I've had a great experience living at Helix Apartments so far. The apartments are spacious,…read morecomfortable, and come at a very reasonable price, which is hard to find these days. The community here is friendly and welcoming, which really makes a difference. A special mention to Jessica Echeverria, the Property Manager--she's been amazing! Always helpful, responsive, and truly cares about the residents. There's still a bit of room for improvement, especially when it comes to cleaning and maintaining the some of the area in the building.

Heavy Roach issue, seriosuly, not worth it. Imagine waking up having to kill five because they are…read moreright there under your bed, and then you kill another five as you go to microwave your food. if ur going to western dont live in this hell hole, laundry machines always broken and u have to pay double, ppl are slow to respond, phone is never picked up, study rooms are trashed, there are police cars aLLL the time.

Applying for the village is confusing and stressful. Regina does not respond to any emails and does…read morenot do her job well in general. The website to apply needs to be updated. I felt a little bit cheated and unsure if I had an apartment when the website opened earlier than my registration time without notice. The apartments themselves are not homey and have a typical divided dorm layout. The bathroom, flooring, and kitchen need to be updated. There is a problem with basically every toilet. The rent is expensive. To have your own room, it is $860 a month. The rules and regulations are more relaxed here compared to he suites. The amenities include free laundry, a pool that hardly anyone uses, parking, free maintenance, recreation center, and included furniture.

I lived here during Spring semester 2025 while going to Cal Poly (writing this review about a year…read moreafter I moved out). PROS: -Parking is convenient and included in CPP parking pass. -Everyone there is also a student at Cal Poly -Free laundry -Campus adjacent -Utilities + internet included CONS: -COCKROACHES. They never stopped coming and leaving their eggs, poop and babies everywhere. My God, it was disgusting. They were German cockroaches which are notoriously hard to get rid ofUpon requesting their pest control, they come and spray around once but that does nothing. Other bugs too, like spiders and silverfish. -Lots of mold growing in bathroom, the whole bathroom was gross before even moving in, and in a state of disrepair overall. Water heater was also wacky and would randomly turn scalding hot in the middle of showering. -Carpet stains everywhere, kind of gross overall. I remember when I first moved in the previous resident was kind enough to leave me housewarming gifts in the form of many boogers stuck to the wall that were incredibly hard to remove. They really don't put much effort into maintaining the apartments between residents. -Cheap flooring and carpet -Old appliances. Small kitchen sink. -Shared bathrooms -Thin walls... my roommates would stay up all night playing games, yelling in vc driving me crazy. You can hear your roommates talking and understand them even when they're talking at a normal volume.

I can't give 5 stars because I don't actually live in the suites and therefore don't have all the…read moreinside information. However, I did check out the suites because a friend of mine lives there. I really like the setup. It seems like a nice place to live.

We always come to visit when we can. They have the best events. This particular day we came to see…read moretheir basketball team play Cal State East Bay. The venue was pretty old but the campus was beautiful. Parking was also a little far from the venue but a quick walk doesn't hurt.

With the ratings as they are, if this were a restaurant, I would never eat here. Hot, sweaty,…read moresmells bad.

These few words are meant for Able, the maintenance person at the Monterey Station apartments…read more Upon reporting of a few problems inside my apartment to the management for repair, Able the maintenance person was assigned and he was prompt, professional, and attentive to my concerns and made every effort to address them in a timely manner. Please note that I couldn't be happier with his work and overall attentiveness.

I would not recommend Monterey Station Apartments. My experience living here has been extremely…read morefrustrating. Management has been unresponsive to ongoing concerns, including excessive noise, security issues, cleanliness problems, and maintenance requests. The property frequently experiences disturbances late at night, making it difficult to enjoy any peace and quiet in your own home. Common areas are often not maintained to an acceptable standard, and issues such as pet waste, pests, and unpleasant odors have been recurring problems. There have also been concerns regarding safety and security around the property, yet meaningful action often seems delayed or nonexistent. Residents are expected to continue paying high rent while dealing with conditions that do not reflect the price being charged. Communication from management can be inconsistent, and getting updates or resolutions to reported issues often requires repeated follow-up. Overall, the lack of accountability and attention to resident concerns has made living here a disappointing experience. I expected a much higher standard of living and customer service. Unfortunately, Monterey Station Apartments has fallen far short of those expectations.

Only postive things to say about Eaves Phillips Ranch, In particular a few STAR team members:…read more HERNAN - THEE BEST COMMUNITY CONSULTANT has always gone over and beyond to make sure that everything is always taken care of and that we are happy. Time after time, he's proven that he's truly a gift to the community. JOSE - One of the Maintenance Techs that usually comes by when there is an issue is always friendly and helpful! He's always working so hard throughout the complex and you can tell that he truly takes pride in what he does! ERIVERTO - Another Maintenance tech that helped when our shower water had an issue. I thought it would be a pretty complicated issue to fix but Eriverto came the next day and had it resolved in about an hour! Even more so, he was scheduled to leave on vacation that day but came in to make sure that we were taken care of before he left for a week! Also, want to mention that the overnight security staff are always so kind and vigilant! (I wish that I knew their names, but they deserved to be recognized as well) All I can say is WOW, what a TEAM! Thank you guys for making Eaves a wonderful place!

We lived there for 5 years and never missed a payment. However the apartment above ours kept…read moreflooding our apartment, or clogging the pipes. And we never got reimbursed for damage to our belongings. They always told us to claim it on our renters insurance which would raise our premium. They flooded our apartment 3 times in 5 years. Also parkiparking is very hard to get. Good luck getting a garage. We tried and was on a "list" despite new renters getting a garage before us. When we complained, they would tell us we were never on the list. We tried to not cause waves, cause we wanted to be good renters. But, after constant rent increases. Despite pomona having rent control they priced us out. And we were forced to move. Also the appliances are very outdated brown cabinets and a 70s stove. Unless you get their renovated apartments which cost more. WALLS ARE VERY THIN! I could hear my upstairs neighbor having relations every month. Or when their alarm on their phone would go off. Or if they got a text even. Believe what the other reviews say. The 5 star reviews are from people they ask to do when they move in or they are def paid. I know cause they asked me to leave a 5 star review for a $25 gift card when we moved in. They have a crazy move out policy where if you move out, you have to pay the remaining balance for breaking your lease. Which is super hard cause if your lease is up in January then technically they want you out by February. Which we didn't know. Pool rules are a bit harsh. Can't have birthday parties for your kids which sucks. Can't invite family to have fun for a day. No clubhouse to rent either. And no playgrounds so def NOT family friendly. Cars are always getting broken into, catalytic converters being stolen despite their "security" which in 5 years I've never seen. Also good luck finding someone in the office. And if they are they are lazy. As we moved out we seen 5 families look at the apartment next to ours and not one employee accompanied them. They gave the codes to the apartment and let them find it. The apartments are not disability friendly. If you ask for a first floor there is stairs. Second floor stairs, third floor, guess what? more stairs. Good luck getting food delivery or any other packages aside from Amazon. Cause the buildings are so confusing that packages are constantly sent to other addresses. And because their staff is so out of touch. No one knows or talks to eachother. Their is no neighborly love, so people keep your packages all the time. It's an, every man for themselves vibe, despite the food truck Thursday's and the staffs treasure hunts during holidays. There is nothing that really brings the neighbors together. Having a pool party day with a dj, Or a playground for the kids, or something that actually brings the neighbors together was organized maybe people would be more friendly. But if you love a hermit lifestyle, then you'll live this place. 2 stars for the nice view and fireplace. Everything else is not worth the headache

AVOID AT ALL COSTS!!! EVERYBODY WANTS TO MOVE AFTER EXPERIENCING THIS PLACE!!!!!…read more Absolutely unacceptable experience with this apartment complex and its staff. My friend's car was wrongfully towed, costing her time, money, and unnecessary stress, and management's response was to laugh at her and treat the entire situation like a joke. No accountability, no urgency, no professionalism -- just complete disrespect toward the people paying to live there. What makes it worse is that this complex heavily targets students, who are already under enough pressure financially and academically. Instead of helping resolve an obvious mistake, staff were dismissive, rude, and acted inconvenienced that a resident even brought up the issue. It honestly felt like they cared more about avoiding responsibility than doing the right thing. If this is how they handle serious problems, I can only imagine how they deal with maintenance issues, safety concerns, or anything else residents might need help with. Management should be embarrassed by the way they treat people. I would never recommend living here unless you're okay with being ignored, disrespected, and left to deal with their mistakes on your own.

The Damier in Pomona is honestly not it. From the moment you walk in, everything feels outdated and…read morepoorly maintained. The apartments are surprisingly small for the price you're paying, and the hallways have a strange smell throughout the building. The lobby bathroom was especially concerning since it smelled like sewage. On top of that, the front office staff was not very welcoming or helpful after seeing how they engaged with some people. It felt like they didn't really know what they were talking about and mostly gave vague runaround answers instead of clear information. Overall, definitely not what I expected and I've heard that from multiple residents.

First of all I can not say enough about the service I have received the last 4 years with Mesa…read moreProperties, especial Mark Parmenter and his team. As a homeowner who has tried to manage the property myself and have also used other property management companies, who were of no help at all, I am beyond grateful for the relief I have felt knowing that any issues with our property are being taken care of. Mark and his team have customer service skills beyond what I would have ever imagined. They are quick to respond to any questions or requests and have always taken the time on the phone to discuss any issues that have come up with the property. Top notch in my book.

This company does NOT tell you all the criteria they are looking for. also charge you $160 to be…read moredenied. They rely on a No Name company to make the decision. Sell your information. Do Not use this company. Find other better homes.

As a student at the Claremont Colleges, I rented a room in this house from the owner Elizabeth…read moreDavidson. I had a terrible experience. The woman is deranged, rude, and tries to charge extra for things she shouldn't. I was absolutely unsatisfied with the quality of service, despite the nice home and convenient location. If you can ignore her completely, it's a fine place to live, otherwise don't be surprised if you get into a yelling match just because you want peace of mind in "her" house. Several people who knew others who lived there cringed at the sight of the house and I think she deserves the ramifications of how she treats people.

I've been here two months it's clean it's a roof over your head Greg is more than willing to…read moreaccommodate your needs and to understand whatever you're going through! It's not a place to stay forever it's transitional living!

I would let you know there is no safety here no safe locks and felons are accepted through the…read moreprogram. They have bed bugs on and off. And the owner does not respond when you request refund on items they should be providing.