Zameer did a great job with my phone . Very great customer service! . I would recommend that anybody comes here if they need to have their phone fixed what way. Thank you very much! read more

Took my son's iPad in to repair the screen because it was cracked. Everything worked prior to bringing it in (including the home button). Guy said it would be about 20-30mins. Took over an hour. When I came back to pick it up, the home button didn't work. He tried to make it seem like I had brought it in like that but I told him that everything was working fine aside from the screen being cracked. He then took it back to try and "fix" and said it would be another 15-20 mins. Came back and the button still was working right. Then he tried to replace the button with an after market button. Same result. Long story short, the screen isn't working properly now(certain parts of screen not responding to touch) and the button works off and on and you have to press it super hard. Please stay away from this place. Spend your money elsewhere where you won't regret it. read more

TL;DR - Technician / sales rep lied about what work was completed. This kiosk (and the partnered cell phone repair kiosks in the mall) sells cheap or refurbished replacement parts at genuine part prices. Installation was poor, and led to dislodging my front camera and screen adhesive wasn't installed correctly. Pics and research included below: My Pixel 6 Pro suffered a fatal fall, catching the edge of the glass right where the case ends, leading to a shattered AMOLED screen. I have several phones, but I use this one for a few services I really don't want to migrate to a new device. In the past I have fixed several broken screens or busted cameras thanks to iFixit (dot) com - but with the holiday weekend shipping would be delayed - so I tried the local shops. I was told repeatedly by shops that since the screen is an expensive part ($270 retail) no one carries it. This was the only vendor that told me they could get me a replacement screen by the next day, for $270 with $50 down. No problem, that's what all the replacement kits cost online anyways, and I figured they must get a bulk discount to cover the cost of labor. Seemed like a good deal. After I paid my $50 for them to order my part I received several texts asking me what kind of phone did I have, and what parts did I need. This was weird, but whatever. Come the next day, I get a text letting me know the part is in, and I should drop off my phone. I did so, and was told the phone would be fixed in 50 minutes - which seems about right having done similar repairs myself. Oddly, 15 minutes later I got a text on my other cellphone letting me know the phone was ready at a nearby kiosk and I can pay and pick it up. Upon arrival, I could immediately tell something was wrong. The unlock icon, which normally sits above the fingerprint sensor, was moved to the bottom of the screen. Now I knew that if they needed to, they could've moved my old fingerprint sensor from my previous screen and installed it to this screen (though another repair shop told me they're fragile, so it's best to just order the screens with the fingerprint sensor attached.) So I asked: "Did you reattach my fingerprint sensor?" Tech: "Yes, you can set it back up." That was a lie. After playing around with the screen for a few moments while there at the kiosk, I noticed things were a little weird but figured it was because the phone was just booting back up. I was wrong. The screen would constantly freeze, miss fire, have shadow key presses, and require me to reboot my phone. Fed up, I went ahead and ordered a genuine screen replacement kit from iFixit for another $270. It arrived the next day (today as I write this) and it shed some light on things. 1. The technician definitely did not reattach my fingerprint sensor, as it's not there. 2. They used a non-Google screen (more on this in a moment) 3. They did a poor job removing the previous adhesive from the phone body (it takes about a good 20 mins of scraping and using 90% Iso Alcohol to get it all off) 4. The instructions from iFixit call out that you cannot penetrate more than 2mm when separating the screen near the front facing camera, or risk dislodging the lens (mine now rattles around, after opening the case I confirmed it was dislodged) So - after about 35 - 40 minutes I used the repair kit I bought online and my phone is working perfect again. But I was wondering what the heck was up with this other screen they gave me for $270? Well, I started looking for a part number, manufacturer name, or anything on the screen they gave me - and I found the little sticker that gave the name of the part supplier. After some googling, I found their site "mobilessentrix (dot) com" and their product art matched that of the one that was accidentally sent to me via text. After creating a free account, I was able to browse their parts and viola. There it was - a cheap $169.70 generic LED screen without any sensor that ships out the next day, right next to the Genuine Google screen I wanted that costs $270. After some quick googling I discovered this AMPlus screen they sold me is absolute garbage. It's a standard LED screen acting as an AMOLED. You can find them for sale at rock bottom prices across any number of questionable wholesale resellers. I would've gladly paid extra to get the genuine Google screen, but it's my impression that they were so eager to make a sale - any sale - that they didn't even bother to tell me that when I asked for my Google Pixel 6 Pro screen to be replaced, I wasn't going to get a Google Pixel 6 Pro screen. I would've gladly paid extra for them to take the time to carefully remove the fingerprint sensor from my old screen and place it onto the new one. But instead they lied to my face saying they attached it. Instead of getting the phone back in 15 minutes, I would've happily waited 50 minutes if it meant they did a good installation job. Horrible experience. Regret it and losing my $ read more

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3 times in the last 3 weeks I have had to come back here- they "fixed my screen" but then one drop WITH a case on leads to my phone not working anymore and getting cracked on the front, leading to it not recognizing my touch or being able to use the phone literally whatsoever - obviously use shitty products and every single time i have come here they have quoted me a different price and i tell them "no i paid this literally last week so i don't think that's right" and their like oh really? well ok for you we can do that , as if they weren't just trying to overcharge me. I just think its ridicules that I've had to come 3 separate when clearly their materials suck or one tiny drop wouldn't cause that- I've dropped my phone several times over the years and it wasn't as sensitive, this last time i literally set it down too hard and its broken now. Only come here if you want to have the job done multiple times since it wasn't done right the first time ))): and before they respond and say i didnt come here- YES i did come here and i am taking about the right business read more

I just purchased a new phone, and I didn't like anything the store I got the phone had. So I stopped @ quick fix in the Roseville Galleria to grab a case & screen protector- they talked me into getting the little camera protectors... they broke immediately. When I brought my phone to show them, the guy game me a bunch of attitude and told me I dropped my phone -that's the only way it would break, and to top it off - no warranty on those.... I get not having a warranty on glass - even tho plenty of company's do offer warranty on them. It's the crap attitude while he was on the phone with someone & trying to avoid dealing with me I didn't appreciate... so I'll take this one on the chin & only deal with reputable companies from now on. read more

A no return policy...Huh...Shady unprofessional people, bought phone case, went to return it cause it wouldn't work for my phone and was only then informed no return policy. Cheap china cases that are a fraction of the price on amazon. No wonder why places like this go out of business and fall to amazon read more

Great service. Quick, friendly and inexpensive. They put on a new screen protector for my phone and I-Pad in less then 5 minutes. I get all my accessories here. Fatima is a great owner who shows genuine concern for her customers. Thank you!!!!!! read more

They are amazing . I have had my phone repaired here before and it was done quickly and on time

I came in late December to have screen attached to Apple Watch. A Girl glued it on and said it should last about a year. A couples weeks later. In mid January I bring it back to them because the screen is starting to deattach and show them my receipt. The guy said he can't do anything. Horrible customer service and quality. The work they did didn't even last 30 days. Wish I could give 0 stars read more

Like many, a emergency repair was needed. However I had a 2 hr drive back home for work and was short on time. Sam was extremely helpful - got my screen replaced in a reasonable amount of time vs having to wait 1.5 hrs per his wait time. The small gestures like this go a long way especially in this case because of running a business myself, ensured my clients were on schedule. Thank you again Sam for your help. I hope these reviews give the credit these employees deserve. Been coming to this exact location for years because of their service. read more

DO NOT GO HERE! i came to get my camera glass replaced and not only did they incorrectly try to give back to me once still broken, the second time they gave it back "FIXED" they had broke my actual CAMERA. they refused to compensate or fix my phone. they are completely rude. when i told them i need some type of compensation they called security on me and tried to have me banned. They gave endless excuses on how they couldn't have broken my camera. I use my camera every single day and never had an issue before they returned it back into my hands. The owner threatened us that we were lucky that "we were in the mall" because he would "beat us up" if we weren't. DO NOT, DO NOT GO HERE. read more

These guys lie about their prices... more than 1 comment suggests that too... DO NOT GO TO THIS PLACE. SCAMMERS 0 stars.. called the person on the phone and they said they will fix it for 55.. got there and they said .. 75! These guys are scammers.. Waited almost 2 hours at the store while they fixed other places after me because I complained... SCAMMERS. and they use cheaper products read more

I walked in as a pain in the butt customer and the owner John took care of me. The watch has a lot of sentimental meaning. I sincerely thank you quick fix for your patience and service. Also, thanks for adjusting the date too. I'll definitely return and send friends. read more

Quick Fix - Mobile Phone Repair Near Me - Roseville, California

I brought my phone in to be repaired as the screen had gone blank, but it still paired with my car bluetooth and rang. I could even answer the call if I "hit the right spot" on my phone. Once I had it repaired, the tint went dark and I was told "It is the lighting in the mall". I was able to make one call after this (to Quick Fix as I saw lines going down the screen and was concerned). After the call, my phone stopped working. Took it to Verizon and no resolution. I was told by Quick Fix that their work was guaranteed for 90 days. We will see. I think they must have broken my antenna or something. read more

First off what I flipping rip off. The girl that always works there is such a fake. I had to fix my screen and wanted a GLASS screen protector she said she had some for an extra $20 so we agreed. Come to find out a week later that "Glass" screen protector is f*cking plastic. I had been having problems with my phone ever since she gave it back to me. No wonder why because of the protector my phone wasn't responding well to anything and it was beyond irritating. So my bf ended up taking off the protector and wow it came it off so easy like way to easy come to find out it's freaking PLASTIC!!!!!! Don't EVER get a screen protector from here I'm surprised she is still open after giving out practically knock off "glass" screen protectors. Smh ‍ read more

Avoid this place at all cost. Rude scammers. I had a crack in my screen that was cosmetic only, my phone had been working perfectly fine for months with the crack. The LCD screen was not broken. The day after the repair I wake up to a black phone screen at no fault of my own. I go back and have to argue with them to fix the LCD screen problem that they caused and they still charged me. Blamed it on a bad screen, a bad screen that he installed and sold me. Now my phone screen is falling out, there's a huge gap between the screen and my actual phone and my phone goes black and then works as it pleases. Another bad phone screen or poor work?? I wish I would have never brought my phone here, I've had nothing with issues since I let them touch it. Thanks for breaking my phone quick fix. This place should be shut down. read more

So fast and best pricing around! Fixed my phone face for me in less than 20 minutes and it is back to life! Had to go back and again they did an amazing job super fast and with a lovely smile Can't thank them enough!!! read more

Honestly, the best service you're going to get repairing your phone. Knowledgeable, fair prices, great customer care. I'd recommend them to anyone! read more

Had a broken oled screen took it in got it back then realized my Face ID didn't work anymore they kept it for another hr go back still broken. They refunded me my money put my old screen back and told me to try Apple so ended up with a broken screen and to add on now broken Face ID so if you do go there check that your Face ID works before leaving read more

Professional and Friendly, I'm a repeat Customer. You can't beat the price here, the lowest price compare to others. And also I received a special discount from the lady I forgot her name after accidentally breaking my new LCD screen twice. I would recommend this shop because you can never be wrong at QUICK FIX! Thank you so much to the lady who fixed my phone twice and my Ipad pro. read more

I took my granddaughters and my daughters iPhone there to be repaired. It cost me $80 both phones. I went there because they said it was lifetime guarantee. They had issues using their phones right away and a week later the glass broke again. The only thing that didn't break was the glass protection. Had I known that the guarantee was a lie I would have paid the extra $80 to take it to the Apple store. Be WARNED. The other day when I was walking by there they even told someone the same thing, "Life time Warrantee. Run and go somewhere else if you value your phone. read more

Lie about prices, making up deals on the spot. Shitty customer service and cheaply made products. Never going back here, do yourself a favor & say clear. Bad enough service to post multiple reviews as well! read more

I dropped my iPad & shattered the screen. This place is great fast & know there stuff. Thank you being so reasonably priced & easy to find in the Mall. I will definitely tell everyone about your shop & will be back for all my computer repairs. Thank you again! read more

Found this place on yelp when I was looking for a place to fix my iPad mini. Everywhere seemed to be so expensive, but I decided to give this place a shot. Eamun was the one who assisted me with my repair. He was helpful, friendly and professional. He replaced my screen within an hour (under $80, including tax), and even hooked me up with a tempered glass screen cover. I'm definitely bringing my iPhone in next to have him fix it up! Thanks man! read more

Excellent customer service! Easy to get ahold of. Very kind. Small issue was handled promptly. Thank you!

Highly recommend! Got two of my iPhone screens replaced today! Very very fast service with the lowest price, compared to a few other quotes I got! read more

I came in today 7-16-18 and was greeted by Eamun. He was friendly and knowledgeable. He completed the repair quickly and done perfectly. He was a pleasure to deal with him. He gave me a great price and I was completely satisfied! Please use them. read more

I dropped my iPhone and the glass screen and the glass cover shattered. After scratching my fingers across it for a week I was DONE. Was in the mall and I saw the sign quick fix. The price was lower then I had been quoted by a few other places and Eamun said he could have it ready in 20 mins. So I left my phone and walked the 10 feet to the food court. Eat my lunch and went back to my surprise he was just finishing up. Watched him apply the new glass cover screen in the most cool way with no bubbles. Learned a new trick, I had been working to hard on the application of them in the past. Obviously I break way to many screens . I was off in running in prob 15mins with a new screen that was applied skillfully and sparkling clean. Thanks Quick Fix and Eamun. Hopefully I won't need you again but if I do I know where I will be going! read more

A quick shout out and thank you to Quick Fix and Eamun in particular for the wonderful repair work he did on my Samsung S7. It is soooo much more responsive. I feel like I've got a new phone! It looks like one too. read more

Had my grandsons I-phone repaired they were attentive to messages, gave us a deal on screen and battery replacement. When we got there they had parts as promised and did the work while we ate. Finished work on time within the hour. They offer lifetime guarantee on both except for cracking screen by dropping etc. read more

Had use them again, unfortunately. They were awesome as usual! Thanks to Jalal and his super service. The price was crazy cheap too!

I had nothing short of an awesome experience here! Milad took a look at my broken iPhone and told me that it would be best if I went in and got a new phone through my insurance because it was not possible for them to fix at their stand. I brought my old and my new phone back. He helped me set up my new phone and even out a complimentary temper glass on it! They are honest and helpful people! Totally recommend going here if you need a quick fix! read more

Changed the battery in my iPhone 6 while I waited and now my iPhone is back up to speed, and was $30 less than Apple at $40. Too bad that Apple now admitted the speed throttling and is now offering battery change for $29.00! read more

Eamun was awesome! Fixed my iPhone 6 very quickly and did a fantastic job! He gave me a great price quote and explained the repair process. read more

So quick & easy!! I simply dropped off my phone to replace my screen & by the time I was done shopping my phone was finished. Price was great too, best I found out of three stores I contacted. The man who replaced my screen even remembered who I was from my yelp messages about pricing. He threw in a screen protector as well! Hopefully I won't need a new screen again, but if I do I'll make sure to go back to Quick Fix. read more

Honestly, I was not planning on getting my phone fixed, until I saw a kiosk randomly in the mall. when I then decided to come up and ask a few questions. This place offered roughly $89 for an aftermarket screen and $120 for an apple screen, which was by far a lot cheaper than the other competitors I've seen on the floor. Though, while fixing my phone we came across a few minor setbacks, the tall gentleman (did not get his name) was able to direct me to the business owner, Eamun. Eamun was super helpful, and the customer service provided was extraordinaire. He was able to help and assist me in every way that was needed- he was willing to work according to me and my schedule. There aren't many businesses who are willing to work the extra mile to ensure their customers are satisfied, however, Eamun made sure I left even happier than I came in. read more

My phone flew out of my hand and it hit the ground causing the screen to pop off. I called in & asked how much they charged. I was OK with the price range. It takes me an hour to drive there so by the time I got there they must have changed shifts because I was being quoted a much higher price than what was discussed on the phone. In the end, we settled on a price close to what I was quoted & my screen was replaced as well as the digitizer. However, my earpiece doesn't work now so when I get a phone call I have to use my speaker. I highly recommend double checking ALL features work before leaving the kiosk. Overall, they were very nice and worked incredibly fast to fix your phone at a competitive rate. read more

I will never again take my iPhone troubles anywhere else! Customer for life; today was my third time coming in- first for my own, second for my husbands and now for my sisters iPhone. Her phone screen was completely shattered and the display would not even work- he managed to take care of it which had my teenage sister smiling from ear to ear calling him an iPhone God. Eamun is the best when it comes to phone repairs. He provides service with a smile and makes you feel special and acknowledges you even just in passing. He will do everything in his power to provide you with a "Quick Fix." Be sure to give Quick Fix a try next time you're experiencing a phone crisis! read more

Inman was exceptional!! Fix my iphone 10 in less than 30 minutes. Very reasonable pricing. Why spent the extra money somewhere else?

Eamun is the best, always taking care of me and my family's phones, trust these guys!!!