Five stars -- still…read more I've been going to Royal Auto since 2018, and even after moving to the city, I still drive down to the Peninsula because I haven't found anywhere else that compares. Over the years, they've handled all my oil changes, repaired cracks in my windshield, replaced the windshield entirely, and taken care of brakes and tires. They've been consistently reliable, fair, and straightforward. Auto repair experiences aren't always perfect, but what matters is trust -- and these are good people you can trust. The pricing feels fair, the work is solid, and the service is dependable. I've called ahead to check availability, and I've also shown up more than once for an oil change and been taken care of right away. If you're looking for a reliable shop and don't mind driving a bit for quality service, I definitely recommend Royal Auto.

This shop is an excellent auto repair facility. We have used many mechanics over the years, and…read moreRoyal Auto truly exceeded our expectations. We have an RV van with dually wheels, and I really appreciate how careful they are with the undercarriage since we have water tanks and a generator underneath. It's reassuring to know the vehicle is in such capable hands. The staff is polite, honest, and genuinely aims to please. The shop is very clean, and the waiting area is comfortable, with Wi-Fi and you can charge your devices. They really go the extra mile to make sure you leave as a happy customer. I highly recommend this wonderful auto repair shop.

We've taken several of our family vehicles to The Shop, and every experience has been excellent…read more It's hard to find an automotive service business that consistently delivers honesty, quality work, and fair pricing, but The Shop truly checks all those boxes. Matt, the owner, runs the business with a level of professionalism and integrity that really stands out. He takes the time to explain what's going on with the vehicle and never applies any pressure to upsell unnecessary services. That kind of no-pressure, transparent approach is rare these days and is a big reason we keep coming back. The entire staff and team are friendly, knowledgeable, and clearly take pride in their work. From the moment you walk in to the time you pick up your car, you feel like your vehicle is in capable hands. We're genuinely grateful to have a shop like this we can trust with our family's vehicles. Honest, affordable, and highly capable--The Shop has earned our continued business, and we look forward to many more years of bringing our cars here.

Super fast turnaround and fair prices. Fixed our power steering pump and AC in one day.read more

I've brought a 2012 Lexus to them a couple of times over the past 12 months. The first time I…read moreasked them to take a "once over" to see what needs to be worked on, if anything. They were extremely honest and advised that the car was in great condition. The brake rotors will eventually need to be refinished due to slight warping, but it was nothing pressing. All that was needed was an oil change and fluid top offs, which they took care of at a very reasonable price. I brought the car in again recently for an oil change. Quick and easy and inexpensive service. Although I've only used their services twice, I opine they are quite trustworthy.

If you want the best for your car, Auto Logic in San Bruno is the way to go…read more For a lot of people like me, it's the ONLY way. Me? Repeat customer for life. The deets: I have a 1999 NB Mazda Miata with a rebuilt engine, but your mileage may vary. Let me start off this review by saying, good "Mom and Pop" mechanics and support staff are hard to find. To wit: PR Motorsports in Hayward closed a few years ago because the main and only mechanic had "an offer he couldn't refuse." When Mr. Mazda changed owners due to unforseen circumstances, well, I'll stop short there. What Auto Logic delivers is a world-class auto experience in every category: Customer Service, Communication, Attention to Detail, Value, Service and All-Around "Good Karma" vibe. My auto service need was fixing a leaky engine (from the aforementioned rebuild) that was LONG overdue. After an initial assesment, the estimate was up to a 2-day job and co$t wise, ended just being a little "teensy weensy" over the initial estimate price. I didn't care, because the constant calls to my cell phone regarding updates eased my concern. Timewise, the job took just a little over one day. That's it really. Only to say that I forgot how beautiful the drive is on H280 to and from my locale in the South Bay.

I've been coming here for about four or five years now, and honestly, this place has been really…read moregood to me. I was actually recommended by a friend to come here, and I'm so glad I did! From my experience, Peter is awesome -- he's super honest, helpful, and easy to talk to. I'm your typical girl who's pretty clueless when it comes to cars, but Peter always takes the time to explain what needs to be done and what can wait. The pricing here is fair and reasonable -- not outrageously expensive like some other shops that charge crazy labor fees. It's always good to ask for an estimate in advance, but from my experience, Peter's been completely transparent and trustworthy every time. I've never had any issues, and I really appreciate how honest and consistent he's been over the years. Highly recommend!

Still no response or a phone call. This establishment was going to charge me $2500 for parts and…read morelabor that never happened. I am thankful I never spent a dime here. Found another business who saved me $2,000 dollars and even did a follow up. It's now been over a year since this review.

An awesome option for locals!…read more This auto shop is open full hours on weekdays and conveniently half day on Saturdays so that you don't have to take a day off to take care of your car. My whole family has been coming to them for oil changes and other problems with our cars. They are very honest on whether you need the service or not and do not try to sell you what you don't need. Pricing is super reasonable and much more affordable than other auto shops. My most recent visit was after I dropped a key into my gear shift area and they took care of it very speedily and didn't even charge me for it.

They did a fantastic job repairing my car. The damage looked almost irrecoverable, but my car now…read morelooks brand new. The team goes above and beyond to provide a good customer experience. I would highly recommend working with them

Over the last few years these guys have become our go to shop for all things CNG, and they do a…read moregood chunk of our other work as well. (Brakes, front end, transmission replacements etc.) I have nothing but good things to say about them. We have a handful of trucks in our fleet, and they can always be counted on to give good service and honest advice. They aren't the cheapest in town, but they are very good at keeping our trucks on the road and diagnosing challenging issues. And in the case of the CNG vehicles, one of very few shops in the Bay that will work on these.

just great customer service and trust in making repairs that are needed only and over not selling…read moresomething else.

Been coming here for a little while now. Fast service and completely up front. Super nice staff!read more

Good and friendly staff...Fast and great service...nice waiting area...highly recommended!!!read more

First off, let me emphasize that I was super excited and was recommended Hanlon's service. I…read morebrought in 4 new wheels to install on my existing tires. I was happy with the fast service and excited about my new wheels. To my fault, I took a back angle photo of the back right tire then left. Fast forward a week and not using my truck, I washed it. When I got to my wheels, I used a sponge and car soap. I see a black oily substance and scratches on the center area of one wheel. I inspected the last 3 and find all the same marks. I called Hanlon's and they told me to send photos. I did and had to call back over 30 minutes later to get a response. I was told by Rob, "the manager", that he would get back to me on the following Monday. Of course, he didn't and I had to call back. He told me he would get back to me the next day. Tuesday, 3 days after the initial call, I am given the "he's on lunch" excuse for the second time. I called again and I'm out on hold for 13 minutes and 22 seconds. Rob proceeds to say it wasn't their fault according to an online service "specialist". I then told him I'm coming in. As I drive in, I felt the hostility of 3 of his workers surrounding my truck, probably trying to justify their work was good and it wasn't them. Rob used a flashlight and inspected a couple of the wheels and proceeded to deny it. He showed me a paper of an email of someone else's wheel that was scratched and said "see, this is how our machine would've scratched them". If you're the only shop to touch my BRAND NEW $2000 WHEELS, and there's scratches on all 4 wheels in consistent locations, how can you deny my claim? Three out of 4 boxes were sealed. Long story and you've probably moved on from my review already, but think twice before going to Hanlon's. Rob has my number and he has the opportunity to correct his mistake. However he sees fit on a settlement, I'm all ears. He mentioned "refurbish" on the phone and I'm not refurbishing my brand new wheels. I support small business and local shops, but he just made me want to go commercial from now on. See you soon, America's Tire. Below are photos of 4 separate wheels with CONSISTENT markings. There was a black oily substance on them but I cleaned it off when I washed the truck. He also blamed the car wash for it

Terrible Service - They Destroyed My Tire and Lied About It…read more I got a nail in my tire with only minor air leakage, so I brought my car to to Hanlon's Tire Service expecting a simple fix. Instead, they completely destroyed my tire during the repair process, leaving a massive hole--about 7 inches long. To make matters worse, they tried to lie and blame it on a "manufacturer defect." My car is only a year old, and the tires were practically new, so that excuse was both ridiculous and dishonest. Because of their incompetence, I had to hire a tow truck to take my car to a Mercedes service center. There, I had to pay nearly $600 for a brand-new tire. After thoroughly inspecting the damaged tire, the Mercedes technicians confirmed there was absolutely no manufacturer defect--the previous repair shop had simply ruined it. Despite all this, Hanlon's Tire Service refused to take responsibility or reimburse me for the damage they caused. They promised the owner would contact me, but he never did. If I could give them zero stars, I would. Their lack of professionalism, dishonesty, and refusal to take accountability is beyond frustrating. Beware - take your car somewhere else if you value your time and money.