They wasted 2 weeks of my time. Not cool. They stole the usual $45 and didn't contact me regarding…read moreapplication denial. I care less I won't be renting from them. I don't enjoy people wasting my time.

called multiples times about them overcharging me online since 2023. They said they were going to…read morecall me back. over a month passed and nothing. Since the difference was $100, I decided to write them a letter and include all proof. The payment receipts, the paper bills, the online bills, pictures, phone logs etc. I did not include those $100 in the last bill because it was the difference I overpaid, therefore credit. Instead of helping me, they messaged me threatening me that if I did not pay those 100$, I was going to get charged a late fee. They never addressed nothing I had been complaining about. they dismissed my concerns. They asked for photos of my vehicles, which I sent ! They have not fixed my problem or how they are overcharging me. I can already see the online bill and nothing has been fixed. Alex needs to get their things together along with the receptionist who answers the calls and does not return phone calls. Very poor service

The Pines is a hidden gem! Great amenities, beautiful landscaping, and friendly staff. While you do…read moreshare walls with your neighbors, it definitely felt like our own little haven (bonus points for no upstairs neighbors). Unfortunately we did outgrow our unit so we recently had to move, but I'm lucky to have called this place home for 3.5 years. While most of what I have to say is positive, there are a couple of issues that I think are worth mentioning: -For a 1 br, there is little/limited in-unit storage space. The water heater and the washer/dryer (even though I loved having an in-unit washer/dryer) take up a lot of potential cabinet space. -Some neighbors are not very considerate when it comes to respecting reserved parking spaces, or picking up after their dogs. -We found a lot of spiders finding their way into our unit. At the end of the day, I'll definitely miss this place and will always consider The Pines as our first family home.

Poor communication after I sent in all my info and did not call me back when I tried to get hold of…read morethe leasing office. And led me on for a couple of weeks saying my application was great.

I lived in San Dimas for decades and when my daughter was getting ready for graduate studies in La…read moreVerne we were looking for a nice, safe and reasonable place for her to live, go to school and perhaps work as well. We found the perfect place, La Verne Landing! First off let me tell you it is super close to everything, campus, downtown and the new soon to be open Goldline Station, which is amazing. The area is so clean and super cute neighborhoods surrounding the Landing. She rides her bike all over, and when we visit we ride bikes to downtown to grab a bite or an adult beverage in one of the many restaurant's. The place has super convenient parking in the enclosed structure and on the street above on the ground level. The interior is rather secure with the coded fencing and the layout basically surrounds most of the units, which gives it a secure atmosphere. The security cameras are a nice touch. The other residents/students seem to be focused on their studies or sports, and it can be kinda quiet most of the time. The staff that manage, clean and do the administration aspects of running this complex are top notch. Super friendly, polite and above board professional. They totally understand what the needs of their residents and their parents concerns are. The grounds are maintained superb and the units are nice and clean. If you have a child who is needing a place to live in this area for college, I highly recommend the La Verne Landing.

This place is amazing. My daughter has lived her for 3yrs of college so far. The staff are always…read moreavailable and so helpful. They really care about the tenants and do everything to make this a wonderful and safe place to stay. I would recommend La Verne Landing to any future college student.

Very nice gated apartments great office people and great view everything near and the apartments…read morehave washer and dryer unit inside a plus and elevators!

We got approved, paid our fees, and rearranged our lives around this place. We sent plenty of…read moreemails throughout the process and got zero responses, so we called to make sure everything was on track. That's when they told us, almost a week before our move in date, that the current tenant decided to stay. They weren't even going to reach out. We had to find out ourselves. No apology, no accountability, no respect for prospective tenants. Find somewhere that actually has their act together.​​​​​​​​​​​​​​​​

If you're looking for a property manager who's not only on top of every detail but also fiercely…read moreprotective of your investment, Lauren is the one you want in your corner. She's smart, responsive, and knows her stuff inside and out. From handling difficult tenants to navigating complex property issues, Lauren brings a level of professionalism and confidence that instantly puts you at ease. She doesn't back down from challenges--and somehow still manages to make you feel like you're her top priority. Truly a powerhouse in the property management world!

Exceptional service from start to finish!…read more Working with Lauren was an absolute pleasure. She was incredibly responsive, professional, and went above and beyond to help me find the perfect rental. From our first conversation, she listened carefully to my needs and budget, then presented me with several great options that matched exactly what I was looking for. The entire process was seamless - she handled all the paperwork efficiently, communicated clearly at every step, and made what could have been a stressful experience completely stress-free. Her knowledge of the local market and attention to detail really stood out. Even after securing the rental, she continued to be available for any questions I had. If you're looking for a property manager who truly cares about their clients and delivers outstanding results, I can't recommend her enough. Five stars without hesitation!

My husband and I went through the process of buying a home from agent Chris Cervantez and the…read moreexperience was regrettable to say the least. Chris first attempted to sell us a house that we believed to be overpriced. My husband and I passed on the property and then asked the agent / developer if he had any additional properties for sale, and he said "No". But it wasn't long before we came across an even better property that was newly built and for a lot less. Then to our surprise, the 2-story house was also owned by Chris. After our offer was accepted, my husband and I contacted Chris and asked him why he didn't inform us about the new house that was available. Chris said in an irritated tone, "It slipped my mind". Seemingly embarrassed, Chris became angrier due to being confronted or caught. Despite how polite my husband talked to him, Chris was disrespectful and continued raising his voice and speaking over him. Chris told us that he would call us the next day, but he didn't. Though he accepted our offer for his house, he would end up not keeping his word. I am not in a hurry to buy a home and have nothing personal against Chris. I just wanted to tell our story because I believe it is a cautionary tale for others. Good luck!

This is our 2nd time working with Chris! He helped us buy our first home in Pasadena, CA and then…read moresell the home once we relocated out of state. He communicates very well and comes very highly recommended!

Update: the crappy neighbors have long since moved away and the quality of life has increased! No…read moremore worrying someone will steal our packages, no more shady people hanging around our unit, and much better neighbors have moved in. MW is now a better and nicer community to live in. ******************************************************* My husband and I bought our condo here one year ago. We decided to buy over continued renting in order to have equity and invest that into a future single family residence. Mission Woods was what was in our budget at the time so we settled on this complex to buy. We've been back and forth on whether it was the right decision or not. I don't know if we just drew bad luck with our neighbors or if it's like this throughout the complex but we've had several problems with ours including stolen packages. Luckily, we were able to put a stop to it by confronting the culprit's parents face to face. From what I've observed, most of the apartments/condos are not inhabited by the owners, but rather by renters. This makes it less likely they're as invested in the complex as owners. The complex is nice with a tennis court and pools. There is ample parking for residents and guests. It has the potential to be a really great place to live, but there has to be greater effort put into the observation of the HOA rules and landlords being held accountable for their tenants. We just want to live here long enough to save up and sell and buy a single family home.

I have had nothing but great experiences with this management company! They are extremely…read moreresponsive and take the time to address issues. I have had a few encounters with CMS. The first was when I initially moved into my home. There were some loose wires that needed to be taken care of because they were dangling. They reached out and gave me ample time to fix the issue. They also provided me with materials to complete the work. The second time I had to deal with them was for roof repair. They had someone come out the very next day to fix the damage. The other times were for architectural approvals. They were always very responsive and pleasant in communication. My assigned Association Manager is Brenda. She is very helpful and attentive. I would definitely recommend CMS. Keep up the great work! Dave

I've lived in the Bouquet Estates for 22 years and can honestly say their management style isn't up…read moreto par. Last summer they painted the condos and took down the lights in the driveway and still haven't replaced them with new ones. Also they took down the addresses and a painter painted an address on a piece of wood and stuck it in the ground in the front area. It's good that no one has called the fire department or police because they would have a hard seeing in the dark. I complained to Yvonne Neighbor of CMS Managememt and it upset her and she sent me a letter saying I had ten days to paint my patio trim or I would be fined until I got it done. Felt this was harassment on her part because she sent a picture of the patio and it wasn't even my patio. This was about two months ago and still no progress on their side. A board member is testing out the lights they want, and that was about 3-4 weeks ago, so she can say her driveway is lit up but no one else's lit up.

As someone who spent several months searching for a place to accommodate my family and me, I am…read moretruly grateful that God led me to Clockwork Property Management and to Leah. From the moment we met, her warm and welcoming spirit immediately made me feel at home. Her professionalism, attentiveness, prompt responses, and consistent communication throughout the entire process were exceptional. I also want to express my sincere gratitude to the entire team, including Brent, JP, Karina, and Derek for their kindness, patience, support, and transparency every step of the way. They made what could have been a stressful process feel smooth, reassuring, and positive. Most importantly, my family and I truly appreciated being treated with fairness, respect, and without discrimination. Thank you for trusting us to care for the home you are leasing to our family. That trust means more than words can express. If you are searching for a home or looking for a property management company you can genuinely trust, I highly recommend Clockwork Property Management. We are truly grateful for the wonderful experience from beginning to end.

Leah is fantastic to work with. Professional friendly and a breath of fresh air. Omar is great with…read morecommunications too.

The journey started a year ago in an attempt to plan a multi-family reunion. Bonelli was a…read moreperfectly, central location so we decided to go for it. From day 1, Shane V. And team were the biggest help and so supportive in what felt like a big undertaking. Shane helped coordinate our camp sites and location and throughout an ENTIRE YEAR of TIME stuck with us the whole way through. His time, effort, consistent communication and professionalism really kept this feeling organized from the beginning. I along with our entire family cannot thank Shane and team enough and to say it was a huge success is an understatement. Thank you again Shane V., we are very grateful for your hard work in allowing us to make forever memories. Bonelli is an extremely clean, well kept and centrally located campsite that allows you to feel like you're away from the hustle and bustle. If you want to have an easy and beautiful time we would highly recommend Bonelli.

Great staff in the front office. Talked about parking and KISS!!!…read moreParking is tough at the actual camp ground but the property is nice! Will definitely come back again!