I was really impressed with Mack at the Highland, UT location. He answered all my questions and was so helpful. Made me a customer for life

3 times through and my car still isn't clean. One spot wiped clean with the rag after, so it wasn't stuck on gunk just oil from someone's hand. From multiple visits I can say It gets the car semi clean but never gets the back clean regardless of dirt level and struggles getting bugs off the front. I have the highest wash and these are the results. Not sure it's worth the subscription. read more

I am no longer interested in being a customer of Quick Quack Car Wash. After my terrible experience at this business, I did my research. Quick Quack Car Wash company policies put customers last, why would I support a business like that? My membership was only 2 days behind and my account simply needed me to update my expiration date on my card on file. The attendant refused me service because I didn't have my credit card on me. QQC could have kept a customer by encouraging me to use the app, but I'm grateful they didn't. I'm glad to know and understand WHO QQC is as a business, and I am happy to boycott and will encourage others to do the same. Quick Quack does not support their customers. Period. Their attendants routinely overload their washes and when accidents happen, they never take responsibility. 2026 has no room for businesses who don't support and value their customers. read more

If you want your car washed with rotten egg smelling water that makes you want to throw up while you're going through the car wash. This is the place for you. During the cold winter months, it is fine but as soon as there is an inkling of spring, this place smells the worst. read more

My husband went through the car wash and was vacuuming out his car recently when his keys were sucked up from the lanyard hanging out of his pocket. The manager, Jared (I believe was his name), spent maybe even up to an hour on a ladder on a hot summer day doing his best to retrieve the keys, and finally was able to recover them! We were so thankful as my husband was to leave town the next day! Thank you for such great customer service, going beyond what we'd have expected!! Tiffany read more

This is probably the best Quick Quack in a 10 mile radius. It's as clean as I've seen and the equipment all works (unlike a number of other nearby locations). The only I would ding them on is the regular lack of cleaning towels in the car stalls. I constantly need to hunt around to other stalls or try and find an attendant who can get me some. read more

I want to love Quick Quack. I really do. I'm the type that finds a place that works well and then stays loyal for years. Quick Quack is close but not quite there. My car is never really that clean when I'm done. I always have to touch up at home. Granted there are some places where it would be tricky for an automated wash to reach like behind side mirrors or the glass under the roof spoiler on the back hatch, but even spots like the hood are often left dirty. The latest is this bird deposit on my hood that has survived through three (or is it four?) washes now. That just seems like low hanging fruit. And this is just one example of many. Overall I will probably keep going because it's in a convenient location to visit on my way home from work, but if something better comes along I will certainly consider it. read more

Quick Quack Car Wash - Unwashable bird dropping - Car Wash Near Me - Highland, Utah

I've been multiple times and had the same problem. I pay $22-30ish for a car wash and my car is still dirty after I go through the wash. The staff is great and vacuums work fine, the wash is too expensive and doesn't give the results I expect. I also pay for the more expensive option to ensure I'm getting quality, but it hasn't been up to par the last 5, or so, times I've been. Will be finding a new car wash. Wish I could rate 0 stars. read more

Lame! What started as an awesome hook-up to keep your car looking great has flopped to an utter disappointment. 1. I always have to hand dry the entire car, as the washer shoves me through the dryer for like 3 seconds. 2. There are parts on my car that the washer doesn't get to. So I end up hand washing too. 3. Only half the vaccines work. So if you happen to pull into a slot with the junk vacuums, ya gotta re-park. And that's just annoying! 4. A few months ago they claimed a new, higher, better car wash package. But it looks like that in reality, they just pushed the quality of a wash down a level. LAME! read more

tis lit ma dood High quality dude Smells yummy dude Cleans great dude Nice vacuums dude read more

Thomas was great and made my experience awesome! I love this car wash so much! My car also says comes out sparkling and clean. The lot always has towels and helps me clean my car even better. read more

I am so serious when I mean there is always something wrong with this quick quack specifically. Once I waited in line for 20 minutes because some lady backed into a guy and the kids working there didn't know what to do. I had to get outside of my car and ask the guy what happened myself because the kids were so clueless. Today they had another incident where one guy was having issues with his membership and had no one directing people into the other line. Waited so long and had to back up into the line without anyone saying anything. I finished the car wash and vacuuming and noticed the car was STILL there with cars behind him. They need to put cones behind the guy because the girl can't work her iPad clearly. I love how they don't offer any spray to clean the inside of your car. Also they won't let you wash your car if you have salt on it to top it off. They are the herpes of car washes they are everywhere and they suck. read more

Great carwash with strong vaccuums, and air hoses. If you wash at least once a week, I think it's a good value to get the monthly deal, otherwise it can be a bit expensive for a single wash. I'll be honest, I get a bit lazy in the winter and don't want to do things manually, so I get the monthly pass, but once it warms up, we just wash the car in the driveway with the pressure washer, so for me it's a seasonal thing I use during the winter months. Staff are always friendly, and they always hand out a small wipe you can use on the interior while you go through the wash. Just be warned that after a good storm that clears a lot of dust out of the air, be prepared for LONG lines at the wash. read more

I wish gorilla car wash was still open but quick quack bought it out. I drove through this morning and my car is still dirty. The entire car still has dirt all over it I don't even know how that is possible. read more

Friendly and professional employees help you enter the car wash. The car wash is quick and does a great job at getting your car clean. I love how you can come back and clean your car if it rains or snows within 24-48 hours (depending on the car wash you purchased). The vacuuming stations are always clean and tidy. You receive a wipe for your dash after you pay or they take your plate number for membership. The car wash is always busy but there's always enough vacuuming stations available. For those of you who have not been to Quick Quack, you enter the car wash and put the right side of your car wheels on a conveyor like belt you drive on and then put your car in neutral and enjoy the car wash. No need to be nervous, employees are there to guide you with a little sign too. read more

Great wash! Love the vacuums and the orange rags afterwards!! Overall it's an amazing wash!!

Love the team there, always happy to wash my car. The new ceramics was package is nice, my car looks shinier than before

Nothing like a trite response from a customer service rep. Now apparently blaming me for having aftermarket wheels?? I don't - everything on the truck is as stock as the day I purchased it years ago when I was welcomed to the car wash. Now apparently I have to get in touch with someone else to help me stop Quick Quack from charging me monthly fees, when they abruptly and without warning told me I was no longer welcome. I tried using the card they gave me but it is now after business hours and it directs me to download and sign up for an app? Send and email and my license plate and phone number and hopefully someone will call me back during business hours? They are forcing me to remove myself from their system - the last thing I want is to download one of their apps just to be able to then cancel everything and I guess then delete the app?? Just send me to a website don't make me sign up for anything else. Look, I already talked to a "customer service representative" - at the same place I went to sign up for monthly charges in the first place - the actual car wash. Why didn't she just "help" me remove my truck from the account at the same time she said they no longer allow Raptors into the wash, asked me never to return and then handed me a card that simply says call customer care? Short answer is this corporation wants to make it as hard as possible to remove yourself from recurring charges. This is exactly the sort of thing that the FTC is looking in to right now. Why do I need to jump through hoops to quit getting charged from the car wash I didn't want to quit going to in the first place? Why empower employees to start taking charges but not allow them to end those charges, especially when terminating the service is initiated by Quick Quack and not the customer?? Hating this place more and more. read more

Great car wash and they have awesome employees. You will love they service they provide and the price is perfect for a fleet of vehicles too. read more

Always a great experience at Quick Quack. Super convenient location.

I've been a member of the location in Highland, Utah now for over a year. They'll take care of you. Always great smiles even freezing cold temps and blazing hot temperatures as well! The young people are refreshing and professional and remember to say thank you! read more

Fast and fun, one of my favorite make out spots is going through this car wash. The employees are always nice and patient.

This place was much better before it was purchased by Quick Quack. It now costs more. There are no towels to wipe down your car after. No cleaning supplies to use either. (They do give you a small disposable wipe to use before you enter the car wash.) Completely disappointing. This is what happens when there's a monopoly‍ read more

This is my updated review after a trial period. I was given 2 months to see if anything changed after the dryer fixes and ownership changes. I am happy to see that there was some improvements. The dryers do cover more area but I still find myself having to use the air hoses to get all the missed areas. I have not gotten stuck in the tracks or had any issues with the larger tires. Happy about these results. Mainly the review jumped up to 4 due to the customer service. They want to keep us happy and that's a big deal. I still pick super sonic when given the option but this location is close to home and it does the job. read more

If I could give zero stars I would. Quick quack is great until the windshield of your brand new car is cracked in the car wash and then no one will call you back regarding the incident. An incident report was filled out and I was told the manager would call me back within 5 days. It has now been 7 business days and I have heard nothing. The customer service representatives I have talked to have reached out to Sean the manager multiple times with no answer and they say there is nothing more they can do for me. We are from out of state and leaving to return home soon - driving 20 hours with a cracked windshield. We have been loyal Quick Quack customers in the past, but now know if something happens to your car the customer service is non-existent. We are so disappointed. read more

Quick Quack Car Wash - See crack from bottom right to top left of the windshield - Car Wash Near Me - Highland, Utah

I have gone back and forth 3 different times on separate issues that they are making mistakes on with my account and it's been the most annoying waste of my time with this company and their costumer service. They are not organized. I finally talked to a manager and she just talked over me and then I realized it just wasn't worth the fight. Super disappointed and I hate that I've wasted so much time. I've been a happy paying costumer for over 3 years and I just wanted to continue with that but they keep messing my membership up and charging wrong credit cards etc. read more

Please BE AWARE!!!! Please keep an eye on your monthly quick quack car wash bill/statement. I have been a loyal customer to the Highland, UT. location since June of 2017. I made sure I purchased a monthly pass when they opened, for the best wash at only $19.99!!!! Loved it and haven't had a problem until just this week when I went to update my credit card, (the previous one having to be canceled because of fraudulent charges unknown to me) and Quick Quack told me SORRY that "promo" is no longer available. ‍ What?!?!? The plan shouldn't have changed, just a quick credit card update and everything back to normal....... Quick Quack DID NOT notify me by mail or phone me to say that after 2yrs and 7months the "promo" will end??????!!!!!! MAKES NO SENSE I was told something different at the car wash itself and from both Caroline and Lexi at the customer service based out of California. The car wash would not let me speak to a manager. They would not give me a name, number or email to the owner of the car wash, to further discuss my issues. So what I was left with from customer service is that EVERYONES promotions WILL BE changing, YOU will be paying more $$ for the same plan "as soon as the new computer system recognizies the accounts receiving any kind of "promo")????? This is very disturbing. Please be Aware. This is totally wrong and that I received different reasons/statements from each person I talked to, I can only come to the conclusion that they are all Lying or being told to lie or to say things that are totally wrong. Very sad. I will be canceling my account. It makes it scary to have something like this being taken out of my account monthly and they have the ability to just up their price because "they updated the car wash so they need to charge more" yeah, I was told that too. read more

Ive have given this particular QuickQuak location my membership ever since they opened in Highland/Alpine area. Today... I'm done with them!!! I held the highest level of membership since their grand opening and today once I get to the gate I noticed three kids, one of them claimed to be "the manager" ,all of them were inside their office. watching all of us driving through. I was expecting to check in but they signaled us all to go ahead. I thought they had some way to check our license place and membership but NO!!! they let everyone go through, or at least most of us. occasionally they would check someone in, and then go immediately back inside. once I get to the car wash I noticed that they gave me the lowest wash when I pay every month for the most expensive. I went and asked and "the manager" said: "We are soooo cold!". I have so many thought to share but for now I'd say what kind of "soft" children are being raised around here? if she wants to stay warm I suggested she'd go get another job, right after I cancelled my membership forever. SupetSonic... here I come!!! read more

For several months now I have been watching the construction of this place, and last weekend I was up in the area at the hardware store and they were open and my truck needed a wash so I tried them out. First the good, the place is super clean and nice and the staff is very friendly and helpful. The prices are decent for a drive through wash. Also, since it rained the afternoon after I got my wash the 48 hour rewash was great and they were super nice about taking care of me. I also saw that they did a charity wash for a local teenager with a rare form of cancer. That gets them an extra star. The not so good. I found the quality of the wash to be lacking, I bought their top of the line wash and while I didn't have caked on dirt, some splashed mud that was on my nerf bars and on the hub of my wheel did not get removed, even after I went back for my rewash. Also making the turn into the wash itself is a bit of a challenge in a larger truck like my Ram 2500. All in all not as detailed as some of the other places around, but more than adequate for a quick drive through wash after a rain storm or to get the road salt off. I'll be back for that reason but i'll be going elsewhere for a more thorough cleaning. read more

Quick Quack Car Wash - Car Wash Near Me - Highland, Utah

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This place sucks, my car needs three washes just to get bugs off. I miss gorilla . They need someone scrubbing your car not just hosing it down. read more

Wanted to upgrade to their better wash package was told I had to call or wait for my package to expire. I could see all the office staff sitting there , and they couldn't change it so I could get the wash I wanted on my visit. Disappointing. I'm a long time customer. Got the brush off apparently they don't want more money from me. Probably time to find a new car wash read more

Highland quick quack you're doing amazing sweetie! Keep up the good work my fellow quackers.

When I came, there was a long line. I did not want to waddle for long, but to my surprise, the staff handled it like a pro. The wait was not long, and my car got TLC'd in under five minutes. The result was terrific, and I was one happy duck. read more

BEWARE! I attempted to cancel my monthly membership and was met with an offer for a "free month" from a customer service agent pleading with me not to leave. After another month of lackluster washes (hey...they were free) I called again to cancel my membership and was met with the answer that by accepting the "free month" I had agreed to keep my account active for 45 DAYS!!!! UM, WHAT? At no point was this explained to me, but apparently "the policy is on their website" (which of course I didn't look up to read the fine print of while ON THE PHONE WITH AN AGENT)What happened to my month of FREE washes?? I spoke with a supervisor explaining that Utah is FULL of car washes competitively vying for business, but she could have cared less. They obviously don't mind if they loose customers. Needless to say, I'm TRAPPED paying these liars for ANOTHER month of horrible washes. I will not be returning....and YOU, my friend, should avoid this place at all costs. There are much better offers/washes elsewhere! read more

Good car wash, but they keep jacking up their rates, 2 times in one year. One time they told us the second time they did it without any notice. The wash ripped off my mirror cover multiple times with those air blowers. Each quick quack adjusts those differently. I do have a lift on my truck though so shouldn't be an issue for most, so if you have a lifted truck be ready. read more

Cleans the car pretty good for an automated car wash. Inexpensive and very quick. However the vacuums are so loud! Not the actual motor itself but the suction is too much. My ears are ringing an hour after coming back. read more

Absolutely best car wash we've ever been to, hands down. Alec Bowman is the manager there. He makes you feel welcomed and valued as a customer. He's very personable and helpful no matter what the circumstance. He makes sure your car is clean and that you leave happy. read more

Wow ... disappointed in car wash. I paid for the 14.99 and it only cleaned my car about 30%. Vacuums weren't hooked up because of corona virus safety. The only reason for 2 stars is because attendant was friendly. Next time I'll hit Draper car wash! Don't waste your money. read more

Unfortunately, I can't give a zero. Use at your own risk! If your car gets damaged, they will not take full responsibility and stick you with the paying money out of your pocket. Most the time, the car washes were good, but if something happens, you may get stuck with a headache you don't want to deal with. read more

5 gold stars to Hayden at the Highland, Utah location! There are several vehicles on our membership plan and the list is always changing. Hayden is my go-to guy to make sure everything is up to date. His follow-through is immediate and he is always concerned that the account is accurate. While all of that is commendable, what I appreciate as much is that he is positive and good-natured through the whole process! When another change needs to be made Hayden just laughs with me and takes care of business. His manager, Alec, has also been outstanding! Great people to work with!!! read more