Not quite Honest, they installed new engine at the end of 2024 and gave me a hard time about…read morechecking it out a few weeks later when it was shakIng. I called my credit card and had them hold payment so they can fix it and they did, spoke to CC and released paymen. 3 months later the car is smoking at burning oil and now they don't want to look at it because of what i did. They are not owed anything because payment was given back to them. Spoke the Ramon there which is worthless because he wouldn't give me his bosses number or help me in any way. Got the owners number from a source and basically got no where with him either (Joseph Koehnen, Riverside,IL.) he basically laughed at me and said good luck. Repair was over 14k! DO NOT DO BUSINESS WITH THEM. Not honest at all.

Great service. Roberto was extremely helpful. They truly are honest, & they made sure to keep me…read moreupdated on the progress of my vehicle. If you're looking for a reliable auto shop, this is the one. I'm glad I found these guys.

Dropped my car off for a complete check over! I'm moving out of state and wanted the car looked…read moreover. The mechanics not only checked the car out, a list of all repairs needed was printed in order of importance. The estimate had the pricing for each repair, and the amount of time the repairs would take! Amazing! Now I can make different appointments for each repair, and pay as I go!! Best customer service EVER!!

I'm consistently impressed every time I visit Wicked Wrench Auto Service in South Elgin. You can…read moreactually hear the mechanics walking customers through what their car doesn't need, instead of pushing unnecessary repairs or upsells. That level of honesty is rare in the auto world. It's clear they value integrity, transparency, and their long‑term reputation over making a quick buck. Working with a shop that genuinely puts the customer first is incredibly refreshing, and it's why I trust them completely with my vehicle.

I had to make an urgent stop at the shop today because I had a flat tire and air was leaking out…read more They were able to get me in right away, and it only took less than an hour to fix the tire. The total came to about $53, including taxes, for one tire. They have the highest Google rating in my area--which is why I chose them. I really hope I won't have to go back for the same issue again. I also hope they stand behind their work with a good warranty. So far, I'm very happy with the service--they really deliver prompt and efficient work that meets my needs. Plus, they offer some of the most generous complimentary snacks and beverages, which I definitely took advantage of during my visit.

Car was acting up so I took it to Journey Automotive because of the great ratings and testimonials…read morehere and I was not disappointed. Got my car in that day (my dealership's next open appointment was next week), diagnosed the problem, quoted me a price and then fixed it that day. Friendly and trustworthy business that I highly recommend

Got a bunch of maybes. Trusted their best guess. NOPE, not that, lets try this... It was simple…read more Took it to dealership and viola'. Easy peasy. I hope they spent my $hundreds wisely and took some CE.

I have been taking my cars to A-1 Automotive for years, and they have always fixed the problem…read morecompletely. I have tried other places and they either way overcharge for no reason, or they only fix part of the problem. It is nice to trust a car repair place to get the work done properly, and at a fair price.

Going to a mechanic is a little nerve wrecking for me. I am always concerned since I am not fluent…read morein anything that has to do with cars. I am not too familiar with some of the car lingo , I was concerned about a noise I was hearing from my car so I did some searching online and came across KS Auto Care .I am truly grateful to have found this place! Sam was great! He ran a full diagnostic on my car and did an oil change. The experience was smooth from start to finish -- he walked me through everything, explained what needed attention, I really appreciated the honesty and transparency. I'll definitely be coming back!

Found this service center because of a direct mailing. The price was great, I needed an oil change…read moreso the timing was perfect. They got me an appointment quickly, service was fast, efficient and friendly. They also looked over my car and determined no other services were needed at that time. What place has ever said that!? I will definitely go back!

"Things happen" in business. What separates a quality company from the others is how you respond…read morewhen things don't work out as planned. The Meineke team really stepped up to rectify a less than ideal situation perfectly. I greatly appreciated their call to action, the quality of the response and their commitment to making things right. Kudos to the team. Professional and friendly people. I'll be a returning customer and highly recommend.

Amazing crew very knowledgeable fast affordable auto repair !!!!!would highly recommend will be…read moregoing back !!!

Great service Highly recommend…read more Knowledgeable Clean and friendly Definitely will be back

If I didn't live so far away (40+ miles) I'd make this THE go to place for my 2019 Honda CRV. I was…read moreon the tollway, going with the flow of traffic at about 70mph, when I suddenly heard an awful, terrifying, loud metal screeching sound coming from my car. When I was able to exit the tollway & pull over to a safe side street, I looked at the under carriage & found that the metal skid plate that covers & protects the underside of the engine, had come loose & was dragging & scraping the pavement. Knowing that issue creates dangerous sparks & other problems I decided to call AAA. Lucky for me, the tow truck driver suggested Charlie Car Care, and took me & my SUV there. The staff took my car immediately, reattached the skid plate with new bolts, and had me out of there in under an hour! Their price was very reasonable! I expected to pay 3-4x more, so was super pleased when they told me the price. The waiting area is nice & comfortable too. In addition to all that, the staff is super friendly. Madeline and Moises are excellent at customer service. Just like the other reviewers say...they are really professional & very friendly. All the staff members deserve 5 stars! If I lived 40 miles closer, I would definitely go back again. I HIGHLY recommend this business anyone that needs help with their vehicles.

What can I say! Dan & Nick stellar guys, I called...told them I needed front brakes and rotors for…read more2017 4Runner. Dan gave me a quote right over the phone that I liked a lot (note ...I'm mechanically inclined but due to an injury I was not able to do the job.) so when I asked him when can I make an appointment, he said when would I be available, I gave a date, he asked what time, then he said the earlier the better They got me in and out, awesome! Great customer service at a great price. I highly recommend them! You won't regret it!

Dan just took care of all my cars this week, various issues on all of them. His estimates are…read morealways spot on, he's never doing more work than what is needed and he always seems to get it done in a timely manner. It's never fun paying for auto repair but at least I feel like I'm not getting gouged. Highly recommended