What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

The owner Nasur Curi literally had the balls to stand in our kitchen and imply that WE had…read moresomething to do with the damage from their people damaging our counter when they reinstalled our dishwasher after assessing a water damage leak. Why? Because we didn't call for a week after it was installed. Wow. That's so long after the install. Because normal people bend over in their dishwasher and notice discrepancies right away all the time. I'm 6'1. I'm not going to see the top screw and how your boys cracked our cabinets right away unless I get on the floor. Nasur had the nerve to say to me, "Look at it from my shoes." No I will not. Look at it from MY shoes pal! Your boys f'ed up our cabinets and you are so disrespectful that you imply that WE did it. Screw your perspective! When you've done nothing wrong, you have nothing to hide. You, Mr. Curi, do have something to hide. The dishwasher was installed crooked and his people cracked the frame of our counter. He told my wife "I drove all the way out here from central Phoenix." Nobody cares how far you drove. We are the customer. You run the business. That's what you're supposed to do. He told my wife his guys took pictures of the screws being back in. We demanded to see them. And did we get to see them? No. What's the matter Nasur? Never tried to BS a woman with a brain? I took the picture attached. This is the top left side of the dishwasher. Then he admitted the screw on the right side was loose but according to him, loose screws don't fall out and apparently dogs don't eat screws also according to him. Your boys showed up on a Friday and struggled to get it out and never assessed the damage under our wood floors. They told my wife they'd come back on Monday and put the dishwasher back on crooked. Did they show back up on Monday? Nope! Gee, I wonder why. Could it be because you damaged our cabinets putting the dishwasher back in and didn't want to deal with it? I have $100 that says the pics Nasur took while he stood in our kitchen and insulted us in our own home will have the time stamp changed to cover his ass. This guy is a crook. I don't care how many years of experience you have. If you accuse a customer of basically fraud, you need to work on your people skills. I'm definitely telling every person I know about this garbage service we received. Go back to whatever hole you crawled out of in Central Phoenix and accuse someone else in their own home. Absolutely disgusting. Also reporting to the BBB.

I had a leak in my unit of a high rise building in Phoenix that caused extensive damage. Bob Maloku…read moreshowed up with his guys after midnite, in the early hours of the 4th of July. They immediately went to work to discover the source of the leak and designated the areas of damage. Bob and his team were communicative every step of the way. I highly recommend this company for any and all of your needs. Their work ethic is second to none and they take very good care of their customers. If I could give them 6 stars I would!

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

Zona comes very highly recommended and I now know why. They were very professional and helped me…read morewith my insurance claim. Mary, in particular, went above and beyond to help me during a very tough time. Thank you Zona!!!

Like most people I never planned for a plumbing issue. One day we found mold at the base of a wall…read morebehind the shower and determined quickly we had a leak in the shower control valve. Only nine months ago we had new tile installed and it worried me we would have to rip some out to make this repair. Good Times Plumbing came to the rescue and I was really happy with their work. Our technician, Brandan, was professional, knowledgeable, and polite. He showed me exactly what was going on and relieved my worries when he told me he was able to fix the cartridge without messing with the tile. He also gave me great advice on the mold, remediation and made sure everything was buttoned up exactly like I wanted it. The entire process with Good Times was pleasant and efficient. From the very moment that we set the appointment, they kept me informed through text messages and made great use of the technology, including pictures and an emailed receipt. I would highly recommend them for your professional plumbing needs. They give you three choices on what level of service you want to pursue, but they'll work with you to make sure you get the right repair for your specific need. Well done!

I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

Derek and Dee came to the apartment complex I work at to do some emergency services for a sewer…read moreback up . They where very friendly , professional and informative about the process and answered all my questions .I would highly recommend PaulDavis an especially Derek and Dee . Thanks again guys for all you do and most importantly the great attitude you have while doing it .Thank you .

This company has done a fantastic job when my pipe burst,and was leaking.Derek Cecil,Joey,Dee,…read moreBradley,all were very efficient and respectful of my home .Quick response and timely work.Christian was also a great help.

I had a very good experience with NuRoof. Aaron and Alex were professional and responsive to my…read morequestions and my request for pictures along the way. I have a 2-story home with a steep pitch, so I am not able to get up there myself, but I still wanted to see the progress and finished project. I am happy with my new roof and the 10-year warranty. I would gladly recommend them.

Brad, Alex and team were very efficient, timely and friendly. The price was fantastic for all the…read morework their team provided along with a long 10 year warranty. Would definitely recommend this group.

Amazing amazing amazing experience with Summit! They were assigned to the project in my unit by my…read moreHOA and Ryan and his mitigation team have been nothing but exceptional this whole time. They communicate so well and I know exactly what they're doing and when they're going to be doing it. Great experience!

If you want them to call you multiple times a week and ask if you would like to use them, this is…read morethe place for you. I told her I was not ready and I would contact them when it was convenient for me. She did not respect that and continued to call. I told them to close out my account as I would not be moving forward with them. They. Still. Called. Blocked. Referred by insurance company. What a joke.

UPDATE: On Google Reviews, the owner responded and dismissed quite a bit of the review including…read moreassuming that I was a disgruntled ex employee. Which seems kind of funny because why would you immediately believe that I was an ex employee rather than a previous customer. Seems rather silly when they knowingly hired sub-par subcontractors. I'm providing my response below: I trust the owner will be able to identify who I am since they've needed to return on more than one occasion for warranty work. The owner's assumption that this is a fake review is inaccurate. They are well aware of our project since we have had numerous warranty issues that they've had to come and fix. I was told my review was read and acknowledged. I was told the former project manager was a "dirtbag" and a "car salesman". I'm not sure why the owner is acting as though this review is inaccurate. I was also told that the subcontractors that were assigned to us are no longer with ACR. I find it kind of disappointing that the owner chose to discredit this review rather than just take accountability, especially being dismissive about the paint brush comment. Nothing in this review was rude or subjective; all based on facts -- most of which his employees have shared with me. Nevertheless, I fully expect the owner to go on the defensive to my edit as he has on all the other reviews. He is well aware of our project, the firing of our PM, the subcontractors that were assigned to my project, and the sub-par work done in my home -- which the person who completed our walk through commented on.

This company is amazing. I call them for everything! Plumbing, electrical, remodeling, etc... I…read morecalled them to fix my bathroom... they remodeled my bathrooms in 2 weeks. I called them to repair my house, and they handled it the same week at a decent price. I just moved out of my house, and during close, we encountered a plumbing issue... THEY ARE COMING OUT RIGHT NOW!!! . Just hire them to do everything for your house. Don't let anyone else touch it.

First class service, On time, fair priced and keep you informed about what the job requires…read more I highly recommend Chris for your carpet needs. DennyLord Gilbert, AZ

I found Chris through Yelp and so glad I did. I had carpet that was torn up from the tack strips in…read moretwo rooms due to water saturating the carpet along the perimeter walls. Chris responded promptly and came out to put the carpet back in place; stretching, trimming, smoothing around corners and in the closet, as well as fixing two areas in which we had to cut the carpet to pull it back after the saturation. It looked great afterwards, as if nothing had happened. Overall, a very easy and pleasant experience and we would definitely call him again if in need.