I had a 4 star before but I agree with the latest reviews. This place has gone down big and fast. I…read morehave lifetime alignment. Use to be 2 bucks for them to do it with fee now its 4 bucks. Guy said no it was even 3 when he started few years ago and no it was not. Want to charge me crazy amount for water pump 700 when it will cost me only 290 at a trusted shop. I just laughed and left. Also suggest going to firestone for alignment. 200 lifetime and no extra fees when you get it done Update as of feb 26'. If I could do negative stars or even no stars I would I just had suspension replaced at another shop and I told them I would get alignment because I already have lifetime warranty here. They laughed knowing crooked problems with company. Besides point but throwing in how crappy this company is. But I drive to brake check everything was fine. I leave after alignment and its worse than no alignment! They didnt give paper showing before and after until I raised hell after to see what was done. Damn near nothing done to back. Front was tweaked a little. They did not suggest anything. After I come back because my car drives worse they say I need all these new parts. The parts they are trying to have me buy is what I literally just replaced. How crooked do you have to be? Will be talking to corporate soon.

I honestly had a great experience here yesterday. I made an appointment online, I got there before…read morethey didn't start on my car till maybe 15 minutes after my appointment it was busy which is fine I was in no hurry. I really appreciate how they even stayed after they're closed to finish my car. They even let me add another service. I loved it here. Definitely will be back!

I am pleased to share this review for Al at Master Lube Express on Wetmore Road. I have entrusted…read moreAl with my vehicles for more than 20 years, and I would not consider going anywhere else for oil changes, transmission service, or air conditioning work. Al exemplifies professionalism, technical expertise, and integrity. He takes the time to clearly explain what my vehicle needs and, equally important, what it does not need. There is never pressure and never an attempt to upsell unnecessary services. That consistent honesty and customer-focused approach are the reasons I have remained a loyal client for over two decades. Al is also mindful of budgets and delivers high quality service at fair and reasonable prices. It is rare to find a shop that balances technical competence with such transparency and value. When I experienced issues with my Rogue, Al referred me to Frank's Auto Garage, and the recommendation proved outstanding. That referral reinforced my confidence that Al stands behind the quality of the professionals he recommends. Thank you to Al and the entire team at Master Lube Express on Wetmore for continually providing exceptional service and taking such great care of me and my vehicle. They set the standard for these services.

Best oil change joint in town. Quick service with the best price in town. Always pleased with these…read moreguys. Thanks again!

We have been going here for years. They take care of the oil changes for all of our vehicles and…read moreall of our family's. Price is consistent and they never try to upsell for things you don't need. Family run location. Would highly recommend.

The family (I assume) running this location was very efficient and friendly! I was in and out in…read moreless than 30 min for my oil change (but I was the only one there so didn't have to wait) I will definitely return for service

Jesse and his crew are terrific. I had several issues with my car and they took care of all of…read morethem. Can't recommend them enough.

I wish I could give this place zero stars…read more I took my vehicle to Brake Check to have the brakes replaced. After they completed the work, they left the vehicle in brake maintenance/service mode, which meant I did not have normal braking operation. When I contacted them about it, their solution was essentially to take it to Ford. I took their advice and contacted Ford. Ford specifically told me not to drive the vehicle in that condition because it was not operating normally. That put me in an incredibly difficult position because, like most working-class people, I don't have another vehicle sitting around that I can just use. At that point, I decided to take it to a Ford dealership to have the problem they created properly diagnosed and repaired. While I was actually driving to Ford, Brake Check called me and told me they couldn't get my vehicle in until Monday morning. Then came the part that really frustrated me: they insisted they had done nothing wrong because, in their words, "technically they changed the brakes." That's not customer service. That's refusing to take responsibility for a problem that occurred immediately after their work. The service was awful, the attitude was even worse, and I felt like they simply didn't care that their mistake left me without a properly functioning vehicle. If you are trusting a shop with something as important as your brakes, you should be able to expect the job to be completed correctly and safely--not be told to take the vehicle somewhere else when their work leaves it in an unsafe condition. This place needs new management and a serious change in how they treat customers. I would strongly recommend taking your vehicle somewhere else. I will be warning as many people as possible about my experience so they can avoid going through the same thing. Absolutely the worst automotive service experience I've had.

I have been there twice in 2 months. I have bling cap for the tire valves and both times they have…read morekept them. The owner RAM said to repurchase the bling covers and he will reimburse me. I just went today 09/06/2024 and the young man kept the bling cover. PLEASE BE MINDFUL THAT WE SPEND MONEY ON OUR VEHICLE AND THOSE ITEMS SHOULD BE PLACE BACK AS IT WAS BEFORE THEY CHANGED TIRE. THANK YOU!!!

Skip this place. The charge double compared to other local tire shops. Service is meh.read more

This is my 2nd time using Total True Automotive, this was more extensive, (expensive) shock…read moreabsorbers, suspension control arm, blah, blah ...etc. Way above my pay grade! Nick Tamone is the one. He explained everything plainly and thoroughly. I actually thought he was the mechanic performing the work. He speaks with confidence, using laymen terms. There seems to be a high level of integrity within this business, from front desk, courtesy driver, mechanics, to service advisor. I feel very confident with the level of expertise and professionalism within this auto service center. Future list of services required was also provided along with cost based on age and performance of my vehicle, not just a generic template as some auto service centers provide. With this information I am able to budget accordingly. I was informed when completed, actually, sooner than I expected, and it was delivered back to me by 2 nice, funny guys. For me, it's expensive maintaining the integrity of my car, for longevity sake, however, with Total True Automotive, I can rest that the work will be performed expertly and with integrity.

I've placed my trust in them and have always been satisfied. Awesome customer service and staff.read more

I had a great experience with this mechanic shop. The staff was friendly, professional, and took…read morethe time to explain what was going on with my vehicle. The work was completed efficiently, and I really appreciated the honest communication and fair pricing. I had already been to two previous mechanics who were unable to fix the problem with my car which got me referred to a dealership, Thankfully I was able to find Victory Lane Automotive and they fixed my issue within three working days! I'll definitely be coming back here for any future repairs and would recommend them to anyone looking for a trustworthy mechanic.

I hate to leave bad reviews but the friendly faces and so sorry other shops have treated you wrong…read moresong and dance that was followed up with the highway robbery pricing just blew me away. I was in shock, and I think people need to beware and do your research before taking your car somewhere. I'm new to Texas and have been looking for my go to mechanic and this place is not it. I took my 2008 Nissan to Victory Lane Automotive on June 19th for a diagnostic. After a previous experience at another shop that left me doubtful about their recommendations, I sought a second opinion. Unfortunately, I will not be returning to Victory Lane Automotive. The first issue was the diagnostic fee. They advertise it as $85, but my final bill was $95.69 due to undisclosed shop supply charges. Transparency matters, and it's frustrating to find out about these additional costs only when paying. Just be honest and tell me upfront that the diagnostic will cost $96 rather than sneak in extra costs when the service has been completed and I have no choice but to pay at that point. During the diagnostic, they confirmed several of my concerns but also identified numerous other issues. Initially, they quoted me around $2,600 ober the phone for the repairs, but when I reviewed the invoice I noticed one of the things we talked about was missing. So i emailed asking why the additional job wasn't one the estimate. The following Monday, I discovered an additional $3,500 had been added without explanation. How does a quote go from $2,600 to nearly $6,000? So I called hoping there had been a typo and that worst case scenario the $3,500 was the new out the door price. But nope it was in addition too. Additionally, for rear shocks and struts, I received the quote of $3,500 from Victory Lane Automotive for parts and labor, while the original shop quoted me just $783 for the same service. And I received another quite for $655 from another shop with good reviews. Victory Lane Automotive justified their high prices by offering a lifetime warranty and said the parts were factory parts but could lower the price with the option for aftermarket parts. However, considering the age of my vehicle, a lifetime warranty holds little value. Even with a potential discount for aftermarketparts, the labor charges were still exorbitant--$2,500 is outrageous for labor alone. To put it in perspective, I've never encountered such high prices, even in California. Even my Ford dealership back home didn't charge as much. While I understand that costs have risen and businesses need to set their prices, the difference--up to five times the cost of other shops--is unacceptable and in my opinion should be criminal. This behavior, which I can only describe as price gouging, is disheartening, especially given the current economic climate where many people are struggling to make ends meet. As an independent shop, I recognize they can set their own rates, but this level of exploitation is concerning. This is more than a little inflation, its price gouging and taking advantage of people in a time of need at its finest. If this is what they charge to work on an old 2008 Nissan I can only imagine what they'd charge to work on a newer, electric or foreign car. I mean even the new battery they recommended was going to cost $375 with $65 of that being the labor charges for the 10 minutes it takes to put one in. In summary, I do not recommend Victory Lane Automotive. While the shop is clean and the staff friendly, the excessively high prices overshadow any positive aspects of my visit. Shop around for sure.

I was new to SA and was referred to S&S. They got my brakes done right away and at a price that I…read morecould afford. I'm so glad I found them. I referred my son to them and he was just as satisfied with their services. Thank you S&S!!!!

Poor experience with quality of work at this place…read more Left with two error codes on check engine light that didn't previously exist and they opened up electric wire harnesses and left all the exposed wires out. Responses from management were wrong, as later verified by further analysis. They kept quoting for further work for problems that didn't exist. One of the codes they wanted $600+ more dollars to "fix" was turned out with second opinion elsewhere to be a cheap camshaft position sensor (under $30) on the exterior of the engine, a five minute fix, one bolt one wire clip. Unfortunately I can't recommend this shop. Still dealing with further damage caused by this shop.