So, it was or 1st time and I must say, what a surprise. Food was on point, burrito was filling and the service... Alexa with her patience and exceptional customer service took it over the top. We'll definitely be back and try out some of the other options. I had the Adobe Chicken burrito and the Mrs., barbacoa... Actually preferred hers which I was going to get but we opted for 2 different proteins to split and share. read more

I should have referred to Yelp before going to this location, but I was really craving Qdoba. There were two kids running around the restaurant when I walked in. I am uncertain whether they were the children of the person who was filling my order because she was smiling at them and the man with them the entire time. She was paying so much attention to them that I'm surprised I even got what I ordered. She barely gave me enough attention to slop my food into the bowl. And when I say slop, I mean slopping it in haphazardly. I doubt I will visit this location again and hope that there is another between my office and home. read more

Disgusting! My first and last trying this poor man's Chipotle. I ordered a chicken burrito with a side of chips and queso. The burrito was overloaded with rice and queso, and I could literally count the chicken in my burrito. The chicken tastes cheap, my chips were all broken up and I asked for the diablo queso and it appears I got a cup with both queso's and they tried to mask it by putting a little diablo queso on top. The guac was pretty good surprisingly but I'm in shock how absolutely terrible and tasteless this burrito was, you all like this trash?!! read more

Horrible food tastes like shit, will never be coming back here ! The service was good but food was straight trash

Food was pretty decent. Chips are great. Here on a Wednesday at 3pm staff is kinda just hanging out while almost every table is dirty. Finally found a 2 top in the back that wasn't too bad. I think part of the problem is people clean up after themselves a little too good and then the employees get laztly. Im leaving big crumbs and cilantro on the table. Grilled steak was kinda flavorless but not bad. Definitely not in a hurry to come back. I'd Uber it though. read more

0 stars if could. Look at the recent reviews. No one inside to greet even when they are they're rude. Unprofessional service when I tried calling that my order was messed up. Hardly any cheese in our quesadilla and my bowl was drenched with sour cream when I asked for both light lettuce and sour cream. Jennifer, manager, took ownership of making it and says they are unable to see light on the online orders. Told me to bring it back rudely and hung up on me. I'll never visit this location again. read more

very nice of them to hire mentally challenged people but it creates very slow and bad service for food that isn't cheap

Uber eats the nachos bowl and honestly what the actual f*ck is this..... ordered with chicken and there are maybe a few pieces in there.... read more

QDOBA Mexican Eats - Create Your Own 3-Cheese Nachos - Mexican Near Me - Plano, Texas

Unfortunately, this location doesn't live up to the standards of the others. I was so disappointed and wish I would've just went to Chipotle. read more

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Golden twist on the Freebird/Subway 'build your own' concept! QDOBA offers tacos, salads, bowls, quesadillas, and other options to hold your ingredients - in addition to a standard burrito. I like choices! My Chicken Bowl was fantastic; filled out the small corners of my food pyramid, while filling me up. My wife's burrito was great, and the Chicken Salad was thoroughly enjoyed by her sister! Our queso had extra flavor and tge chips were salty and frssh lije I like them! Soft drinks and iced tea, in self-serve machines. The ice was low, but otherwise spot-on! Two thumbs up!! read more

QDOBA Mexican Eats - Chicken Bowl was a tasty option with modest calories - Mexican Near Me - Plano, Texas

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First time visiting Qdoba. We got a veggie quesadilla and another one with the new sweet and spicy chicken. Food was really tasty and flavorful, however, the quesadilla's were very messy. The two tortillas did not even stick together and were not at all crispy. The chips had a bad oil smell and the guac had an unnatural dark leafy green color. Next time we will try the nowl sinxe the individual food items were so tasty! Service and ambiance were what you would expect! read more

If I could give no stars I would. This restaurant sucks. Do not come here. Staff is extremely rude, the lady gave me a dollop of every topping and when I asked for more the response was "That's the portion". Don't ever in your life come here. You will leave pissed with your nasty leftovers that's aren't even worth bringing home. The food tasted like they gathered the leftovers of other people's meals and redistributed it. Also the ambiance is shitty. read more

09/15/22- 1625 It was my first time here at this location. My food tasted awesome. The place is very clean. Thank you :-) Jjay R1616 read more

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Friendly staff, clean establishment . The food was just ok. Didn't have a unique taste or flavor . I had a create your own bowl. read more

QDOBA Mexican Eats - Create Your Own Bowl Chicken - Mexican Near Me - Plano, Texas

I went to the restaurant . The staff is very rude and unprofessional. They lack a lot of customers service. They do not greet you when you walk in. They have a rude and unprofessional attitude when serving food to their customers. I hope they fix their unprofessional customer service. ASAP read more

I was going to the chicken place next door but it was closed on Mon so I thought I'd give it a try. I got a chicken bowl with brown rice. The rice tasted a bit like Spanish rice. The peppers in the fajita veggies were mushy. Overall not very flavorful. The soda machine didn't have Diet Coke - not sure if it was out or if they only have Coke Zero. Place was clean and the staff friendly, lighting was a bit murky. Chipotle is a better choice... read more

Went in there and spent $50 for 3 of us. Ordered brisket tacos. There was hardly any brisket on them and what brisket there was was way too greasy. These were seriously 4 bite tacos. I could have ate all the brisket on one taco in one bite. Don't waste your time or money here. read more

So tasty!!! My Boss told me to check them out since it is close to the office, now it has become a weekly ritual.

First time coming, kept seeing good reviews about this place but unfortunately this location is went to was a terrible first experience. Manager/Supervisor whatever he was, was rude, unprofessional, unhelpful & unsanitary. It did not feel welcoming, food was bland, i will not be coming back to this location. read more

A friend recently told me about how much they enjoyed dining at Qdoba. I decided to give it a try. Unfortunately, my opportunity was stalled based on the three staff members' blatant disregard for my presence. Upon entering, all three young men looked at me, but not one of them acknowledged that I had entered the establishment. Mind you, there were no other clients waiting and a couple dining in. I greeted all three of them with a tone that was impossible for them to acknowledge. One person spoke softly while the other two did not say a word. I decided to leave and never go back, which is sad considering that I live three minutes from this location. I DISCOURAGE anyone from visiting and patronizing the "Park location" in Plano, TX. read more

Been coming here a long time. I have had several things on the menu, but my favorite are the nachos. I love the queso. And I get the kids nachos because the regular size is big. The staff are usually friendly. The steak was nice and tender. read more

If you dig Chipotle and want to try something different this is the place for you! Same set up for the food but the meat looks and taste different. Actually the steak chucks are big and juicy. We ordered a steak burrito with brown rice, lettuce, tortilla strips, beans and cheese! Man this burrito is huge, 9 bucks and it will for sure fill you up and put you to sleep! Quesadilla's look so good here, I saw one being made and almost wanting to change my order. Water, juice and sodas to wash it down. They have bowls, tacos and a kid menu too. Two types of beans, plenty of veggies and brown or white rice! Cheers up - I do wish however once they roll the burrito up they could put it in the warmup machine that they do the quesadilla in so it can be extra hot!! read more

QDOBA Mexican Eats - Mexican Near Me - Plano, Texas

This place isn't nearly as good as Chipotle. Food is very salty, and the portions you get for the bowl are very minimum, and it costs a few dollars more than chipotle. read more

Everything was amazing from the vibe as soon as you walk in to the store. Till you sit down and enjoy your meal. I'm a pretty big guy 6"7 and one of their burritos and a drink with some chips and queso definitely filled me up I give this place a 9/10... oh yuh everything is fresh they made the veggies right in front of my eyes. Pretty cool to see read more

Amazing food. My family got 3 burritos and nachos. We ordered through the app and the only thing missing was the salsa verde on the side for the nachos. But the food itself made us forget all the salsa. Incredible taste and freshness! And the price is very reasonable. Will recommend and be back! read more

Customer service is terrible, this was our first time trying this place and both employees were not friendly. The woman working actually raised her voice at us because we miss understood her. Nobody was smiling or made us feel welcome. Food was fresh and hot so there's that. read more

The food was cold, beans were hard. They put hardly any meat on my nachos. When I paid I went to leave a 1.00 tip and somehow accidentally tipped 10$. Didn't realize it until I got home and the charge showed on my credit card. I called to resolve the issue and find out why I was charged so much and she pulled my order up, told me I had tipped 10$ and was welcome to come back and get my receipt and see for myself that I had tipped 10$ and there was nothing they could do about it, other than show me that I had tipped that much. If the food hadn't been so bad, I might have just shrugged it off. The bad food plus the 100% tip amount, just pissed me right off, though. I'm already conflicted about tipping fast food workers. Guess I won't be doing that anymore... read more

HORRIBLE HORRIBLE customer service. I called to place an order....the woman that answered the phone informed me that she was too busy to take my order and hung up the phone. I attempted to call back several times but she repeatedly hung up the phone. T-Mobile advertised this restaurant as part of a Tuesday promotion...T-Mobile should NEVER NEVER showcase this restaurant again read more

Way better than Chipotle. Great place to stop by for lunch or if you're in the mood for some great Mexican Food. Been here twice and haven't been disappointed. This place is my new go to. Wish they did home deliveries too. read more

The ladies here are very friendly and helpful . I had a long day a few weeks ago, was tired & couldn't find the location. I called and a young lady helped me find the restaurant. I came for a second time this weekend and got the same consistent great customer service. I asked for a recommendation & again was met with eagerness to help. I will continue to frequent this location, very good vibes. Keep it up! read more

I walked into this location for lunch yesterday. I was immediately greeted and taken care of. I have been to this location on several occasions however, this visit was the best customer service experience yet. I felt a review was warranted for yesterday's visit. The food is always wonderful and fresh never disappoints. read more

I won't lie, I'm usually a Chipotle kinda person. However, I wanted to give Qdoba another chance since it's fairly close to where I work. Well, never again! The service was HORRIBLE. The girl behind the counter was so rude. I walked in with a co-worker, who is an international student and has never been to a Qdoba before. I was telling her how and what to order when the girl behind the counter chimed in and said "We have burritos and tacos what do you want?". I looked at her and said "We're still deciding..." when she rolled her eyes at me and began becoming impatient. Mind you, we were the only ones in line and we had JUST walked in. It's like she was in a rush to get us out of there as soon as possible. Anyway, I go back to explaining the menu to my co-worker when she grabs a bowl and starts smacking it against her hand, very clearly trying to convey her level of impatience. She then tried to put rice in the bowl, trying to decide FOR US. It was crazy. Once again, I told her, we're still deciding. This entire interaction was maybe 2-3 minutes tops. My co-worker felt the disrespect too, and thought maybe it's because she's international. I don't know what the reason was, but it put off our entire mood for the rest of the meal. The food was decent, as it's a chain and the food tends to be the same level of quality across the board, however the service was horrendous and I wouldn't go back to that location all thanks to that lady. read more

I'm giving it 2 stars because they have potential if they slow down when making your food. They didn't even give me a chance to say no to any of the options they just threw it together in a desperate attempt to rush me through the line. My bowl looks nothing like what they offer in their images. Not even close! They made it upside down. My daughter was trying to ask how big the nachos weren't and they were already throwing it together! So if they slow down to make it properly it can be a good restaurant because the food is decent. read more

QDOBA Mexican Eats - Grilled fajita vegan bowl - Mexican Near Me - Plano, Texas

This was my second attempt at this Qdoba. Here is my take- burrito chicken protein bowl has zero flavor. Additionally this location seems to always leave something out of your to go order. Last time they forgot the queso and this time they left out the guacamole. Additionally either their salsa has no taste or they left it out. My suggestion to corporate is to add some flavor to their food otherwise I do not see them as surviving. This particular location customer service and communication skills falls short of an average expectation imo. read more

Fast fresh delicious food. Quesadillas are my favorite here and they are big enough to share. Chips and queso make it a meal for me and I have some left over quesadillas for lunch the next day. I add fajita peppers on the inside and choose queso, guacamole & salsa on the side. The app only allows for 3 items on the side. You can choose queso, salsa, sour cream, or guacamole, salsa, queso any combination that works for you. No extra charge for guacamole here. The app is super convenient to place and pay for the order. Rewards are easy to earn and they open up redeemable entree items. Be sure to check your emails or notifications, they some times have opportunities to earn double and triple points. When ordering on the app, If you opt for pick up it will be waiting for you when you get there. I've only had an issue once and it was acknowledged and corrected quickly. This is one of our go to dinner places when I need a break from cooking. read more

Great food! My kids are die hard chipotle fans and I quote "this place is better than chipotle". I enjoyed the many options they have. I went with 3 of their knockout tacos, while they got a custom burrito and taco salad. All ingredients were fresh. The queso definitely made a big difference - it was soo good. Service was great and the restaurant was clean.. they even have discounts on Tuesdays for students. read more

QDOBA Mexican Eats - Mexican Near Me - Plano, Texas

Okay so, I love burritos. And I really like qdoba. I'd argue that their prices are a little too high, but I can deal with that cause it keeps me from coming here daily! High prices combined with a lack of customer service are the reason for 4 stars instead of 5. I've tried their bowls, quesadillas, burritos, queso, chips, and salsa- and I've liked them all. They use fresh ingredients and have plenty of customization options. The only thing I haven't liked is the skimpy amount of everything they put on the burrito, for $8+ I expect a full burrito. So sometimes I end up politely asking them for "a little more, please". If you like this kind of Mexican/texmex then Doba is a good place for you. They also have a rewards program where you can receive BOGO deals and such. Just don't expect a smile when you come in unless you come in often enough for them to recognize you. read more

QDOBA Mexican Eats - Chicken quesadillas - Mexican Near Me - Plano, Texas

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They messed up my online order, so I took it back. The lady wasn't friendly at all as if it was my fault they screwed the order up. Overpriced and No glove gloves nor mask! I won't be back. read more

The food is great but the service is horrible! Even before I could say what I want the man kept asking" anything else?" Anything else? As if he wanted me to say no. And I wasn't even at the end of the line. I was still selecting my salsa. I don't understand the hurry when i was the only one in line. I like QDOBA but if this is the kind of service I get then I would stick to chipotle near by for a better service and food! read more

No type of offense or disrespect at all but Qdoba is like eating at a retirement home. Have all the condiments and toppings but no flavor. Steak was bland not even a grill flavor to it and it was dry. salsa had no taste (i got jalapeño verda salsa) wasn't hot nor spicy at all . i got a side of Chile Crema and it was the best thing on the menu i swear to God. If i didnt have that on the side i wouldve drove back for a refund, because the whole thing needed it. still wish i had a refund. read more