Really happy with my experience here! definitely be back and would recommend them to anyone looking…read morefor reliable auto repair.

No. Charged me, said it was fixed. Check engine light came back on the next day. They likely just…read morecleared the code and said it was good to go. Terrible. Went elsewhere and got the issue fixed properly.

I live locally and have been going to this store specifically because I have always have been…read moretreated well. The staff has always been friendly and very helpful . The manager Peppe has been very knowable and very helpful getting parts part for my boat and my cars ... great old time service

Horrendous service and zero parking I wanted to just get a windshield wiper but the employees are…read moreto busy helping clueless people over checking people out. It's not even like it was packed in there either, they need to call the tow truck their parking lot should at least have one space!

I came in to get my car battery replaced, and Stanley was very nice to help check the type of…read morebattery with the model of my car to make sure they're compatible. He offered to switch out the battery, and was very friendly. He answered any questions I had and even changed the battery in the rain! Super kind of him, explained the warranty and everything. Would come again with Stanley's help for anything!

Needed a new battery for my mom's car and stopped by this AutoZone. One of the guys working (wish I…read morecaught his name!) really went above and beyond. Not only did he help us pick the right AGM battery (Duralast 51R), but he also let us borrow a 10mm wrench so we could swap it out ourselves right there in the lot. He was super chill and patient -- didn't rush us, didn't make it weird, just genuinely helpful. It's little stuff like that that makes you want to come back. Appreciate the good vibes from this crew!

This shop gave me the best experience from a auto parts shop. This morning I went to this store to…read moreget a windshield wiper (rear), the gentleman identified the par is available after a few seconds check from the computer, then he went ahead and get it. After paying for it, I mentioned it seems a bit tricky cuz I couldn't really lift it up to change it like those from the front. Then, he offered to show me how to do it. The trick is to remove the "cap" first, then I can fully lift up the wiper. I have this car for over 14 years, and I didn't know about it. As a result, he ended it up spending less than 30sec and change it for me. Salute!!

Great customer service. Matt went above and beyond to find me what I needed that was in my budget…read more Will be back next time I need something for my car, thank you so much!!!

Frequented by people at work, I decided to give them a try when I had a little maintenance to do on…read moremy Honda. He did a great job. The car drives better than before. I have a malfunctioning visor with a very high price tag just for the part. They did their best to fix it without ordering it and it's squeaky, but it stays up. I'm grateful.

Phil is friendly and personable. Communication was prompt and timely for pick up and drop off…read more There is no scheduling software so I just contact Phil directly.

Thank you Napa. Great parts and service. Highly recommended .read more

In this time of cities being "head up their A_ _ " /antiseptically PC and WIPING out REAL & M U…read moreC H NEEDED auto related business and repair shops, I'd simply like to say BAS/Napa should be supported and cherished as a MUCH needed asset to the San Mateo County area , as a R E A L auto parts store is a vanishing commodity . Have you ever tried to get what you REALLY need at a Auto Zone, Kragen or those other Kmart style , garbage grade JUNK Chinese and Taiwan trash quality auto parts stores with gang bang lookin' , brain dead ex-McDonalds fry cooks for employees that CANNOT construct a proper sentence or fix a cup of coffee.. let alone fix a broken cam chain on a Mercedes or do a valve job on a Ford 429 ! GO TO BURLINGAME AUTO SUPPLY and SPEND YOUR M O N E Y ! And SUPPORT YOUR LOCAL AUTO PARTS S T O R E ! THESE GUYS KNOW WHAAASUP' and TAKE CARE OF BUSINESS !

Awesome well they had what ever I needed so all good couldn't fina anywhere else . It was a super…read moreduper magical experience

Kimberly and Tony at AutoZone were amazing. They helped me diagnose my check engine light,…read moreexplained everything clearly, and made the whole process super easy and stress-free. Really appreciate the honesty, patience, and great customer service. 5 stars!

I bought new tires at Costco a couple years ago, but I only found out recently that they have…read moremachines to increase the pressure in your tires. They actually use nitrogen rather than compressed air. My tires were a little lower than I like, so I stopped by the Foster City Costco Tire Center after a lunch meeting in San Mateo. I had watched a video a day or two earlier that showed how the machine works, but after several attempts, I knew I was doing something wrong: I had even let air out of the driver's side front tire. I walked over to the tire center garage and popped my head in. Someone working there - Nelson - approached me and I asked him if the machines were working. After I explained the situation, Nelson told me to pull my car up next to the garage and he would fill my tires himself. When he was finished, I tried to give him a couple bucks, but he let me know that he could not accept a tip. I hope Nelson's supervisor sees this and knows how appreciative I am for his help!

I brought my car here Thursday afternoon to have my tires replaced. Saturday morning, i noticed…read morethat there was a cable on the front left tire. It looked like they tied on the spring or shock to hold on to something. But the other end, snapped with lots of grease. So i went back to Costco right away to show it to them. One of the guys i talked to said that they had nothing to do with it..they dont use that kind of cable that they only tires. Went back home checked again. Thats when i saw the cv boot is busted. Now i know where the grease of the cable is from. My point is, since costco was the last place where i took my car, why didnt the mechanic didn't say shit about the cable? To me, they dont effing care at all. Will never come amd recommend this place. But if u do, better check your car before leaving this effing place.