I've been to Steinberg Diagnostic Medical Imaging quite a few times over the years for different…read moretypes of imaging, and they are just consistently great. The facilities are beautiful and incredibly clean, everything is so well organized, and the people who work there are genuinely pleasant and helpful. Parking also plentiful. They offer just about everything under one roof, which makes the whole process so much easier. No one really looks forward to having medical imaging done, but somehow Steinberg makes it a genuinely nice experience. It's literally the Nordstrom of diagnostic imaging. Choose SDMI every time if you can.

Another visit, another incredible experience! This time I messed up and went to the wrong location…read morefor my brain MRI. Sochi pulled me to the back, made a couple calls and squeezed me in without me even asking for anything of this. She was extremely polite and efficient. I love this office and the people who work here. They preemptively problem solve... simply incredible My technologist today was Jordan. She works lightening fast but her words are metered, calm, and doesn't make you feel rushed. This location is the best Steinberg dx center in town!

As someone with Leiden Factor V and Celiac disease, it took FOREVER to get diagnosed. In the…read moreinterim, I've had a bazillion scans done to figure out what was causing my issues over the years and I've been getting scans done at this Simon Med for years. They're super fast, they're on top of things and I've never had an issue with their machines (other locations have had issues with machines not cooling properly.) Staff is great. One time they called me when I had a stat order for imaging for a potential blood clot a few years ago and told me they could fit me in if I could get there in the next 10 minutes. I had four different scans today with contrast and their staff is great about getting the needle in painlessly and on the first try. Latest visit: April 2026

MRI PATIENTS BEWARE! I recently went to get a MRI done at this SimonMed Imaging center in Las Vegas…read moreand I had a horrible and very dangerous experience. I was told three times by a very young and very arrogant lab tech who did my MRI that I definitely DID NOT need to remove the two metal partial dentures in my mouth for my MRI even though my head would be inside the MRI machine during the MRI. The older and more experienced woman assisting this arrogant kid did not say a word while he insisted to me that I could and should wear my metal dentures in the MRI. Fortunately I did not listen to this idiot lab tech boy doing my MRI and I removed my metal dentures at the last minute before getting in the MRI machine. That decision might have saved my life I found out later. I have no idea how in the world something like this could ever happen, but it did. Fortunately I remembered from a previous MRI that ALL METAL needed to be removed from my mouth and my entire body to avoid DEATH OR SERIOUS BODILY INJURY!! I have since talked to several doctors and personal injury lawyers about this MRI experience and they all agree this was either total and complete incompetence by two SimonMed employees or maybe something much worse like racism!! The problem with wearing metal in a MRI machine is that it can not just screw up the tests and damage the MRI machine, IT CAN ALSO KILL YOU OR CAUSE SERIOUS AND PERMANENT BODILY HARM!!! How did this two SimonMed lab techs not know that?? Why would they try so hard to convince me not to remove my metal dentures!? What the hell is going at SimonMed imaging in Las Vegas? More reviews to follow .... Dr. Charles Beardsley, J.D.

I only needed an x-ray so I was able to just walk in and didn't need an appointment. The worst part…read moreof my visit was checking in. It was very strange. I had to pass an officer of the law with a line of hand cuffed prisoners. Then when I got to the desk it seemed like I had to wait forever. The lady checking me in just kept nodding her head. This took a very long time. Then she hands me some sort of computerized check out form to fill and pay myself. That was strange too. In reasonable time a nurse fetches me for the x-ray. I was in-and-out in a flash. That was painless and easy. They send everything to your doctor and don't tell you a thing.

Beware about calling their billing office at 702-623-7568. It's like talking to a rock since they…read moreare not helpful at all nor even know how to assist properly. They say, in the Philippians, that they billed Humana who paid them when the insurance card used at the date of the visit is United Health Care. I was told then I owe them the full amount of the bill!!!!!!!!!! Does Desert Radiology even have Managers who can straighten serious issues such at this?????

I had to have an MRI today and I had the tech Latisha/Tisha. I have had her before and she is…read moreexcellent. She is very caring, extremely knowledgeable, kind, and respectful. You are very lucky to have her as an employee. She tells you everything to expect in the MRI. Thank you Tisha Your front desk ladies are very kind and helpful. I always love going to Pueblo imaging. Very clean and everyone is friendly. Thank you for running a great imaging facility. Lisa Miranda

The saga continues. The claim has been paid, but Pueblo's billing company is still pursuing me for…read moreover $2,000. I've spent two hours on the phone today and sent EoBs that show a) the insurance company paid Pueblo the contracted rate and b) Pueblo actually OVERCHARGED me on my coinsurance by nearly **$200**. They're pursuing me for an out-of-pocket rate that is 5x the insurance-allowed rate. I'm only updating this review, because I've attempted to call Pueblo three times over the past two days, and they promise to call me back and don't. I'm not sure whether this is fraud or just pure incompetence, but do *NOT* seek services here. Going to the Attorney General if I get one more call or bill for these people. And for the ridiculous effort it's taken to get this claim processed, that refund needs to come quickly.

It's Monday August 24, 2026 at about 10:45am. I arrived 55 minutes early for my appointment. I had…read morereceived a text telling me to arrive 15 minutes early and that any payment was due at time of service. When i checked in i was told my co-pay was $200 something and change. I reached to the money and was told that i need to have the exact amount as they have no change. Cash to the penny. Not having the exact amount and not being told prior, i pulled out my charge card. The clerk then told me that to use a charge card would require me to pay an additional 3% fee ($6.40). I feel that they should have change or if not they should not punish me to use my card. They could have told me prior to my appointment i which case i would have brought the correct amount. Yes, it's only $6.00, but i got nothing for the money. The place was nice and the techs were nice. My appointment time was 11:35am. I was taken in at 11:27am and out by 11:45am.

Absolutely terrible. Twice they have cancelled my appointments with no notice to me until I am…read morechecking in at the receptionist office. Mammogram--first time for no tech until 9 am. My appointment was at 8:45 and instead of accommodation from their scheduling error, they decided best course of action would be to reschedule me 2 months out. Arrive today and cancellation for paperwork not received. That I received a week ago, filled out and filled out again yesterday when came to my email a second time. Absolute incompetence from this imaging service. If I cannot get my mammogram done somewhere else with insurance, I'll cash pay at this point to avoid this facility. Vegas healthcare is already terrible but this place is a f'n nightmare.

I had a walk in EKG there today and I was very pleased with the whole operation. Super nice…read morereceptionist. I didn't have to wait long either and not a ton of paperwork. The technician was nice and efficient. I'd go back there.

I originally had my appointment scheduled for the Smoke Ranch Road location. They had called me…read moreabout a week later stating that they didn't have anyone that could do my ultrasound on the specific date and rescheduled me to the Cheyenne location, which wasn't an issue, I asked for their earliest appointment and they stated at 7:30am. One day prior to my appointment, I received a voicemail stating I needed to confirm my appointment; however, the day prior I had already received my confirmation text for 7:30 and filled out my paperwork through the online portal. So I called them back and stated I have an appointment tomorrow at 7:30 and just want to make sure that it's confirmed because I had filled out the information the day prior. They said oh we saw it just now you're good to go for tomorrow morning. I arrived at 7:06 because I know I'm an early bird but being a new patient, I assumed that they would want you there at least 10 minutes prior. I waited in my car until 712 and then I walked up to the door and it was locked so I waited around until 7:30 rolled around. It was still locked. At this time another patient arrived and was also waiting, but her appointment was at 8am. I tried calling the office a couple times and it just rang. I then called the Smoke Ranch location and the lady who answered was extremely nice, tried calling someone at the Cheyenne location with no luck. She then double checked my appointment was at 7:30 and was at the Cheyenne location, she apologized and said someone for sure should be there at 8. While talking to her someone backed up in a space right in front with their sunroof open. I told the Smoke Ranch lady that someone had pulled up but I didn't know if they were a patient or employee. Finally after another 5 minutes she went into the employee entrance but never opened the front door. More people started coming so I asked one of them if they could please check what was going on since my appointment was at 7:30. Finally after more time passed someone opened the front door and stated that the woman in the jean jacket who was the first person to go in could help us. I said my appointment was at 7:30 and asked what had happened. She then stated they don't open until 8. I said I have a confirmation text of my appointment time and confirmed it with them the day prior. She then tried to tell me that 7:30 is the arrival time, but my appointment is at 8. Lying to my freaking face! If my arrival time is 7:30 why was she sitting around in her car and not there in the office at 7:30. Why would the lady also waiting have a text that states 8 and not 7:30 like me. Why would the lady at Smoke Ranch not have said anything about that when she confirmed she saw my appointment was at 7:30. Because the Cheyenne receptionist is a complete liar, that's why. She was completely gross, obnoxious and rude and could have handled the situation completely differently. She could have just apologized that no one was there and that would have been it. But no, she tried to make it seem like it was my fault for being there at 7:30. Get it together and try being just a little bit professional, you work at a medical office. Steer clear of this location. It was my first time there and I hope they hire a better receptionist who is more compassionate with patients. The lady who did my ultrasound was very sweet, as I had been very nervous for my appointment.

I work for a medical facility that regularly schedules imaging for patients. All of Quality Med…read moreimaging staff are amazing and extremely competent. I especially enjoy speaking with Necole O'Hare and Will. The patients are always pleased with the ease of the procedures and love these two!

Negative rating. Horrible experience. My brother opened the door for Mike the Technician and…read moreother tech guy came in and as I checked them i saw they didn't take their shoes off as they were a sign where the doorbell is so I asked them to please use Booties and hand it to them and as soon as I turned my back this smarty head Mike commented "we can't read mind" and I turned around and said If you paid attention to the sign by the door then you wouldn't say that comment and kept saying I was yelling at them and kept arguing. Very unprofessional. I would never recommend this company to anyone and to my patients.

Appointment at 10am, I arrived at 945. Was told when I made the appointment I would be in my car by…read more11:15. It's 11:14 and I am still in the waiting room. They don't tell you ahead of time what to wear or not to wear nor do they tell you to fill out the 15 minutes of paperwork ahead of time. The changing areas are dirty and the bathroom has urine stains on the toilets. It's the blind leading the deaf in this place. Go elsewhere, this isn't the only radiation place in town.

My experience was good. 1230p appt started @ 1245 for 3 tests. Done by 130p. The techs were great,…read moreas was front office. No complaints here. I recommend LV Radiology for imaging needs.

No complaints, every staff I met here today for my imaging procedure did their job satisfactorily…read moreor better. The check-in and copay processing was efficient and unremarkable. The staff that gave me the gown to change into explained it like she has done this for decades, even though she is probably still in her 20s. The imaging technician that preformed the CT procedure was very professional with outstanding bedside manner. She took her time to make sure the procedure was done with the best results for the lab and my doctor to review. During the procedure, she told me about what was coming up and what to expect, so I was not surprised by any of the steps or chemicals used during the procedure. Also very pleasantly surprised that the wait time once I was in the back waiting area was under 10 minutes, before I was lead to the imaging room for the procedure. Solid 4 stars.

Oh my goodness, Billing says I was billed more than visit copay because I haven't met my…read moredeductible. Ok if my deductible is more than the billed amount, it means still incorrect billing, I was told to check in 2 months for credit if applicable..huh? No straight answer. Patient Portal shows to schedule appointment that I already had, I was at the doctor today for results. No results shown for appointment that was 5 days ago. The patient portal person (no name given) says it will update when the technician gets around to it. I can't understand why customer service is non existent and I was treated like an imposition on their day! When you're face to face with the technicians it is a warm caring experience. Phone calls are subpar and I was left with the question why take the job if you don't like people!

I did checked in and filled up form on a touch pad. Waited not too long and my name was called. The…read morestaff are nice, very accommodating and helpful too. They've explained to me everything very well .We'll definitely recommend this facility.

This is the worst place to come to in Las Vegas for treatment of any kind. DR sent me a message…read moresaying they had my dad's referral and to click the link to schedule his appointment. The day before I received 3 calls 30 minutes apart asking what is his appointment for because they had no referral. We are still sitting here at 11:10 with an appointment time oh 10:00 ask to arrive at 9:40. Not to mention my dad is recovering from a broken hip. I went to the check-in window at about 1040 because we hadn't been caught yet and I saw other people that came in after has been called. When I went up to the window, the second time he still was not in the system after being checked in at 9:40 I don't know what the hell these people are doing here they're inexperienced. There's too many elderly people in here for them to be so dysfunctional.