Quality Performance was used to trim a laurel hedge and remove a tree on the property line with my neighbors. The trimming and tree removal went fine, but they neglected to trim about 6 ft of the laurel hedge. In the written estimate that all parties agreed to it stated "reduce laurel to 10ft." When I called Quality Performance to discuss finishing the laurel job they explained that the whole hedge was not part of the estimate. I explained that nowhere in the estimate did it say they would not trim back the entire hedge. They began blaming my neighbor for the miscommunication when it is Quality Performance's responsibility to clearly indicate what is to be completed in the estimate. When I read "reduce laurel to 10ft" I assumed that meant the entire hedge and not a partial job. The worst part of working with this company was their customer service. What is clearly their responsibility they turned back around on me and my neighbors and were not open to listening or making the situation right. I will not work with this company again and I recommend anyone deciding to use them to be extremely clear in their written communication about what is to be completed in the job. read more

Quality Performance Tree Service - You can clearly see where they trimmed the hedge and what they left off. I wouldn't have agreed to an estimate that doesn't complete the job - Tree Services Near Me

Very timely response. Showed up right on time for Estimate appointment and were very courteous. And, their Estimate was very detailed. Only reason I didn't hire them is because another tree service I found through Yelp presented a lower bid. But, will definitely keep them in mind for future jobs. read more

Showed up on time to provide a free estimate. Gave quote on spot. Scheduled work for a week later. Easy to communicate with, professional and courteous, quick responses. Completely happy with work done for price, used what looked like brand new solid equipment and trucks and shredders. Cleaned up all debris and used safety precautions where needed. Removed a tree and trimmed the heck out of my jungle. Oh! Already recommended to friends to call them for work they need done and I'd use them again in a heartbeat. These guys are top notch from beginning to end. I'll be looking them up next time I need tree/shrub work done again. read more

The guys from Quality Performance just left and we are more than impressed. The arrived early, did exactly what we wanted and had an excellent price! They also made sure to do an excellent job of cleaning up! Highly recommend! read more

Quality Performance Tree Service - Fir tree trimmed above our house - Tree Services Near Me

We were fascinated watching our neighbor's 50' walnut tree coming down today. The work was done with great, ORGANIZED efficiency and left us amazed at how the heavy branches that draped over to our side of the fence were strategically roped and felled to our neighbor's yard. Those branches were swiftly disposed of, the trunk cut into rounds and anything that fell in our yard was quickly cleared away. The stump was ground and a new, young tree planted. All done in one morning. No problems. No damage. Quality Performance Tree Service is well named and can easily be recommended to others. read more

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Another impressive experience with Juan and Quality Performance Tree Service. These guys are the best. Juan and his team came out to remove 3 trees from my property. One of them we wanted to get the roots out and his team worked tirelessly to get it done. All of it with big smiles, having fun while they figured out this challenging little tree. Will 100% be using Quality Performance again! read more

Really great working with this company. They were on time, reasonably priced, friendly, and efficient. They came one day after we contacted them, got our trees down, stumps ground, and everything cleaned up. I highly recommend them! read more

Juan and his crew showed up early and worked fast and efficiently to remove two large trees. They did great work all around, including clean-up. And, to top it off, they were much more affordable (and less complicated) than other services we had come out and estimate. Highly recommend! Thank you Juan and crew for your great work. read more

I had several very large trees in my front and back yard that needed to be cleaned up. I had been dreading the hassle and expense of this project after a bad experience with another company a few years ago. Then one day a large dead branch/log fell right next to my daughter's play area and I knew I had to do something quickly to prevent a tragic accident. Juan came to the house within a few hours of my phone call to provide an estimate. He was very professional, and his pricing was very fair for the amount of work required. Juan and his team arrived on time, and completed the work safely and efficiently (and on a Saturday, even!). They were very thorough, taking the time to clean out each big tree from the inside. They also trimmed back some badly overgrown laurel bushes, and removed some dead rhododendrons. My trees look amazing now!! More importantly, my yard is much safer, and I don't have to worry about my kids being hit by falling tree branches when they play outside. They also removed all debris, including leaves, and some other organic material that was there before they arrived. I am so pleased with the outcome!! This company will have ALL my tree business from this point forward. read more

I used Quality Performance Tree Service to remove a dead birch tree. Juan was exactly on time for the estimate (lower than the competition) and was able to come back that same day. They cut down, hauled away the wood and left my yard spotless. All in record time. I would definitely use them again and highly recommend them. read more

This company came and cut back some of our trees. In the process, they damaged the neighbor's roof and fence. It has taken several months of hassle and run around, now Quality Performance Tree Service is refusing to pay their insurance deductible to get the damages fixed. My neighbor is fed up and plans to sue. USE THIS COMPANY AT YOUR OWN RISK. read more

Juan & his crew did a fabulous job transforming our back yard this morning. They were professional , quick & incredibly skilled. They did a great job cleaning up our entire yard. I would highly recommend them if you are needing any type of tree services! read more

Even though Juan (the GM) was not only the first to respond to my multiple estimate visits - AND even though he arrived well before our 7am meeting, I was still nervous when I decided to go with Quality Performance. How could they do a good job, even when their bid was much more reasonable then the (4) other services I had come out? Stan, who handles their communication, was efficient, patient and reliable in informing me as we went through a three-week delay due to limited staff in City of Portland's permitting office (I still have a hard time accepting paying the city for permits to THEN pay for work to prune dead limbs off of the 100+ year old Oregon Ash on the parking strip), Juan (who not only took notes weeks earlier on my specific requests) was also leading the 3-man crew in what turned out to be a skillful, efficient, and attentive job of giving the tree our family loves - in essence - a much needed "haircut". Quality Performance not only did everything exactly the way I asked, but then did some additional work to get to other branches. Juan then took the time to be certain I was satisfied with the job, carefully explaining exactly what they did, and even pointed out branches near power lines that they could not cut. Stan checked in with me to be sure the crew arrived on time, and had completed the work. I will be having Quality Performance come back - most likely after they've done some work for neighbors - to replace our dying juniper tree (Juan pointed out I am required to get another tree; I appreciated his informing me, so that I could research what to get - and also because I'm happy that we are expected to plant when we take something out). I could not be more satisfied with Quality Performance. read more

Juan and his team are phenomenal! The tree removal service was quick, efficient, and extremely well executed. They did a fantastic job, and even cleaned our roof and property afterwards. I'd highly recommend them to anyone looking for an expert arborist and tree removal/pruning service. read more

We needed some super tall limbs taken off a tree that was both next to a power line and close to our house. These guys came and took everything I wanted down safely and quickly. I would absolutely recommend their services. Got a quote on Saturday and had service available for Monday morning. Great pricing, quality service, fast response. And what more could you ask for. read more

I just got tree service and I would highly recommend Quality Performance Tree Services. I will definitely use them again! Service was great from beginning to end. From calling to schedule a quote to having the work done. I appreciated the timely responses and even showing up earlier than expected! The guys who worked on my tree were fun to watch. They clearly enjoy the work and each other. They cleaned up what was needed to be picked up on their part. Very respectful individuals! Supervisor also clarified the job on site with me and his employees before starting anything. Also, price is reasonable compared to other companies I got quotes for. Way reasonable!! Thank you again! Great job! read more

Because of the ice storm, it was impossible to find anyone who would even return my call - including a widely known business I'd used before. I saw this company working in my office park and asked if they could help at my home. They sent someone out to my home in Keizer that week with a quote that was fair and had options for what I needed - removal and at a later date, grinding. They had availability within a few weeks and were very prompt, friendly, efficient and hard working. They took away everything down to the last leaf and worked around my numerous perennials with no damage. So thankful for their great work! read more

Juan came out and gave a very competitive bid. He and his crew came out early and got the job done very quickly without much incident. One branch fell onto our internet cable and broke it. These things happen and we were without internet for 1.5 days. We found ways to work around it and Xfinity repaired it at no cost. Not a big deal. Would probably still go with Quality Performance despite this. read more

What can I say! I am very happy with the service Juan and his crew performed at my house. Four trees removed and three trimmed in four hours, chipped and yard cleaned all for a super reasonable price. I would definitely hire them again. read more

I sent a message at around 2 am on a Sunday morning when a massive 90 ft hemlock tree fell on our house. I got a response back around 8 am and they were out to remove it by 10 am. They went above and beyond just removing the tree. The tree had also smashed our garage with my car in it and they were able to help us get it out! They also tacked up a tarp over the hole in our roof because, of course, it was raining. Really easy to communicate with them and they were very fast. They did an awesome job with clean up. read more

We've had work done by quality performance tree service twice now . Work included tree trimming along with tree and stump removal . Juan and crew were spectacular!!! There was a mishap where they knocked down our hanging lights in the backyard . That led to some broken bulbs . They came back the next day to rehang and replace without any questions asked . They went above any beyond to make things right. Juan even climbed a little higher to take done some extra branches . Their work ethic and dedication to the job is SOLID!! We will be customers for life. Thank you juan and crew for having excellent customer service and for taking care of us and our property as is if it were your own. read more

Our neighbor hired them so I asked them to come over and give me a quote to remove a dead tree in my backyard. The quote was so good I hired them on the spot. They showed up a few days later and did a great job!! I will definitely hire them again when I need more tree services. read more

Quick response. Great service. Was concerned at first but they were professional and confident. Quality service and hard workers. Highly recommend. read more

Juan and team are awesome! Gave me a fair price after coming by to see my trees. Did a great job - did just what I asked for! Ill be contacting him again and you should too. He even came out on the weekend for me. Highly recommend! read more

I requested a quote and Juan was very responsive. He came out promptly and answered all of my questions. I will be going with his company. He is very professional and kind. read more