Michael Kugler and his team are prompt, professional, and offered the best value of any of the…read moreglass/widow repair and installations companies that I quoted. The tech today adjusted my shower door they installed over a year ago in minutes with no charge! He also gave me good advice on my aging Marvin windows and provided a quote for changing out one of them that was very reasonable. Great team, great value!

Every time I've had them quote they have come in very high compared to other quotes and I've had…read morepoor customer service experiences with the front desk. Ultimately we went with other vendors who were more affordable and polite and respectful. This company has literally lost our business because of bad attitudes.

They are great to work with! We had a window requiring a custom cut and they worked with us to get…read moreexactly what we wanted when other companies either didn't reply or didn't do that type of work. Communication was great, timeframes were accurate and they're genuinely nice to work with. Pricing was reasonable as well. We will definitely use them again for new windows or repairs.

We needed to repair a double pane window glass that was broken. Project done quickly and well…read moreexecuted at a good price. Recommended

I called GCS glass for an estimate for a glass shower installation on our remodeled bathroom…read more Unlike other glass companies they did not charge to give us the estimate. The pricing was comparable to the other glass companies. Laz gave us an estimate and set up the installation that very week. I don't know if it was the timing of our estimate because there is usually a wait period for 2 weeks. Laz was very professional and personable. We were impressed with his knowledge and attention to detail.

I am really sorry that I can only give this company TWO STARS.. I recently had my master bath…read moreremodeled, converting a six foot sunken tub into a large and luxurious walk in shower. Brandon was quick to respond and gave me a pretty good "guestimate" based on my measurements and specifications which was quite helpful in my comparison and selection of the company to provide my glass shower doors. When the tech came to make exact measurements for the custom sliding doors I explained that I needed the largest opening possible due to my mobility limitations and dependance on a walker. While I currently don't need to use the walker inside the shower I'm aware that could change in the future and I wanted to be prepared for that possibility. He said he understood completely and we planned for a 26 inch stationary panel on the left inside with about a 46 inch sliding panel on the outside which would allow the large opening that I needed. Although the tech said it was usual to place the slider on the inside to prevent leaks, he "thought" it would be okay to place it on the outside as well. I liked the idea of having the larger panel and handle on the outside panel and thought it might make it easier to slide so that was the plan agreed upon. The glass was ordered and installation was estimated at about three weeks off. After a great deal of consideration I was concerned about the possibility of leakage with the slider on the outside so I called Brandon and after some discussion I asked that the placement be reversed with the slider on the inside and the smaller stationary panel on the outside as was more customary. He agreed that it would be no problem to make the change and would probably be a more reliable installation. The big day came and two techs arrived and worked diligently for some time. With the limitation of space involved, I stayed out of their way until they were finished with the job. That was a big mistake! And when I did go to see the shower doors I admired the color of the hardware and how well it matched the Champagne Bronze Delta fixtures, and how nice the clear glass looked in front of my newly built shower. They explained about the optional coating that I had chosen and the importance of using a squeegee after showering, which I had already purchased, and they left. It was a while before I had time to go back and really look at my new shower doors - they looked beautiful and were installed perfectly - EXCEPT - the larger panel was installed on the outside and was STATIONARY! The much smaller panel was installed inside and was the SLIDER! This leaves an opening of 23 inches - even less than the width of the panel due to the placement of the handle - and far from the oversized opening that I had ordered! It's a real falling hazard when I'm going in or out of that extremely small opening. And any possibility that a walker could ever fit through it is totally nonexisten! A less disastrous, but still troublesome situation is that when using the "U" handle on the slider to open the door as one normally would do, fingers get crushed between the handle and the stationary panel and extreme caution is necessary. Something I was unaware of but would not have been a problem if I had stayed with the original plan. And if I had done that, would the door have leaked? I'll never know, but I sure wish I had or at least stood watch while the glass was being installed! When I discovered the error I called and spoke with Stefan who said there was nothing that could be done - basically it was what it was, the company could and/or would do nothing. I had already paid 50% of the cost up front and I just didn't feel up to a battle - especially in court! I am 86+ years old, partially disabled and I can no longer drive. Faced with no apparent alternative, I paid the remaining 50% of the cost. That was probably another big mistake! The glass doors and hardware look wonderful and the mechanics of the installation are excellent and under other circumstances I could recommend GCS Glass and Mirror without reservation, but each time I struggle through that 23 inch opening awkwardly and fearful of falling, I think I'm being very generous with TWO STARS! What do you think?

One of the panes of our sliding glass door decided it had had enough of the Texas heat and randomly…read morecracked. We thought it had been shot but it had turned out to just be the internal glass. Chance was able to see us that very next day, even before we gave him our business he offered to help clean out the broken glass (which we were pretty worried about crashing out at any moment). He took our measurements gave us a fair estimate and a rough outline for time, all in all a great value. This was on the 20th and luckily our glass was able to be made and they just installed today (just 7 days later) and I couldn't be happier with the way it looks. The company has kind solid people working in it and I will definitely be going here for any future glass needs, and recommend them to my friends and family.

Highly recommend MJC Glass solutions. They installed a large glass panel for us with great service…read moreat a reasonable price. Will definitely use them again.

I had a fantastic experience with Alpha Glass and Mirrors. Cristian was incredibly easy to work…read morewith from the start--responsive, professional, and straightforward. He provided a very fair quote and clearly walked me through all the available options without any pressure or upselling, which I really appreciated. On installation day, he showed up right on time and got to work immediately. The installation of my gym mirror was done quickly, efficiently, and with great attention to detail. The final result looks excellent and completely elevates my space. Cristian made the entire process smooth and stress-free. I've saved his number and won't hesitate to call him again for any future glass or mirror needs. Highly recommend him to anyone looking for reliable, high-quality work.

Called for an estimate and was given a time for that day, I was pretty happy about that till they…read morecalled and said they had to reschedule as he was running behind.....understandable no big deal we settled on two days later with an arrival window between 8-9am which I texted to verify the afternoon before and was told "we are good to go tomorrow morning" its now 9:45 and no one has shown up...called or sent a text! I'll give someone a second chance but NOT a third....I will be looking for a different company to give my business to! Why is it so hard to get a business to do the right thing? Disgusted in HSB

Matthew personally visited to assess our window concerns and explained his plan for next steps…read moreclearly and was able to answer questions fully. On the day he came to do the work he was diligent and did a great job!

He completed the work very neatly and right on schedule, and whenever an issue arose, he came over…read moreimmediately to provide an explanation. I can entrust my window affairs to him forever with complete confidence. Thank you .

10 out of 10 Professional…read moreSuper communicative during the entire process Great price Job completed in a much quicker timeframe than other estimates Window looks great Trent was the absolute best. HIGHLY recommend this company!

Trent from Aeromass Glass (512-968-4047) is excellent! He is…read moreprofessional, always on time, friendly, and easy to work with. His communication is great from start to finish, as he keeps you well informed throughout the process. Trent takes real pride in his work and truly cares about his customers. He is knowledgeable and does outstanding work. We highly recommend Trent and Aeromass Glass for quality glass work and great service. Thank you, Trent, for making the process so easy and enjoyable!

The glass shower door handle was falling off. I attempted to tighten the screw with an allen wrench…read moreunfortunately the screw was stripped. Called several companies. one wanted a 175 dollar deposit just to show up. I by chance called The Glass Guru North, their operator was very polite and told me to hang tight, they would send someone shortly, nothing down, they wanted to take a look. Justin Hartgrove, the general Mngr came by, took a look at the problem, fixed it then fixed my sliding porch screen which has not been working for years. I asked how much did I owe him and he responded -" nothing, hardly any work at all." I demanded to pay him for his time and expertise and he accepted, quite frankly, too little. Should have payed him more. I am a retired businessman from Austin. This company is not into the fast quick buck, they are looking to do business with you for the long run by earning your trust and putting in the hard work, Old School. They have my glass business for life.

I had a 52x7 broken window glass that was above my front door that needed to be replaced. Deposit…read morepaid on Dec 31st. ETA was stated 5 weeks for the glass order. Work was completed on Jan 16th. It took less than 30 minutes for the replacement. Both the estimate person (I don't remember name) and installer, David Rodriguez were friendly and personal and answered questions in friendly manner. The price was more than reasonable and fair....Note: I am someone who often hesitate to get things fixed promptly because of the cost.