I called GCS glass for an estimate for a glass shower installation on our remodeled bathroom. Unlike other glass companies they did not charge to give us the estimate. The pricing was comparable to the other glass companies. Laz gave us an estimate and set up the installation that very week. I don't know if it was the timing of our estimate because there is usually a wait period for 2 weeks. Laz was very professional and personable. We were impressed with his knowledge and attention to detail. read more

I am really sorry that I can only give this company TWO STARS.. I recently had my master bath remodeled, converting a six foot sunken tub into a large and luxurious walk in shower. Brandon was quick to respond and gave me a pretty good "guestimate" based on my measurements and specifications which was quite helpful in my comparison and selection of the company to provide my glass shower doors. When the tech came to make exact measurements for the custom sliding doors I explained that I needed the largest opening possible due to my mobility limitations and dependance on a walker. While I currently don't need to use the walker inside the shower I'm aware that could change in the future and I wanted to be prepared for that possibility. He said he understood completely and we planned for a 26 inch stationary panel on the left inside with about a 46 inch sliding panel on the outside which would allow the large opening that I needed. Although the tech said it was usual to place the slider on the inside to prevent leaks, he "thought" it would be okay to place it on the outside as well. I liked the idea of having the larger panel and handle on the outside panel and thought it might make it easier to slide so that was the plan agreed upon. The glass was ordered and installation was estimated at about three weeks off. After a great deal of consideration I was concerned about the possibility of leakage with the slider on the outside so I called Brandon and after some discussion I asked that the placement be reversed with the slider on the inside and the smaller stationary panel on the outside as was more customary. He agreed that it would be no problem to make the change and would probably be a more reliable installation. The big day came and two techs arrived and worked diligently for some time. With the limitation of space involved, I stayed out of their way until they were finished with the job. That was a big mistake! And when I did go to see the shower doors I admired the color of the hardware and how well it matched the Champagne Bronze Delta fixtures, and how nice the clear glass looked in front of my newly built shower. They explained about the optional coating that I had chosen and the importance of using a squeegee after showering, which I had already purchased, and they left. It was a while before I had time to go back and really look at my new shower doors - they looked beautiful and were installed perfectly - EXCEPT - the larger panel was installed on the outside and was STATIONARY! The much smaller panel was installed inside and was the SLIDER! This leaves an opening of 23 inches - even less than the width of the panel due to the placement of the handle - and far from the oversized opening that I had ordered! It's a real falling hazard when I'm going in or out of that extremely small opening. And any possibility that a walker could ever fit through it is totally nonexisten! A less disastrous, but still troublesome situation is that when using the "U" handle on the slider to open the door as one normally would do, fingers get crushed between the handle and the stationary panel and extreme caution is necessary. Something I was unaware of but would not have been a problem if I had stayed with the original plan. And if I had done that, would the door have leaked? I'll never know, but I sure wish I had or at least stood watch while the glass was being installed! When I discovered the error I called and spoke with Stefan who said there was nothing that could be done - basically it was what it was, the company could and/or would do nothing. I had already paid 50% of the cost up front and I just didn't feel up to a battle - especially in court! I am 86+ years old, partially disabled and I can no longer drive. Faced with no apparent alternative, I paid the remaining 50% of the cost. That was probably another big mistake! The glass doors and hardware look wonderful and the mechanics of the installation are excellent and under other circumstances I could recommend GCS Glass and Mirror without reservation, but each time I struggle through that 23 inch opening awkwardly and fearful of falling, I think I'm being very generous with TWO STARS! What do you think? read more

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would give GCS Glass more than 5 stars if I could! The workmanship is truly exceptional, but what really sets them apart is their outstanding customer service. I am absolutely thrilled with how responsive and dedicated they are. Over a year ago, I had glass installed for my wine cellar, and I recently lost the keys. Not only did they respond to me immediately, but they went above and beyond to help me solve the issue. They took full ownership of their fantastic work and made sure I was completely satisfied. I'm beyond happy with the experience and highly recommend them! read more

They have a great system from start to finish. Laz was the installer and he was easy to work with and paid attention to detail. We are very happy with the final product and would recommend them to friends. read more

Terrible communication. I had my bathroom measured on 2/13, they told me it would take a week or so for the glass to get in and then maybe another week or 2 for the install, I paid 50% down. I was super patient even though there were multiple delays. They thanked me for my patience. They contacted me finally on 3/6 to schedule and only had 3/15 or 3/16. I chose 3/16. They told me they would call the day before to give me a time frame. Did not hear from them yesterday all day (3/15), so I had to reach out and ask via text at 5pm and they just at first replied with "Our apologies." I said, it's tomorrow can you give me a time frame? "3-5pm" 5pm rolls around today and no sign of them, no communication, and I text them again and they say they just finished up the last job and are heading over. Too late now, I need to reschedule. Now when rescheduling they tell me that the morning slot for the next date is not available, which is a week later. No one ever gave me an option of a time frame so obviously, they treat some people better than others. Spending over 2k for sliding shower doors and they have shown me zero courtesy or customer service. read more

I wanted a custom mirror for my home dance studio and reached out a few local businesses but GCS was the quickest one provided me the quote. They quickly arranged someone to come and took the measurements and had my mirror cut and installed in 2 weeks. The service, quality of the mirror and the short turnover worth every penny I spent. Can't wait to take some amazing practicing pictures with this beauty. read more

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Of all the companies I called to get custom, large mirrors hung in our new home GCS was the most communicative/available and reasonably priced. The measurements, ordering of the mirrors and hanging all occurred quickly and professionally even though they were dealing with staff shortages at the time. Would definitely recommend and use again! read more

Had these idiots install a glass surround in our shower. They hung the shower door without anchors in a sheet rock wall, which caused to door to pull away from wall. Upon their attempt to fix...they broke the marble wall surround. Left with the door not hung and a text stating they are not responsible for the damage. After reading this..you are some kind of stupid if you hire this company. read more

We are selling our house in Leander that we've lived in for 18 years. We are moving out of state and had 3 projects that we needed contractors for. We had a time deadline of needing these projects done in 3 weeks. We did a master bathroom remodel with a walk in rain shower and needed a 75 inch wide glass wall and 30 inch door to enter the shower. I checked YELP and came up with 2 businesses. Each glass business came out to our house to take measurements and ask what we were looking for. The first Austin company rep came to our door without a mask and wasn't very friendly. He brought up many negatives about the project and made me feel like it wasn't possible for them. GCS Glass sent Troy out who was warm and friendly and very likable. He had no concerns but only talked about how they would do the job. I knew with just the first visit from Troy that we had found the right company! The glass came in in less than 2 weeks where I have been told that glass and other remodeling materials are very hard to come by and not arriving in less than 3 weeks. Ben was the leader of our 3 man group. He was young (25ish) but very mature and very respectful of my husband and I. Josh and Tyrone assisted him in everything including carrying a 220 lb glass wall to the back of our home in steps with suction cups flawlessly to its destination. They built the framework support, installed the glass wall and door all within 1 day and did a fabulous job while wearing masks most of the time. (I told them as long as we were sitting outside they could remove the masks to give them a break as they were doing intense manual labor) My husband, disabled son, and I are considered a higher risk if we get covid so this was important to us. I can't recommend them enough! Professional, extremely good at what they do, and reliable in every way! read more