The place was dirty and not well kept. The office staff is not very friendly. The pharmacist who…read moretook molds for my feet was nice. They took so long to get back to me and when I called they let me know that my insurance denied my claim. I had to do all the work, and then they told me I had to pay out of pocket for the orthotics. Very expensive! So I canceled the order and I'm going to another clinic that actually cares about me and is willing to explain and be proactive about a call back. If I wouldn't have called, they would have not called me back and I would have waisted my time going into a follow up appointment just to let me know that I had been denied. I'm obviously still frustrated with the whole matter. I'm glad to not go there ever again.

This review is strictly for Samuel, who is hardworking and compassionate. My baby needed a head…read moreshape correction and wore a custom helmet for 4 months (pretty much 24/7). We saw Samuel about once a month for little tweaks, as his head grew into the helmet. Insurance covered 100% of the helmet, which was SUCH a relief. Thank you, Samuel! 5/5

I wait 8 weeks for Kafo braces and I don't have the option to unlock or lock braces, they just…read morelock! This is ridiculous, I'm trying to recover from spinal cord injury and I've been waiting all this time and this is the product they give me! Update: 2/9/23, the lady at the front desk is rude and forgot to call me back since November, she wants to blame me for her problems! I will make sure to take my hard earn money to another clinic! I will never step foot in this facility again! I feel bad for Daniel, he's a good guy and always helped me! But if this lady is working at the front desk, I want nothing to do with this company!

I was a patient of Tom's back since his days at King in Garden Grove. I missed his care and…read moreexpertise when I had to switch to Inland when Tom was working in Riverside. With Tom now at Inland, I can now stop looking for a better orthotist to help my very messed up diabetic feet.

If you get a phone call from these people good luck it's a lot of text messaging then you have to…read morego through an answering service for everything this is a Mickey mouse operation I've waited in a 3 weeks just to get a phone call back to go get my inserts and my shoes and I'm still waiting if your doctor put in for shoes and inserts and you get a text message to call the number don't even bother it's not worth the time or effort I'm not the only one on here that's saying that

Awesome professional office. Everyone was genuinely giving the best care necessary for each…read morepatient. Thank you again. Highly recommended.

The team was very helpful, knowledgeable and so eager to help! They fixed my old insoles make them…read morelook and perform as brand new!

My podiatrist told me about this place and recommended me to come here and have to admit I was not…read moredisappointed at all. The staff was so nice and kind and was able to get me my shoes that I liked through,y insurance for diabetes. Very fast at turn around for my shoes and communicated to me about any issues with my insurance and called me to update me. You don't ever find people in this industry to even care anymore about their patients. So I thank you very much for everything and I'll pass the word around.

The amount of care and attention they give patients is outstanding! My friend is being helped and…read morethe love and support and quality of work is marvelous. 10/10 would recommend. They actually take the time to make sure the client is comfortable and they go above and beyond to give you more than you need. Highly recommend. Can't express how great they are.

I'm in need of an aquatic AFO for aquatic pool therapy. I made many calls to Orthotics in the Los…read moreAngles County area (and Florida), but Alex of Kolman Prosthetics & Orthotics was the only call that I made offered more than a "No" response. Even though we determined that he could not provide the device that I am seeking, he educated me about my current AFO; the alternatives for what I'm seeking and removed my frustration that I had. Unfortunately, he is not accessible to me through my HMO, but based on our interaction regarding what I'm seeking, I would recommend Kolman. Alex is knowledgeable, professional and willing to help find a solution.

A part of Hanger Co now my son has been requiring orthotics for over fifteen years now. We've been…read moreto the FV and Orange office and have always had really good service from the technician. They always see what needs to be done and usually fixes it on the first try. If not the first time they readjust and make sure my son is comfortable before leaving. Great company and service.

Firstly, I have been to other fountain orthotics, that is how I can say this specific one is better…read morethan the other ones I've been to. I use a walker, and they prop open the door for me to get in. I have a brain injury, so my dates for appointments get mixed up in my head. The front desk let me know that I did come in on the wrong day, but went out of their way and asked the person would be able to see me. They made time just so that I would be able to receive, my much needed knee braces, that they remeasured, from the other fountain orthotics mistake. I was fitted and adjustments were made to have the braces fit me comfortably. I was pleased with the relief from the pain pressure was causing. Again, I started to the front desk to sign a few papers. Once that was completed, I walked straight out the door. As I turned back I noticed the door was once again opened so I didn't have to try juggling my walker and opening the door myself.

Saving people's lives one part at a time .. I met Dino a…read morelong time ago but never had the privilege of working with him and I'm so glad I finally did ... About two years ago my foot started delaminating and falling apart, But I couldn't afford a new one or see anyone . But I remembered meeting Deno so I came down to orange coast to get some new parts and thank god I did he ordered me a new foot that I could afford and got me back to my life ... Thank you so much for everything and see you at the jym ...

VERY RUDE and UNPROFESSIONAL STAFF ! Was asked if I was the person who had called several times (…read morein a very sarcastic voice) ... then told he was too busy and to call back again and leave a message. BIG BIG... MISTAKE! We are a very large prestegious Breast Cancer center near by and will no longer be referring any of our patients to this business ! We demand a higher quality of customer service for our patients!

Dr. Randall McFarland the owner of this Center is an outstanding Specialist as well a person, He…read moremakes you feel like part of your family while you are there. After my procedure he had to rush to St. Jude Hospital to make a special prosthetic for a person that had a neck and head trauma, very reliable and concerned about people. I like people who give back to the community like he has done and he promises he will be there for you in case God Forbids something happens. Also the receptionist is very kind I have to give her a lot of Kudos she helped me look after my Grandaughter while I was getting my cast done. Way to go guys I will recommend you to all my doctors. BTW THANKS TO OC Foot & Ankle for sending me there you guys know a good thing when you see it. You told they were great you were right. Issa S.

This office has the worst customer service I have ever experienced in my life. The office is…read moredisorganized, forgetful and delays on referrals. I have a need for physical medical equipment and the office manager, Sabrina, would rather socialize with her office mates than get work done. The specialist is probably the only reason worth going because they are kind and efficient. Thoroughly disappointed with the service I have received for over the past two years since I will need to wear the leg braces for the rest of my life. They are even retaliatory. If you make a special request or need an urgent appointment, they will make you longer. So much, so that they will outright lie. Stated that they sent my specialist fax requesting additional information. I followed up with my specialist who is always reliable and prompt. They never sent it.