First Response was ultra quick to respond and provide me with a quote to replace the screen on an…read moreolder iPhone that is about to be traded in. The owner got back to me quickly after requesting a quote from Yelp with an honest quote and we were able to arrange a time for the same day in their Rancho shop to swap out the cracked screen. My phone was ready as promised in less than 45 minutes. I would recommend First Response for all your phone needs as they are honest and quick. If I need another repair, they are my new go-to.

Took my phone here to fix the camera as I cracked the lens and the camera was not zooming in…read morecorrectly. They fixed my lens and attempted to fix the camera issue, but it turned out to be more complicated than originally thought. Sergei offered to order a new piece and try it again. I agreed, and we set up a time. Sergei was great to work with and even fixed my touchscreen for free since I had to drive from grass valley. Sergei was letting me know his thoughts every step of the way. And recommendations on how to proceed with the issue. I would recommend this business to anyone who needs phone repairs. There is also a location in North Highlands and Rancho Cordova

Great experience. Friendly staff greeted me as soon as I walked in. Prices were fair, and the job…read morewas done in less then a day (my phone looks good and how I was hoping after the repair) For those who've never been here before, I'd note two things: 1) You can't pay with a regular credit card, I ended up paying with Zelle. 2) You DO NOT have to go up any stairs to get to the store. They are on the first floor towards the middle of the building. There is another (out of business) store upstairs that can easily be mistaken for this place, don't be fooled by it!!

Found them on yelp. They had so many good reviews so I thought I'll check them out. And they were…read moregreat professional service and good prices. Transferred my data and even thru in a charging cable for free. Thanks.

I have come to this place a few different times for the phones that I have had. And they always do…read morean exceptional job of either having what I need in store or they will order it for me. If it is a face plate that I need or the port needing to be replaced. I've never had any complaints about their service. They constantly update me, they inform me if there's going to be any delays as far as any shipping. If the product is not in store and the prices are very Reasonable. Especially for the service, they are providing!!

DO NOT COME HERE I…read morehad my iPhone screen replaced here just two days ago, and today the screen completely stopped working. When I called to explain the issue, I expected them to stand behind their work and repair it free of charge. Instead, I was met with some of the worst customer service I've ever experienced. After I sent them a photo of the screen, they immediately blamed me, told me it was my fault, and even said they were "not a magician" and refused to fix it under warranty. There was no attempt to troubleshoot the issue or stand behind their own work. I ended up taking my phone to another repair shop for a second opinion. They told me the screen had been installed incorrectly, which explained the problems I was having. They also told me the replacement screen appeared to be an extremely low-quality part and commented that many reputable repair shops won't even use parts like that because they're known to cause problems. Between the poor workmanship, the apparent low-quality parts, and the unbelievably rude customer service, this was one of the worst experiences I've ever had with a business. Instead of taking responsibility for what appears to have been an improper installation, they blamed the customer and refused to make it right. Save yourself the time, money, and frustration and go somewhere that actually stands behind its work. I wish I had.

MNM Computers have been my go to for at least six years now. Maybe more, my old brains memory is…read morenot what it used to be. Computers, iPhones, notebooks, and the annoying little basic notebook computers my daughter was required to have for her private high school and now College classes... This place almost always has repairs done in one day, many times in just a few hours, and at least once while I waited. Wow!! Always a reasonable price, and not once has a repair failed. I highly recommend. I hope they can grow into more locations and wish them all the success possible. So few businesses like this any more. Give them a shot!

Every service they have provided was done quickly and well, and the price was right as well. Nice…read moreguys.

Alex is the freaking man. A wealth of knowledge , a joy to talk to. If you have technology issues…read morehe or his brother can get things handled for you. They were solutions oriented and found solutions AT&T didn't even think of. Alex saw me as human , and I'll drive from Roseville to get this level of support. I wish big businesses ran their shops like Alex runs his. Repair Bros is my new spot for technology challenges.

Don't go to these guys they first charge an amount to just check your device then they are going to…read morecharge you again when your device is fixed, this is where they rip off with ridiculous price . They are just going to come up with some excuse to charge you more when your device is fixed.

I think at some point I gave up on my pc build and wanted to tear every piece of my hair off. I met…read moreAnthony through sheer luck at the right time during this moment. I ended up bringing my pc to him to troubleshoot some more, and even then, he tried his best until he recommended to finally try another solution, which I would have never by myself, mind you. I'm glad he did, now my pc is upgraded and runs better than ever, and I am super grateful he spent a whole lot of time just to get every detail done correctly. Got something that needs fixing? Go here, you will not regret it. Reliable, thorough, and excellent service. Thanks, Anthony, I'll be back with my Xbox c:

Highly recommend this place! My husband's iPhone 12 Pro max got ran over (probably more than once)…read more We dropped by here to see if they could save it. They were able to do a screen repair for a reasonable price in about 2 hours. Staff were really nice!

This is my official update to this business under the title Fix my Gadget. This business has two…read morelocations, one store on Watt Ave in Sacramento and one store in Grass Valley. Every business has it up and down with employees who are not committed to work, The owner Sara and her husband has the two stores and now in need of talented staff who needs work and don't mind assisting customers in a high caliber way. Give a call and inquire if you feel you be the qualified remedy to be successful.

I used the Yelp service quote feature to get a quote to repair my broken headphones from various…read morebusinesses in the area. Fix My Gadget responded with a quote to repair my headphones for a flat $35. When I went to the location on 11/27 to drop off my headphones, the young guy took the headphones and charged me $35 for the repair and gave no indication of when they would be fixed just that they would call us. Later that evening I received a text message that they found the issue, parts will be ordered, and the headphones will be ready for pickup in a week . There was no communication of the cost of these parts, that they were in addition to the $35 I had already paid, or confirming if I wanted to continue with the repair knowing the new cost. They just ordered the parts and assumed I would pay for them. One week later, on 12/5 I hadn't heard from Fix My Gadget, so I texted. I got a response that the parts were arriving on 12/6 and by 12/7 the repair would be done. On 12/7 I hadn't heard back...again, so I texted. Fix My Gadget responded saying the parts will be delivered on 12/14. Another week later, on 12/14, I hadn't heard bak, so I texted....again. I got a response that the headphones were ready for pickup. When I arrived at the store, I tested the headphones and everything worked great. I'm guessing these were different headphones altogether, because they wouldn't pair with the devices they were previously paired with at originally. In addition, Fix My Gadget charged me an addition $62 for "parts" which they never communicated or confirmed I was willing to pay. Come to find out, the $35 I originally paid was a nonrefundable deposit as the person at the business explained to us their process, but it was the first time we heard it. Overall I paid almost $100 for my repairs that I was not expecting. The communication was most likely broken down due to the multiple ways we contacted the business where each representative probably assumed our first point of contact explained things, but we were unhappy with the information we got during the entire process. We were happy that Fix My Gadget was able to fix my headphones in the end. I think anyone who uses their services will need to ask more questions than we did and the experience will be better.

Took a couple of my phones here. One was for a cracked…read morecamera and the other was for a cracked screen and the entire screen stopped working. They fixed it fast and delivered. Great customer service too. Definitely will be my go-to spot! Thanks guys!

First Response Phone Repair -- I honestly highly recommend this place…read more Today my phone got wet, and the screen kept showing that it was overheating all day. This place was recommended to me, and to be honest, I'm usually a bit nervous about going to repair shops like this, but I decided to give it a try. It turned out to be a very pleasant experience. The service was friendly and honest. There was a very kind guy working there who speaks both English and Russian, which is a big plus for people who don't speak English very well. I simply handed over my phone without even explaining what had happened. I was pleasantly surprised by how clearly and honestly they explained the pricing system and how they diagnose the issue. Then they clearly told me what the actual problem was, explained what they did, and how they fixed it -- that was incredibly valuable to me. I will definitely continue going to this shop and will recommend it to all my friends. Thank you so much for your work! One more thing I found very meaningful -- they have a motto from Colossians 3:23, and it really helped me understand why everything was done at such a high level.