This location has been bought by Firestone, and this review is not targeting C&C…read more TLDR: This is an incredibly dishonest auto shop, and could have put my family and I at risk due to negligence and deceit. Take your car somewhere else. I went in for an oil change and hadn't had any work done for awhile, so I expected a lot to be uncovered in the inspection. They came back and told me that my brake pads/rotors and struts/shocks needed to be replaced. Specifically they told me the front brake were at less than 4mm and needed to be replaced ASAP, the back brakes were at 5mm and could wait 3 - 4 months, and there were "rust rings" in my rotors so they would also need to be replaced. They quoted me a little over $3,500 for everything. I know a little about cars and have mechanics in the family, so I ran everything by them first. 1) We decided to do the brakes ourselves (my uncle worked at a brake shop). We found that there was no issue with the rotors in what they described as "rust rings". Saved a few bucks there. The front pads were at about 4mm, so they likely did check those. We got to the back brakes, and had to use a sledge hammer to get the tires off (indication that they didn't take them off to check). When we got the pads off there most almost nothing left, and they were about to start grinding the rotors. Another indication that they lied about checking them because there was certainly not 5mm left. 2) I took my car to another shop to have the struts/shocks looked at after realizing the lies this Firestone told about the brakes. I had noticed the cars handling was a bit spongey and bouncy, so seemed like it could be true. The next shop actually test drove the car, and found the issue wasn't the struts/shocks, rather 3/4 tires had broken belts. This Firestone clearly did not check the car thoroughly and lied about the issues I was having to milk me for money. The scariest part about this is that broken tire belts increase the risk for blowouts at high speed. So I could have put $3,500 into my car, and still had something catastrophic occur that could have caused injury to my family, me or someone else. Not much else needs to be said about this business.

My sister has now twice brought her car in for repair there and they have been very simple very…read moreinexpensive fixes. It is especially helpful because honestly we don't know a whole lot about auto repair so it makes us trust them. Very nice and extremely fair I would recommend anyone go there to get the car checked out!!!

Stradas is the best shop in town. I get my oil changed near me(Plano), but when they give me my CVS…read morereceipt of what's wrong with my car, I take it straight to Stradas and ask him to go through the list. He goes through the list and tells me what I actually need. Then, I compare prices, and there's always at least a 40% difference in price. He gives great service at great prices.

Stradas Auto is easily the best kept secret in Aurora. They just did a full four wheel brake job on…read moremy mom's car, and I can't believe both how cheap it was AND how quickly they were able to do it. The manager dude there (Who I assume is Gabe Strada, the guy who owns the place?) was incredibly nice, and took me out to the shop to show me everything wrong with the car that they were going to replace before doing any work on it. This sort of thing is ultra-reassuring, as I basically walked in there and was like, "I've got no idea what's wrong, my mom says it makes noise on the rear passenger side." They could've gone wild telling me stuff was bad and needed to be replaced, and I'd never have known. Instead, they re-used as much as they could, replaced what couldn't be salvaged, and I was off and on my way. Originally I was a little weary when I took the car in, as they told me they were just going to check the whole car when I started explaining the problem. Usually, you go somewhere that "checks everything" and you walk out with more problems than you came in with. Not the case here, they noted the AC wasn't working, and I was like "Oh, yeah, I don't think it's ever worked." Gabe (I think?) asked if I wanted to risk $20 to try to fix it, and threw a can of freon in just to see what'd happen. Sure enough, ice cold AC. I seriously just love shops like this that have that kind of attitude of "Hey, this isn't working, let's try a super simple fix that doesn't cost much, and see what happens." Again, that's another repair that they probably could've sold me on a new compressor or who knows what else. Overall, a totally pleasant surprise, and I'll be going back to them as long as they're open. How often can you say you took your car to a mechanic and they fixed your problem way faster than you expected for a fraction of what you were thinking you'd have to pay? For me, this is definitely a first.

All the guys are wonderful here and they don't overcharge. Lyle Brandon and the Smog Mechanic is…read morejust wonderful.

no communication, horrible service, and making up problems with my vehicle. also, they messed up my…read moreoil change three times it's ridiculous. had a car there that wouldn't start and after giving him $2000 worth of repairs, they never fixed the problem. also a repair that was supposed to take a couple of days took a month. again with absolutely no communication. what a crappy place too. DO NOT GO THERE. SPREAD THE WORD

I had to make an urgent stop at the shop today because I had a flat tire and air was leaking out…read more They were able to get me in right away, and it only took less than an hour to fix the tire. The total came to about $53, including taxes, for one tire. They have the highest Google rating in my area--which is why I chose them. I really hope I won't have to go back for the same issue again. I also hope they stand behind their work with a good warranty. So far, I'm very happy with the service--they really deliver prompt and efficient work that meets my needs. Plus, they offer some of the most generous complimentary snacks and beverages, which I definitely took advantage of during my visit.

Car was acting up so I took it to Journey Automotive because of the great ratings and testimonials…read morehere and I was not disappointed. Got my car in that day (my dealership's next open appointment was next week), diagnosed the problem, quoted me a price and then fixed it that day. Friendly and trustworthy business that I highly recommend

As always, Sam and the team did a fantastic job on my vehicle. Brake diagnostics in under 30…read moreminutes. Brake and rotor replacement and system flush in under 2 hours. Sam even gave me a temporary loaner to take back home while they made the repairs. Could not ask for a better service shop. Keep up the great work!

This is my first time to brought the car to this location for oil change. The staff was very…read morerespectful to customers, the interior looks clean and free refreshments as well. I am more than happy to revisit this location near future.

What can I say! Dan & Nick stellar guys, I called...told them I needed front brakes and rotors for…read more2017 4Runner. Dan gave me a quote right over the phone that I liked a lot (note ...I'm mechanically inclined but due to an injury I was not able to do the job.) so when I asked him when can I make an appointment, he said when would I be available, I gave a date, he asked what time, then he said the earlier the better They got me in and out, awesome! Great customer service at a great price. I highly recommend them! You won't regret it!

Dan just took care of all my cars this week, various issues on all of them. His estimates are…read morealways spot on, he's never doing more work than what is needed and he always seems to get it done in a timely manner. It's never fun paying for auto repair but at least I feel like I'm not getting gouged. Highly recommended

Great at home service that came with great customer service. Ralph was very honest about the…read moremaintenance I needed. Compared to auto shops they were going to charge me a lot more. I was happy with the reasonable pricing of the work. Ralph explained everything that was wrong with my car in great detail. He told me what I really needed done to get my car up to date.

I highly recommend Caw. Josh has repaired my personal and work vehicles for years. The service is…read moreprofessional, honest, and reasonably priced.

Been told by multiple mechanics to never go back here. They have a long history of never fixing…read moreanything and somehow being super expensive. Last time I went they replaced an oil filter housing. That was done wrong and they ended up replacing it again. I go to get an oil change and they tell me that not only was my oil filter cap not threaded on all the way. They put the wrong grade of oil in. Don't patronize a business like this!