Everyone was super nice and helpful. Will definitely be going back. Answered all my questions.read more

I have been to many optometrist's in my lifetime but I have never felt like family when I go to…read morethis office. It's been about 15 years and I still get the same quality attention from the optometrist and his wonderful staff. I will emphasize that they have the best quality and prices I have yet to encounter even comparing to now just those around Perris IE areas but even in the LA and San Bernardino area. The Optometrist is an extremely knowledgeable person and is of a very humble soul who has passion for what he does. I have moved but I don't mind making a trip out to see him and his staff. I know the long waits can be frustrating but that's what happens when you have good prices, excellent and knowledgeable staff and an excellent experience with the Optometrist. If you find yourself looking for affordable prices and high quality products and services then you found yourself in the right place. Please if you're not a patient person don't hesitate to ask for times that are not as busy and hopefully you will be as satisfied as I and my family have been. I have many old pair of glasses that don't last over one year and I paid well over 1K with other Optometrist and they are not worth my money and time. I have a pair that this Optometrist made for me that's about 7-8 years old and they are in very good condition, sadly my eyes are not so I do require yearly subscriptions and can't wear my old glasses anymore. He ido a muchos optometristas a lo largo de mi vida, pero nunca me he sentido como en familia como cuando voy a esta consulta. Han pasado unos 15 años y sigo recibiendo la misma atención de calidad por parte del optometrista y de su maravilloso personal. Quiero destacar que ofrecen la mejor calidad y los mejores precios que he encontrado hasta ahora, no solo en la zona de Perris (IE), sino también en la zona de Los Ángeles y San Bernardino. El optometrista es una persona sumamente competente, de gran humildad y apasionada por lo que hace. Me he mudado, pero no me importa desplazarme para verlo a él y a su personal. Sé que las largas esperas pueden resultar frustrantes, pero eso es lo que pasa cuando tienes buenos precios, un personal excelente y bien informado, y una experiencia magnífica con el optometrista. Si buscas precios asequibles y productos y servicios de alta calidad, has llegado al lugar adecuado. Si no eres una persona paciente, no dudes en pedir que te atiendan en horas menos concurridas y, con suerte, quedarás tan satisfecho como lo hemos estado yo y mi familia. Tengo muchas gafas viejas que no duran más de un año y pagué bastante más de 1 000 € en otro optometrista, pero no valen ni el dinero ni el tiempo que les dediqué. Tengo unas gafas que me hizo este optometrista hace unos 7 u 8 años y están en muy buen estado; por desgracia, mis ojos no lo están, así que necesito revisiones anuales y ya no puedo llevar mis gafas viejas.

Dr. Barnes is very profession and helpful. She alone deserves a five(5) star rating. The "sales…read moredepartment" on the other hand (Lisa), has to be one of the most pushy/insisting sales agents a used car dealership can ever ask for, as that's where she would flourish, instead of tarnishing Dr. Barnes' reputation and this establishment. After my initial exam, Lisa sold me on progressive lenses without any explanation that I would see only through 10% of the lens, unless I bob my head left right, up down. When I got the classes, she told me I need to get used to them. Three days after wearing the new glasses, still can't see clearly through left eye, or the remaining 90% of both lenses. I called it in and Lisa suggested: "Your vision must be extra sensitive". My insurance suggested I can return the glasses for a refund or retest/ remaking of lenses. Lisa stated over the phone to me "That is a false statement". She finally agreed to take me in to have an eye exam performed again. No surprise, the lens manufacturer she uses got the left one wrong compared to what Dr. Barnes prescribed. I requested the lenses be remade without the progressive feature which I cannot see through. No apology from Lisa and stated I will end up paying for the "progressive lenses" even though they will redo them without this feature. Looking at the price list of the lenses, and frames Lisa talked me into, everything is overinflated. Lisa stated the frames are "designer frames" that go for $210. I found the same exact frame for $75- to most expensive at Lens Crafters for $145. My insurance covered frames up to $175. I still had to pay an additional $28 for "Lisa's pricing" of the frames. The frames and lenses were priced at $967.00 of which I had to pay $447.00 after my insurance covered the rest of the cost. Visited my local Costco and after showing this receipt, they stated I could have purchased three pairs for what Lisa charged. Please be aware of the overpricing and inflexibility of this sales associate at this facility. It really is a shame.

I absolutely love Dr. Barnes and staff, They are so patient and helpful. They are very…read moreknowledgeable and strive to make sure you are happy. Definitely recommending to all my family and friends.

Went in to have my glasses nose piece replaced on glasses I purchased from them less than a year…read moreago and was told that they don't do that contact the manufacturer. What terrible customer service and terrible attitude

Great doctor! Friendly staff! I've been trying to figure out a vision issue and he nailed it when…read moreothers couldn't. They got me in twice when I had scheduled incorrectly. Very grateful!!

Absolutely love everything about this place. Very clean, relaxed atmosphere. The staff are all so…read morekind, competent, and exceptionally helpful in picking out the right frame for your face (thanks, Roland!) Top level equipment and Dr. Sana Shakil was thorough in her examination as well as explaining existing conditions and treatments. 5 star service without feeling pressured to buy anything. They definitely have your best interest and care at the top of their list. Thanks to the entire at Team for outstanding care!

Dr. Shakil and Rolland were both fabulous. Would definitely recommend this place for your eye care.read more

They did great on my eye exam and everything but when it comes to delivery they don't know they…read moretold me one day they're not even sure if it's coming in I'm now just waiting to see if I even get glasses coming in the day they tell me

Lilly was amazing great service and Helpfull And great…read morepersonality ...will be back for contacts

The doctor Michelle is nice and helpful. The staff at the front desk are rude and have attitude…read more Their glasses are a bit over priced. I asked for my prescription to order them else where, and thats when the attitude started. While I was waiting for my documents , Gabby the receptionist was rude to other patients that were trying to schedule an appointment on the phone. Sadly this is one of the few places my insurance approved for me.

My whole family went here and we loved it! The staff was super friendly and helpfulDefinitely…read morerecommend!

Extremely late getting in for an appointment knowing that I had time constraints for a scheduled…read morepickup. Never completed the exam.

Quality and personal time and care. Staff and Dr. Fennema are fantastic. Eileen helps you find the…read moreperfect pair of glasses.

Thank you DR. CLAYTON! My usual optometrist Dr. Bradley (who is excellent), wasn't available this…read morevisit so I had the pleasure of seeing Dr. Clayton. He's a seasoned physician with excellent patient care and serves as the namesake for both optometric centers in Moreno Valley and Riverside. As the lead/mentor to all the other doctors, Dr. Clayton has a fantastic understanding of visual impairments big and small. The explanations I received during my recent check-up were easy to understand, he's very approachable. I came in for my annual visit and ordered my new hard contact lenses along with some back-up glasses. The frames selection was a bit weak. I spotted several glasses that seemed too old for my taste, so I settled for some aviator-style frames. I liked them enough to buy them! My visit was later in the day, however I never felt rushed or uncomfortable. I took my time asking questions and received great service. The Optometric Center is linked to Loma Linda University Health (although they're not owned by them), so the office was able to obtain my ophthalmology documents from my LLU physician. If you're looking for RGB lenses for keratoconus (which I have), this is the place to go! The Optometric Center is highly recommended!

This is a horrible place. My mom had an appointment, and we arrived early to make sure everything…read morewas okay. We have now been waiting for more than an hour, and they keep saying they only have two doctors available and that we are scheduled to see a specific doctor. Meanwhile, at least 8 people have gone in before us. What makes it even worse is that one patient who arrived after us without an appointment was seen before my mom, even though she had a scheduled appointment. When I asked the front desk why my mom still had not been called, the lady was very rude and unprofessional. She claimed those people were there before us, which was not true at all. Very disappointing experience and terrible customer service. Please don't come here. They do not respect people's time at all.

This store is spacious, clean, and well-organized, and communication with the staff is easy and…read moreefficient, with helpful text reminders for appointments and updates on lens and glasses arrivals. Dr. Holcomb is incredibly professional. He takes the time to explain every test thoroughly and is willing to try multiple lenses to get things right. The equipment is also top-notch. I came in for my annual vision check and tried contact lenses for the first time, specifically multifocal. The fitting was thorough, and both Dr. Holcomb and the staff were patient and willing to test out several versions, sending me home with multiple trial pairs. For the fitting itself, I worked with Jennifer and Sabrina. Since it was my first time putting contacts in and taking them out, they were extremely helpful and walked me through the whole process without ever making me feel rushed. I also ended up ordering multifocal glasses with dimming. The front-office team was welcoming and professional as well. Overall, a great experience.

I went here for a few years but no longer go…read more The positives: The office is clean and nice. They seem to have a lot of technically advanced equipment for looking at eyes. They have a fairly large selection of frames to choose from. The problem I had was Dr. Tran was repeatedly adjusting my prescription to make it weaker and I would have trouble reading street signs and seeing well. I would have to go back to get it adjusted. This happened multiple times. I've since went to a different eye doctor and have better vision with my contacts and glasses. Some members of the staff at the front desk are friendly, some of the technicians that helped me were not. During one of my visits they were playing unedited 90s grunge music the whole time I was there, complete with four-letter f-bombs. It just happened the one time, I thought it was very strange for this type of business though.

Worst customer service I've ever experienced. I had an appointment and was 5 minutes late and she…read moremade made big deal saying that they have appointment time's for a reason and told me to wait which I didn't have a problem with. But after 30 minutes the doctor comes out and asked who I was and the said to the receptionost why didn't you come get me and that she'll see me right now. Meaning the receptionist did it out of spite. Also speaking on the phone they are just as rude and argued with me telling me I have to make an appointment for my contacts even though I got a text saying they are ready to be picked up. I can't pick them up but have to schedule an appointment? And she goes, "I just told you" you going to make an appointment or not and when I answered no she hung up on me. I will never come back to this place again and I suggest anyone reading this avoid this place

Love this place. The entire staff is incredibly friendly, professional, and welcoming from the…read moremoment you walk in. They always go above and beyond to make sure everyone feels comfortable and well cared for. The customer service is honestly the best we've ever experienced--helpful, patient, and truly dedicated to making sure you leave happy and seeing clearly. Highly recommend this optometrist to anyone looking for outstanding eye care!