My husband and I came in the check out a new Silverado. We were met by Noe Sanchez right when we walked onto the lot. The truck we were thinking about was "in transit" so Noe showed us the same truck on the lot in a different color. We were very interested. Noe kept in great contact with us as it was about to arrive. Once it arrived he sent us pictures of it as we were on vacation. 2 days later when we arrived home we headed right to the dealership. Noe was fantastic to work with. No pressure, no negotiating back and forth on our trade in. We were in and out in under 3 hours with our new truck. Then in finance we dealt with Raj Balakrishnan. He too was so easy and personable to work with. I'd definitely deal with both of them again while buying a new car! read more

Putnam Chevrolet - 2026 Trail Boss - Auto Repair Near Me - Burlingame, California

Came in late this past weekend due to some unforeseen circumstances but was welcomed and received with a friendly and positive attitude. Noe helped me find my new Silverado that best fit my needs. Personable, professional, and persistent from beginning to end. Definitely went above and beyond my expectations. Super grateful to have had such a wonderful and meaningful buying experience at Putnam Chevrolet. Definitely check Noe out! He's the best! read more

From start to finish I couldn't be happier with everyone at Putnam Chevrolet! The staff there do not pressure you into anything. They are kind and considerate and treat you like human beings rather than prey like other establishments. I was very comfortable working with them in making my decision on what vehicle to purchase. I knew what I was looking for, but they were very helpful and patient as I aggressively explored all my options. The entire staff were very helpful and diligent in helping us in every way to make the experience seamless. There are no words that can express how much of a joy and pleasant experience we had dealing with our sales consultant Willie Jurado. As I stated earlier, there was never any pressure, and he made the experience feel as if we were dealing with family, not a dealership. He went above and beyond to help us, providing us with consistent communication pertaining to final preparation of my new Chevrolet Colorado Z71 and going as far as personally overseeing that every detail was perfect. With that said, if you are looking for a Chevrolet go see Willie Jurado. Thank you, we are proud to say that we are now part of the Putnam Chevrolet family. Regard, Edward O'Connor read more

Putnam Chevrolet - Auto Repair Near Me - Burlingame, California

I had a great experience at this Chevy dealership. The staff was friendly, knowledgeable, and never pressured me into making a decision. They answered all my questions, made the buying process smooth and stress-free, and helped me find the perfect vehicle. I highly recommend this dealership for anyone looking for excellent customer service and a great car-buying experience. Willie was the salesman that helped me, great guy. He was very helpful and walked me through everything with the vehicle. read more

We purchased a Chevy Silverado recently and was helped by Willie Jurado who was incredibly friendly and helpful. We were also helped by Raj. They both made the experience fun and welcoming! read more

Putnam Chevrolet - Auto Repair Near Me - Burlingame, California

I would like to update my review and add that they did contact me on October 25th to call the manager Khan because they said they would refund me for the battery. They asked me to show proof that the battery was purchased then when I did they ignored my messages. I showed the payment coming out of my account and a receipt. Since then my daughter has had an oil change and they company she went to showed her a report of all the things that had not been done to the car. We are now going to pay $200 for the transmission fluid to be flushed and and an extra $27 for an air filter. All the items that are highlighted in the picture Putnam said they took care of but didn't. Please be careful when purchasing from this dealership! Don't take their word for anything... I have attached all proof of communications. I am a single mom that purchased this car for my daughter, this was suppose to be a great experience. And instead we are continue to be told that they lied by multiple automotive shops. Also, check their reviews on carfax and Facebook! read more

Putnam Chevrolet - This was a rep from Putnam reaching out to say call his boss. When I called they said they would refund me for the battery, that was 10/25. - Auto Repair Near Me - Burlingame, California

I had a great experience working with Cesar Godinez at this dealership! This was actually our second time working with him. He recently helped my significant other, get his truck about two months ago, and because of that experience, I knew I wanted to work with Cesar again. This was my first time buying a car, so I had a lot of questions and wanted to make sure I was making the right decision. Cesar was patient, honest, and never made me feel rushed or pressured. He took the time to explain everything clearly, worked with us to find the best option, and made sure I felt comfortable and confident with my purchase. Buying a car can be stressful, but Cesar made the process smooth and straightforward. If you're looking for someone knowledgeable, professional, and trustworthy, I highly recommend asking for Cesar Godinez. We'll definitely be back in the future! read more

Putnam Chevrolet - Auto Repair Near Me - Burlingame, California

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Putnam Chevy service is a rip off. A regular 15k service on a Bolt EUV (this is 100% electric, no gas engine) should not cost over $500. They rotated tires and replaced a cabin air filter. Didn't do an alignment, so why the up charge? And to top it off there was a check engine light they didn't even diagnose, saying we would have to come back for another visit. Not a chance. I left a message with the manager about why they seem to have taken advantage of my mom, a senior citizen by charging $500+ for a check that should be less than $100. Never received a callback. Avoid this place. read more

Five-Star Experience -- Twice! I cannot say enough great things about my experience at Putnam Chevrolet. I originally went in to purchase one vehicle and had such an amazing, five-star experience that I returned and purchased a second vehicle, working again with the same salesperson and finance manager. Javaid Noori (JV) was absolutely outstanding. He was professional, knowledgeable, patient, and truly cared about making sure I found the right vehicle. There was never any pressure, just honest communication, attention to detail, and exceptional customer service. JV made the entire process smooth, stress-free, and enjoyable, which is not something you hear every day when buying a car. Chris in finance was equally impressive. He took the time to explain everything clearly, worked hard to get me great financing, and made sure I felt comfortable and confident throughout the entire process. Financing can be overwhelming, but Chris made it straightforward and easy, with complete transparency and professionalism. The fact that I came back and bought a second vehicle from the same team says everything. Putnam Chevrolet truly delivers top-tier, five-star service, and I highly recommend them to anyone looking for a dealership that values honesty, respect, and customer satisfaction. Thank you, JV and Chris, for an exceptional experience, twice! read more

Bringing your car in for major repairs is never fun--being without wheels for days and staring at a big bill is stressful. I have had nightmare repair experiences in the past so I loathe going to the dealership. Luckily, Frank, my service advisor, made the whole experience much easier than I expected. He was calm, clear, and kept me updated the entire time. Frank even arranged Uber rides so I could get around while my car was in the shop, and he worked hard to make sure I got my vehicle back as quickly as possible. I really appreciated how communicative and reliable he was--it made a tough situation so much more manageable. If you ever have to bring your car here, ask for Frank. He's the kind of advisor who truly makes a difference. read more

Jose, Mark and the service team at Putnam Chevrolet went above and beyond our expectations when it came to our truck. Our 2020 Silverado needed a new engine, and with the help of Jose, and General Motors this process was made a lot easier and smoother. Jose returned all of my calls quickly, and kept us informed on the status of the repair. I highly recommend the team at Putnam, and will be using them for all of our service needs. Thank you again Jose, Mark and team! read more

If you need to service you car or truck AVOID going to this place. The "service" manager Marc loos like only knows about service vehicles but not people. I was waiting there for 30 mins no one came to ask if I needed help. Red flag because usually this places have a lot of people waiting to be service and now I know why they are taking walk ins and is obvious people are not going there. By the time I spoke to someone and they call the manager he came and decided to help some who came after without giving me a reason. By the time I asked he was already being aggressive and he told me I wasn't going to tell him how to do his job. I just wanted to know why if I was first now I was being moved for no reason. So If you are in this area I recommend you to go to Redwood City they have good people and willing to help. read more

Cesar Godinez is a very good and professional, outstanding person and takes the time to explain everything to the buyer. I definitely recommend coming and looking for him whenever you're ready to buy a new car. Am also looking forward to the future to keep doing business with him. 10/10 read more

If you're looking for a salesperson that will fight for your deal and help through your purchase and after then go see WILLIE!! read more

Putnam Chevrolet - Buick Envision - Auto Repair Near Me - Burlingame, California

Just bought my Suburban here and the whole experience was great! Noe was so helpful in facilitating the sale but also making sure I was comfortable in the car and knew all the features before I left the lot. Even after the fact he has been so helpful connecting me with the proper folks in the parts department to hunt down the back trunk all weather liner I wanted to buy that I couldn't find online. This truly is such a warm and welcoming staff. You really do feel like family! read more

I had a great experience working with Noe. From start to finish this was a really positive car-buying experience. Noe was friendly, approachable, and genuinely wanted to help. He took the time to understand my budget and worked hard to get me into a car that fit what I was looking for. I truly appreciated his honesty and patience. I will be working with him for my next car purchase. read more

Last month I decided to start looking for my next car. I stumbled upon a used Jeep that caught my attention and decided to make a trip to check it out. I was greeted by Noe and we were able to take a test drive. I wasn't ready to purchase and told him I would follow up if I decided to move forward. Within the next week I decided to purchase the vehicle and Noe was very accommodating throughout the entire process. There a front issues I wanted to fix and Noe made sure to get them done. He scheduled the request with the Jeep service center and made sure they completed the requests. I highly recommend Noe for your next car purchase! read more

I want to thank Jv for the great experience at Pathan ! I was looking for GLC Jv was able to answer all my questions I'll start with the quick response professional and friendly received when I inquired about the Mercedes that I was looking for my wife. JV had all the technical information; he was a knowledgeable agent prepared to offer the best possible service. JV and her team were clear, respectful, and honest. I felt very comfortable working with the team at Putman Chevrolet. read more

Don't get back to you. I've had a check engine light on my truck for the last 3 weeks since I got the truck back. I have contacted them several times to get a hold of them. I am now taking my truck to Fremont Chevrolet. read more

Thank you, Frank, for going above and beyond to make sure my car is always well taken care of. Your attention to detail and reliability mean a lot. read more

Ceasar Godinez helped us, super helpful, super straight foward, super friendly 10/10 experience.

Unfortunate experience attempting to help someone purchase a used Chevy Malibu - stock #X10376, a former rental that logged 20,000 miles/year - from Putnam. Negotiated the price + payment method via cashier's check with salesperson Pierre, then hit a wall after asking for a pre-purchase inspection to be performed at our expense by an independent shop. "They don't like to do that," replied Pierre. I made it as easy as I could, identifying a top-rated shop 10 blocks down California Street from Putnam, with availability that day or the next. Pierre said maybe they could drive it there, he'd check. Then, silence. Until Pierre called me that night at 10:24 pm and left no voicemail. Next morning, I left a voicemail for sales manager Max and a text for Pierre, noting the late-night call and politely asking again to set up an inspection. Pierre replied to my text with "I'm sorry miss dialed you," but that was it. No response from the sales manager. Next day, the Malibu was still on Putnam's website, with a price lowered by $100. The takeaway is as old as the auto industry: don't buy a used car from anyone who refuses an independent mechanical inspection. read more

Putnam Chevrolet - Malibu we tried to buy, declined because we asked for a pre-purchase inspection. - Auto Repair Near Me - Burlingame, California

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The best ever !!! It's not only fast and easy they really try to extend their help to those that NEED help... Willie Jurado's and team did me an awesome and really rewarding service . I wished all dealers were like them. People TRY THIS DEALERSHIP YOU WONT REGRET IT read more

Cesar is a great person to get a car from he is wonderful and get me and my husband his dream vehicle

We finally made the decision to get an EV after years of doubt and maybe feelings. When it comes to cars, Im old school. I like the gas, the smell and the sound of a good ol combustion engine.I been working on cars all my life and I didnt want to admit that EV is the future. We did some home work on EV out there and ultimately decide on a Chevy Equinox EV. It had the best range based on the value and the type of car (Subcompact SUV). And sorry, no to Tesla (some folks out there will understand). I started looking at Chevy website and got the ideal package in mind. Went to a few dealerships and didnt find anything (nothing in stock or just was ignored). That was when decide to check out Putnam Chevrolet. We were happily greeted and then introduced to Noe. He sat down with us and listened to what we wanted in our EV. He had a few in stock and showed us a few in person. He answered our questions and concerns on the EV and if he didnt have the answer, he found a way to get it. Great customer service along with just a great conversation with Noe (found out he and his family live in the same city we do!) We were treated like friends/family! We tested drove an EV with Noe and it was exactly what we wanted. Another 1-2 hours, we drove off with a new 2025 Equinox RS EV. We thank the team at Putnam Chevrolet and Noe! It was probably one of my best car buying experience. Highly recommend going here if you plan to buy any Chevy car/truck. I am now living the EV life thanks to Putnam and Noe! read more

Willie Jurado helped me purchase my first car, a used 2020 Bolt EV Premium, and he made the process so easy! He was very friendly and easy-going- I didn't feel pressured into anything extra that I didn't want. I'm super happy with the car, thanks Willie!!! read more

Putnam Chevrolet - My 2020 Bolt EV!! So happy!! - Auto Repair Near Me - Burlingame, California

Me and my family came in looking for a pre owned vehicle and Efren helped us choose the right vehicle. A couple hours later we were driving with our new vehicle. He made everything smooth from the test drive to signing paperwork. Overall great experience and no pressure. read more

First off, they don't have time for their customers. It took me 3 days just to schedule the appointment. I should have taken that as a sign. They took my car in first thing on Tuesday and told me they would call with a quote before starting the work. When the didn't call by 3:30, I called them. They told me my service rep would call me back after finishing with a customer. 35 minuts later, I left a message for the serive manager to call me back. After not hearing back from either, I went to the shop. They apologized and promised to have some look at it (now day two) and get back to me by 3:30. They did not. The next day they called to tell me the price I paid for the diagnostics wasn't enough to fully diagnose the problem and they wanted $415 more just to diagnose the problem. Secondly, they did discover oil seeping from the oil pan and, now on the third day, estimated $6,000 to fix. This is about 2 to 3 times the going price. Needless to say, I will not be using Putnam again...ever. read more

I think I am done with the Putnam Chevrolet service department. I expected that getting service done through a dealer meant they would be informed and stand behind their work. In particular, I have had ongoing issues with my tires there. They told me that 1) they were not familiar with the warranty for the tires they sold me 2) I would need to take it up with Michelin and 3) my tire could not be repaired/they will not warranty a patched tire. This is SOP elsewhere. They also tried to tell me my 1 year old tires were nearly worn out after 20,000 miles. Typical is twice that. Similar for the tires I bought from them 2 years ago (40K ago). Last, their price for tires was not competitive. Sub-par service + high price = low value. read more

Putnam Jeep review: After I drove my brand new Jeep Sahara 4xE off this lot, the salesman who said call for any questions never answered another of my emails or calls. I just had basic questions but couldn't get anyone there to respond to me. I guess they're done with you once you make your purchase. Then I had an accident with the Jeep and they kept it in service for over 6 months to resolve the issue. It was insane. Shortly after that, numerous other parts were suddenly broken/failed for no obvious reason so the Jeep has been back in their shop for months. They claim this delay is due to backordered parts but I got notified they received the parts over a week ago and still haven't prioritized my Jeep to be fixed. Again, this is insane. This place has terrible service and quality. I will absolutely never buy a Jeep from them again and I may stop buying Jeeps in general moving forward because of the continued terrible experience I get with this dealership. My Jeep has been in their shop more than I've had it. Something is fundamentally broken here, and it's them. Fine for super basic stuff like oil changes but other than that - STEER CLEAR OF THIS SERVICE DEPARTMENT. read more

We shopped at many dealerships and the crew at Putnam was by far the best. Daniel, Silvio, Noe, and Aaron all worked as a seamless team to help us. Everyone was very friendly. But what we really appreciated the most is that we never felt pressured. We highly recommend this family owned dealership. read more

Knowing that you have to visit the dealership is always a scary thought. I worked with a service rep before, that I felt didn't really care. We've all gone through it and we feel like the dealership is going to rape us. But today I met Mr. Michael Weaver. For the first time I've run into a service technician that put my mind at ease. I truly feel like this man cares about what's going on with my truck and is here to help. I left the truck about an hour ago and I will keep you guys updated with the goings-on. As of right now five stars because of Mr. Michael Weaver. 9-28-21 Mike's been working with me for the past week and yesterday I received a call. Thanks to him and the tech, they finally found the problem with my truck. It took me to work with Mike, to finally track down the problem, which is the transmission wiring harness. Btw, this is the 4th or 5th time I've taken in this truck, for this problem. I think I'll be get my truck back in a couple days. read more

Putnam Chevrolet - 2016 Silverado High Country In for long time tranny problem. Truck finally threw a code. - Auto Repair Near Me - Burlingame, California

The moment I Came in for my appointment I felt like I was being taken care of. Jose who is my service advisor is amazing him and his team make sure I am always taken care of. I feel like my care is always in good hands because Jose always makes sure I get my service right the first time all the time and always breaks down service I will be needing soon. Thanks to Jose and his team I always get my friends and family to go to Putnam for their service .. as always I look forward to my next visit read more

If you're looking for a new car, I highly recommend you check out Putnam Chevrolet. I went there to buy a 2025 Chevy Colorado. I was assisted by a gentleman named Nimer. Nimer is awesome! His level of customer service during and after the purchase far exceeded my expectations. Nimer went above and beyond. I highly recommend sitting down with him specifically when you go to Putnam. My truck needed service for a paint chip and installation of my running boards. Nimer contacted me multiple times to update me on what was happening with my vehicle. Including when the process started, how it was going, and when to pick it up. He is a nice guy who is easy to do business with and genuinely cares about his customers. Thank you, Nimer! See you when it's time for an upgrade! read more

Lack of communication, I as the customer initiated all contact to get updated and figure out when work would be complete. I wasn't even told the problem or the work that would be required until I reached out. My truck dropped off on a Monday and stayed in the shop for about 5 days. I asked about a rental since my vehicle is under warranty but told they would look and never provided one to me. I was told by the service advisor my truck would be ready at 300p Friday. When I was about to head over to pick it my vehicle they said they needed until 500p. When I arrived to pick up my car it still wasn't ready, waited around more than 30 minutes. Also car wash is not provided after service. When I picked up my car noticed the infotainment system wasn't working properly. Wouldn't power off and volume wasn't working had to return the following Monday to drop off my car. Again like my first visit I had to initiate all contact to figure out what's going on with my vehicle read more

Walked in on a lazy Friday afternoon and walked out having purchased my dream car. The sales person Noe Sanchez was absolutely awesome. He gave us a great deal that we could not pass up. He was friendly, pleasant and not pushy at all. The whole experience was an absolute pleasure. I went to bed that night not believing that I had purchased my dream car. Thank you Putnam Chevrolet and a special thanks to Noe. It was a pleasure doing business with you. I will ride off, in my retirement, into the sunset driving the baddest bad a$$ of a car. Peace. read more

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if you looking for a car go to Putnam Chevrolet in Burlingame Ca ask for James he is so good and very nice and does his job very good i am very happy with my 2026 Chevy Equinox thanks again james your the best read more

This is for the service department. They do not pick up the phone note call you back. When I did manage to take my car in a long time ago, the repair prices were ridiculous. I do not recommend read more

Went in because I was close by, and a random check engine light came on. My car is a 2016 Spark EV. The guy comes back telling me it needs an oil changel. I kind of laugh, thinking he's joking. He wasn't. He didn't even bother to realize my car is electric. I tell him, and he insists that it still needs an oil change. He starts quoting me a price. Absolute clown. I should have popped the trunk and asked him where he expected to put the oil. Instead, I just shook my head, said never mind, and left. read more

For those of you who may be deciding whether to have your vehicle serviced at Putnam Chevrolet in Burlingame, I suggest that you think twice before choosing this place. I DO NOT RECOMMEND this service center. There seems to be a serious disconnect in their service department between the ones setting up the appointments and the service technicians. I assume appointments are booked to corral the customer yet once you are actually being assisted by the technician who will be servicing your vehicle, the appointment time is completely meaningless. The following explains my experience with Putnam Chevrolet Service Center this past week (9/22/25-9/27/25). I encountered a power steering issue with my 2019 Chevrolet Tahoe LT (57k miles). I reached out to Putnam Chevrolet Service Center in Burlingame, CA to get the issue resolved for reasons being they're local & it is a certified Chevrolet service center so there'd be less hassle. Being that they are a certified Chevrolet service center, I do understand that they opt to use OEM parts as well as charge a premium price for these parts and labor. However, with that being the case, I also expect to receive a level of service to match those costs. I was sadly mistaken. I contacted their office on Monday 9/22 at 3pm (3 hours prior to closing) to book a service appointment which the operator confirmed for Tuesday 9/23 at 7:30am. Being that I work full time during the day, I coordinated to have the vehicle towed to their location that Monday night 9/29 prior to them closing so that they can have my vehicle for the designated appointment time the next day. I paid for a tow that early evening & arrived with the vehicle at Putnam Chevrolet at about 5:45pm to check the vehicle in. As the vehicle is being checked in, it is mentioned that their service department is "backed up" and that the vehicle may not be diagnosed in the next 2 days. I then notified the technician (Frank L.) that an appointment was just made for 7:30am the next day in which case he appeared to realize it & may or may not have made a correction to the report. A service quote was then provided promising I'd get a diagnosis on the vehicle by 9/24/25 at 3:30pm, still a whole day later than the 9/23/25 7:30am appointment that was booked for a diagnosis. Had the situation regarding actual service availability been made aware to me at time of booking the appointment, I would never have paid to have my vehicle towed to Putnam & would have chosen another Chevrolet service center to get it serviced. Being that this is our primary "family" vehicle (family of 6), I inquired about any "loaners" to use as the vehicle is being serviced. Frank told me that none were available and I was recommended to a local Hertz all without knowing the duration of actual service. I was expected to rent a vehicle without having a duration of service let alone a confident time in which the vehicle would even be diagnosed. Leading up to the "promised" time (9/24 at 3:30pm), I reached out to Frank for any updates on the diagnosis. I was given the runaround excuse that a certain specialized technician was not available or it was taking longer than expected and an answer would not be provided until the following (Thursday 9/25) morning. I was even called on Wednesday 9/24 morning by the operator who booked my Tuesday appointment stating, "I see you had missed your Tuesday appointment would you like to reschedule?". My jaw dropped. I then notified her that the vehicle has been in their possession since Monday evening like we had discussed at the time of booking in which case she seemed to go back on her statement and mentioned the service tech would contact me with any updates. So now the initial appointment time (Tuesday 9/23 7:30am) as well as the check-in invoice promised time (Wednesday 9/24 3:30pm) has come and gone without a diagnosis. I assume at this point the vehicle has been left untouched the entire time it has been in their possession. I finally decided early Thursday 9/25 morning in a text to Frank to pull the plug and have my vehicle returned so that I can have it serviced elsewhere. Frank then called me and insisted on at least providing a diagnostic. I'm amazed that, with the vehicle having been in their possession for 2 whole days, that a diagnosis in the next hour would be provided. I mention that I am not paying for that service and with having to coordinate with another service center in place while also working my full time job during the day, I allow for Putnam to perform the diagnosis. After being led on for almost 3 days, the diagnosis (electronic steering rack to be replaced) was finally provided along with a quote (totaling $2,500 "discounted") along with a duration (5 days for service + next day shipping of parts). I went from eagerly awaiting any updates on my vehicle for 2 whole days to now being pestered into deciding as soon as possible to perform a service by Frank and his team. (continued...) read more