater and fix a shower valve. He also made recommendations about future repairs and maintenance options. I look forward to working with him any time I have future plumbing needs. read more

In my opinion, this company is more focused on profit and growth than treating customers fairly. I called this company to repair an air conditioner blowing hot air during the summer months. The tech, Brad, arrived and began inspecting the unit on the roof. I was right over his shoulder watching him. He noticed that the furnace control computer board looked slightly discolored. He grabbed a black piece on this computer board with his pliers and attempted to pull it off, breaking this piece and permanently damaging the board itself. He wasn't called there to look at the heater, but it seemed like he was looking for any potential thing he could find. He eventually made it around to checking out the air conditioning system. He found that one of the capacitors had failed. He had a replacement capacitor in his van that he was able to wire in to get the air conditioner going again. He was in and out in well under 30 minutes. When it came time to pay the bill, I was offered a discount on the capacitor if I agreed to sign up for their maintenance/inspection program. It came out to $455, and this was cheaper than if I had not signed up for their inspection/maintenance program. I like to be a DIY person, so I couldn't help but look up what capacitors actually cost. There are many comparable capacitors to the one I was sold that cost under $50. I don't feel like I got very good value for what I received, not including the broken computer board. Upon receiving this invoice, I also received an estimate for nearly $900 to replace the newly broken computer board. I was able to purchase this same board on Amazon for under $300, and installed it myself in about 15 minutes. Since this visit, I have received several calls from this company from what seems to be a remote telemarketing service trying to schedule my routine plumbing and HVAC inspection. Given the first experience I had with the tech breaking my furnace control board, I am not interested in having this company inspect anything on my house. The way this situation played out makes me wonder whether the techs receive a percentage of the repairs they do, thus incentivizing them to find things to fix even if there's nothing broken yet. read more

Almost 2 years ago, Lee's installed a new heat pump in my house. The techs were great, and the installation experience was smooth. Unfortunately, within a month, it broke down. During a hot summer in 2024, I went over a month without A/C while Lee's fixed it temporarily, only to have to break again. And again. Eventually, they pulled the new heat pump out and installed a NEW new heat pump. Again, the actual people coming to my house were great. The communication between the office, the techs, and the customer was shaky, however. It took repeated calls to get someone to come out to do repairs once they'd gotten paid for the system and were now just covering the warranty. It is now April 2026. In March, I came home to find water dripping from my ceiling vents and the heat pump malfunctioning. When I called Lee's, the rep on the phone tried to tell me "that is normal when the A/C is turned back on." Nope. I have been waiting over a month for the right part Lee's says is needed to fix it. Today, I canceled a class I teach to be here for the long-awaited installation (after a month without heat or A/C). An hour after the tech was scheduled to arrive, after texting he would be here in 30 minutes, I got a text rescheduling the service call for tomorrow. I am forced to deal with this company because of the warranty. The moment it is up I'll never use them again, and I will warn everyone I know not to call Lee's. I'm not sure if they're just too big, or bad at communicating, or what, but my patience has run out. read more

Update: I was contacted by the general manager who took the time to listen to my concerns. They offered a partial refund, which I appreciated and it showed they were willing to make things right. While my experience wasn't perfect, their follow up and willingness to address the situation and hopefully improve future services made a positive difference. read more

Lees called me after I cancelled my membership over the insane price of the dishwasher installation. They offered to do it for $700 and a second year of a free membership which I declined. I ended up finding a local and licensed handyman who charges $275 for dishwasher removal AND installation. Lees company is greedy and disgustingly predatory. They tried to justify the outrageous price to me multiple times. Anything over $300 to install most appliances is outrageous, Home Depot doesn't even charge close to their numbers. Proceed with caution with this company. read more

I was having trouble with my air conditioner and called up for a service appointment. The appointment was set up for the same day between 3 and 5pm. The technician called me and was there promptly at 3:00. Brad the technician was very professional and found the issue and repaired it quickly. I would recommend Lee'si read more

The team found problems that others had missed and they fixed the problems. Our HVAC is now cooling the house and not the crawl space under the family room. read more

We originally worked with Crystal Blue in Loomis to install our QuietCool Whole-House Fan, so I called them to take a look when we couldn't switch the fan on anymore. Lee's has taken over for Crystal Blue it seems. The technician came out within a business day and was incredibly friendly. He reviewed our system and determined that the controller was no longer working. He stated that QuietCool no longer makes that controller and that we'd need to replace it with a new wireless one offered by QuietCool. The total cost would be just over $1000 to remove the old controller, buy the replacement wireless one, and install it. I am happy that I wanted to investigate further... I called QuietCool to ask them about replacement parts. They told me I could order the same wired controller I have now for $25 on Amazon or $30 from QuietCool. Replacing the controller is as simple as replacing a light switch (which I can do). In addition, I did look into the wireless switch that Lee's Air, Plumbing, and Heating recommended. That switch costs $150 retail and takes under an hour to install. No massive amount of rewiring work is needed. As I said, the tech was super friendly and very thorough in what they checked. But it is frustrating to be told that a part is no longer available when you can order it from the manufacturer, Home Depot, or Amazon, on top of hearing a fairly exorbitant price on installing a part. read more

Update: It's never too late to try and rectify things. Thank you again for reaching out and clearing things up, and the kind offer of waiving the diagnostic fee. While appreciated, I want to make sure you're paid for the work performed. I've updated the review to 4 stars. I was really hoping this would have worked out better, but I think there's a communication issue happening internally. If I could, I'd give them 2.5 stars. Not the worst, but not the best. I let their dispatch people know I wouldn't be home, but I don't think they communicated that to their tech. The tech did the best they could with the information they had, but unfortunately, that left me with a hot house for longer than I had hoped. I ended up just repairing the unit myself. Also, the quote was pretty high. $500 to replace a single pole contactor, it's a $20 part and took me 10 minutes. read more

I could not recommend Lee's enough! We just finished an installation of a complete new heat pump/ac system. From the very beginning, Todd provided me with all of the information I needed to make an informed decision. He took the time to explain everything in as much detail as I wanted, and was available for several follow-up questions as I was deciding on a product and a company to go with. It was mostly due to the confidence I had from my interactions with Todd that I decided to go with Lee's Air. When it was time for the install, John and Austin did an amazing job installing the whole system in 2 days. It was definitely difficult and highly technical work, but they made it look easy. After the install, they helped to facilitate the testing and city inspection. I am confident in their work and that they will be happy to support me in the future. Huge thanks to Todd, John, and Austin and everyone over at Lee's! read more

Misleading practice. I communicate via only email, so all I get is the flat rate of 49 pricing. No disclaimer that is the price of the service call. I called to ask, they lady was rude. Total bill was $430, then I got a discount for $375. Very annoying practice of changing my appointment time for their convenience. I set up a date and confirmed it. They called a few days later asking to move it up. So annoying. Bad customer service to put that on the customers. I should have taken the advice of the one star reviews. read more

Lee's Air, Plumbing, & Heating - Estimate total. - Heating & Air Conditioning/HVAC Near Me - Sacramento, California

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Excellent! Thank you for sending Chris. He was on time, efficient and a pleasure to have in my home. A very professional and satisfying experience. Thank you Lee's Air and Chris. read more

I cannot express how much Appreciation and a Life Saver they are. I called around so many places and no one would be able to come over until Monday (5 days waiting period)...My 1 1/2 years old AC unit went out when it was 102 degrees Wednesday afternoon. I called Lee's Air, Plumbing, and Heat and was able to scheduled an appointment immediately after hours 5-7 pm. The receptionist then said I can get a tech there actually sooner 10am -12 pm which was even better! Lance Sarnecki was my Tech and thank you thank you! Will be using this company from now on! The best part about this company is they are so tech savvy! You get a picture of you tech and can track their whereabouts (like you would on a share ride app). You get a email receipt so you know exactly what was done and charged. A perfect business concept and role model for all competitors to follow, Lee's Air, Plumbing, and Heat put their customer needs first! Customer call because obviously it is an emergency. Thank you! read more

I cannot help but feel humiliated by this company. My task was cooling a small 200 sq ft garage room, and wanted a mini split installed. While I received a few quotes from other companies averaging $6k, I thought that was a bit excessive for this small room. Therefore, investigated buying my own mini-split and have professional installation. After a plethora of google research and few phone calls, the average installation was around $5k. In the Sacramento area, there are quite a few AC companies that are complete rip-offs. I called Lee's because they had a good rating on google, and a slightly lower rating on yelp. I informed them I wanted to get a quote on installing a mini-split I was buying, and they made an appointment to look. The technician gentleman was very friendly; however, I could not help but feel humiliated afterwards. Here's my experience: At first, I gave a quick explanation of my situation and he quickly said around $4800 for installation, but then continued to explain my need for a mini split to cool this small room. I was then told we don't install another units. Then we talked about my other quotes and was told I am not going to like his estimate if I thought $6k was too high. He did his thing on the tablet and quoted me a whopping $20K for a 200 sq ft room. He said it was a "Mitsubishi brand" not the other cheaper brand. (After he left, I looked up the cost of this so-called brand and the cost was around $2k +/- . My purchased brand being the same, around $2k) We spoke about Lee's policy on not installing purchased units, but he said let me call the office. I was then told a still whopping $18K for installation. We spoke a little more about how they do not install other units. While I totally understand this, I mentioned that it was okay, but explained I did say I wanted a quote for an installation of a purchased mini split when I called for an estimate. In my mind it would have saved the trouble of a trip for Lee's, right? However, I said that it was okay, I understand. He actually told me we can go to vehicle and hear the recording if I wanted. Really??? Was he trying to see if I lied, as if that was important. How humiliated I felt. Why would I lie, I don't care if you do not install other people's Mini-Splits, if you don't - you don't - why the hell would I want to hear my own conversation I had with dispatch. Would that reverse your decision to install one? No, so why say it! This company does have good ratings and quite frankly I do not know if my experience was a single humiliating experience to stop a sale or customers just do not realize they can get an installation of a mini split from just about any other company for far less. To me the cost provided is insanely high, and I felt ripped off and humiliated to think their offer was a reasonable offer for a small room. They did offer financing as if that makes it okay to charge $20k for a 200 sq ft room. The other companies offered me the same financing but at $6K. I was not aware they sent me a quote via email. I only saw the email later that night. The email had the documented quote, but it was at $18.5k not $20k, for a full installation and another document stating, me, the customer thought they would install a purchased unit when they do not. As if that makes things legal. I would stay away from Lee's; that is my opinion. If you had a better experience and are okay with paying $20k for a 200 sq ft room, then good for you. We live in California where everything is overcharged, and Californians think that it is okay because they do not realize or do not care that just about any other state is far cheaper for the same exact devices and same exact labor. I know I babbled on, but this is just my personal experience. Hopefully, you do not have the same experience - do your research and please look at several companies before choosing Lee's. read more

I emailed, through Yelp, a bunch of HVAC companies late last night and was surprised I received a response within minutes from Lee's. I was able to book an appointment for the following day for furnace maintenance. David from Lee's showed up exactly on time for our scheduled appointment. He wore a mask as to protect from COVID-19 and minimized all unnecessary contact. David was curious, knowledgeable and respectful. When he entered my home he even put on shoe slip covers, just to keep my carpet clean. David answered all of my questions about possibly putting in a second thermostat controller to separate upstairs controls from downstairs. We looked at pricing and he even recommended a cheaper and more modern option of a ductless system, which I wouldn't have even known about. David did an amazing job maintaining my Furnace and explaining different options for future temperature comfort ideas. I've worked with different HVAC service techs but this will definitely be my go to this day forward. He even threw in free filters for my system. I highly recommend David from Lee's HVAC to do your next service. From email, scheduling, to work completion was less than 24-hours and I still have not heard from the other HVAC companies. read more

Expensive but excellent service . They were prompt and thorough. Their answering service needs some real help. David was excellent in showing me exactly my air conditioners problem and resolving it. read more

They were able to get us an appointment quickly, which was helpful, however, they charged $104 for the diagnostic and then quoted me an additional $574 to replace a part that cost me $20 at Lowes and took a few minutes and a YouTube video to replace on my own. On top of that, I asked if I could have the part name or part number since I did pay $100 for the diagnostic, and they said the technician didn't write down the part type or part number so they didn't have it to give to me. I would not use this company again. read more

They were very professional, courteous and on time. They were very knowledgeable. Zacary informed me of what the process would entail. I was impressed with how courteous Zacary was. I felt he was very sincere in his desire to do the best possible job for me on this installation. He had to make some adjustments to his original plan. But I had full confidence that he would make plan B work and he did. read more

What a fantastic experience and quick resolution Nathan was able to provide! -on time -so nice and very knowledgeable, -answered all my questions and more -educated me on how the pipes in my house worked -suggested ways to naturally clean grease out of the pipes -cleaned up after service was complete -Nathan is a great guy and I Will recommend him to my friends for sure! -thank you so much! read more

Brian came out and was super professional. I had a ton of questions and he was patient, informative and friendly. Best plumbing experience ever. Great customer service. Highly recommend. read more

We had our heating and air replaced by this company this past summer. The new air conditioner stopped working that same day, which a tech did come out to fix the problem. One of the vents was also incorrectly measured so the wrong size filter was brought on the day of install. A few days later we had an appointment for the correct filter to be placed. The tech came and then realized he was given the wrong size filter once again. So he left to go get the correct filter and came back a couple hours later. He was extremely nice and apologetic, and I felt bad that he was running around in the hundred degree weather. . It was just frustrating that my work was being disrupted a couple times in the same day. The city, then came out a couple weeks later to do the final inspection and sign off on the permit. And it did not pass inspection. We waited a few weeks and never heard back from Lee's on when someone was going to come out to complete what the city recommended. I called the office And it sounded like the ball was dropped. They then scheduled a tech to come out to do what was needed. And then I had to schedule another appointment with the city and the inspection was finalized. Last month, Lee"s came out to do a maintenance inspection. it was noticed that our30 year old air ducts are bad and may need to be replaced. We were told we would be sent an estimate. We were extremely frustrated that this was not caught in the summer when we had the entire system installed. We then waited a couple weeks with no estimate sent to us. I called the office yesterday and asked for the estimate. The receptionist said that someone was supposed to call us to schedule an appointment for another tech to come out to do another inspection and to do an estimate. I asked why no one has called us and she was only able to apologize. We made the appointment today between 10 AM and noon. At 1 PM no call and no one came by our house. My husband called the office and was told that the tech had a family emergency. And that we would need to reschedule. We've been sitting here waiting all this time for nothing. We are extremely patient people and understand that things happen which is probably why we put up with so much with this company. But this was the final straw. We paid a lot of money to have both systems installed. And we wish that we went with a different company from day one. read more

I was charged over $400 to replace the flush valve Will never call them again and will definitely not recommend them read more

Called today to ask if they do," Zoning," of a newer furnace and air that I had installed appro 3 years ago. I asked if they could give a free estimate - she stated no - I would be charged a service fee. Call ended Bailey ....I'm sorry about my statement, " Call Ended," I just meant the call was ended....your correct with your statements of thank you ect... read more

The plumber who came to my house to unclog my drain did a good job at that. But he failed to make sure that the plastic pipes under the kitchen sink, which he disconnected, did not have any leaks. I spent the better half of 2 hours going back and forth to Lowes to get the equipment I needed to fix it. Considering the price they charged, you would think this would be included. read more

Lee's Air, Plumbing, & Heating. I had to change my appointment and Lee's Air was very accommodative. Lance Sarnecki came out with in our appointment time . He fixed the problem our leaking A/C. Very knowledgeable & friendly guy. He gave us some good recommendations. Thank You Lee's Air, Plumbing, & Heating The Johnson's read more

I had a problem with a clogged drain to my septic tank. Nathan Hamilton came to my home promptly to diagnose and correct my problem. They were not able to make the repair as our contract stated. Nate suggested relining the pipe. I took his advice and completed the repair. read more

Lance was fantastic in diagnosing the bad contactor issue in 10 minutes which took another company an hour to miss it and almost sent me on a 1200$ goose chaise. The best electrician and HVAC specialist I came across in a while. Thank you Lance! read more

I really can't say enough about this company. We had a particularly difficult HVAC problem to diagnose and that ultimately involved a factory defect. Todd and John worked tirelessly with the factory and elevated the issue to the factory's engineering department and then finally to the head engineer. Even then it was these two gentlemen that discovered the defect and fixed it. Todd and John could have easily given up but insisted that our HVAC unit work correctly. Finally, John is extraordinary at explaining complex issues to a lay person in an understandable fashion. Thank you both. read more

I replaced a toilet flow valve that wouldn't stop running and then couldn't stop the old cheap metal inlet line or angle shutoff stop from leaking so had to shut off the main. Chris arrived early, replaced all the old leaking hardware at that toilet and also replaced a potential problem with a shark bite stop valve on a different toilet that a friend had performed work on and was concerning to me. Overtime callout was extra but very fair and definitely worth it to us. Thank you, Chris! read more

Nathan was awesome to work with and tells it straight. I appreciate the honest feedback and helpful tips and education he provided while there. read more

Responded promptly! Diagnosed the problem, and, in addition, solved the mystery of a long standing leak that even Roseville Utilities could not figure out! Since it turned out to be a sprinkler issue, I will look for a specialist in that area. For any other plumbing issues I will call Lee-for sure! read more

Lee's Air installed a new heater pan the day after it was quoted. The job was done quickly and I am more than satisfied.

They were prompt, professional and did an amazing job. Would recommend to everyone! They completed in a timely manner and took care to keep my house clean. Very nice people at Lees. read more

John & Alex came out and replaced my coil, flushed my system and recharged my AC. John answered all my questions and took all the actions to ensure great customer service. They also cleaned up the area before they left. read more

Excellent service, plumbing problems were fixed immediately and the price was right. Technician Nathan was courteous and efficient

Installed a new smart thermostat for us and did a service review of our heater. Very nice and professional. He did a thorough once over of our heater with recommendation. And got me all dialed in on the new thermostat. Give these guys a call. read more

Well, it's July in Vacaville and my AC konks out on a Friday evening. The woman on the phone and the technician were polite and friendly and the service call was done two hours after my call on Saturday morning. I had a capacitor go out before and suspected it was the same problem. There was a $69 weekend surcharge which I thought okay that's understandable and a diagnostic fee of $99, again to be expected. It turned out to be a faulty capacitor. It was replaced, but I felt that the capacitor supplied was overpriced. After discussion with their General Manager, Tyson Freeman, my concerns were resolved to my satisfaction. In conclusion, it is not often in this day and age that you can deal with a contractor that really cares about customer satisfaction. I recommend this company. read more

Punctual, professional and precise with their diagnostics and work. David, our technician, was very courteous and professional. He maintained socially distant and wore a mask while working. Will definitely recommend Lee's services. Thanks again! read more

My air conditioner quit working yesterday on the hottest day of the year. After calling many places who were booked all week. I found this one. They came out within 2hours of calling them. David was very professional, friendly and knowledgeable. He had the air back up and running in no time. Their prices are definitely reasonable. I highly recommend these people, they are awesome. read more

They said they don't service my area so I'm basing this review on the fact that the technician on the phone answered a couple of questions regarding replacing an a/c unit. Very informative and professional even though he knew he wasn't going to be making a sale. read more