Most off putting experience ever. Very unprofessional and rude staff. Hope management takes action.

Favorite healthy food that works for the whole family. Fresh food and large portions. Enjoy!

I'm a Qdoba fan. If you want a good burrito or taco it's hard to beat Qdoba. Yeah, it may not be "authentic mexican" food. I've been to mexico and had authentic, Qdoba is better. Reading the other reviews, apparently getting mexican food with sauces to go isn't a good idea. Not as good cold after your drive home and that sauce tends to blend make everything mushy. So dine in and eat it right away. I'm happy to have a Qdoba so close to home and this one is as good as any I've been to. On our first visit shortly after they opened, we asked a question about if something came with something and the new employee didn't know so she asked the manager. The manager (maybe owner?) came back and said "just always say yes, it's so much easier." Been back a few times, solid service, excellent food. No complaints. read more

The bad reviews are all true. This is a terrible location - probably the worst of all fast casual Mexican joints I have ever visited. I came in tonight for the first time in awhile hoping it got better and an employee on break came in from outside and without even washing his hands scooped some nacho cheese for his buddy. Never coming back now. On top of the disgusting hygiene of employees, fillings and toppings are always out, service is always slow, and food is strangely off for it being a chain restaurant. Absolutely destroying the brand, but upper management seems not to care. read more

The food here is fine. The people are nice but I honestly seems a little dirty. I like how they don't charge extra for guac or queso but I think the quality of the meats and condiments at Chipotle are better. read more

We were excited when it came to town. Food tastes good but service is always slow, messy, confused. Front of house ALWAYS dirty. Food on tables, under tables, on floor, even when the place is slow and staff are available. I wonder about the back of house. Hope they clean it up, we need a good fresh mex here. read more

They don't spread your quac or sour cream on the burrito so you just get a mouth full of guacamole and they wrap it like a ball so you can't enjoy all of what goes into your burrito at once and the steak is in big chunks. The burrito is deprecated in half, like half meat, half sauce/lettuce. Also, the food isn't worth the price. read more

The Lake Stevens location has really gone downhill. I rarely review food establishments but this place deserves being warned about. Service is mediocre most of the time but the quality is starting to slide. I have had issues the past three visits. The first one was the restaurant opened late because they got a catering order and didn't have enough people to manage the order. Second time they were out of Mango and when I order the Mango Chicken salad I was told they were out of mango but they could still make the dish for me. Huh? The last time may well be the last time I go to the Lake Stevens location. I waited in line with 12 other folks and at first only one person was working the line, then a second joined while a third washed her hands a few times but didn't seem interested in getting involved. When the line didn't move she finally joined in moving the slower (and maybe newer) employee down the process to help speed things up. After waiting 20 minutes in line (no exaggeration), the lady in front of me is told they are out of chicken. When I order, steak, guess what they told me, yep they were also out of steak. So for twenty minutes they watched all these folks in line but no one kept the food bins filled. When I asked to speak to the manager I got a lot of flack from the person I first asked. When I got the manager, I asked for her managers name and she didn't want to give it to me. When I persisted she finally gave in and gave me his name but refused to give me a way to contact him. She said she would pass my contact info on so he could call me. This was on June 1st. I am still waiting. I tried contacting corporate and after getting several non working customer service numbers I sent in an email describing the same events about. Still no contact from Qdoba. This long time patron has scratched Qdoba off my list of places to eat. read more

Not usually one to post reviews but this is the worst Qdoba. The second time we have come to this location before closing and the doors were locked. Tonight we walked in when someone was walking out because there was a line and we were told doors were locked because the cook walked out. We came in New Years Day and they were locked before closing time. read more

New management, new staff after all the bad reviews. Floors are clean in the kitchen, eating area and tables. Person that served me today was polite and changed out tongs to serve the additional vegetarian dish that was ordered after the meaty man burrito. I've ordered online a few times before and they usually forget one or two ingredients (one time they forgot the chicken in the chicken burrito LOL!). Better to go in person, most times they aren't too busy. read more

Absolutely unbelievable. I should have read the reviews before even considering. We ordered online and when I went to pick it up actually hesitated to accept the order because the prep area was so filthy. We got the order home and literally EVERY SINGLE ITEM was wrong and all of the sides were missing. I called the store and spoke with the manager who was rude and apathetic at best. I was required to bring the entire order back in, as though I was somehow scamming them. When I returned I spoke to the manager(again) whose only excuse was the the whole staff was new. No apologies, no nothing. The entire new order was ice cold, which definitely makes me wonder about food safety there. And the order was STILL wrong (this time all entrees there, but missing ingredients, like MEAT), which I could have only known if I had rooted around it with my fingers while still in the restaurant. My only consolation was that the place was busy enough when I picked up the replacement order that someone would have seen if they had spit in our food. This place needs to close down. read more

this branch sucks!!!!!! crappy service, disgusting and dirty, and the food is bland or they are out of it! the owner of this one, need to get their shit together. they are making a very, very bad name for the qdoba brand. read more

Well it's no wonder why this place has a bad star rating. The service was terrible. The kid (Manager?) who "helped" me was rude and disrespecting his employees in front of all of the customers. No greeting when I got there and there wasn't a thank you when I left. I won't be back anytime soon, the food is decent but I get better service is beyond awful. read more

I use to eat at Qdoba by the Everett Mall weekly when I worked other there - so I was extremely excited to see one opening close to home. Everytime we have ordered it has been a disappointment. The first time we did an online order - went to pick it up and it wasn't started the person told my husband "I guess there is an ordering waiting". The second time we did the order the food was cold and incorrect and the third time we went I could have just said I ordered something and they would have never checked who I was or anything. They just gave me the food. This place needs to hire some people who care to work here - it's location is great and has great potential just less then stellar right now. read more

We were craving qdoba and qdobas site clearly stated their closing hours as 10:30. We drove out to them arriving at just passed 9 to find them closed. Very disappointing. Hours of operation are noted for a reason. For wasting our time I will never give this location my business again. read more

There's no doubt I should've taken the one minute I just did now to look at the yelp reviews. Love Qdoba and we normally go to the location in smokey point, but we moved a couple weekends ago to South Marysville We are now much closer to this location in Lake Stevens and went for the first time last night. We normally love Qdoba but to be honest this one was the worst experience yet and the $38 I spent on three kids meals and two adult entrées was way overpriced! The pie line behind the counter was an absolute mess and there were pieces of food in our food that shouldn't of been there because they just slob the toppings and carry other left out for I don't know how long food remnants! At one point I had two or three different employees trying to figure out what my three knockout tacos were and what went in them. How about having an ingredients guide in front of you near the pie line instead of having to turn around and look up over your other employees shoulders to see what it says on the big board menus? I was asked at three different times what tacos I ordered again and when they asked me what I wanted I had to repeat myself three times because the guy was not listening to me after he asked me a question. This was an unbelievably bad experience! I wish I had taken a picture of my tacos because you couldn't even see the tortillas at the bottom of my tray and they stopped using the metal dividers which used to keep the tacos separated for some weird reason? My wife had the fire grilled shrimp rice bowl and for a nine dollar bowl it tasted terrible! The shrimp was overcooked and tasted like Tim and sitting out for hours on end. They have these canister garbage cans and have little holes in the top the next really difficult to throw anything away and then they don't empty them often enough so if you're not careful you get a bunch of food compost all over your hands. There was more but those were the biggest issues and we will not be planning to go back to this Qdoba until they get things fixed up and clean up the restaurant and clear the tables a few times and wipe them down so that patrons can at least enjoy eating in a clean environment. We'll do Taco time next time for sure. read more

Epic fail. I placed an online order of 4 items. When we got the order home we discovered that all 4 items were missing the specified meat! Not only that, the rest of the ingredients tasted bland. That is the first and last time I go to that establishment. read more

Filthy dirty. Employees just don't seem to give a crap. I frequent the location I Lynnwood by work and will now just bring it home from them. read more

My husband and I went to this Qdoba shortly after it was opened and really liked it. We went back on Saturday, September 23rd and we were not impressed. When we walked in, there were 4 to 5 guys in the kitchen area (employees) mostly just chatting because there was only one couple inside eating. As we walked through the restaurant, not one table was clean! The place was a disaster. We went up to the counter and not one of the employees acknowledged us, and we looked at each other and said to each other, "I do not want to eat here" and we walked out. Not one employee acknowledge that we were leaving, we went and ate at MOD pizza. read more

Read all the bad reviews! Undercover boss needs to visit this location. The food is okay but the (most of the) staff needs to actually pitch in and actually work! I visited on 9/7/16 at 12:38 p.m. and there was one young woman trying to wait on everyone when she asked help for from her co-workers in the back they answered nope. The soda machine was filthy! What a wreck it's only been open about 6 months. read more

This place was gross. The floors were gross yeah and food all over them. I went to order and the food buffet area was dirty and greasy. The cash register had a powdered film all over it. For being a relatively new restaurant it was disgusting. Not going back in there again. read more

Apparently this location likes to close 40 minutes early so I can't comment on the food but so far the customer service is awesome.

This food isn't Mexican. It's American food trying to be Mexican. We got there at just the right time no line to try it out. This was our first, AND LAST, time there. I got the make your own nachos hubs got 2 time tacos, being our first time there we had a few questions which were answered in RUDE tones by a boy who obviously had been entitled all his life and who I later found out was named Aaron. We had heard they had vegetarian "meat" so asked him was met with ANOTHER rude response, facial expressions and when I told him what is like on my food i was met with rude, questioning and disguste attitude. frankly I had already had enough and was ready to walk out but thankfully he moved on to "help" others. He doesn't belong is customer service period! Everyone else was nice. We paid for our food and sat down to eat the food which was made sloppy and basically into a mountain not spread out, except for the cheese which was all over the bowl not the nachos by Aaron. Not much taste and he had no problem giving us the bottom of the barrel food quality (needed to be switched iut) and personality. Frankly need more care there. Maybe they can go next door to MOD pizza and learn some manors there. read more

Sllooooooow. I had enough time to download the Yelp app, write this review, and I'm still waiting in a line of 2 people. More workers, that work fast. Few great workers but you rarely get them read more

Love qdoba but they definitely need more staff and better staff stocking/prepping food. Seems like they're not stocked and ready, so a lot of items are not available and still Soo expensive when what you want is not available. Staff is quite friendly! read more

This has become our to go meal here in Lake Stevens. The food is always consistent and good. The service is fast and its always clean. For large parties we have had great success placing our order online and its been hot by the time we get it home. read more

I enjoyed going to Qudoba in woodinville so when this opened I had to try it. The rice was out when I got there and I had to wait but once the new rice came out it was awful tasting! There was so much lime juice it was had to eat. Same goes for their chicken for the street tacos. So much lime juice I had one bite and threw it away. read more

Qdoba is great, but this location is BEYOND disgusting! As soon as I walked in and saw the employee and their work area, I almost turned around and left. After my experience and what I observed, I should have followed my instinct. I arrived at 1pm on a Saturday and there was one employee working in the front making orders and working the register. A coworker from the back put a metal container in the sink and turned on the water and walked away. Two minutes later the sink was literally overflowing with water onto the floor. She turned off the water about 20 seconds later, but didn't bother cleaning the mess now all over the floor. That's when I noticed there was also cheese and food all over the floor where they work. They were also out of corn tortillas, pica de gallo and cheese; all of which the employee had to refill but didn't know where anything was. The queso looked like it had been sitting there for 3 hours untouched and had a film over the top. I saw three workers while the one employee made my order and each one of them looked disheveled and hung over with dirty tshirts and sweaty greasy loosely tied up hair. The lady didn't know how to roll a burrito and it was definitely not closed. Not big deal; I'll just keep it wrapped in the foil. Except she also didn't even grab enough foil to cover the whole burrito. She sloppily went to throw it in the bag and I asked her to put more foil on it. The food tasted good, but it's Qdoba. However, this location (brand new store by the way) is extremely unsanitary, the employees have terrible hygiene and are not friendly by any means. I will never come here again. read more

First time customer. Burritos were cold, tortillas were rubbery, like they were microwaved. I will not be returning. I did like the fact the burritos could be made to order with choice of ingredients. read more

AWESOME STAFF. GREAT FOOD. HUGE PORTIONS. YUMMY! Been to Qdoba before but this one really goes above and beyond! Staff helped me build an burrito I loved and were super nice. The store was clean and I loved that this location had a promo going on for free chips and queso for a clothing donation! I love Qdoba! read more