This was such a nice experience gathering provisions for our hotel room literally across 124th Street. We purchased several pre made sushi items and a poke bowl. We also found some salt and pepper seasoned pistachios and a nice wine to have with our nosh! The staff were very friendly and helpful and the store was very clean and organized. read more

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Managers need to MANAGE. You're not there just for overrides. Do you walk the grounds? What about the inside? What about managing the employees or vendors that enter your store? Today, 06/26, I went down the drinks aisle and there were various vendors and/or employees (hereafter "vendors") putting away merchandise. Most were to one side so as to not block traffic. One idiot had a cart on one side of the aisle and then merchandise directly next to it on the floor thus completely blocking traffic. When I approached, it appeared to me that he was quickly picking up the merchandise on the floor so he could move the cart and thus allow traffic to flow. Oh, what a fool was I to believe he was removing his traffic block. He looked up to me and said something like, "Oh, I didn't see you there. YOU should have said something." Examine the situation. 1) He did not apologize for creating the block to begin with. 2) And of course, he failed to prevent a block to begin with. 3) He says he didn't see me. Let me try that when I get in a traffic accident. Would my failure to see be a defense? Or the reason for the accident? 4) He then blames me. The whole issue is apparently because I didn't say something. Apparently, the burden was on me to tell him not to block traffic to begin with. And you know why he blocked traffic to begin with? Because he can. Because no manager at the store manages. And you know for how much longer he will do it? Until the day he is fired. He is not customer oriented; he is task oriented. He doesn't the see the customer as the reason for his job, he sees the customer as a burden to his job. He likely arrives in relief at the store knowing that the manager is always nowhere to be found. No vendor in a properly managed store would ever attempt to be so stupid as to have merchandise across the floor to completely block customer traffic. read more

They now lock all the lotion, detergent and a bunch of other items behind locked cabinets. And the best part is no price tag. So they can decide what to charge depending on time of day or their whim. I wish C suite CEO's would recognize that if you alienate your customers they may not come back. Look at Target - people didn't come back. Look at Coke and Pepsi and Lay *surprised* that people are buying as much even after they lowered their prices from ridiculous levels. I get the concern over shrinkage but it you make it too difficult to shop there I guarantee your competitors want the business you're not concerned about. read more

Came in early morning after my shift to buy groceries. Whoever the short white lady with the bun who was working 11/23/25 at 7:50 AM has serious attitude problems. For someone who graduated high school 50 years ago you sure act like a child. I noticed her hovering behind me as I was scanning my whole 7 items (I bought: large packet of chicken, 2 juices, bagels, and 2 pies) and made a comment out loud about liking space. She seemed to have heard me because she left the aisle. Due to putting my chicken in a separate new bag, the scale on my register went off and called for assistance. She came over, counted my items, and released my register. This was not without small comments of "Well it's my job" after I asked her to please count my items and check my cart as it was empty. She continued to hover behind me as I scanned my rewards card and went to the pay screen. I politely said I no longer needed her help, to which she just replied "OK". I then asked for space. Any normal person would not want someone hovering over them as they are putting their PIN in. She proceeded to tell me that the whole self check out service was her space actually and tried to say she was waiting in case I needed help again. On the payment screen. I do not believe I've ever needed help from an employee to pay my groceries. She proceeded to escalate things, would not stop making comments, would not disengage. I wanted to get my SEVEN items and go home. The night people are usually great but this one experience and lack of help from anyone really showed me what kind of place this really is. read more

It's a Kroger and anyone who has shopped at a branded Kroger elsewhere in the USA tell tell you that Kroger is a hot mess. The Kirkland store on 124th is no exception. If the self-scanners work properly, and that is a big if, the payment devices won't. Why? They are as old as the mountains. This is a horrible store. read more

love this store. always stocked and the employees are great. i Find it odd they lock up their electrolyte solution pedialyte and such . I guess they get that stolen. A nice older guy who works there helped and showed me and alternative the pharmacy area. Electrolyte sports drink. I chose my first option a little Riley but worth it. All and all good experience. read more

Right now it is 9:41 pm I have been frequently visiting toilet . At 2 pm I ate a small size lentil soup sitting by the window side which made me very sick now not only this I ordered 8 OZ spike Starbucks coffee no sugar no cream and right behind me there is a rack for coffee and I just grabbed it then started to read it's expired and I told the dud who brewed my coffee then left with my cup of coffee next I called the manager office and a lady picked up the phone and told me that he is on lunch finally I told her that he needs to know what is going on here. I am writing this because I have a social responsibility and please Just avoid using place until... read more

Really impressed by my Totem Lake QFC. Parking can be a bit of a hassle but I'm willing to overlook this barrier just because of the shopping experience. Not only do I frequent this location for my daily groceries but I've used the pharmacy to get my free flu shot (covered by my insurance). Majority of the employees I have interacted with have great customer service, which is so important and does not go unnoticed- so thank you!! I really appreciate this business providing senior hours for those who may have older adults in their family, as well as the covid hygiene standards QFC has implemented. Thank you QFC! read more

The butcher shop doesn't know the difference between a butt roast, a shoulder roast, and a blade pork roast. The butt roast and blade roast are two parts of the shoulder roast. The butt roast is used for pulled pork, which they did not indicate on any of the pork roasts. I had to go to Fred Meyer to get a butt roast that was appropriately identified. I have pulled pork forever, but the lack of knowledge in the butcher department was significant and as a result, I will not be shopping here anymore. read more

This store is small. If you are looking for a specific item, especially a harder to find item, they might not have it. If I need something simple, like sparkling water or coffee creamer it's a great place to run in and grab. Parking is easy as well. I don't do my full grocery shopping here due to prices and selection. read more

Adding a separate note to give a shout-out to this QFC for having a fruit snack area for the kids. Kudos! read more

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I've been here a bunch of times, and there's a reasonable range if you're not after anything super crazy (i.e. goat cheddar and nonstick baking mats are out of the question). It's also in a pretty convenient location, and there's plenty of parking to be found. Customer service has been pretty good too. The staff seem to know where items are (unlike other stores where they just send me down the wrong aisle) and they're pretty knowledgeable about the local produce as well. This QFC has a considerable deli/to-go food section. The sushi is relatively decent if you want something quick, and the soups are pretty filling (plus you can get as many packs of crackers as you want). I had a deli sandwich once and they're pre-cut, so mine was a little bit dry. They also sell Top Pot donuts in the bakery daily. Yum. That said, I went there today and there was a fruit fly infestation around the onion and potato stand. SO GROSS. We ended up going to TJs for our fruit/veg. Luckily this review is for the average of my experiences there, so it evens out. read more

QFC - Produce - Grocery Near Me - Kirkland, Washington

Dropped half the contents of my purse out on accident, someone turned it all in to the front desk My favorite thing here is the deli! Their sandwiches are phenomenal, always fresh and amazing. The staff is also incredibly kind and quick. I love the selection offered here. Easily one of my favorite QFC locations in all of Washington. read more

I'm over 65 years old and was told it is QFC's policy to scan my driver's license for any beer or wine purchases. I told the cashier there is too much personal information on my driver's license and I would not be buying any wine or shopping there again. His response was company policy, not my problem. Great customer service! What are they using this information for? Another cybersecurity issue in my opinion. Don't shop QFC. read more

KROGER has become as GREEDY as GREEDY gets! I HIGHLY DISLIKE shopping here anymore. Their prices (in general) could not be MORE GOUGED! It is my belief that while inflation is still with us, CORPORATIONS like QFC, INCLUDING SAFEWAY have become OUT Of CONTROL with their PRICE GOUGING. The price HIKES are INSANE. And then they try to get you with MARKING the PRICES WAY UP & THEN putting that product on "Sale." That's the OLDEST TRICK in the book KROGER! Oh, and thanks for being the ONLY grocery store that I am aware of who CHARGES for getting cash back. It NOW has gone up to .75 cents from .50 cents if you want to get cash back. REALLY KROGER?? You don't make enough money per year?? YES, they DO! I WISH there was a WINCO in the area, where PRICES are ACTUALLY FAIR! And by the way, I referenced Safeway earlier, they are becoming as BAD at PRICE GOUGING as KROGER! read more

On September 12, 2019, Kyle, a grocery clerk at Qfc in Totem Lake , has to be the kindest,most positive, employee At QFC! Their computer system is not up to date and he is always right there , one step ahead of the customer ,taking care of the credit with minimum hassle!!This is because he has taken the time to study the ads prior to coming on shift!!!!!!Too BAD,from the CEO down at Kroger, they can't follow his lead!!!!hat's off to you Kyle!! On April 15, 2020 , Lori, head of the floral department ,helped me with the starter plants for my spring plantings. She exchanged some very sad little pansies that I didn't expect to get credit for, which was a very pleasant surprise!Qfc has always been a store above the norm, and Lori proved that once again! Five stars for Lori!!! read more

This QFC is conveniently located. I love looking through the wines as they always have a nice selection and a discount on 6 bottles. I do find that the produce is generally more expensive than other grocery stores in the area. read more

I like being able to get in and out if QFC quickly. Depending on the store, it can either be small and rather lacking in specialty stuff or a bigger one that can fill all your needs. And you get Fred Meyer fuel points, too! Always clean. If you want a fun excursion, go to the QFC on Dravis just south of the Ballard bridge. It's crazy small, like teeny weeny hobbit sized, and it's amazing to see how much product they can get on the shelves. read more

Usually this is a halfway decent grocery store, but on a Friday night when I'm in a hurry, I had to ask the two deli workers who were chatting amongst themselves for help. Then I go to wait in check out line to discover that they only have the express open and my only other alternative is the self service, which I hate! If I had a few items fine, but a grocery cart full of items, not so much. Took forever, bags are so cheap they split on the way up my steps. So much for my $5.00 strawberries Great way to save a few dollars in payroll, management team! I should have just gone a little further to Safeway or Haggens where they know how to take care of the customer! read more

I enjoy this QFC. It's open 24/7, close to where I live, and the cashiers are always really friendly. They're down-to-Earth and will remember you. I haven't ever dealt with the pharmacy area, though, so I can't speak for them. The clearance section is top-notch. I've gotten Gevalia coffee for 75% off just because someone dropped the unopened bag on the floor and it got kicked around a little. This store will put anything on clearance. It's awesome. I'm not someone who is desperate but I love saving money and I try to pop in here as much as possible, even if just for a few minutes, to check out the clearance. read more

About seven years ago, I came to this QFC store looking to buy some flowers. I used those flowers to ask my longtime crush to the high school dance. I think for the rest of my life, I will associate the Totem Lake QFC with that memory. I came back here just a week ago looking for food this time, and still I'm reminded of those flowers... There is a shortage of food options around this area. There's Olive Garden, a whole bunch of fast food restaurants, and QFC. I think I'll take the QFC. The store is very clean, upscale, professional-looking, and inviting. It is sufficiently big and includes some cool parts like a cafe and a pharmacy in addition to the usual deli, etc. For my lunch here, I just picked random items and ate at one of the cafe's tables. A spicy roll (ten pieces of sushi) for $5.99, a Kombucha drink for $2.50, and 0.27 pounds of chicken tenders for $1.89 ($6.99/lb). An unusual choice for a meal I know, but this stuff was pretty good and the prices were reasonable considering how nice of a store this is. read more

QFC - Spicy roll ($5.99), Kombucha drink ($2.50), and 0.27 pounds of chicken tenders at $6.99/lb ($1.89) - Grocery Near Me - Kirkland, Washington

Loveeeee this place. They have a microwave so if you're on a diet (like I am..unfortunately) then you can come with your compadres and still enjoy a meal out of the office. They have a great selection of cakes. *See hamburger cake* didn't even have to special order that and it was only $15.99. WAYYY CHEAPER than I would have been able to attempt with all the recipes I've seen on pinterest and the like. Sushi is pretty decent. Fresh so you can't really go wrong if you have a hankering. read more

QFC - Hamburger cake with fries! - Grocery Near Me - Kirkland, Washington

There is an employee named Joe at the sushi bar/prepped food area who deserves props and a raise. I ran in before work looking for the veggie bowl that is usually stocked, and there were none out. When I asked Joe if he would be putting more out, he immediately offered to make me one on the fly with brown rice (its usually quinoa). He went above and beyond to help me, and did so with a friendly smile. My lunch was absolutely delicious, and his small kindness made my day. read more

Had a great experience here, lots of options but price is high hence the only 4 star review. Employees were friendly and seemed to actually enjoy their jobs. I had a great experience with Alyssa who manned the self checkout aisle. She made me laugh and smile all while dealing with a very beep happy machine. I will be back!! read more

QFC is not my everyday supermarket. I generally shop the ads and when prices are good, or a certain item is on sale, I'll stop in for a few items. There are a lot of amenities stuffed into this store. Full service bakery, meat counter, sushi and deli. Customer service is always attentive, but you pay for it in the long run with elevated prices. Milk can be $1.99/quart at QFC and $0.99 at Fred Meyer, just blocks away. I've found that most QFC prices are more expensive than their sister store Freddie's, despite both being under the Kroger umbrella. While QFC offers lot of high end products, there's not a large range of selection. If you don't want to cook from scratch, QFC offers a vast variety of on-the-go expensive pre-cooked reheat meals and turnkey cooking options. This particular QFC in Totem Lake is quite small. The aisles are very narrow and not easy to navigate. Get two people with carts in the same aisle trying to move passed each other, it's very cramped. I always feel like I'm having space issues shopping at QFC. For my family's needs, QFC is great for quick stop shopping, but if you're buying your monthly groceries here, you're leaving money on the table. read more

**** (Just to make sure, this review is for the QFC Store in Totem Lake): I have NEVER felt welcomed walking into this store. I have been shopping here too long (3 years now). Once in a 'blue moon,' there will be a nice person who seems helpful. Unfortunately, this experience is not very common. As it is, I recently went to the seafood department, and the person behind the counter was Not too nice. I had asked him for a simple request, and he SHAMED me with this TONE and reply. This to me is unacceptable. Then, not long after, I asked a different person who looked like a manager where I might be able to find a certain product. I could tell immediately that he FELT like I interrupted him and inconvenienced him. I could tell he wasn't too happy that I asked him this question. I was also shocked to see that he looked like an Assistant Manager, Supervisor or Manager. WHAT is UP with the LACK of FRIENDLINESS at this store?? The ONLY good thing is the NEW guy who is younger who works at the 'Self-Checkout' stand. He was very nice and accommodating! KUDOS to him for CUSTOMER SERVICE! IF Kroger really wants to KEEP their customers, TRAIN YOUR EMPLOYEES to be PRO-ACTIVE FRIENDLY who WALK into their store. UTILIZE the NORDSTROM'S Customer Service Motto, or even Costco's. I WISH there was ANOTHER GROCERY STORE similar to QFC in the area. **** read more

I was visiting events on business. Stopped by for some food and snacks. This was a great place to shop. The prices were reasonable. The location was clean. The selection was plentiful. read more

This is for the Sushi counter. Big thumbs down on the freshness of their sushi. I just had the Rainbow Roll/ Sushi combo and it was a big waste of $$$. All the sushi tasted the same (not defrosted or stored properly) and the only thing I could taste were the veggies in the roll and the sushi ginger. I usually get my sushi from the Redmond location (Bella Bottega Shopping Center). The Redmond QFC has the best and freshest sushi. I just assumed that these two locations would be the same. read more

QFC is a great supermarket with a fantastic selection of food and excellent service and they also have a solid deli that makes great, tasty sandwhiches with Boars Head meat and whatever you want on a variety of bread. I also saw salads and sushi in small packages. read more

Nice local QFC in the north part of Kirkland. We like their manager specials throughout the store and they have a good arrangement of products, including gourmet items not offered at regular markets (Safeway, etc). This QFC has a Bakery, deli, floral, wine/spirits depts... they also have a Redbox on the outside. The deli section offers an olive bar, sushi area, and prepared food including gourmet sandwiches.... the deli will heat up the sandwiches in the panini press... And if you have groceries they will also ring you up in that dept. Great neighborhood market! read more

I shop at QFC in many different locations. This Hass to be the worst of them all. If you are in need of assistance good luck finding someone ready and willing to help you. The self check out kiosks seem to have issues frequently. You must pay for your own bags. Go somewhere else. read more

Like most of us in the area I have been both a Qfc/Safeway/Trader Joe's shopper for ages. This particular Qfc has always had very personable and excellent customer service. Today however, I think they broke the barometer of greatness. As I was loading my bags into the car in the parking lot, a rogue large glass bottle of beer crashed onto the pavement directly behind my car. Muttering curses, I picked up most of the large pieces and then went inside to ask the two managers standing by the bakery if they could get someone to sweep so nobody slash their tires with my glass pieces. Not only were they extremely fast and came right out with the dust broom at Cetera one of the employees/manager offered to replace my beer, despite my protests of embarrassment. He came right out with the new beer.., thanked me for letting them know and gave me a prize winning smile. Besides this, I have been astounded at the level of customer service at the pharmacy, where as a regular customer our pharmacist know me by face and even know my sons name and are always extremely helpful and kind. Even though I moved a little bit far away from this Qfc, I've kept my prescriptions here and shop at the store at least weekly. Thank you so much for your kindness! read more

This used to be one of my to go stores, not anymore. Just came back from an aborted trip due to a shopper shopping with their dog in a shopping cart, and this wasn't a small dog either. I'm all for service animals but not in the carts that my food goes in. When I brought it up to management they just blew me off & made no attempt to look for the dog. One more establishment I won't ever patronize again. This makes 3. WTH is going on. read more

Thier pharmacy will not fill prescriptions to those of African American citizens will not answer your questions as to why or where the prescription is instead will choose to assist others will giving misleading information. read more

Whole foods married a Safeway and had a baby they call, "QFC." This is the perfect store for people who love Whole Foods, but don't love their prices and desire more selection (at least more than the Bellevue, WA Whole Foods location). The staff here at QFC is always friendly, even when I'm wearing my 49ers jersey. That's a significant performance indicator for me as I've had my fair share of ridicule by locals on game days. I have to reduce my rating by one star because communication doesn't seem to be the best in the bakery department. Everybody is more than willing to help and they're very nice about it, but communication is lost when one person has a day off or goes on vacation... I waited three weeks for an item to be stocked (as promised by one person), only to be told by another person that my request was "out of season." Again, they're all pleasant as can be, but probably need to implement a process to ensure follow-through with customer requests. Checkout is quick, the food is fresh, and the prices aren't outrageous unless you buy imported cheese. They also have a decent selection of organic foods. read more

Definitely not the nicest Qfc around, but the meat and fresh produce is always better than Safeway. For being located on the Eastside, I was disappointed. I used to live near the Westwood Village location, and that was a better store considering the area that it was in. read more

I come here often because I work nearby and though I don't spend a whole lot of time in other parts of the store I am a die-hard regular at the sushi counter. So much that I MIGHT die from mercury poisoning but hey, at least I'll be full of sushi and happy. Seriously though, I don't think you can get sushi this good for this price in any other grocery store (or even some sushi restaurants!). It's always fresh and delicious and every time I walk in, there are chefs preparing it, and will even make a custom box for you if they don't have what you're looking for on display. For that reason, this QFC and it's sushi chefs see me entirely too often! read more

I've used the pick-up service a few times. Moldy grapes, rotten avocado, hamburger that expired the day after I picked it up and fresh basil that was completely brown. Not the place for fresh anything. Go elsewhere. read more

I worked with QFC for seven years in the late 80's early 90's. It has since been purchased by Fred Meyer and then Kroger. I rarely Shop at QFC anymore. But, back then QFC was the "****". Great quality and service. This Kingsgate store is close to my home but Fred Meyer and Safeway are closer. It was Thursday and my day off. I decided that I was going to get out of my paradigm and shop at a store that I had never been to. It was nice to see that the Q still has nice clean stores. At least this one was. Still great quality in the displays and the store was fun to look around. I had a mission to buy ingredients for a taco dinner and orders from my wife not to spend all my money. (I am a notorious impulse shopper) It may have been that the displays were so nice that I didn't want to disturb them but the only thing that I bought that wasn't on my short list was an apple. Usually I end up with $7-$8 of extra crap that I don't need but just found interesting. It could have been that the one thing that I did want to get was a $25 Easter basket. If it was $10 I would have bought it. QFC was always known as a place that you might pay a little more but the service made up for it. While shopping I did not have one employee ask me if I needed help. Also not one employee said hello to me except the cashier, as I was checking out. I am in sales and I have a great attitude. I'm always smiling and looking to pick other people up. My cashier was having a bad day and I could tell as much. The customer in front of me had given her a hard time as well. She was young and inexperienced and really had no business being in the check stand. A grocer needs it's best people at the check out. I gave my best attempts to encourage her and make her day better but she still gave me bad service. I left thinking that I would probably not ever go back to that QFC. Although the store looked nice and was clean, it's still a people business. I think that QFC is no longer taking care of it's employee's. It seems to be just a place to work, not the place to work. 20 years ago QFC was great. Now it's an also ran. I'm sorry. read more

If you are looking for a few things then QFC is great...However if you need to buy monthly groceries I wouldn't recommend it because they are a bit on the pricey side. However for the last 4 years I have been going to Charlene in the bakery for all my cakes. She is phenomenal. I have had many cake orders throughout the years from birthday, sports, cupcakes etc and Charlene has been able to create whatever vision I had for each cake. From Heineken bottles, Hello Kitty, Power Rangers, Bowling, Laser Tag, basketball, shoes she has made each and every cake memorable. I get WOW's without fail. I make sure I only go to her and I would highly recommend her to anyone that wants a memorable celebration. read more