I had a great experience at this Chevy dealership. The staff was friendly, knowledgeable, and never pressured me into making a decision. They answered all my questions, made the buying process smooth and stress-free, and helped me find the perfect vehicle. I highly recommend this dealership for anyone looking for excellent customer service and a great car-buying experience. Willie was the salesman that helped me, great guy. He was very helpful and walked me through everything with the vehicle. read more

My salesman Willie Jurado found me the car I wanted. He made the entire experience from beginning to end very easy. Dino and Luis were also helpful and very good to work with. I highly recommend the sales team at Putnam Chevrolet Burlingame read more

Putnam Chevrolet - Auto Repair Near Me - Burlingame, California

If you are looking to get a new Chevrolet, Cadillac, GMC, or Ford! Head down to Putnam Burlingame and work with Noe! He is amazing and takes care of you. read more

Putnam Chevrolet - Auto Repair Near Me - Burlingame, California

Worked with salesperson Noe and he was excellent to work with. Non-pressuring, very detailed and very helpful. So helpful that I went back and purchased a second vehicle a week after purchasing the first one. read more

We had an outstanding experience thanks to both the auto sales consultant, Willie Jurado, and the finance manager, Dino Peters. From start to finish, they went above and beyond to make our entire car trade in process smooth, stress-free, and enjoyable. They were knowledgeable, patient, and easy to talk to. They took the time to understand what we were looking for and answered all of our questions. Together, they exceeded our expectations with their exceptional customer service and dedication. We highly recommend them to anyone looking for a hassle-free car-buying experience. read more

Sold me a used explorer cool looking car but didn't know it had underbody damage or heated seats that didn't work or weatherstrip that was glued back on the adhesive failed months after when I noticed it friendly staff but they shut down the Ford location and I have to take my car elsewhere annoying because they were the closest read more

We purchased a Chevy Silverado recently and was helped by Willie Jurado who was incredibly friendly and helpful. We were also helped by Raj. They both made the experience fun and welcoming! read more

Putnam Chevrolet - Auto Repair Near Me - Burlingame, California

Needed to get my car's 100,000 mile service completed. Darryl was helpful, kind, upfront about costs and answered all of my questions. I would definitely recommend this service. read more

From start to finish I couldn't be happier with everyone at Putnam Chevrolet! The staff there do not pressure you into anything. They are kind and considerate and treat you like human beings rather than prey like other establishments. I was very comfortable working with them in making my decision on what vehicle to purchase. I knew what I was looking for, but they were very helpful and patient as I aggressively explored all my options. The entire staff were very helpful and diligent in helping us in every way to make the experience seamless. There are no words that can express how much of a joy and pleasant experience we had dealing with our sales consultant Willie Jurado. As I stated earlier, there was never any pressure, and he made the experience feel as if we were dealing with family, not a dealership. He went above and beyond to help us, providing us with consistent communication pertaining to final preparation of my new Chevrolet Colorado Z71 and going as far as personally overseeing that every detail was perfect. With that said, if you are looking for a Chevrolet go see Willie Jurado. Thank you, we are proud to say that we are now part of the Putnam Chevrolet family. Regard, Edward O'Connor read more

Putnam Chevrolet - Auto Repair Near Me - Burlingame, California

I would like to update my review and add that they did contact me on October 25th to call the manager Khan because they said they would refund me for the battery. They asked me to show proof that the battery was purchased then when I did they ignored my messages. I showed the payment coming out of my account and a receipt. Since then my daughter has had an oil change and they company she went to showed her a report of all the things that had not been done to the car. We are now going to pay $200 for the transmission fluid to be flushed and and an extra $27 for an air filter. All the items that are highlighted in the picture Putnam said they took care of but didn't. Please be careful when purchasing from this dealership! Don't take their word for anything... I have attached all proof of communications. I am a single mom that purchased this car for my daughter, this was suppose to be a great experience. And instead we are continue to be told that they lied by multiple automotive shops. Also, check their reviews on carfax and Facebook! read more

Putnam Chevrolet - This was a rep from Putnam reaching out to say call his boss. When I called they said they would refund me for the battery, that was 10/25. - Auto Repair Near Me - Burlingame, California

My husband and I came in the check out a new Silverado. We were met by Noe Sanchez right when we walked onto the lot. The truck we were thinking about was "in transit" so Noe showed us the same truck on the lot in a different color. We were very interested. Noe kept in great contact with us as it was about to arrive. Once it arrived he sent us pictures of it as we were on vacation. 2 days later when we arrived home we headed right to the dealership. Noe was fantastic to work with. No pressure, no negotiating back and forth on our trade in. We were in and out in under 3 hours with our new truck. Then in finance we dealt with Raj Balakrishnan. He too was so easy and personable to work with. I'd definitely deal with both of them again while buying a new car! read more

Putnam Chevrolet - 2026 Trail Boss - Auto Repair Near Me - Burlingame, California

I had a great experience working with Cesar Godinez at this dealership! This was actually our second time working with him. He recently helped my significant other, get his truck about two months ago, and because of that experience, I knew I wanted to work with Cesar again. This was my first time buying a car, so I had a lot of questions and wanted to make sure I was making the right decision. Cesar was patient, honest, and never made me feel rushed or pressured. He took the time to explain everything clearly, worked with us to find the best option, and made sure I felt comfortable and confident with my purchase. Buying a car can be stressful, but Cesar made the process smooth and straightforward. If you're looking for someone knowledgeable, professional, and trustworthy, I highly recommend asking for Cesar Godinez. We'll definitely be back in the future! read more

Putnam Chevrolet - Auto Repair Near Me - Burlingame, California

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Putnam Chevy service is a rip off. A regular 15k service on a Bolt EUV (this is 100% electric, no gas engine) should not cost over $500. They rotated tires and replaced a cabin air filter. Didn't do an alignment, so why the up charge? And to top it off there was a check engine light they didn't even diagnose, saying we would have to come back for another visit. Not a chance. I left a message with the manager about why they seem to have taken advantage of my mom, a senior citizen by charging $500+ for a check that should be less than $100. Never received a callback. Avoid this place. read more

Came in late this past weekend due to some unforeseen circumstances but was welcomed and received with a friendly and positive attitude. Noe helped me find my new Silverado that best fit my needs. Personable, professional, and persistent from beginning to end. Definitely went above and beyond my expectations. Super grateful to have had such a wonderful and meaningful buying experience at Putnam Chevrolet. Definitely check Noe out! He's the best! read more

Five-Star Experience -- Twice! I cannot say enough great things about my experience at Putnam Chevrolet. I originally went in to purchase one vehicle and had such an amazing, five-star experience that I returned and purchased a second vehicle, working again with the same salesperson and finance manager. Javaid Noori (JV) was absolutely outstanding. He was professional, knowledgeable, patient, and truly cared about making sure I found the right vehicle. There was never any pressure, just honest communication, attention to detail, and exceptional customer service. JV made the entire process smooth, stress-free, and enjoyable, which is not something you hear every day when buying a car. Chris in finance was equally impressive. He took the time to explain everything clearly, worked hard to get me great financing, and made sure I felt comfortable and confident throughout the entire process. Financing can be overwhelming, but Chris made it straightforward and easy, with complete transparency and professionalism. The fact that I came back and bought a second vehicle from the same team says everything. Putnam Chevrolet truly delivers top-tier, five-star service, and I highly recommend them to anyone looking for a dealership that values honesty, respect, and customer satisfaction. Thank you, JV and Chris, for an exceptional experience, twice! read more

Bringing your car in for major repairs is never fun--being without wheels for days and staring at a big bill is stressful. I have had nightmare repair experiences in the past so I loathe going to the dealership. Luckily, Frank, my service advisor, made the whole experience much easier than I expected. He was calm, clear, and kept me updated the entire time. Frank even arranged Uber rides so I could get around while my car was in the shop, and he worked hard to make sure I got my vehicle back as quickly as possible. I really appreciated how communicative and reliable he was--it made a tough situation so much more manageable. If you ever have to bring your car here, ask for Frank. He's the kind of advisor who truly makes a difference. read more

Jose, Mark and the service team at Putnam Chevrolet went above and beyond our expectations when it came to our truck. Our 2020 Silverado needed a new engine, and with the help of Jose, and General Motors this process was made a lot easier and smoother. Jose returned all of my calls quickly, and kept us informed on the status of the repair. I highly recommend the team at Putnam, and will be using them for all of our service needs. Thank you again Jose, Mark and team! read more

I had a really smooth experience buying my car here. Noe was super helpful, kind, and made the whole process feel easy and stress free.

If you need to service you car or truck AVOID going to this place. The "service" manager Marc loos like only knows about service vehicles but not people. I was waiting there for 30 mins no one came to ask if I needed help. Red flag because usually this places have a lot of people waiting to be service and now I know why they are taking walk ins and is obvious people are not going there. By the time I spoke to someone and they call the manager he came and decided to help some who came after without giving me a reason. By the time I asked he was already being aggressive and he told me I wasn't going to tell him how to do his job. I just wanted to know why if I was first now I was being moved for no reason. So If you are in this area I recommend you to go to Redwood City they have good people and willing to help. read more

Cesar Godinez is a very good and professional, outstanding person and takes the time to explain everything to the buyer. I definitely recommend coming and looking for him whenever you're ready to buy a new car. Am also looking forward to the future to keep doing business with him. 10/10 read more

If you're looking for a salesperson that will fight for your deal and help through your purchase and after then go see WILLIE!! read more

Putnam Chevrolet - Buick Envision - Auto Repair Near Me - Burlingame, California

Just bought my Suburban here and the whole experience was great! Noe was so helpful in facilitating the sale but also making sure I was comfortable in the car and knew all the features before I left the lot. Even after the fact he has been so helpful connecting me with the proper folks in the parts department to hunt down the back trunk all weather liner I wanted to buy that I couldn't find online. This truly is such a warm and welcoming staff. You really do feel like family! read more

I had a great experience working with Noe. From start to finish this was a really positive car-buying experience. Noe was friendly, approachable, and genuinely wanted to help. He took the time to understand my budget and worked hard to get me into a car that fit what I was looking for. I truly appreciated his honesty and patience. I will be working with him for my next car purchase. read more

Last month I decided to start looking for my next car. I stumbled upon a used Jeep that caught my attention and decided to make a trip to check it out. I was greeted by Noe and we were able to take a test drive. I wasn't ready to purchase and told him I would follow up if I decided to move forward. Within the next week I decided to purchase the vehicle and Noe was very accommodating throughout the entire process. There a front issues I wanted to fix and Noe made sure to get them done. He scheduled the request with the Jeep service center and made sure they completed the requests. I highly recommend Noe for your next car purchase! read more

Don't get back to you. I've had a check engine light on my truck for the last 3 weeks since I got the truck back. I have contacted them several times to get a hold of them. I am now taking my truck to Fremont Chevrolet. read more

I want to thank Jv for the great experience at Pathan ! I was looking for GLC Jv was able to answer all my questions I'll start with the quick response professional and friendly received when I inquired about the Mercedes that I was looking for my wife. JV had all the technical information; he was a knowledgeable agent prepared to offer the best possible service. JV and her team were clear, respectful, and honest. I felt very comfortable working with the team at Putman Chevrolet. read more

Unfortunate experience attempting to help someone purchase a used Chevy Malibu - stock #X10376, a former rental that logged 20,000 miles/year - from Putnam. Negotiated the price + payment method via cashier's check with salesperson Pierre, then hit a wall after asking for a pre-purchase inspection to be performed at our expense by an independent shop. "They don't like to do that," replied Pierre. I made it as easy as I could, identifying a top-rated shop 10 blocks down California Street from Putnam, with availability that day or the next. Pierre said maybe they could drive it there, he'd check. Then, silence. Until Pierre called me that night at 10:24 pm and left no voicemail. Next morning, I left a voicemail for sales manager Max and a text for Pierre, noting the late-night call and politely asking again to set up an inspection. Pierre replied to my text with "I'm sorry miss dialed you," but that was it. No response from the sales manager. Next day, the Malibu was still on Putnam's website, with a price lowered by $100. The takeaway is as old as the auto industry: don't buy a used car from anyone who refuses an independent mechanical inspection. read more

Putnam Chevrolet - Malibu we tried to buy, declined because we asked for a pre-purchase inspection. - Auto Repair Near Me - Burlingame, California

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Thank you, Frank, for going above and beyond to make sure my car is always well taken care of. Your attention to detail and reliability mean a lot. read more

Ceasar Godinez helped us, super helpful, super straight foward, super friendly 10/10 experience.

The best ever !!! It's not only fast and easy they really try to extend their help to those that NEED help... Willie Jurado's and team did me an awesome and really rewarding service . I wished all dealers were like them. People TRY THIS DEALERSHIP YOU WONT REGRET IT read more

Cesar is a great person to get a car from he is wonderful and get me and my husband his dream vehicle

We finally made the decision to get an EV after years of doubt and maybe feelings. When it comes to cars, Im old school. I like the gas, the smell and the sound of a good ol combustion engine.I been working on cars all my life and I didnt want to admit that EV is the future. We did some home work on EV out there and ultimately decide on a Chevy Equinox EV. It had the best range based on the value and the type of car (Subcompact SUV). And sorry, no to Tesla (some folks out there will understand). I started looking at Chevy website and got the ideal package in mind. Went to a few dealerships and didnt find anything (nothing in stock or just was ignored). That was when decide to check out Putnam Chevrolet. We were happily greeted and then introduced to Noe. He sat down with us and listened to what we wanted in our EV. He had a few in stock and showed us a few in person. He answered our questions and concerns on the EV and if he didnt have the answer, he found a way to get it. Great customer service along with just a great conversation with Noe (found out he and his family live in the same city we do!) We were treated like friends/family! We tested drove an EV with Noe and it was exactly what we wanted. Another 1-2 hours, we drove off with a new 2025 Equinox RS EV. We thank the team at Putnam Chevrolet and Noe! It was probably one of my best car buying experience. Highly recommend going here if you plan to buy any Chevy car/truck. I am now living the EV life thanks to Putnam and Noe! read more

Willie Jurado helped me purchase my first car, a used 2020 Bolt EV Premium, and he made the process so easy! He was very friendly and easy-going- I didn't feel pressured into anything extra that I didn't want. I'm super happy with the car, thanks Willie!!! read more

Putnam Chevrolet - My 2020 Bolt EV!! So happy!! - Auto Repair Near Me - Burlingame, California

Me and my family came in looking for a pre owned vehicle and Efren helped us choose the right vehicle. A couple hours later we were driving with our new vehicle. He made everything smooth from the test drive to signing paperwork. Overall great experience and no pressure. read more

Putnam Jeep review: After I drove my brand new Jeep Sahara 4xE off this lot, the salesman who said call for any questions never answered another of my emails or calls. I just had basic questions but couldn't get anyone there to respond to me. I guess they're done with you once you make your purchase. Then I had an accident with the Jeep and they kept it in service for over 6 months to resolve the issue. It was insane. Shortly after that, numerous other parts were suddenly broken/failed for no obvious reason so the Jeep has been back in their shop for months. They claim this delay is due to backordered parts but I got notified they received the parts over a week ago and still haven't prioritized my Jeep to be fixed. Again, this is insane. This place has terrible service and quality. I will absolutely never buy a Jeep from them again and I may stop buying Jeeps in general moving forward because of the continued terrible experience I get with this dealership. My Jeep has been in their shop more than I've had it. Something is fundamentally broken here, and it's them. Fine for super basic stuff like oil changes but other than that - STEER CLEAR OF THIS SERVICE DEPARTMENT. read more

Knowing that you have to visit the dealership is always a scary thought. I worked with a service rep before, that I felt didn't really care. We've all gone through it and we feel like the dealership is going to rape us. But today I met Mr. Michael Weaver. For the first time I've run into a service technician that put my mind at ease. I truly feel like this man cares about what's going on with my truck and is here to help. I left the truck about an hour ago and I will keep you guys updated with the goings-on. As of right now five stars because of Mr. Michael Weaver. 9-28-21 Mike's been working with me for the past week and yesterday I received a call. Thanks to him and the tech, they finally found the problem with my truck. It took me to work with Mike, to finally track down the problem, which is the transmission wiring harness. Btw, this is the 4th or 5th time I've taken in this truck, for this problem. I think I'll be get my truck back in a couple days. read more

Putnam Chevrolet - 2016 Silverado High Country In for long time tranny problem. Truck finally threw a code. - Auto Repair Near Me - Burlingame, California

I think I am done with the Putnam Chevrolet service department. I expected that getting service done through a dealer meant they would be informed and stand behind their work. In particular, I have had ongoing issues with my tires there. They told me that 1) they were not familiar with the warranty for the tires they sold me 2) I would need to take it up with Michelin and 3) my tire could not be repaired/they will not warranty a patched tire. This is SOP elsewhere. They also tried to tell me my 1 year old tires were nearly worn out after 20,000 miles. Typical is twice that. Similar for the tires I bought from them 2 years ago (40K ago). Last, their price for tires was not competitive. Sub-par service + high price = low value. read more

First off, they don't have time for their customers. It took me 3 days just to schedule the appointment. I should have taken that as a sign. They took my car in first thing on Tuesday and told me they would call with a quote before starting the work. When the didn't call by 3:30, I called them. They told me my service rep would call me back after finishing with a customer. 35 minuts later, I left a message for the serive manager to call me back. After not hearing back from either, I went to the shop. They apologized and promised to have some look at it (now day two) and get back to me by 3:30. They did not. The next day they called to tell me the price I paid for the diagnostics wasn't enough to fully diagnose the problem and they wanted $415 more just to diagnose the problem. Secondly, they did discover oil seeping from the oil pan and, now on the third day, estimated $6,000 to fix. This is about 2 to 3 times the going price. Needless to say, I will not be using Putnam again...ever. read more

The moment I Came in for my appointment I felt like I was being taken care of. Jose who is my service advisor is amazing him and his team make sure I am always taken care of. I feel like my care is always in good hands because Jose always makes sure I get my service right the first time all the time and always breaks down service I will be needing soon. Thanks to Jose and his team I always get my friends and family to go to Putnam for their service .. as always I look forward to my next visit read more

We shopped at many dealerships and the crew at Putnam was by far the best. Daniel, Silvio, Noe, and Aaron all worked as a seamless team to help us. Everyone was very friendly. But what we really appreciated the most is that we never felt pressured. We highly recommend this family owned dealership. read more